CW Electric is a small business that is dedicated to bring you the best quality at a fair price. We have been serving the Pittsburgh area for 8 years and continue to grow to serve our customers. We have 7 electricians available daily and never use sub contractors. We are fully insured exceeding state minimums and carry workers comp insurance on each employee, most of our competitors do not. We are registered with the state of PA and licensed in the city of PGH (always ask a potential contractor to provide this information for verification). We provide fast, friendly service and strive for 100% customer satisfaction on every job and every call to our office. Large jobs or small, we treat them the same and ensure your project will get the attention it deserves. We use only the highest quality materials for a job done right the first time. We provide every customer a 5 year parts and lifetime labor warranty free of charge. CWE is a BBB accredited business with an A+ rating. We are also an Eaton Certified Contractor. CWE is not open on weekends. We value our employees and choose to give them ample time to spend with their families. We apologize for any inconvenience. CWE now offers bucket truck service for our commercial customers! Please give us a call for a free quote. We want to be your new electrical maintenance professional for all storefronts, parking lots and buildings of any size.
Business highlights
19 years of trusted experience
Services we offer
Panel upgrades - 100 amps-1000 amps, Troubleshooting electrical problems, commercial & store fronts, security lighting, inspections, lighting & new circuits, GFCI & AFCI protection, hot tubs & jacuzzi installation, old construction & new, wire phishing behind walls & ceilings
He was professional and efficient. also provided information about light fixtures. very helpful. Could not be happier.
Description of Work: installed two light fixtures
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$250
Luke L.
05/2015
5.0
electrician
 + -1 more
The pre-meeting and estimate was quick and to the point, the estimate was email the following day. The work was scheduled within 5 days because they had a cancellation. The Tech complete the work within the get time, Start to Finish a great Job. Thanks
Description of Work: Upgrade from 100amp service to a 200 amp service
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,500
Mark D.
05/2015
1.0
electrician
 + -1 more
Contacted CW Electrical Services through Angie's List email. CW responded and phoned. We scheduled an appointment for May 1. 30 minutes after the scheduled time and CW did not show up for appointment, we phoned them. They said they did not have an appointment with us, however, CW was the only electrician we had contacted. Again we explained to him over the phone the work we wanted to have done and what CW told on the first call was exactly the same as what we were told when we called when they did not show up.
Description of Work: Did not show up for appointment.
Rating Category
Rating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0
Response from CW Electrical Services INC
We are very sorry but as explained to this customer over the phone, we did not have him on our schedule for May 1 or any other date. We will gladly offer this customer a free estimate. That is what we do and would certainly not purposely neglect a job opportunity.
Chris D.
05/2015
5.0
electrician, lighting
 + 0 more
Chris was prompt and courteous. He was able to fix the lights with no problem and it took less than an hour. The cost was exactly what I was quoted on the phone. Would definitely use them again!
Description of Work: Chris reconnected the sconce fixtures so that now the lights in the dining room work
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
Alicia P.
05/2015
5.0
electrician
 + -1 more
Although the billing was confusing and we feel CW's fees are on the higher end, they were able to respond quickly to our job and do what needed to be done in order for us to host our first event. There were some issues with CW following up on residual electrical problems however Dan was helpful in ensuring that these problems were fixed. In the end we have been very satisfied with Dan, Chris and Tony's professionalism and willingness to stand by their work. They are knowledgeable, thorough and tidy.
Description of Work: We contacted Dave at CW to help us put in new wiring, electrical panels, outlets and lighting in our church on the Northside. Dave Hoak of CW was happy to accommodate our needs, promptly answering our call for immediate service after incomplete service from a different electrician who did not work to the specified schedule and left us without power two weeks prior to our opening event.
Rating Category
Rating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$14,000
Ryan G.
