Response from Blawnox Upholstery
Dear(removed member name), Thank you for giving us this opportunity to evoluate our price structure. If you may help us, we would like to find out why there is such large price difference between 2 companies. We have checked our email system, and home consultation list, Unfortunately we could not find your information on our system. Would you please remind us if the estimate was thorough the phone, e-mail, or in person? Would you please provide the picture of the chairs for us to see what kind of work was involved with the chair? We would like the see before and after picture of the chairs if possible? Would you also be able to list all the work done to the chairs for us to compare the workmanship and materials used? Are the old fabric stripped and tossed? or Was there an agreement to keep the old fabric on and just cover the new fabric on top of it to make the job cost effective? Were the chair frame stable ?- any woodwork done ?- are the joints knocked apart, dowels cleaned and re glued or just tighten with couple screws? Any wood re-staining job done? Are the springs re-tied? was it coil spring or zigger spring? Any foam replaced? Was it High Resiliency foam? We will appreciate your answer to help us to improve our service. Sincerely Michael Yumak