CLIMATECH INC

Very knowledgeable and professional. Not fast, and certainly not inexpensive (even with coupon).

The technician, Jake, explained that the system was empty of what I understood to be the refrigerant, and he found where it was leaking. He explained in detail all of the work he was doing and fixed the AC. It continues to work one month after the service call. He was here for 3 1/2 hours. When I mentioned to family and friends how much the repair had cost, they all thought it was high. I was just happy to have the AC repaired on a late Friday afternoon!

Went great. They were on time, efficient, thorough, did quality work, and explained everything. And it was a good price too!

They were prompt, helpful, and fast. They did exactly what I needed and I didn't feel ripped off. All these things are precisely what you want in any professional service. A year later, the AC and heat both work perfectly.

Service was exceptional. Price was even better!

Of course it was the one of the hottest weeks of the year when the AC started having issues, since we had a home warranty we used a company they provided, they were terrible, said the part would take a week to order and receive and then they'd schedule installation, on top of that the technician they sent was a total jerk. We then contacted Climatech, the technician stopped at the end of his shift on a Friday and got us patched up so we could temporarily run the AC while they sized out a new Furnace and AC to replace the 20+ year old system we had. Two weeks later they installed the system and in less than two days we were back up and running with a brand new system.

It went very smoothly. I have already recommended them to several other people looking for HVAC services. The techs were extremely friendly and efficient, and I was 100% pleased with the final outcome. If I ever need another furnace or A/C unit, they'll be my first call.

Called Climatech to do a yearly checkup on the ancient boiler in our newly purchased home. We just moved here from CA so I didn't know which end was up on the boiler. I called around 9AM and spoke to a friendly scheduler. They were able to get a technician out that afternoon. They sent Justin who was excellent. I told Justin I had no idea how to work a furnace (he corrected me politely to let me know what we had was a boiler not a furnace showing just how little I knew). He spent the next hour+ teaching me how my boiler worked, what to keep an eye out for, and showing me how to bleed the radiators. He was very friendly and was never condescending despite my considerable ignorance. When he left I felt confident I could handle any small issues with my boiler and bleed the radiators myself next year, but will still have Climatech come in and do a safety check based on the age of the boiler. As a final bonus in customer service Justin checked what I had been quoted over the phone before billing me, as the boiler inspection is more expensive than the furnace inspection. Since I had incorrectly asked for a furnace inspection they had quoted me the lower price (a little over $100) . Justin insisted on charging the lower price for the furnace inspection even though it was my mistake. From soup to nuts it was great service and I will definitely use them again next year.

The furnace was installed properly and it worked well. I am satisfied with the work that Climatic did. The workman forgot to replace one of the fuses when finished. I am not knowledgeable about fuses and this home is rental. I contacted another provider because I wasn't sure why certain appliances and plugs weren't working. I told Climatech about the issue, but no help was offered.

They left a broken part laying around that wasn't broken previously. It wasn't a major big deal. I would have appreciated if they had told me about it.

We really like them. Only one person came out. Everything was good when they left. They explained a lot of thing s and told us how we could do our own maintenance on it and he swapped out the thermostat and didn’t charge us extra.

professional, nice proposal, quote, just a little pricey

Not impressed. I was expecting them to cover any small maintenance items as part of the Annual maintenance but from what I understand, if your system is running ok wihtout any issues, they will come take a look at it and that is $225, but for any minor work and I mean even a 5 min job, they charge you $$.

800 bucks an hour! I called, specified what I needed done - switching out a capacitor. I asked what that would cost. They said $140 to come out, and "then it depends on the part" Given that this is a $15--$20 part that takes max 15 minutes to switch out, I figured I'd be done under $200. Pricey, but it was hot and parts stores were closed. Bill came to$ 373. So, with a "show up charge" of $140, and a $20 part, that means it was over 200 bucks for a 15 minute job - i.e. 800 bucks an hour. Usually you can get 2 lawyers or 3 doctors for that, or, more to the point, about 10 HVAC guys. I got one. Thank God I resisted the hard up-sell on an AC check, AC clean etc. etc. I shudder to think what that would have cost

Purchased one of Angie's Big Deals to have a new gas furnace and add an air conditioner to my home. Customer service was very prompt in setting up both the pre-install visit and subsequent install date. Service technician was on time and completed the job as promised. Price did go up $300 as the gas furnace (updraft) that was part of the deal was not appropriate for my home (downdraft needed). Cleaned up very nicely; very pleased with their work. Will definitely use again in the future.

