called the number listed for the business on a Sunday evenings leave a message asking for a callback. the owner answered the phone and halfway thru my sentence hung up. I called back and he told me to "give it a rest" so I did. I won't be calling him back.
Description of Work: wanted a quote for refinishing my hardwood floors.
Rating Category
Rating out of 5
responsiveness
1.0
Karessa K.
05/2017
5.0
hardwood floor
+ -1 more
Excellent. Third time we have used Bill.
Description of Work: Powder room bathroom, replace entire floor. Old oak floor had extensive water damage due to leaky fixtures. Bill ripped up old floor and installed new. He worked with our Plumber to coordinate efforts.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$500
Carol B.
11/2015
5.0
flooring contractor, hardwood floor
+ 0 more
Bill did a fantastic job and was great to work with! The room looks better than we could have imagined. Bill has a $600 minimum, and was honest about this with me from our first conversation, which I really appreciated. We certainly feels that we got our money's worth after Bill's three days of work in the room. On Day 1, Bill and his helper arrived on time and got right to work. They spent about 5 hours sanding and staining the floor. On Day 2, Bill arrived when promised again, and applied a first coat of poly. On Day 3, he arrived like clockwork again - once in the morning and then about 4 hours later - and applied two more coats of poly. We can't stop admiring how great the floor looks. We can't wait to have him come out and do the hallway and foyer next fall. I'm so glad that I kept going through the list of hardwood floor contractors until I found Bill, but he deserves to be at the top of the list!
Description of Work: Refinished the oak floor in our 12x14 dining room
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$600
MICHAEL B.
10/2015
5.0
flooring contractor, hardwood floor
+ 0 more
This is the second time we have used B & D Flooring and would again. Bill is a good communicator and proactive in resolving uncertainties. The quality of the work is excellent.
Description of Work: Refinished approximately 1500 sq ft of original hard and soft wood flooring.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$5,000
Christina P.
03/2015
5.0
flooring contractor, hardwood floor
+ 0 more
Bill is a reliable professional who knows his trade. We first used him for our second floor hardwood several years ago and were very happy with his results so we hired him again for the attic. He calls you back promptly, visits for an estimate quickly, offers fair pricing, gets the job done in a reasonable timeframe. He's professional and polite. We will call him again when we are ready to refinish our kitchen in a few years.
Description of Work: Sanded and finished pine floor in attic space
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$500
Michael L.
09/2014
5.0
flooring contractor, hardwood floor
+ 0 more
We could not be happier with his work. The hallway looks fantastic, with the edges cut perfectly, the surface level, and no more squeaking. The refinished floors in the bedrooms also look great, better than we thought possible even though they are very old. There was practically no residual dust when they were done. He made sloped edges where the hallway floor interfaces with the bedroom floors which look phenomenal. He was also pleasant to work with and his prices were very reasonable. I strongly recommend his services.
Description of Work: Bill installed a new white oak hardwood floor in our hallway, where the old hardwood floor was squeaky and warped. He also refinished the pre-existing hardwood floors in 3 bedrooms and applied 3 coats of polyurethane.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,840
Samantha K.
08/2014
5.0
flooring contractor, hardwood floor
+ 0 more
We had the hardwood floors refinished before we moved into our new house. Before, the floors were poorly finished and damaged from pets and years of wear and tear. Bill and his team sanded and stained the floors and they look great. They were punctual and completed the job in a timely manner. They tried to cover the entrances to the other rooms to minimize the dust since it was not a 'dustless' system, but it wasn't bad at all. Plus we needed to clean and paint before moving in anyway. I would definitely recommend them for your flooring needs.
Description of Work: Sanded, stained, and refinished the hardwood floors in living room, dining room, and office area.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,500
Theresa M.
08/2014
5.0
hardwood floor
+ -1 more
The floor is beautiful! After refinishing it all and it looks like the floors were always connected. Bill's work is always extraordinary.
Description of Work: He extended a wood floor from our dining room into the kitchen.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
3.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,500
TIMOTHY K.
05/2013
4.0
hardwood floor
+ -1 more
After B&D finished I had to do some minor repair work myself. Bill stated he did not have the time to do it, due to his schedule. He did provide materials and explained what I needed to do. Plus he provided his cell phone number if I had additional questions. Overall - good job.
