Before You Move Inc

Excellent service. Organized, professional, knowledgeable about items and their prices. The staff handle everything, very stress free. They advertise in many places so they get a lot of people on sale day. Timely payment and they itemize everything.

I went to the Beforeyoumove sale in Freedom and was very happy with the experience. The staff was very friendly and the prices were great. I went home with many wonderful finds! I will continue to go to their sales in the future.

Everything went well and was very helpful! I would recommend

I was pleasantly surprised. The house was overflowing with items for sale, but was clean and well organized. The staff was very helpful and even directed me toward the perfect item that I had overlooked. They were very knowledgeable and super friendly. And the prices were even better than I expected. I found exactly what I needed at a great price. I will definitely be attending more sales by this company.

Sue and her staff were great. Never have done this before, she walked us through it. Everything went as planned. The only advice I would give to Sue and anyone deciding to do this is make up a master inventory list for both parties before the sale.

I assisted a neighbor, an elderly veteran widow, with the process of downsizing and moving, as her home of 56 years was recently sold. As part of that, I recommended Be4YouMove for their estate sale services. I walked through this process with her. This is our experience with Be4YouMove. First, I had recommended Be4YouMove because I had a very positive experience with Sue – the business owner -- years earlier at an estate sale with unique circumstances. But at the time I recommended Sue, I did tell the home owner straight up two things: 1) they will price things way too high and so address that with them – you have soooo much stuff to sell, and 2) don’t believe that the unsold items that they take after the sale as part of the clean-up services are donated; they profit from this in some way – just know that going into it, it’s a fact you have to accept. The home owner loved both Sue and Gracie … great first impressions! Very helpful – above and beyond. Always on time, always pleasant, did a very nice job with pictures and video on their webpage (though the sale did not post until 2 days prior) and did a great job with the layout of sale items at house and on the property. The day of the sale went fine; workers very pleasant, was a good time; I sat with the owner for the entire day outside for all but one hour. Now … that’s where the positive experience comes to an end, unfortunately. At the close of the sale, the home owner basically broke even. There were ‘’explanations’’ given, but as I stated earlier, they do price things way too high. We estimated about 30-35% of the items sold. The next morning the clean-up crew arrived (a separate contractor associated with B4YM), and some family members arrived shortly after, as did I … and they (family) discovered that an item (a drill press) was taken sometime after 1:30am from the basement. This is where things went from very disappointing the day before to now a nightmare. All of those participating in the cover-up stuck to their story that the drill press was sold during the sale the previous day and that it was listed on the inventory sheet provided at the end of the sale (proving the sale took place). It was not sold nor listed, and there is a picture to prove that. Once the picture was shown, their story changed to say that we had been told in advance that the drill press would be picked up Sunday morning; but we were never told that. Trying to get the truth was difficult and disturbing because Sue gave permission for someone on her staff to use the hidden key that her staff knew about to get into the house and take the drill press sometime between 1:30am and 9:30am without the home owner’s permission or knowledge. And certainly if it had been purchased and the buyer was coming the next day for pickup – that would have been perfectly fine. But that was not the case. To this day we don’t know the whole truth nor why the extensive cover-up?? BUT, we did get the truth from the clean-up contractor about the unsold items – though it wasn’t what the widow wanted to hear, and frankly she was deeply upset over this. In response to the poor sales, the home owner stated that though all this was so disappointing, at least she knew her left over items were going to help someone at the City Mission. That meant a lot to her in accepting this outcome. So on Sunday morning, she approached the clean-up crew boss and asked what becomes of the unsold items. I’ll sum up his answer with this: the vast majority of the unsold items are not donated (no surprise to me). As she was told, the clean-up crew profits from the items whether personally keeping them or selling them, then the unwanted leftovers are donated. This prompted an exchange between the home owner and Sue over the phone; and after Sue talked to the clean-up boss, he retracted his statements. He was caught in the middle of this ugly mess, including the cover up of the drill press, and now the issue of donations. The confrontations with family members and b4YM contractor escalated Sunday morning and the homeowner was given an ultimatum – tell your family to back off or we are pulling out with Sue reminding her ‘’I did you a favor by taking you on.’’ Wow … now you get the picture. Things calmed down and in the end, the clean-up crew came back for 2 days and did an excellent job clearing and cleaning the house. And for once, someone told the truth! You just have to accept that the best of your unsold items are not going to be donated … sorry. The home owner never received a receipt confirming any items were donated. Now, back to the drill press … eventually Sue made a small concession due to this ‘miscommunication’ … or something. At the closing of the estate sale, the workers estimate the size and cost of the dumpster that will be needed for clean-up. That is deducted from the proceeds. Come Monday – second day of clean up – the contractor stated he needed a second dumpster. So now the home owner is in the red; the most valuable of her remaining possessions have been taken for the benefit of others; and this widow now gets to pay more towards this effort. Sad. The family was blamed for this oversight, I’ll spare that long story, but in the end Sue did make a small concession due to the drill press situation and paid about 30% of the cost of the second dumpster and she worked to make sure that the house would be ready for a walk-through that at that time was scheduled for 2 days later (though the next afternoon the closing/walk-through would be delayed by the mortgage lender). I have read the reviews on Google and Angie’s List (where Be4YouMove has a high rating and an award for good customer service) and note that most are positive reviews – whether shopping at her sales or directly using her services. I guess our experience was a bust overall – it wasn’t their A-game. I can understand that can happen in running a business – but just take ownership of it, make it right and learn from it. Excuses, explanations and blame won’t change our experience or our perspective. What is most unfortunate is the loss materially, financially and emotionally to this elderly veteran widow who now must move on and put this behind her. The thing that most broke her heart was not having her possessions donated directly to the local charity that operates shelters for those in need in our community. For all that was explained here, I simply cannot recommend their services as I question their trust and integrity. Yes, some things were done well (and that is reflected in the ratings). But it ended very poorly, unnecessarily. Trust was compromised and thus the overall low rating; I can only hope the drill press was worth it. As a side note (based on the review from Sean) – the workers do get a pre-sale and do put things aside before the sale opens. That was fine with the home owner. Final thoughts -- learn from our mistakes to avoid being taking advantage of. Consider doing the following to protect your interests: 1. Insist that everything is priced to sell for your benefit. Take pictures and a video of your possessions showing the price after they finish tagging items. You don’t benefit from what’s not sold. 2. BE AT THE SALE (I did enjoy it!), and take a mental note of what is being sold. 3. Understand in advance how the final proceeds are calculated. The inventory listing is a flawed practice and not inclusive of all items sold; it could be a cash box type of calculation. I don’t know – just saying – be sure you know. 4. I suggest you do not give or hide a key for the staff. Be there any time they are there. 5. At the end of the sale, get any final instructions in writing (i.e. who is coming when to get what).

