BUDGET AIR CONDITIONING & HEATING

We got a bid that was much less than others, which should have been a sign. He took forever to actually come and start. We paid 50% up front, which was our mistake because 20% is the legal amount he could accept. The job was to service the furnace, install AC and install ductwork to the 3rd floor. They took the breaker box apart and left it apart. They drilled multiple unnecessary holes in the back wall. We told him that the gas company was turning the gas on in a few days and he asked if we just wanted him to "break the meter" so we'd have gas. We told him no. He did it anyways and said that we told him it was ok to do so, which is complete BS. They ran the ductwork from existing vents which was horribly done. It was crooked with tons of unnecessary holes in the walls. Weeks passed and the AC unit wasn't installed and the copper line they installed was crimped in multiple places. The furnace wasn't serviced but was running and making noises. One day I went to the property and the doors were hanging open. I looked out of the window and he was looking through the neighbor's trash and moving scrap metal around from their yard. We were happy to kick him off of the job and to count our losses instead of dealing with them any longer.

Our air conditioner was not cooling as expected. I called Kevin Connolly because I knew he had installed the central air in the house. He arrived with 2 other men. They checked the freon level and said that it just needed to be refilled. He joked around a bit and asked for a $40.00 fee in cash which I thought was a little odd. The air conditioner malfunctioned again 1 month later. I decided to ask another company to evaluate it this time because they were given a good rating on Angie's List. I had been told this before, by my contractor, that the furnace installed in my house was not done properly with respect to all the duct work. It was poorly mapped out. The other company's repair man is now checking for a leak in the system. I felt the Budget team was very superficial in their evaluation, and rather unprofessional. I've had multiple workman tell me "the furnace doesn't make any sense". I would definitely not use this service to install or repair any heating or cooling systems.