The price was reasonable. At that time, the guy who came to talk to us about it is the guy who was actually working on the deck. Whereas, some of the other people were just sales people, and you did not actually know who you were going to be working with. When I was reading on Angie's List, I was reading on some of the other companies and there were good reviews and some were not so good. It kind of depends on the crew you got. We have already contracted with them.
Description of Work: We did get some estimates from Deck Masters for our deck. We are getting two wood decks.
Rating Category
Rating out of 5
professionalism
4.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$12,000
Sarah T.
04/2012
1.0
decks
+ -1 more
I really bad problem with them, but later I saw advertise on Angie’s List, so I was just wondering who are allowed to advertise on Angie’s List. These guys were awful. They tried to cheat me. They were just nasty. They busted my faucet and left. They were just awful. The guy was a total jerk, just awful. They built it wrong. They repaired it wrong. They wouldn’t come out when I called them. They were awful all way around. I had spent $16,000 when I had the deck built originally which was more like 6 years ago. They warranty it as long as I own the house, but they do not come out and do the warranty. They build a ground level deck. The stuff that touched the ground all rotted. This was because they did not treat it properly and make it drain at all. I have a 2-level deck. The wood on the upper deck is fine. It is the lower deck that all rotted. I called him repeatedly. He put me off like a year with all my phone calls. I had to fix my ex-husband on him before he answers and my ex-husband had to call him up multiple times. When he came out, he replaced it with wrong wood. He jumped up and down and told me it was all great even though it was totally rotting. It was just awful, unbelievably awful. He blamed it on the wood, but it wasn’t the wood. It was the way they built it. They were very pricey, like $16,000, but I don’t remember comparing. The quality was okay. I would not use them in the future.
Description of Work: I had Deck Masters come out and repair the deck they built.
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Service Categories
Decks and Porches,
General Remodeling
FAQ
DECK MASTERS is currently rated 1.7 overall out of 5.
No, DECK MASTERS does not offer free project estimates.
No, DECK MASTERS does not offer eco-friendly accreditations.
No, DECK MASTERS does not offer a senior discount.
No, DECK MASTERS does not offer emergency services.