Description of Work: Refinished bedroom floor.
Rating Category
Rating out of 5
quality
4.0
value
3.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
$500
Marcia S.
05/2013
5.0
hardwood floor
+ -1 more
Bill responded promptly to my original inquiry, and came out within a week to give a bid. We set up dates and did the rooms in two stages to minimize our inconvenience. The workers arrived on the days promised and at the times promised. They did a very nice job on the floors. The dust was pretty much contained to the rooms being done. We did have to wipe down the walls afterwards but otherwise they cleaned up everything when they were done. Bill was very friendly, answered all of our questions, and was able to work with my schedule. We chose his bid because the price was very good and the reviews were very good. We were very satisfied and would use him again without question.
Description of Work: We had three rooms (both bedrooms and the TV room) sanded and refinished.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,275
Mary Jane S.
11/2012
5.0
hardwood floor
+ -1 more
The refinishing of the two bedrooms hardwood floors which are both about 12 by 14 went smoothy from the first telephone to Bill until he was finished. Bill said it would take three days and it took three days. They taped the plastic up to protect the rest of the house when they sanded and put up barriers once the coating was done to keep our cats from walking on them, They were quick and professional.
Description of Work: We pulled upped the carpet in two of our bedrooms figuring they would be hardwood like the livingroom and diningroom. The hardwood floors were a mess. They had deep scratched and paint and pet stains. I called B and D flooring and set up an appointment with Bill for the next day. He was on time gave us exact details about how long the refinishing would take. He showed up the first day and sanded and put the first poly coat on the floors. He worked from 7:30 to about 5:00. The next two days he put two more coats on the floors. He explained how to protect the floors . Bill, also said if we had any questions to give him aa call .......
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$800
jason B.
02/2012
5.0
hardwood floor
+ -1 more
B&D had the lowest price by a fair amount and he was able to perform services within my needed timeframe and worked around my schedule since we were doing a few rennovations to the place before moving in. It took about a week and half from start to finish. The floors now look great. Although he doesn't use "dustless" equipment the mess wasn't too bad, although I don't think we could have done the job while actually living there.
Description of Work: Bill sanded, stained, and sealed the second floor and stairwell of a recently purchased 100 year old home (approx 1200 sq ft refinished)
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$4,000
Karessa K.
10/2011
5.0
flooring contractor, hardwood floor
+ 0 more
Everything went as planned - even better because he was able to start sooner than we thought and finished right when he said. Our floors look great!
Description of Work: Bill refinished our entire 2nd floor and most of the first floor. Including removing the linoleum and refinishing the oak under. He stained and placed 3 coats of poly urethane. He was very helpful to us - even leaving his tools to allow us to pull up the carpet so he was able to start right away. He also finished in the time he said he would. He started early and did a lovely job - we are happy with our floors.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$4,100
Christina P.
03/2011
5.0
flooring contractor
+ -1 more
They were responsible and finished the job on time. They were completely professional and did a great job. The quality of their work is excellent.
Description of Work: I used B & D Flooring refinish my floors.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,500
Ira B.
09/2010
5.0
hardwood floor
+ -1 more
Bill and his crew did an excellent job. He took time to figure out how to do the job logistically, then arrived when stated, did the work, and was done when stated. The work was beautiful, with a minimum of clean up for me to do.
Description of Work: All the wood floors were refinished and polyurethane coated. Furniture was moved.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,000
Ian M.
04/2010
5.0
hardwood floor
+ -1 more
Bill was responsive, professional, accommodating and timely. He did a great job.
Description of Work: Bill replaced subflooring and laid a new white oak floor in a powderroom that had waterdamage, matching colors to existing hallway flooring.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$700
Heather S.
05/2009
5.0
flooring contractor
+ -1 more
He was able to start one week after calling for an estimae. He was prompt and the floors were beautiful. I need a repair in another room and we have been playing phone tag which is why I rated him a B on responsiveness. While he was working on our big job, he would have received an A for responsiveness.
Description of Work: We had Bill and his team refinish hardwoods in the living and dining room as well as install hardwood in the kitchen and breakfast room.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
$2,300
Elizabeth H.
