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Benjamin Franklin Plumbing

Plumbing, Sewer Cleaning, Water Heaters,

About us

Additional address - 451 Rochester Rd, Pittsburgh, PA, 15237. Additional phone number - (412) 318-4450.

Business highlights

60 years of trusted experience
Emergency Services Offered

Services we offer

Plumbing, water heater installation, sewer cleaning, jetting and relining, video inspections, bathroom and kitchen upgrades, drains, disposals & faucets.

Services we don't offer

Septic tank & wells.

Amenities

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
Visa

Reviews

4.465 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
69%
4
11%
3
8%
2
6%
1
6%


Rating CategoryRating out of 5
quality
4.6
value
3.9
professionalism
4.7
responsiveness
4.8
punctuality
4.8
Showing 51-65 of 65 reviews

Marie-Pierre J.
01/2020
5.0
plumbing
  + -1 more
Experience very good
Description of Work: Jan 21st they came to repair the leak in a bathroom and leak in the basement
Rating CategoryRating out of 5
Yes, I recommend this pro
$110

La Dawn R.
08/2016
5.0
heating & air conditioning/hvac
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

James W.
08/2015
5.0
plumbing
  + -1 more
unknown
Description of Work: The plumber from Benjamin Franklin performed an emergency replacement of a burst line to a refrigerator ice maker. The plumber was excellent and professional. My only reservation, such as it is, is about price; these guys do good work, but don't come cheap.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$950

NJ G.
05/2015
4.0
plumbing
  + -1 more
unknown
Description of Work: Replaced toilet, replaced toilet tank parts, repaired sink faucets. While the plumber was very professional and nice, what I thought was just maintenance work turned out to be a much larger job. The toilets are running smoothly, the faucets aren't dripping and I have one brand new toilet. He couldn't fix one faucet-I understand why, but question myself as to did I really need a new toilet?

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$750

Mary Catharine J.
04/2015
5.0
plumbing
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Marlies M.
04/2015
5.0
plumbing
  + -1 more
punctual, great service,
Description of Work: replaced water line to fridge

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Kimberly P.
04/2015
4.0
plumbing
  + -1 more
unknown

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Linda S.
02/2015
5.0
plumbing
  + -1 more
unknown
Description of Work: replaced bathroom faucet parts (original to 60+ year old house)

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

lawrence R.
01/2015
4.0
plumbing
  + -1 more
good
Description of Work: install gas line

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$450

Timothy B.
12/2014
3.0
plumbing
  + -1 more
unknown
Description of Work: The "deal" that they gave me for Angie's List was different than the deal that was advertised by Angie's list. Much more expensive. Work was done promptly and has not leaked since so I'd say it was done correctly. Still, I don't think this was handled properly.

Rating CategoryRating out of 5
quality
5.0
value
2.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$209

Response from Benjamin Franklin Plumbing
I am sorry to hear that you were unhappy with our service. The Angie's List deal was for $50 off of the work plus waiving the service charge of $59. The deal does seem confusing when you read it and it shows the service call fee as $39. It also says that it is for labor only and not parts. We have asked for them to clear these items up next time they send this deal out. The regular cost for this repair is $259 plus the $59 service/diagnostic charge...$318. The technician deduced $109 ($50 toward the repair plus the $59 diagnostic fee) which left a total due of $209.

Troy F.
12/2014
1.0
plumbing
  + -1 more
unknown
Description of Work: They promised a call so that I could meet them at my home on a work day, it never occurred. I received a call from the plumber directly after he had already arrived. | |Once in the house he pulled a price sheet out and quoted me nearly$300 to simply replace faucets in our bathroom (no attempt at an estimate was given on the scheduling call, even though I asked for one. I was told they couldn't provide one, but the pricing was given off of a laminated pricing sheet in the end)

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
5.0
responsiveness
1.0
punctuality
2.0

$300

Ed T.
10/2012
1.0
plumbing
  + -1 more
unknown
Description of Work: Review of service on 10/19/2012: 1) waited 7 hours for an appointment. 2) promised a call when the plumber was on the way and this was not performed. 3) 10 min after the appointment I call Terry at Ben Franklin plumbing who said he would be there in 10 minutes. 4) waited 15 more minutes for the plumber to show up and give me an estimate of over 400.00 to replace a leaky elbow. Please do your self a favor and not waist your entire day for this kind of service
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Benjamin Franklin Plumbing
This customer was given a "stand by" appointment for between 12 and 4:30. He did not get home until that afternoon. It may have been 7 hours from the time he called that day until our plumber arrived at 3:20, but he certainly did not wait 7 hours for us to arrive. Our plumber quoted him a price of $342 to make the repair (not over $400 as he stated). He tried to negotiate the price for the work down to $250, but with the amount of work needed we just couldn't go that low.