Everything went great, Climatech was able to send a representative out the day after we purchased the deal. They verified the equipment would be sufficient and explained thoroughly why we needed an additional item (chimney sleeve). Explained several options for the duct work and let us decided which (as opposed to just saying which was easiest for them). The additional cost was fair and the installers did a great job, they were punctual courteous and very professional. Would definitely recommend Climatech and would also use them again.

I would recommend this company. Had to get the furnace replaced in the home of my 86 year old mom. Jen knew this was a safety issue. Within just a few hours of my call she had a furnace and crew on standby and the technician was at my moms house to be certain they had everything needed to proceed. Within 24 hours of my call my mom had heat. That is more than professionalism. That is caring, and very rare anymore.

They did a great job! Before installation they came to my house to look at the old furnace and A/C system and measure the space to decide what furnace would work best. I felt informed about what was going to be installed and the timeline. The entire process was done using an Angie's List Big Deal. They didn't try to find extra ways to charge. In fact, since my house is small I didn't need as big of a furnace as was offered in the deal, which they let me know up front. With the difference in price I had a pump installed so the A/C condensation would go directly into the utility sink instead of just having tubing emptying into a drain in the floor.

Climatech is the only HVAC contractor that I trust. I recommend talking with Joe Saltmar or Chris Kuhns. Each man is very professional, knowledgeable and each is completely trustworthy. When this vendor says that they are going to do something, they live up to their promise and do it; and in the unlikely event that something goes wrong, they work with you to take care of the problem. These guys helped me with an electronic air cleaner on my new Trane heat pump. I also use them exclusively on my office building that has seven separate HVAC systems.

They got the job done but I'm still concerned that the air conditioning system isn't working correctly. They fixed the duct work that had fallen down and the air conditioning started blowing cold air. The basic problem of the house cooling down still there and I have a feeling that the problem hasn't quite yet been solved in full. It would help if the right diagnostic was given. They should do a followup. The guy that I worked with was friendly and the prices were fair.

The crew showed up at 8:30am, at the end of the 8-8:30 window, which was fine. But they immediately discovered that they didn't have the equipment they needed to start the job (forty foot ladder), so they called for a ladder, and sat. They did not try to rent a ladder locally. At 11:00am the crew informed me that the ladder was in Greensburg, and wouldn't arrive until 1pm; and meanwhile they needed to leave for a supply run, because they didn't have enough liner to do the job anyway. (So, basically, they arrived without the materials to do the job at all.) The crew left and returned and sat. At 2pm, with no ladder, and nothing having been done, I lost confidence and patience and called the whole thing off. Today I got a bill for them having done nothing. The whole $750.

I purchased the Angie's List BIG DEAL for $4,100, I wasn't hestitate to purchase the Big Deal, since I knew Climatech's reputation preceeded them, had done work with them before where I worked at before and they always did great work - Estimator arrived on the scheduled appointment time, was very through and explained everything. Had to additional some additional work to the big deal price for chimmey liner, floor condensation pump and other minor items, still a great price for everything I was installed. We scheduled the install date for the next week. Installers arrived on time, 1st day they had the furnace and AC installed, we were able to use the AC that day. The second day they finished the chimmey liner and exhaust vents for the furnace. They explained everything about the system and cleaned up after themselves. I would highly recommend them to any of my family or friends. Great Job Climatech!

Everything went great. The gentleman who came to give us the estimate was punctual and knowledgeable. Scheduling for the installation was easy. Two installers came on two days. They were punctual, clean and extremely efficient. They did exactly what they said they would do, on time and in a very professional manner. They answered all of our questions to our satisfaction and demonstrated the system after the installation was complete. I do not have a bad word to say about them.I am 100% satisfied!

It went well - gave us some helpful hints on things we should be doing next with the furnace. Just overall a lot of great details that I wasn't aware of in the first place.

The estimator came out and was promptly on time. He examined the exposed duct work in the basement and offered several solutions for a re-design to increase airflow throughout the house and add duct work to an addition and finished basement. He took measurements and provided an estimate to perform the work. We went with a lower estimate to do similar work.