The sale went beyond our expectations ! The staff were dependable, hard working, no nonsense and very pleasant to work with. This house was packed with items and they organized, priced and staged every room in the house, including the garage. We highly recommend this company.

I found some awesome items at really reasonable prices. The employees were friendly and helpful and I plan on attending many more sales. I'd definitely recommend this company to others.

Great, I met with many people and picked Sue to do my sale. Everything went smooth and I made a prophet, I was very happy and glad I picked her

The crew were professional and helpful and very friendly. I would recommend them to friends and family and anyone else who is interested in going to a sale.

Had a fantastic experience with this company from start to finish. They were very easy to work with and I felt they were fair in their pricing of items. As a customer of their sales as well, I continued to be impressed by their attention to detail and overall performance. Would absolutely recommend them and will continue to shop their sales as well!

Fantastic. The whole process was seamless, Sue and her crew were amazing; organized, professional, pleasant and efficient. The set-up was beautiful. I would definitely recommend the company to my family and friends.

Not well. Most items not sold. Sale did not last long enough to sell all of the items in the home. Many items left off of the list that were sold. Did not receive payment. Items that should have been donated to a worthy cause, left in front lawn for trash pick up!

The lady that was running the sale was rude and short with people. One person pulled in to park and she made him move, then we he parked again she yelled down for her helper to make him move again. At this point the person was so angry with how he was treated that he sped off. In his defense, there were no signs for a loading zone only or no parking. I thought she was very rude and will not attend any more of her sales. I am used to how Turn Key Sales treats their customers with kindness, clearly mark and advertise parking, and highly recommend them over this company

Tremendous. Everything was fairly and professionally priced. Customers were happy, and I was ecstatic over the final sale amount. Her crew, both before and after, was excellent. Cleanup afterward was even better than I could have hoped. The house was cleaner than when they started!

I purchased the item for $1500 that day under the premise that it was as advertised. Later on, after examining the item closely at home, I determined that it was not an original watercolor, but rather a reproduction. I contacted Before You Move and asked for a refund, explaining that this item was not as Before You Move had advertised on its corporate web site, [*** Link removed ***] The company has refused to refund the money, even though the item was characterized completely incorrectly. It wouldn't have been easy for a non-expert, like myself, to identify this item without dismantling it, which I couldn't have done during the sale.

Sue was quite professional, and is a straight shooter. I elected not to use the service because her honest opinion was that we wouldn't break even. While that was disappointing, I greatly appreciate her honesty.

Sue and her team are professionals in the estate sale business! I have referred her company to many happy seller clients when they are downsizing or in need of estate or household liquidations!