05/2015
5.0
ceiling fans, electrician, lighting
 + 1 more
The estimator that came to the house was punctual, friendly, and very knowledgeable about the job and what would be required. He helped coach us through what would be appropriate given the size of the room, and his recommendations were spot on. The install was scheduled for roughly a week later (couldn't believe it!), and the two man crew arrived on-time. The lead installer had over 30 years of experience and took the time to explain what was happening and why (I ask a lot of questions). He initially came off slightly abrasive, but he was just trying to prepare me for what could be a mess in the house due to all of the holes that they had to cut. Thankfully, he described a situation which was much worse than what we were actually left with. The hoods that they use when drilling really minimize the amount of dust created, and they shook out the drop clothes multiple times to cut down on the air particles. While they didn't have a large selection for dimmers/switches, the installer was more than willing to go to the hardware store to match what I had in the house already (very impressed). Additionally, while a pain in the tail, they were willing to wear and swap out their booties throughout the duration at the home. I'd highly recommend CW and will approach them for all future electrical needs.
Description of Work: CW Electrical installed a total of 7 recessed lights, including two accent lights for the fireplace, added three dimmer switches, and installed a new fan control box.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,900
timothy W.
05/2015
5.0
electrician
 + -1 more
Shame on me that I didn't start with these guys. I called Gillece and was informed by coworkers that I had made a bad choice. Gillece came out and quoted me $7,800 for the exact same job. The team at CW Electrical Services were / are A+. I called them on a Wednesday and spoke with Dan in the front office, Dan put me in touch with the project manager on Thursday, who diagnosed my problem over the phone (identical to Gillece diagnosis). On Friday, they sent out their project consultant, who walked me through all of my options and costs. Their electrician showed up at 8 AM the following Tuesday and had the work completed in almost 7 hours. After they completed the project, everything appeared good with the exception of the upstairs bathroom - no power. I called them up and they explaine what the problem "probably" was and how to fix (matter of finding the correct gfci plug and pushing the reset button). Thank you to the team at CW for treating me so well. I will definitely go back to them in the future if I am in need of any work.
Description of Work: Replaced drop line, meter socket, and breaker panel.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,725
Patti M.
05/2015
5.0
electrician
 + -1 more
The contractor did not need not do anything, as I stated above. I would like the $49.00 back, as CW Electric Services LL stated I should get back.
Description of Work: He looked at my panel and stated it was fine. Stated if I needed an update in the future, he would come out to update panel and to call him. He stated I should get my $49.00 back from Angie's list. I have not called to get it back so far. Patti Moore
Rating Category
Rating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$49
Marlene N.
05/2015
5.0
electrician, lighting
 + 0 more
Very please with the service from this company. The crew was polite and professional and kept things clean. They answered any questions we had and made sure they understood what we wanted before starting. It was a long job and things went smoothly. We'll use them again.
Description of Work: various electrical work: outdoor lights, installing new plugs and switches
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,000
Francis C.
04/2015
1.0
electrician
 + -1 more
Failed to keep their appointment and I lost my money. Sucks Angie's List stated that I asked for my money back to late. You have only 30 days from your purchase date to get a refund and by the time I realized they were not coming and I asked for a refund it was too late.
Description of Work: Had scheduled an appointment and they never came and never responded to the request. As the car dealers say your mileage may vary.
Rating Category
Rating out of 5
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$49
Response from CW Electrical Services INC
We are sorry you were not satisfied with our service. I can see you purchased your "big deal" for a service upgrade on 09/17/2014. You did leave a message 3 appointment dates that you requested to have the work done. We replied to your schedule request asking you to provide your phone # or call our office. The last reply from the customer was "ok". From that point we have no records any conversations or scheduling with this customer. I am not sure exactly why or what the circumstances were at the time but do apologize for any inconveniences caused. I am sorry you could not get a refund for this from Angies List. We cannot offer a refund because we do not receive any money from the sale of these coupons. If you still need the work done, we will honor the coupon purchased for the same install price as promised in September 2014.. If you do not need this service anymore we will extend a $49.00 credit for you to use towards any electric service and we will waive the trip fee as well. I would have called this customer myself today and expressed our position and our offer in return but we never received a phone #.
