CW Electric is a small business that is dedicated to bring you the best quality at a fair price. We have been serving the Pittsburgh area for 8 years and continue to grow to serve our customers. We have 7 electricians available daily and never use sub contractors. We are fully insured exceeding state minimums and carry workers comp insurance on each employee, most of our competitors do not. We are registered with the state of PA and licensed in the city of PGH (always ask a potential contractor to provide this information for verification). We provide fast, friendly service and strive for 100% customer satisfaction on every job and every call to our office. Large jobs or small, we treat them the same and ensure your project will get the attention it deserves. We use only the highest quality materials for a job done right the first time. We provide every customer a 5 year parts and lifetime labor warranty free of charge. CWE is a BBB accredited business with an A+ rating. We are also an Eaton Certified Contractor. CWE is not open on weekends. We value our employees and choose to give them ample time to spend with their families. We apologize for any inconvenience. CWE now offers bucket truck service for our commercial customers! Please give us a call for a free quote. We want to be your new electrical maintenance professional for all storefronts, parking lots and buildings of any size.
Business highlights
19 years of trusted experience
Services we offer
Panel upgrades - 100 amps-1000 amps, Troubleshooting electrical problems, commercial & store fronts, security lighting, inspections, lighting & new circuits, GFCI & AFCI protection, hot tubs & jacuzzi installation, old construction & new, wire phishing behind walls & ceilings
Fine, until the GFCI outlet tripped and could not be reset. I called to get the problem fixed. The warranty should have covered the repairs, but it would be a week or more before the repair could be made. When I said that was unacceptable, because the fish would probably die, I was told that they don't take to being challenged like that and that he would get back to me. It has been 10 days now and I have heard nothing from them. I hired another contractor to do the repairs and am out another $272 on repairs that should have been completed in a timely fashion by CW. They were out in two days for the install, but need over a week for a repair on a warranted item that they installed. Buyer beward of the bogus warranty on their work.
Description of Work: Install new circuit and outlet for outdoor koi pond and power equipment.
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$1,230
Response from CW Electrical Services INC
We have done multiple projects for this customer. We appreciate his business over the years but the above statement is a distorted reality. I understand the truth gets stretched to prove a point, especially, when leaving a review to make a company look bad because he was upset with us. We offered him next day service, he wanted same day service. This repeat customer, called on Monday June 19th (customer wrote review on 23rd, thats not 10 days) with an issue of a GFCI which could not be reset. Our statement from the desk was as follows: "Ok sir, we don't have anything available today but will do our best to fit you into the schedule tomorrow". His immediate reply was "Not good enough". We explained that our technicians were all on scheduled work for the day and rather than promise a time today, which we know is unlikely to happen, we will call you tomorrow morning with an approximate time of arrival. Again, he replied not good enough. Thats when our scheduler, Dan, asked why he was being challenged because we were offering a next day appointment. Dan went into explaining why we could not perform the work today, but will work on it for approximate when the customer hung up the phone. If you have ever called our office, Dan is a happy, upbeat person who does not seek confrontation. Again, this is a repeat customer. He typically treats us very rudely. Regardless, we do our best to comply but this time we could not. We did not have the manpower needed to fulfill his request. This customer has used us for multiple projects over the last few years. He has never left us a review until we did not fulfill his immediate demands. Although we do not like to see any customer unhappy or use a competitor, there are some cases, that we don't mind as much. I wonder, why the poor review was not left for the company whom charged this customer $272 to change a GFCI! Under warranty the repair would be free, but only $49 if it wasn't!
Jill S.
05/2017
5.0
electrician, lighting
 + 0 more
Crew was punctual, respectful and knowledgable. They were able to find a lighting solution for my low ceiling that was attractive and matched the other fixtures.
Description of Work: They added a new electrical box, removed some old knob and tube wiring, added recessed lighting in a couple rooms and changed some light fixtures for me.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$3,000
Nickole C.
05/2017
5.0
electrician
 + -1 more
CW did a great job. They were on time and were very polite. They also did a great job of cleaning up after themselves.
Description of Work: We had an over the range microwave that was hardwired removed and a new microwave installed. As part of the installation an outlet was installed so we could plug in the new microwave. We also had an new outdoor GFI outlet installed.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,900
Katharine M.
04/2017
5.0
electrician
 + -1 more
CW Saw my initial review expressing dissatisfaction with not receiving an estimate and contacted me quickly. They apologized for the delay in getting me an estimate and they sent out another estimator within days and got me an estimate within a week. They also called me to follow up on the estimate.
Description of Work: Inspection of home electrical systems and estimate for home rewriting.
Rating Category
Rating out of 5
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Padraic M.
