Reviews
3.735 Reviews
Showing 1-25 of 35 reviews
Alicia R.
06/2016
cable tv service
+ -1 moreThe service has been horrific. They don't always send their techs out. Techs have disrespected my home and caused damage. The bill has been incorrect several times.
Description of Work: service for a year
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Richard B.
05/2016
cable tv service
+ -1 moreI had them for 15-20 years. They stink. Quality was poor.
Description of Work: I used Comcast
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$160
Edward S.
01/2015
internet service, landline phone service
+ 0 morePretty good... I would like to see a few more features in the home security like recording video events when the door opens.
Description of Work: Internet, phone and home security.
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Yes, I recommend this pro
$300
Tamela K.
11/2014
cable tv service
+ -1 moreIt went fine. I would definitely recommend them.
Description of Work: Installed cable and wired up tv and box.
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Yes, I recommend this pro
$90
Nancy C.
08/2014
internet service
+ -1 moreVery unresponsive to price adjustments given that I'm a long term customer.
Description of Work: n/a
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Kimberly R.
06/2014
internet service
+ -1 moreIt went horribly. The installation concluded at around 7pm that evening. My husband had briefly used computer and all went well. The next morning, Sunday we no longer had wifi. My husband contacted them and they told him there was nothing they could do other than send out a service tech on the following Wednesday. I called later that evening and the technician I spoke with said that it was either a software issue or an upgrade issue and he assured me that the wifi would be up and running Monday morning. Now its Monday morning and the wifi still isn't working. Finally after numerous phone calls (approximately 5) and several hours talking on the phone with Comcast, we finally got our wifi to work on Tuesday afternoon. This was one of the worse experiences Ive ever had with Comcast.
Description of Work: Installed wifi for all of our wireless devices.
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$104
MIchael M.
06/2014
internet service, cable tv service
+ 0 moreA service technician was available so quickly so my address to restore cable service.this is also my internet provider and I needed to have wi-fi for my job as an on- line instructor to have access to my students at all times. Do rely on comcast for all your technological services. I have relied on them for over 25 years now and want to encourage others to choose them over any competitor out there.
Description of Work: A storm had blown through the area, knocking down cable lines. Comcast had answered our requests for help and restored the service in less than 24 hours so that I could watch my favorite tv show which was airing a season finale that night.
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Yes, I recommend this pro
Jackie L.
06/2014
internet service
+ -1 moreHe was very professional and I have no complaints regarding his service Issue is pricing is way too high. They do NOT call u if price is reduced and ate not clear and conseice when communicating their various programs and associated costs
Description of Work: Set up cable
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Sandra B.
06/2014
internet service
+ -1 moreWould not have any other cable company. We tried a dish (horrible). We always come back to comcast even though it's pricey
Description of Work: Cable service internet and phone
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Yes, I recommend this pro
$184
TONI N.
05/2014
internet service
+ -1 moreWhen I did have problems with my cable they did come out in a reasonable amount of time and sent a knowledgeable service tech.
Description of Work: When I got my initial contract with Comcast it was for internet and TV for 2 years for 95.00 and I was to get a $100. Amazon gift card. I never got the Amazon card and when I called they send you to a company that there whole purpose is to lie for Comcast and talk in circles and never give you the card. My guess is that its cheaper to hire those people than to pay the $100. Also my rate increased every 6 months even though it was to be the same for 2 years. I dropped the TV service and bought a smart TV and there is much more on there with Netflix, Youtube and archives on sites to give you a lot more to watch than what's offered on cable. If you subscribe to Netflix and Hulu and Amazon there's a lot more and better quality to watch and it's still less expensive than Comcast. Now I just have to find a less expensive internet provider.
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$158
D Jean S.
04/2014
cable tv service, internet service
+ 0 moreIt's fine. I don't have any problem with Comcast. I have used him and come out here one time and the guy was extremely helpful. He really did more than he had to do which I appreciate.
Description of Work: I have Comcast for internet service.
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Yes, I recommend this pro
$160
Linda C.
03/2014
internet service
+ -1 moreIt’s been all right. Other than their price, it’s not too bad. It’s too expensive.
Description of Work: Comcast is my internet service provider.
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Yes, I recommend this pro
John K.
03/2014
internet service
+ -1 moreComcast raises it rates with impunity. It camouflages the discounts it gives new members while charging long-time subscribers ever higher rates. Charges rent for modems and other devices, which I've learned, could be bought outright, elsewhere, for less than one year of rental. Internet speeds are lackluster. Cable TV quality is so-so. And Consumer Reports rates Comcast among the worst providers of cable and internet in the entire USA. No one in DC seems willing to regulate this monstrously bad company. Someone must be on the take, somewhere.
Description of Work: Internet (broadband) and cable television
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Charles R.
01/2014
internet service
+ -1 moreshowed up on time... But 85.00 dollars for an initial install is ridiculous.
Description of Work: install Internet
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Yes, I recommend this pro
$85
tina E.