07/2008
5.0
hardwood floor
+ -1 more
I have nothing but positive things to say about B&D Flooring. I recently bought a house that had wood floors in most rooms that had been covered with carpeting for almost 50 years. After we removed the carpeting, nails, tacks, staples, and trim, we realized that sanding and refinishing over 1000 square feet of floor would be too big of a home improvement project in the few weeks before we were to move in. The revised plan was to have a professional sand the floors, and we would do the clean-up and refinishing. Bill called me back within a few hours and set up an estimate for the next day. He was professional, courteous, and met me when he said he would be there. Unlike other companies, Bill was fine with just doing the sanding and his bid was a very fair price for the work. The two other companies who gave estimates were pushing the idea that they should also do the refinishing, and their estimates for sanding only were inflated, and much higher than B&D s. I was comfortable leaving a key for Bill and he was able to start the project a day early. He called me with daily updates to let me know what was going on at the house, worked efficiently and finished a day early as well, which was very convenient since he said he d be done on a Monday but finished up on Friday which gave us an extra weekend to work on the refinishing and clean-up. The sanding looks beautiful and I am very happy with the quality of the job. A few bonus features of B&D: Although I made it clear that he did not have to do any clean up whatsoever, the house was quite clean when he left. Bill had gone the extra mile and vacuumed quite thoroughly. Also, Bill met us on a Saturday morning to show us what different shades of stain would look like on the floor (he then sanded them off). He instructed us as to what materials to use and techniques he recommended for applying stain and polyurethane. He offered to go with us to the store to buy the materials so that we could use his discount. He was then available for consultation after the job was finished and indeed answered his cell phone when I called him from Home Depot on a Saturday with a question. I highly recommend B&D Flooring to anyone in the Pittsburgh area.
Description of Work: Sanding 1000 square feet of wood flooring
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,650
ELIZABETH D.
10/2007
5.0
flooring contractor, hardwood floor
+ 0 more
He is very particular. He comes quickly and gives very accurate estimates. He is on time, and dependable. His work is beautiful, and I would use him again and have recommended him to a lot of people.
Description of Work: He installed new floors in my home. He has also refinished existing floors for me. Recently he replaced a kitchen floor, four steps, a landing, and two additional Oak floors.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,000
MARY A.
10/2006
5.0
flooring contractor, hardwood floor
+ 0 more
Very polite, but rough around the edges. Cost was lower than other companies, but did not want to give a firm estimate or a cost/hour for any needed floor repair, so we went with someone else.
Description of Work: Provided an estimate for refinishing painted pine floors and steps.
Rating Category
Rating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0
HANNAH K.
10/2005
5.0
hardwood floor
+ -1 more
B&D DID AN OUTSTANDING JOB REFINISHING THE OAK FLOORS IN OUR HOUSE. THE FLOORS WERE IN BAD SHAPE IN SPOTS; NOW THEY LOOK SPECTACULAR. BILL AND HIS CREW TOOK UP AN AREA OF CERAMIC TILE THAT HAD BEEN LAID OVER THE ORIGINAL HARDWOODS AND REFINISHED THE PLANKS -- TODAY YOU COULD NEVER TELL!! THEY GET PRETTY BUSY AT TIMES -- BILL TOLD ME THAT USUALLY THEY ARE BOOKING JOBS 4 TO 6 WEEKS IN ADVANCE. IF YOU CAN WAIT THAT LONG, AND THE JOB REQUIRES SKILLED FLOORING GUYS, I WOULD HIGHLY RECOMMEND THIS COMPANY. MY ONLY CRITICISM IS THAT THEY DIDN'T DO A VERY GOOD JOB CLEANING UP AFTER THEMSELVES.
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Service Categories
Hardwood Flooring Sales and Installation,
Flooring Sales and Installation
FAQ
B & D Flooring is currently rated 4.9 overall out of 5.
No, B & D Flooring does not offer free project estimates.
No, B & D Flooring does not offer eco-friendly accreditations.
No, B & D Flooring does not offer a senior discount.
No, B & D Flooring does not offer emergency services.
No, B & D Flooring does not offer warranties.
B & D Flooring offers the following services: Flooring & Hardwood Flooring Sales/Installation/Refinishing