American Restoration Services

very well. quality work at a fair price

Both jobs are poor quality. The garage floor had a hole within two weeks. He repaired it and now there are white streaks all over. The driveway looks worse now than when he started. The patches are not staying. We regret the day we hired him. He will reply to this review blaming us for the shoddy work. I only wish I would have read all the reviews first. Be smart and look elsewhere. He also charges a high fee for credit card payments. Doesn’t include the sales tax in his estimate and he charged our credit card with out our authorization!!!

Good. Asked them back for additional work. Very responsive.

Excellent. Started work immediately and cleaned up each day. Kept us appraised on progress and expectations of work to be competed. They matched my requested mortar color which was excellent!

Russ's team showed up as agreed. They worked together as a team. They completed the work timely, cleaned up. No complaints. They did a great job.

Russell and the crew came in and took down old concrete to find the sandstone underneath was badly damaged especially in the corner where the water was flowing to. He rebuilt the corner of the house and smoothed out the other sandstone. He refinished it and painted with a coating fine stucco finish. Everything looks great. Thank you

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We were scheduling a new roof for our 1900's building that has been converted into office space & the roofers informed us that our chimneys would need to be repaired before they could begin. We contacted American Restoration Services and they were able to complete the repairs well in advance of our Roofing job. Work was completed quickly, cleanly and without disruption to our business operation.

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I have a home that is almost 100 years old. The foundational block had started to crumble and some of the block was worn away from water. Russ and his team replaced a number of blocks and then painted over block with a colored adhesive paint that looks great. Also the guys pointed the brick in my porch and window seals where the mortar had come loose. Russ did his best to find block that matched mine and was able to complete most work while I was at work. I would recommend his team for any type of restoration.

I hired the company to point the bricks on my house, and to fix bulging bricks on the back where water was leaking in.? In doing so they had to take down every thing on the walls of the building, including the downspouts.? The work started 7/18/2014 and ended 8/12/2014 at which time they attempted for the 3rd time to replace the downspouts in the back of the building.? They had attempted to fix the downspouts the Friday before, 8/08/2014, without success, and returned on Monday, 7/11/2014, but a storm that night blew it down into the back yard.? So, they returned the next day, 7/12/2014, and supposedly replaced them securely.? Trusting that it was done correctly, I paid the company the remaining $6MM owed.? On Monday, 7/18/2014, another rain storm caused the downspouts to leak like a seive all along the pipes.? Although I called and left messages as to what happened, the company spokesperson has not returned my calls to this day.? I called my roofer and after inspecting the downspouts informed me that they used roofing nails to replace the downspouts, thus causing the water to seap through the holes. American Restoration was to clean up after completing the job, however my ac unit wasn't covered with tarp, and it has the pointing mixture inside and it's causing order throughout the house.? They left morter all around my plants and ruined them but they did pay $40 to replace them.? But, the mortar is throughout the garden and should have been cleaned up.? There was a broken brick that should have been replaced and now I was told? by the roofer that it will cause water damage in my wall in that area in the future. He informed me that they at least could have capped the brick to prevent the entrance of water.? There will be leaking and other problems from it.? Additionally, I have pictures of my cellar door and steps that were not cleaned-up --- I was away the last week of their job, and I trusted that they had cleaned up properly as they promised they would; so the last payment was mailed to them when he asked me via telephone for it. ? I am so disappointed that I couldn't trust them to leave everything as it was before they began the job. What kind of people do such things to an elderly woman?? I have pictures of all of these complaints should they be needed to verify what I am contending.? There is a contract that says they have the right to repair what needs to be done but since I sent my last check in they haven't responded to any of my calls.? And apparently they don't know how to put up downspouts, and I wouldn't want them to try again after failing to do so 3 times. I filed a suit against the company for reimbursement and the court settled in my favor. The company did appeal the ruling and we went through arbitration and again I was sided with for the ruling.

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Paid $10,000 down with balance due as work was completed. Contract has not been completed and I am being sued by American Restoration for $19,000 at the Allegheny County Court docket # AR-14-2163. I am counter suing for $18,150 plus treble damages because American Restoration was in violation of the PA unfair trade practices and consumer protection laws.

They were honest. The original estimate was after that and when they actually found out that there is a lot more damage, they came back and they told me everything they had to do.

He provided an estimate that initially proved too low. He came out and gave me a verbal estimate and told me what it included. When I chose Russ he came out placed 1/2 down he started the work the next day. The work included removing aluminum awnings and replacing metal braces above the windows and pointing the brick around the windows. He also estimated the cost to replace the brick on part of my porch. When the crew started working on the porch, quickly realized that some of the supporting structure was rotten and may need repair. He had an engineer come out to evaluate what needed to be down to make my porch sound. The estimate was increased by 7000.00 which was ok. I respect a contractor that is up front and honest, they removed the brick down to my garage and had to purchase 1500 additional brick. He had another company come to lay brick the job took additional two weeks to complete. His crew put everything back, they had to remove two other awnings and placed them back.

They set a date to come and did not show or call. I called a month later to find out why they never showed and they set another date work the next week. Again they did not show up or call. I will never call them again.

He was attentive to the problem and appeared to have done the work. He also proposed something to do. He had raised a couple of new issues that another company I got a quote from had not raised. His approach and what he was gonna use was clearly a little bit different. I relayed this information to the first company that I got a quote from and he appeared to be learning something from these guys and appeared to be favoring this company. I didn’t have any issues with them even though we did not get the work done by him. His foundation was higher and his approach was more comprehensive. He quoted me $12,000 for the service. He was more costly because of his material and approach. They were very responsive to begin with but when things got dragged out because of the company I first consulted with, they obviously were disheartened by that but I don’t think that it’s their fault.

Russ and the crew at American Restoration Services did a really first-rate job. They did a site visit to accurately assess the project before budgeting, helped me to determine the most cost-effective method of achieving my desired results, handled everything in a friendly, thoroughly professional manner, and turned this difficult job around in record time. I'd recommend this company with no hesitation ? I'm 100% pleased with the results.

They were excellent. I would recommend them to my mother if she were alive.

needed the work finished to stop water leaks. after one call back, I have not had any water leaking around windows.

They were very good. They did a fantastic job. Everything was top-notch from start to finish. They were quick, thorough, and were excellent.

It seems okay and I have no problems with my roof right now. They wanted to do another job but I think he quoted too much for that.

They are very careful and protected everything around the roof. Cedar roofs are very hard to work on and they were very good at the work they did. When they finished it looked very good and I liked the cleanness of it.