CW Electrical Services INC

Jon came to our house, arrived on time, listened to what we wanted completed, and fixed everything that we asked him to do. The only regret I have is that we could not get our shower fan fixed, but this was the lowest priority fix that we had. Unfortunately, the way our house is wired we could not get this fixed. Re-wiring would turn into a very expensive ordeal.

My house was directly hit by lightning at around 3 am this morning. I'm writing this same day review because CW Electrical exceeded my expectations today. The lightning caused about half of my breaker box to trip. I also experienced roof damage and water damage. I called CW based on Angie's list reviews and Dave came to my home. He checked out my breaker box, replaced a GFI outlet that was damaged by the lightning and made me aware that my washer's internal electronics were damaged by the lightning. He advised me to check the other electronic/electrical devices and appliance in my house as there could be more damage. That was very good advice as I indeed found additional loss. I was not charged a trip fee, etc. There was no attempt to "upsell", etc. I appreciate the quick response, politeness, respect for my home, and help. Thanks again Dave and I will be calling again when I need electrical work done.

I called to have 3 outlets & maybe a co-axle installed. Called on Friday May 27th & said I would receive a phone call on Tues. which I never did. I called on Wed. & talked to either Dan or Dave & they acted like they didn't know who I was. I didn't ask to be squeezed in but since I got them off of Angies List I felt they would be fair with me & to do the work. I couldn't see them coming down to give me an est. for the 3 outlets & then coming back to do the work. They put be in on Thurs. June 2nd. Jon was the technician. He did the work in under an hour. Charged me $244.98 which I thought was very high plus I gave him a $20.00 coupon which should of made my bill $224.98 & he charged me $254.98. Also, I saw on his paper it said try to sell the co-axle & make 15% for your self. I called immediately & told whoever answered the phone about the wrong charge & he said someone would call me before days end. Of course, no one called me & they owe $$30.00. I will never hire this co. again. I don't feel that they are honest nor do they get back to you. I hope that they are honest enough & have the integrity to send me my $30.00 that they overcharged me for.

CW Electrical Services were very professional and responsive. They showed up on time and worked all day and cleaned up when they were finished. They followed up with me to make sure the electrical inspector contacted me to inspect the panel and service. I had many questions and the 2 workers were helpful in answering them all. After they left, I noticed what appeared to be a defect on part of the metal of the new panel, and they called me back and had that piece corrected/replaced within several days. I also had recently (6 months prior) had all new insulation blown in to my attic, some of which was disturbed when the guys were up there working. Dave from CW was quick to say they would make it right. He stopped by to talk to the insulation installer about what needed to be fixed and how to avoid any issues with blown in insulation in the future. CW handled the payment for the insulation repair directly. I am very happy with their responsiveness and recommended them to my neighbors.

They did an excellent job. We purchased a coupon through Angie's list to upgrade our electrical panel. Contact was very easy. A professional came out to evaluate the current panel and gave us an estimate for additional work we were considering. They arrived as scheduled and performed the service. We have kept their estimate for additional work and will likely use their services in the future.

Overall good job... but lacked attention to detail. Some switches not re-installed flush to surrounding wall... and lighted rocker switches not installed in a uniform manner (some with night light at top, others had it positioned on the bottom). Otherwise, crew was prompt and courteous.

I feel like this was a bait and switch. They sent out someone who could not do the work for me.

We were very pleased with the work and we are very pleased with the professionalism and price and recommend him.

The electrician showed up as scheduled, did a thorough examination of the house, and told me that I would have an estimate sent to my email within 48 hours. Time passed (greater than 48 hrs), and I contacted the company again, via Angie's List requesting that they send me the estimate. I also resent all of the pertinent personal information to make sure that they could send it to the correct email address. Have YET to hear from them! No explanation, nothing -- terrible customer service in my opinion!

Total pros at every step of the way. From the first call to schedule an estimate to the follow-up call when the job was done - I can not say enough about CW- perfectionists and a pleasure to deal with. gave me complete piece of mind. I will never use anyone but CW

Exemplary work. When CW came out to take a look at the job they were on time and courteous. We talked through a few scenarios and decided on the 200 amp service instead of the 150 amp service and the arrived as promised. They scheduled my job quickly and their team was on site as scheduled. They finish the work in about five hours and it looks fantastic. They even had to move the electrical panel from where the old panel was and the junction boxes that they placed and subsequent wiring look wonderful. As new projects come up from my house they will be the only people I call.