Sue thoroughly explained their service on the phone when I first called her, then scheduled a meeting with us quickly after. She explained what we needed to do first regarding the things my dad did not want to sell, then scheduled our sale. She is one of the most professional people I've ever worked with, as well as a very down to earth person who is easy to talk with. Her crew is truly amazing. They came in one day and staged the house for the sale.....every one of them so nice and professional. Then on sale day, they did everything!! We were not even there! They made money, we made money, people got some good before Christmas bargains, and the charity got a donation of items that didn't sell. Then...the best part... Sue and her crew arranged for and filled a dumpster with tons of junk that no one wanted, and then they swept the place clean! The best Christmas present ever! I HIGHLY recommend you call Sue and her company, Before You Move!

It went very well. Susan Baumgart, the proprietor, was easy to work with and reliable. There were no surprises. It took very little effort from me, the executor. Family members were pleased with the results. There was no damage done to the house and no complaints from the neighbors.

Honestly, I couldn't ask for a better experience working with Before You Move. My great aunt's sister passed away and I was the closest relative that lived by her, and only person that would take the lead in dealing with her estate. I had no clue where to start the process of liquidating her estate because I have never done that before; a call to Sue was the best decision I have ever made! We set an appointment and thoroughly discussed the entire process. Sue's crew came in and priced all the items, ran the sale, and left her home ready to sell. Sue and her team are true professionals in this field; they were absolutely fantastic people to work with in our time of need. I give my highest recommendation to Sue and Before You Move!

THEY WERE PROMPT ON ARRIVAL TIME .PLEASANT DID THERE JOBS , VERY CLEAN WORKERS , ANSWERED ALL MY QUESTAINS . THEY DID A GREAT JOB. IF I NEED THIS SERVICE AGAIN . BE4YOUMOVE IS THE COMPANY I WOULD CALL AGAIN

Before You Move did an excellent job with the estate sale. Sue was quick to respond to my inquiry and we were able to setup a sale date and sign a contract all in one visit. Sue and her crews advertised the sale, came in and priced all the items, conducted the sale, and took away all the unsold items. Sue and her crews were very professional and knowledgeable, and the sale was a success. Sue's cleanup crew did an exceptional job clearing out the unsold items, and sweeping out the house, basement, and garage. I would definitely recommend BYM to anyone that needs to liquidate belongings.

My elderly parents had planned to move to Florida recently and I was tasked with selling their home. Little did I know that we would obtain a sales agreement in one day! Needless to say, I was extremely pressed for time, and needed to empty the house fairly quickly. My wife, who is very thorough about researching contractors, obtained a few names of some estate liquidators from Angie's list. I called a few of them, one of whom was Sue Baumgart. She called me back within a day or two, and we set up an appointment for the following week, which happened to be two days before my parents left for Florida. Needless to say my parents were very interested in meeting Sue because she would be handling the sale of many of their most prized possessions. Sue arrived on time and got right to the task. She walked around the house and took notes. Then she sat down with me, my wife, and my parents. She explained her fee structure, and provided an honest appraisal of what she thought an estate sale would bring in. It wasn't as much as my parents had hoped, but it was at a minimum a break-even proposition, so we went for it. To be honest at that point I was just interested in emptying the house out with minimum effort on my part as I am a very busy person, so I was glad Sue had agreed to take on the job. The estate sale date was scheduled for two weeks before the closing on the house. The morning of the sale it rained, so we were very concerned that the day would be a bust. The day started out slow, but gradually after a few hours more and more potential buyers showed up. By the time 3:00 PM arrived, we were shocked to find that the proceeds were almost 2 1/2 times what we had originally anticipated! We were ecstatic! There were three sales people involved in keeping track of the traffic flow through the house and collecting the money, and they did a great job. Three days later, a cleanout crew arrived at the house to remove the items that didn't sell. They left the house neat and tidy. Bottom line, we could not have asked for a better overall experience. Sue definitely knows what she is doing. I would recommend her services to anyone. If honesty, reliability, and integrity are important to you, you need to hire Sue to handle your estate sale.

,,We were rookies as far as an estate sale was concerned, so we checked Angie's List to get started and (thank you Angie's List) we booked an appointment with the highest rated firm. The appointment went promptly, was thorough, and covered many topics we had not previously thought about. The representative met with the condo building powers that be and ascertained the building rules concerning such a sale on the 8th floor. Our fee included photos of the unit and contents, exposure on the company website, . all the advertising, set up and pricing, and staff to run the sale. Also included were removal of unsold items and a broom clean so the unit was ready to show. Some assistance was even given to people who had purchased large furniture and needed to get it out. It was suggested that a hand-out be made available describing the condo unit for anyone attending the sale who was interested in the real estate. What a great idea.......that turned out well for us. The turnout for the sale was beyond expectations and that has to be due to the solid reputation of the folks at Before You Move. The experience was as smooth and comfortable and pain free as could possibly be expected. But the highest compliment was earned by the set-up staff who were respectful of our mother's belongings and contacted us with any questions they had. Good thing they did! There were a couple of private family items we had overlooked which would have been a shame when we came to realize we had goofed up. Should the need again arise, we would hire Before You Move in a heartbeat.