04/2017
5.0
electrician, lighting
 + 0 more
Competitive price. Professional electricians who were easy to reach.
Description of Work: wire three bedrooms for overhead lights, install light fixtures
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,100
Susan H.
04/2017
5.0
electrician
 + -1 more
The work was completed on time, the new outlets worked perfectly and it was fairly priced
Description of Work: Additional outlets
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Kimberly C.
03/2017
5.0
electrician
 + -1 more
From the estimate through completion of the work the CW team was professional, prompt and responsive. The work was completed ahead of schedule and the work areas were spotless after they were done. Will definitely work with CW Electrical Services in the future.
Description of Work: Electrical panel replaced/upgraded, 4 light switches replaced, 15 electric outlets replace, 1 new GFI outlet added to bathroom.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$3,000
Leslie H.
03/2017
5.0
electrician
 + -1 more
The job went smoothly from start to finish. Dave came out twice to discuss the scope of work fore we hired them. He was super knowledgeable, thoroughly discussed all our options, and patiently answered our many questions. Their bid was slightly lower than another company we considered, but higher than another. We opted to hire CW Electric because of their responsiveness, reasonable price, and because they were recommended by the car company. The work spanned 2 days. The 2-man crew was hard-working and flexible when we had to make a slight change to the scope of work because of an additional wire that needed to be replaced that was overlooked in the original proposal. The guys rolled with it and still completed the job within the estimated time. The only disappointing aspect of the job was that they arrived two hours late the first day because they didn't have the necessary equipment to do the work. We were not informed of the delay and had to call to get an update on their likely arrival time. Once they arrived, though, everything went well. We are pleased with how everything looks and functions so far. We would hire this company again in the future and give them our highest recommendation.
Description of Work: We upgraded the wiring in our garage to accommodate a new electric car. This involved installing new breakers in the breaker panel in the house, running new wires from the panel to the back of the house, digging a trench from the house to the garage, installing a new conduit, installing a new breaker panel in the garage, running new wires from the panel to the car port, and installing a 14-50 outlet.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$4,000
Chuck N.
01/2017
1.0
electrician
 + -1 more
Came for an estimate which was most pleasant and professional. Never heard from them again- more than 5 weeks. Never saw any estimate.
Description of Work: Electrical Work
Rating Category
Rating out of 5
responsiveness
1.0
Response from CW Electrical Services INC
I apologize to this customer if he had not received our estimate. We typically call each customer after the estimate has been sent so i can only assume we failed to do that. We like to follow up because many times our estimate software emailing system likes to send our estimates to the spam or junk folder, not sure why but we do know that is a problem, which is why we like to follow up. If this was not done, I can only express apology. The estimate was prepared and sent on 12/5/2016. I will resend today and will be calling to confirm receipt. If you have not had this work performed by others, we will gladly waive the trip fee and take an additional 10% off for our error.
Ethel M M.
12/2016
5.0
electrician
 + -1 more
Performed services efficiently and professionally.
Description of Work: Installation of an electrical panel and outdoor light.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
John O.
12/2016
5.0
electrician
 + -1 more
Took awhile to diagnose but then fixed it promptlly
Description of Work: Wiring malfunction
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$170
Alex G.
12/2016
5.0
electrician
 + -1 more
All the work was done very well and the electricians were highly professional.
Description of Work: moved into new home and had a couple of outlets that weren't working and a bathroom fan that needed to be replaced.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Betsy W.
12/2016
5.0
electrician
 + -1 more
The people at CW Electric are now my official household electricians. They did a great job working on the nightmare of three daisy chained panels (including the original one from 1925) and merging them into one tidy panel upgraded to 200 amps. They also installed a bathroom fan and new outlet without damaging the original plaster walls and ceilings. The attic is a pain to get into (literally: the access hole is tiny) and Chad gamely got himself up there. The final cost was exactly what was estimated and agreed upon. Every interaction was very professional and I felt like I was in good hands. I'll be calling them for any and all electrical work needed in my home.
Description of Work: Upgrade electrical panel, run new line to second floor, install bathroom fan, new GFCI outlet
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,300
Gayle H.
12/2016
5.0
electrician
 + -1 more
Matthew Rousseau did a great job. He was very professional, speedy and knew what he was doing. He was reasonably priced.
Description of Work: put in recessed lighting
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$500
Ellen A.
11/2016
4.0
electrician, lighting
 + 0 more
1. The estimate provided was detailed and clear. The total for all jobs was supposed to be $385.44. 2. The work installing two motion sensor floodlight fixtures that we provided was done correctly and the fixtures operate well. 3. The incandescent flood lamps were replaced with LED lamps that we provided. The new incandescent lamps that were removed from the fixtures were not returned to us. 4. A return visit was needed to complete the original list of jobs because a part was needed for the front light fixture to repair the broken candelabra fixture. 5. Although we were not charged for the return trip charge, we were charged $40 for the needed part that appears to cost approximately $8.00. 6. The repair was done correctly. 7. The total charged and paid for the completed jobs was $435.44. 8. We were charged $50 more than the estimate.