Timothy S.
04/2015
5.0
electrician
 + -1 more
Just bought a new home that was fairly old. Electrician provided great service and seemed very knowledgable. Reasonable prices. Will definitely make this company my go-to when in need.
Description of Work: Installed five GFCI's in a few rooms that were not equipped for three prong outlets. He even stuck around and gave me a few estimates on other electrical work I will need down the road.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$279
Christie M.
03/2015
5.0
electrician
 + -1 more
They were punctual, very polite, gave recommendations and work quickly. Even had them come back for an estimate for another job and will definitely use them again for our next project. Pricing was very comparable to other electricians and they currently were offering a discount if you received the information from Angie's list.
Description of Work: Replace outlets in my daughters room.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$250
Betsy V.
03/2015
5.0
electrician
 + -1 more
I am very pleased with CW Electric ---from my first phone call (that was answered), to the estimate (met me on time and was very helpful in explaining the project), to the technician (Shawn) who arrived as scheduled and worked straight through until the project was completed... leaving the area in which he worked cleaner than when he started. This review is not technical since I do not understand electrical work. I had the job done because a realtor said I could not sell the house with such an outdated electrical system. However, I trusted CW Electric throughout the process and would use them again.
Description of Work: Completely replaced 1960s electrical system inside and outside (replaced service mast, roof boot and weather head), upgrading to 200
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,819
Barbara H.
03/2015
1.0
electrician
 + -1 more
It did not go at all. The provider never called me back to schedule service after telling me that he would. I suspect he never called me back because he knew that I would stand up for my rights if I received bad service. He was aware of a previous extremely bad experience I had with extremely bad service where I stood up for myself and demanded and received a refund for bad service.
Description of Work: The provider told me over the phone that he would call me back later in the day to schedule a time for service at my house. He never called me back even after I called again and left a message asking when he was going to call me to schedule a service appointment. Very unprofessional, not to mention rude.
Rating Category
Rating out of 5
quality
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
Response from CW Electrical Services INC
We can only apologize for the inconvenience to this customer. We did try to call her to schedule her job but the phone number we have on file says "Sorry the number you have reached is not in service". We tried to call her again today (Monday 3/9/15) after reading her review from the weekend and got the same recording. Now it is possible we missed a digit or something along those lines while transferring her phone number to our schedule so for that, all we can do is apologize.
Levi M.
03/2015
5.0
electrician
 + -1 more
Technician arrived on time and completed the work in the expected time frame. Very professional, very clean installation. Scheduling was difficult because they are very busy (many people must like them), but it worked out in the end. I would absolutely hire them again for any electrical work that might need done.
Description of Work: Combined two meter boxes into one, installed a new drop line and installed a new 200 amp box.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
$1,495
Vincent W.
03/2015
5.0
electrician
 + -1 more
Technician arrived on time and provided an accurate estimate of the length of time the job would take. Cost was consistent with the estimate.
Description of Work: Changed electrical panel, surge protection, and service coming into the house.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,600
Diane H.
02/2015
5.0
electrician
 + -1 more
CHRIS, is amazing. He installed a new light fixture in our kitchen. He also put in a electrical outlets in varies rooms in the house. Has even changed light bulbs in very high hanging fixtures in our house.
Description of Work: Electrical work
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$750
Kseniya G.
02/2015
2.0
electrician
 + -1 more
They ended up charging me $2000 for the project. They said they did this and that, and they had another electrician come from a different company. They said it wasn't done properly and it wouldn't pass the inspection; so then I had to pay more money to have it fixed before my whole house was on fire. I was not happy about that. They were friendly, but it was bad. They were responsive and they were on time.
Description of Work: They upgraded my electrical panel.