Mindy M.
09/2007
5.0
plumbing
  + -1 more
They worked pretty quick. It was an emergency and they were very responsive. They did a very good job for us. It was actually a big job but they handled it. Even though it was worth it, they were very expensive. I would hired them again if I could not find someone else for less money.
Description of Work: I hired Benjamin Franklin to replace a toilet drain pipe that was leaking and to replace the toilet. He did this all in one day and a half.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,000

MARY M.
10/2006
5.0
plumbing
  + -1 more
He is very responsive and always returns calls promptly. He is neat, clean, and well spoken, he explains things very well, and I really like working with him.
Description of Work: He repaired my reverse osmosis system, also repaired my garbage disposal.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

01/2004
5.0
plumbing
  + -1 more
FREE ESTIMATES! THE PRICE OF THE JOB CAME TO EXACTLY WHAT THE ESTIMATE SAID. NO HIDDEN COST. THE DAY THEY CAME, THEY WERE ON TIME AND COMPLETED THE WORK THE SAME DAY.
Description of Work: TIM INSTALLED A NEW SPIGOT OUTSIDE FOR ME TO WATER PLANTS. HE ALSO PUT A STOP VALVE INSIDE SO I CAN SHUT THE WATER OFF IN THE WINTER. ALSO INSTALLED A SPIGOT FOR THE LAUNDRY TUB IN MY BASEMENT.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350
    • 1
    • 2
    • 3(current)

Contact information

451 Rochester Rd, Pittsburgh, PA 15237

www.benjaminfranklinplumbingpittsburgh.com

Service hours

Sunday:
7:00 AM - 7:00 PM
Monday:
7:00 AM - 7:00 PM
Tuesday:
7:00 AM - 7:00 PM
Wednesday:
7:00 AM - 7:00 PM
Thursday:
7:00 AM - 7:00 PM
Friday:
7:00 AM - 7:00 PM
Saturday:
7:00 AM - 7:00 PM

Licensing

Bonded

Insured
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Plumbing,
Sewer Cleaning,
Water Heaters,
Heating and Air Conditioning,
Drain Cleaning,
Natural Gas Lines

FAQ

Benjamin Franklin Plumbing is currently rated 4.4 overall out of 5.

Sunday: 7:00 AM - 7:00 PM

Monday: 7:00 AM - 7:00 PM

Tuesday: 7:00 AM - 7:00 PM

Wednesday: 7:00 AM - 7:00 PM

Thursday: 7:00 AM - 7:00 PM

Friday: 7:00 AM - 7:00 PM

Saturday: 7:00 AM - 7:00 PM

Benjamin Franklin Plumbing accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
No, Benjamin Franklin Plumbing does not offer free project estimates.
No, Benjamin Franklin Plumbing does not offer eco-friendly accreditations.
No, Benjamin Franklin Plumbing does not offer a senior discount.
Yes, Benjamin Franklin Plumbing offers emergency services.
No, Benjamin Franklin Plumbing does not offer warranties.
Benjamin Franklin Plumbing offers the following services: Plumbing, water heater installation, sewer cleaning, jetting and relining, video inspections, bathroom and kitchen upgrades, drains, disposals & faucets.
Septic tank & wells.

Contact information

451 Rochester Rd, Pittsburgh, PA 15237

www.benjaminfranklinplumbingpittsburgh.com

Service hours

Sunday:
7:00 AM - 7:00 PM
Monday:
7:00 AM - 7:00 PM
Tuesday:
7:00 AM - 7:00 PM
Wednesday:
7:00 AM - 7:00 PM
Thursday:
7:00 AM - 7:00 PM
Friday:
7:00 AM - 7:00 PM
Saturday:
7:00 AM - 7:00 PM