Description of Work: Installing two customer-provided outdoor light fixtures and repairing one existing outdoor light fixture.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
3.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
ELIZABETH C.
11/2016
5.0
electrician, home remodeling
 + 0 more
I was so pleased with the work and electrician. I would not dream of enlisting any other company now. This was not an easy job.
Description of Work: I needed to update electric in home to accommodate a counter to over range microwave. I had been advised by people in the know to "Get it done right"!!!
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
KURT S.
11/2016
5.0
electrician
 + -1 more
I don't remember what the price was, but it wasn't outrageous. It was a complicated job and the man who came was very industrious.
Description of Work: They removed knob-and-tube wiring.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Rebecca G.
10/2016
5.0
electrician
 + -1 more
They did the work while I was at work and left the place clean after they were done.
Description of Work: I had them upgrade my electrical panel and add a 220 line for my dryer.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,000
Ben C.
09/2016
5.0
electrician, lighting
 + 0 more
WOW, they had to snake the supply line wires through an attic and 3 walls - house is over 100 years old with true 2X4 and 2X6 studs and plaster that is crack free. There was ZERO damage and the work was incredibly neat. Not one crack in the plaster! The tech was here promptly at 7:30 and finished at 5:30. I felt so bad with how dirty he got with having to shimmy through the knee walls within attic. He was tireless and determined. When he finished there was not a spot in the house, no plaster dust and no pieces of insulation. The job was better than I imagined. Even put in the thermostat for the baseboard heater.
Description of Work: This is the 3rd time we have used CW and once again they exceeded our expectations. Used their services to install an electric baseboard heater, 2 new outlets and snaked in wiring for an overhead light (which they also added) and switch for the lighting.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,000
K Jane H.
09/2016
5.0
electrician
 + -1 more
Great. CW Electrical Services INC did a wonderful job. Would use them again if electrical issue needs work.
Description of Work: Replace fuses with breaker panel. Add light and electrical outlet in garage.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,500
Kristin K.
08/2016
5.0
electrician
 + -1 more
It went very well. Jon was a professional who told me exactly what needed to be done, quoted me a price and successfully completed the job.
Description of Work: I needed a dryer outlet moved from one wall to another in a laundry room. The electrician had to put in a junction box to complete the job.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$220
Anthony C.
08/2016
5.0
electrician
 + -1 more
Arrived on time and same day and performed outlet replacement and successfully took care of short
Description of Work: Breaker tripping constantly....short circuit
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$149
Amanda P.
07/2016
5.0
electrician, lighting, ceiling fans
 + 1 more
Very well, estimate was quick and thorough, works was done professionally and neatly, and everyone was pleasant and professional. This is the second time I have hired this company and will use them again.
Description of Work: Replace and rewire basement lights on a three way switch. Convert kitchen outlet to GFI and add a new kitchen outlet. Update multiple outlets throughout the house. Replace a bedroom ceiling fan with a buzzing switch.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$825
Christopher D.
07/2016
5.0
electrician
 + -1 more
CW Electric sent out two competent workers who took care of the unused box and its accompanying wiring, scoped the lines, and thoroughly explained their process to us upon completion.
Description of Work: We had an unused light fixture junction box in our crawl space. There had also been squirrels inhabiting the crawl space for a few months and they had damaged the wiring leading to this box. CW Electric provided us with a free estimate to eliminate the unneeded junction box and scope the wiring in the crawl space to inspect for any further damage that might have been done by the squirrels.
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*Contact business to see additional licenses.
Service Categories
Electrical,
Lighting,
Ceiling Fans,
Kitchen and Bath Remodeling,
Stereo and Home Theater Systems,
Landscaping - Lighting,
Electronic Gadget Repair,
Phone Wiring,
Home Automation
FAQ
CW Electrical Services INC is currently rated 4.8 overall out of 5.
Monday: 7:00 AM - 6:00 PM
Tuesday: 7:00 AM - 6:00 PM
Wednesday: 7:00 AM - 6:00 PM
Thursday: 7:00 AM - 6:00 PM
Friday: 7:00 AM - 6:00 PM
CW Electrical Services INC accepts the following forms of payment: Check,MasterCard,Visa
No, CW Electrical Services INC does not offer free project estimates.
No, CW Electrical Services INC does not offer eco-friendly accreditations.
No, CW Electrical Services INC does not offer a senior discount.
No, CW Electrical Services INC does not offer emergency services.