Rating Category
Rating out of 5
quality
2.0
value
2.0
professionalism
3.0
responsiveness
5.0
punctuality
5.0
$2,000
Response from CW Electrical Services INC
This is the first we have heard from this customer since the worked was performed on May 29, 2014. I can only assume this was a happy customer until now. I am not sure at all what the issues were for this customer...We estimated this project on May 20, 2014 which included a 200A upgrade "Big Deal Coupon" she had purchased through Angies List. Our estimate included her Coupon for the upgrade at $1,495.00, She also added a whole home surge protector at $299.00 and her particular service also needed a 200A disconnect because her panel was more than 3 feet away from where her service cable entered the structure at $400.00(the meter was located on the garage wall and the panel was in the basement 30 feet away). This was estimated 1 week before the work was ordered by her and she agreed to the costs and had us come to do the install. I'm not sure why she makes it seem as though we charged her more, it was exactly as estimated prior to installation. We NEVER ever have hired another electrician from another company???? for any job EVER!! This work was all pretty standard stuff. Maybe she is confusing it with the electrical inspector??? Which is required by both state, local and national code to verify a correct installation. We have the receipt stating his inspection was completed and there aren't any notes to mention anything was incorrect or needed changed. Again, I cannot even come up with any idea of what the issue would be? We answer the phone every day M-F, return every phone call from the weekends, and address all customer concerns in a timely fashion. Please if you have any concerns, just call. We will have a project manager stop by and explain all installations if you are not sure. Every install we perform for any customer is warrantied for 5 years, in fact it happens so infrequently, that we have been considering increasing our warranty for the life of the home. We pride ourselves with doing quality, at a fair price for every customer and we truly strive for this daily. If this customer is still having concerns or has any question about what we did to update her home PLEASE call us. Maybe she does have an issue, maybe she doesn't but at the least, for your knowledge and peace of mind have us explain it for you if your not sure. At least give us a chance to even know why you are upset before you vent on the web. I'm sure that at the end of that conversation, you will have a better understanding of your system, we could get a chance to view your concerns and make any corrections that may be needed. We encourage customers to review us with zero influences made on our part. Write the review as you see fit but please, let us know why or what the issues were/are so we can fix them because at the end of the day, a happy customer or not, we want the job to be done right. After that, write whatever you would like.
hong C.
02/2015
4.0
electrician
 + -1 more
The service went okay. One electrician came out and completed the inspection quickly. He was nice and scheduling was easy.
Description of Work: I purchased a deal for a whole house electrical inspection.
Rating Category
Rating out of 5
quality
4.0
value
3.0
professionalism
5.0
Yes, I recommend this pro
$39
Brandy M.
01/2015
1.0
electrician
 + -1 more
Electrician showed up without confirming time of arrival. Quoted 149.00 for troubleshooting and to fix issue. Electrician only had to press GFI button to reset and total time of repair was 30 seconds. Disappointed with service charge for this service. I called the office twice to speak with someone and no one picked up. I finally had the technician call so I could get through to someone. I still had to pay $99 for the service and will not be calling back for future electrical repairs needed.
Description of Work: I was charged 129.00 for the electrician to press a button.
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$99
Response from CW Electrical Services INC
I am sorry this customer did not have a good experience with our company. That being said, This customer called us Monday January 5 with an issue with her kitchen outlets not working. We explained our pricing over the phone with her, $169.98 total charge for the first hour (our standard same day service charge) which includes an electricians 1st hour labor, our trip fee and minor repairs. She happily agreed and we moved some jobs around at the end of the day to accomadate her needs. The problem turned out to be a tripped GFCI and our tech reset the button for her. We immediately waived the trip fee ($49.99) for her because of the job ease. She called to complain and mentioned she was an angies list customer, so we also took off $20.00 which is our service call coupon for angies list members. While our tech was only there for 15min total, we still had to block off the schedule, send him to her home, fix her issue and then get to his next appointment. I tried to amicably explain why we still need to charge a fee, but she could not understand and I think she thought it should be free. We ended up waiving $69.00 off of our initially agreed to price by the homeowner, I am not sure what we could of done to please her. I am always disappointed when we have a unhappy customer and wish the end result could have been reached with understanding instead of the outcome stated above.