There is one socket that required too much effort to use at first, but seems okay now. The "D" rating is based in the fact that we were charged a $50 fee in addition to any charges directly related to the work performed; said fee was NOT mentioned by this provider within the submitted text to Angie's List. My call to Angie's List netted a helpful rep who, like me, saw no reference to such a fee (or whatever it is termed). I did not appreciate at all this surprise charge, especially given the cost of the actual services.

They did an excellent job. The guys were on time, efficient and the new system looks and works great.

I am very pleased with CW Electric?s service for my knob and tube rewire project. The office contact, Dan was excellent at returning phone calls and scheduling. The job estimate was 5-8 business days and it was done in 3.5 business days! Needless to say, they work very efficiently. Shawn walked me through everything that was being worked on each day. He didn?t assume anything and asked me my preferences when he ran into any situations. I will highly recommend the CW Electric team! I will be using them again.

The staff were wonderful to work with. I was able to call and ask questions before and after the install was complete. The instralled was very friendly and knowledgeable. The lifetime warranty on any work they do sold me on using this company

It went ok. The fellows were all really, really nice. The products they provided and installed were a good value for the money. There were a couple of reschedulings needed due to the guys bringing the wrong lights, which was a little inconvenient. However, they didn't charge me any mileage fee even though they came from Pittsburgh to Washington. The lights are working well and are exactly what we wanted. They felt bad about the reschedulings and offered a discounted rate for future work. I would use them again.

It went great. Jon was able to add the two circuits for the kitchen without too much trouble, and the new light fixture looks good. The office, living room, and baby room now have GFCI for the outlets. He was professional and courteous, and there was no mess left behind. He arrived a little later than expected, but it only took him a couple hours to complete the work. The total price was within the estimate. Very happy with the work.

There were two problems that I had that they never resolved. The first approach, they tried to charge me. The second approach, they had to reschedule. They did a lot of good things but I am a bit disappointed.

The electrician was punctual, arriving even slight earlier. He quickly replaced the programmable switch and then started to navigate the issue of our backyard flood light. After spending some time running around the house and turning on different switches and even checking the electrical panel, he declared there wasn't any power going to that light, probably due to previous wiring work in the house. My husband and I decided not to pursue any further on this issue in this scenario. The overall process was smooth, but I have problem with their bill. They have this TFSC fee listed on the invoice which I wasn't notified when placing the service call. The TFSC fee is $49.99. So on top of the service call fee $169.99, we paid the programmable switch for $39.97 and this TFSC for $49.99. Total is $239.95 (minus angie's list member $20 discount). I called the company afterwards about this hidden fee. The man who answered the call explained it was a built-in charge for every service for their gasoline and insurance expense...he did apologize for not mentioned the TFSC fee when I placed the service call. So just to be aware this company does have a big hidden fee for their service.

very nice-explained-cleaned up & threw out all garbage;Nice job

First good sign -- "Dan" answered the telephone personally when I called. I had already called three other providers and was met with a voice-mail message for each. I love that I could talk to someone quickly. Dan listened to my description of the problem, and recommended that we wait for the "Project Manager" Chris to come the following day, rather than deal initially with a technician later the same day. I took his advice and made the appointment. My husband stayed home from work, and we were hoping that Chris would come earlier than he did, but we are happy he was able to come within less than 24 hrs. We had the Utility Company come out twice to check the lines into our house, and they assured us that there were no problems there, and it must be inside, hence our seeking out an electrician. Chris quickly surmised that the lines into the house were, in fact, faulty. In fact they were SMOKING when he visited! He cut off the power and called the Utility Company, who (amazingly) showed up within about 15 minutes to solve the problem. Kudos to Dan and Chris.