08/2013
cable tv service, landline phone service, internet service
+ 1 moreI have two accounts with them. I have one account with all three services and the other for just the TV.
Description of Work: I use Comcast for my phone, cable and internet services.
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Yes, I recommend this pro
$145
Rosemarie B.
07/2013
internet service
+ -1 moreCOMCAST DISCRIMINATED AGAINST ME. I tried to order Comcast's "Interned Essentials", which is a program to provide internet to the poor at a reduced cost. Comcast would not provide this service to me because, although I am poorer than many people ON the program, I do not have children receiving free lunches at school. Comcast DISCRIMINATES against the poor, who do not have children. Therefore, Comcast REWARDS (and thereby encourages) people to have children for whom they cannot provide. DISGUSTING.
Description of Work: COMCAST DISCRIMINATED AGAINST ME. I tried to order Comcast's "Interned Essentials", which is a program to provide internet to the poor at a reduced cost. Comcast would not provide this service to me because, although I am poorer than many people ON the program, I do not have children receiving free lunches at school.
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Dorothy H.
06/2013
internet service
+ -1 moreI called Comcast for information and was told by the customer service representative that Comcast was the only provider so I should just sign up as there was no other. I hung up instead and won't be calling back.
Description of Work: initial phone call
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gina A.
05/2013
landline phone service, internet service
+ 0 moreTheir price is great. It is a lot better than what we had before. The connection is great. The customer service is pretty good. We are pretty happy with them.
Description of Work: We used Comcast for internet and phone service.
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Yes, I recommend this pro
$100
abraham K.
05/2013
internet service
+ -1 moreThe service of Comcast was fine, adequate and perfect.
Description of Work: I used the service of Comcast.
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Yes, I recommend this pro
Theresa J.
08/2012
cable tv service, landline phone service, internet service
+ 1 moreThere is competition; another company is available, but what made us go with it is the customer service from Comcast. They have been very responsive when we had any issues at all; when we had just cable TV before they started offering phone, etc. Somebody answers the phone twenty four hours and they get back to us on service calls.
Description of Work: We use Comcast for our phone, internet, and cable services.
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Yes, I recommend this pro
Alexander D.
07/2012
cable tv service, landline phone service, internet service
+ 1 moreSince I consider myself as a captive consumer of this service provider, I don't have any positive remarks to say about them.
Description of Work: Comcast provided me with my internet, phone service and cable television.
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Yes, I recommend this pro
$150
Connie P.
06/2012
cable tv service, landline phone service, internet service
+ 1 moreI dislike that the programs they show you on television are not worth the money you pay for the service; not even close. I don't have any other options in my area. I am at their mercy and I think they know that, so that is why they don't give you good programs. For what you get, the price is F. I am not satisfied with them for sure.
Description of Work: I use Comcast for internet, cable, and land-line phone services.
| Rating Category | Rating out of 5 |
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Yes, I recommend this pro
$115
Suzan V.
05/2012
cable tv service, internet service
+ 0 moreI had to complain on numerous occasions. I’m not tremendously happy with them. I would not use them in the future.
Description of Work: I use Comcast for internet and cable service.
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$130
Eileen S.
04/2012
cable tv service, landline phone service, internet service
+ 1 moreI've been pretty pleased with their service. There has been a little mix up with the bill, but that has been resolved. Anytime I called them with a problem, they would call me right away.
Description of Work: I use them for internet, cable and phone service.
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Yes, I recommend this pro
$120
John G.
04/2012
cable tv service, landline phone service, internet service
+ 1 moreI think that their price is extremely high.
Description of Work: We use Comcast for our phone, Internet and cable service.
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Yes, I recommend this pro
$190
- 1(current)
- 2
Contact information
4 Parkway Ctr Ste 300, Pittsburgh, PA 15220
Service hours
Monday:
8:30 AM - 5:00 AMTuesday:
8:30 AM - 5:00 AMWednesday:
8:30 AM - 5:00 AMThursday:
8:30 AM - 5:00 AMFriday:
8:30 AM - 5:00 AMLicensing
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Internet Service,
TV Service - Cable,
Phone Service - Landline,
Computer Repair
FAQ
Comcast is currently rated 3.7 overall out of 5.
Monday: 8:30 AM - 5:00 AM
Tuesday: 8:30 AM - 5:00 AM
Wednesday: 8:30 AM - 5:00 AM
Thursday: 8:30 AM - 5:00 AM
Friday: 8:30 AM - 5:00 AM
No, Comcast does not offer free project estimates.
No, Comcast does not offer eco-friendly accreditations.
No, Comcast does not offer a senior discount.
No, Comcast does not offer emergency services.
No, Comcast does not offer warranties.
Contact information
4 Parkway Ctr Ste 300, Pittsburgh, PA 15220
Service hours
Monday:
8:30 AM - 5:00 AMTuesday:
8:30 AM - 5:00 AMWednesday:
8:30 AM - 5:00 AMThursday:
8:30 AM - 5:00 AMFriday:
8:30 AM - 5:00 AM