Joan G.
12/2014
5.0
electrician
 + -1 more
Went extremely well.
Description of Work: Installed three light fixtures
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$105
Brenda K.
12/2014
5.0
electrician, lighting, home theater design
 + 1 more
CW electric was great during the whole process. 1) Dave did a walk through with me at the start of the job. I showed him my final vision for the space and the lighting I wanted and where I needed outlets. He took careful notes, made helpful suggestions, and talked me out of work that he didn't think was necessary. 2) CW electric was significantly cheaper than the other quote I got. (I know I should have had a third quote on a job this size.) It was a difficult job to quote, because we had a mess of various generations of wiring crossing key spaces were we wanted to change the layout. 3) They were great about scheduling. When I needed them and then patient until other contractors finished their work so they could finish the job. Of the various trades we needed to work with CW electric was the easiest with regards to scheduling. At one point, they had some other urgent work. Dan called to ask very politely if they could reschedule some work for a day or two later. At that point, they were not on our critical path, so I didn't mind at all and I told him that. Nonetheless, they added a whole house surge protector at no charge for my inconvenience. 4) They had great attention to detail. They sourced some great under counter LEDs and just replaced little things that they found (such as replacing an old indicator lamp with a new LED indicator). 5) Once we had finished materials in the work area, they were scrupulous with putting down drop clothes and covering their shoes. Unfortunately, the plumbers I had the same day were not so good and learned nothing from their good example. At least, the drop clothes from CW protected the carpet from the messy plumbers!
Description of Work: Upgraded service to house replacing main and secondary panel. Removed and relocated all old wiring in basement. Wired new outlets, 16 hat lights, a few fixtures, ethernet in basement and other parts of the house.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$9,000
John G.
12/2014
3.0
electrician
 + -1 more
I had three possible dates set up. To date I have never heard from CW Electric 12/05/14 Just received the bid. Nothing was ever mentioned about having the new main box installed with the $600 install that was mentioned in the Angies Original Offer. I have asked for a clarification of their bid. JOHN GODSHALL
Description of Work: CW Electric has never called me.
Rating Category
Rating out of 5
quality
5.0
value
2.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,795
Response from CW Electrical Services INC
I am sorry this customer had difficulties understanding our price and coupon voucher he had pre-purchased from Angies List. Our project manager explained to him at his home at the time of the estimate and once again over the phone that he had purchased a voucher worth $600.00 off a regular priced panel upgrade and not a panel upgrade for $600.00. It is confusing and most people do call for clarification on this big deal. I apologize for the misunderstanding and this customer has submitted a refund request from Angies list.
Ernest P.
10/2014
5.0
electrician
 + -1 more
A professional courteous job was performed by Chris.
Description of Work: A 50 amp outlet was replaced with a 30 amp outlet to accommodate a new dryer.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$149
Christine K.
10/2014
5.0
electrician
 + -1 more
It was excellent. They were very highly rated on Angie's List and the quote was very good.
Description of Work: They installed a new electrical box and did some rewiring.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Electrical,
Lighting,
Ceiling Fans,
Kitchen and Bath Remodeling,
Stereo and Home Theater Systems,
Landscaping - Lighting,
Electronic Gadget Repair,
Phone Wiring,
Home Automation
FAQ
CW Electrical Services INC is currently rated 4.8 overall out of 5.
Monday: 7:00 AM - 6:00 PM
Tuesday: 7:00 AM - 6:00 PM
Wednesday: 7:00 AM - 6:00 PM
Thursday: 7:00 AM - 6:00 PM
Friday: 7:00 AM - 6:00 PM
CW Electrical Services INC accepts the following forms of payment: Check,MasterCard,Visa
No, CW Electrical Services INC does not offer free project estimates.
No, CW Electrical Services INC does not offer eco-friendly accreditations.
No, CW Electrical Services INC does not offer a senior discount.
No, CW Electrical Services INC does not offer emergency services.