Good quality work, quick & neat

My house is ~100 years old, 1800 sq feet, 3 stories, a good amount of jerry-rigged knob and tube wiring from previous owner. I first learned that I needed significant electrical work when outlets started go fritz and an electrician that I called to repair refused to touch anything. My house is inconvenient construction (understatement) for significant electrical work as my outside walls do not have any space in them--my inside plaster is right up against the exterior bricks. I contacted 3 different companies to get estimates. Each sent a person who spent 1+ hour walking thru the house to assess the situation. First company gave only a 2-page estimate (very few details) that was laughably sky-high. Second company, the electrician was very knowledgeable but he admitted that re-wiring my house was an awful job and I'd have to get rid of alot of stuff that would be in his way while working. He wasn't sure he wanted the job--I was encouraging him to send me an estimate anyway. In the end, he never sent me an estimate. CW Electric gave me a 6-page, totally detailed and itemized estimate (showing the $ amount for every outlet, every switch, etc.) They were actually interested in doing the job. From my initial phone call (Dan answered right away) to Dave coming within a few days to check out my house (with good ideas for some difficult workarounds) to Rock and Mike starting ~10 days later and coming every day for 3.5 weeks to actually do the work, CW made this really exhausting, huge job as pleasant as possible. I feared it would be traumatic for me, but thank goodness, it wasn't. Rock and Mike came promptly every morning before I went to work and we would discuss anything necessary--Rock would ask me about my preference for different things, and kept me updated wrt which pre-existing light fixtures had sub-standard wiring so I'd need to either replace or rewire. These guys are saints--they never complained or gave any indication that my, um, clutter was a nuisance to them. I did my best to box and bag stuff up to give them less stuff to trip over, but they still had to move furniture at times. They said "we don't mind heavy, we just don't want to break any of your stuff." My house gave Rock and Mike many opportunities to be creative/problem-solve. My house was chock full of mysterious wiring (some still live) and an outdated wired security system (left over from previous owner). Rock and Mike had to access some 2nd floor wiring through the 3rd floor boards (they temporarily removed and then replaced some floorboards, no sweat). When I had company (including small children) coming one weekend (before job completed), Rock and Mike closed up everything to make everything safe. They had to move my Verizon FIOS box over several feet to fit the new larger panel in my basement. In some places they had to use wire mold to run the new wiring since no way to fish the wires through exterior walls, but they did this in as unobtrusive a way as possible, along the baseboards. Also, I had been concerned about there potentially being unseen/signficant problems that would only be discovered once work started, so before I signed on with CW, I asked if they would modify the estimate to include a statement that any overruns beyond 5% of the total would be their responsibility. They agreed right away, modified the proposal and emailed it back the same day. Note that they did not take the least advantage of this 5%--the final cost was the original amt bid, plus $155 for an exterior motion-sensor spotlight that was added later. I am extremely, totally pleased with the work that CW did. I highly recommend them as a very reputable company, super pleasant to work with, fair price.

The experience was great. The electrician Chris was top notch. Knew exactly what he was doing and tracked down the problem which was not an easy task in my very old house. Was very thorough and efficient. Was skeptical at price quoted for service call (really was not sure what the going rate is nowadays), but they took the Angie's coupon, and it was a very good price for the work performed. I would definitely recommend them. Very satisfied.

Not really thrilled with my service from them. I hired CW to install two ceiling fans for me, because my ceiling is too high for me to comfortably do it on my own. The electrician who came out was a nice and polite person, but in the end, I am going to have to hire somebody else to finish one bit, and do the other on my own. Two issues: 1. The ceiling fan in my living room has a pretty significant wobble, to the extent that I am really not going to use it much until I can get it addressed. The electrician noticed that it made a fair amount of wind noise at higher speeds, but not that it was wobbling all over the darned place. My guess is that it needs a better brace up there as it is a heavy fan, but at no point did the installer address that as a concern, or make a recommendation. Because I cannot do the work up there on my own, I will hire a handyman to fix the wobble. Maybe that's something I cannot reasonably expect an electrician to handle well, but frankly it just seems like sub-par work. Not a complete failure, but not the A work that this company seems to have gotten from most everybody on Angie's List. 2. These fans came with wall controls, and hand-held remotes. The installer asserted to me that I could have one or another, but not both. A cursory read of the install instructions tells me differently, but apparently installing the wall unit was extra time that he didn't want to spend. I will do that myself, but I am disappointed that I paid for an electrician and then have to wire in the wall unit myself. This is a minor thing, but it adds to the impression that my (admittedly small) job was not important. The office was very quick to respond to me, and I was able to schedule an appointment easily, no complaints there.