Within the first 30 seconds of explaining what I was looking for, the person I was speaking with called me an a$$hole and hung up.
Description of Work: I called AAA Locksmith to have the locks on a new house replaced. His phone was breaking up and I said I couldn't hear him, I would just call someone else and he called me an a$$hole and hung up. I would definitely never call them again nor would I suggest anyone else call for their business.
Rating Category
Rating out of 5
professionalism
1.0
responsiveness
1.0
$50
Kelly J.
06/2015
1.0
locksmith
+ -1 more
unknown
Description of Work: Requested service for a broken desk lock. He pulled the drawer open and said "it works." I had to explain that it wouldn't lock. He looked at it and asked us if we had any idea what was wrong with it. Eventually he removed a part and said it was broken and had no idea how to fix it. Suggested that we get a new desk or ask a place that sold office equipment if they could get the part and he left.
Rating Category
Rating out of 5
quality
1.0
value
5.0
professionalism
2.0
responsiveness
5.0
punctuality
5.0
Keith L.
11/2014
5.0
locksmith
+ -1 more
Perfect and professional , very nice and detailed
Description of Work: Changed 3 dor locks
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Kendra B.
05/2013
5.0
locksmith
+ -1 more
unknown
Description of Work: Replaced all the locks on our house, as well as two handles. Jim was very fast and professional. Would definitely recommend him!
Rating Category
Rating out of 5
Yes, I recommend this pro
Annette T.
04/2013
5.0
locksmith
+ -1 more
Very good experience
Description of Work: Moved into new house in December. The front door lock broke on Christmas Eve, leaving 12 people locked out in the cold. Jim came right after Christmas, installed new lock, adjusted all other door locks and made extra keys. He provided great service and good advice for a reasonable price.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
Francine D.
03/2013
5.0
locksmith
+ -1 more
AAA answered the phone right away. Jim made the appointment at my convenience for the same day. He was punctual and professional. The lock was replaced in 18 minutes, even though the old lock was archaic and painted to the door! Jim cleaned up before leaving. I paid with a check. Easy transaction. A bit pricey, but worth it for the professionalism and the quick turn around time. I would use this service again.
Description of Work: Jim removed and replaced a deadbolt lock on my front door.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
Daniel D.
11/2011
5.0
locksmith
+ -1 more
It went very well. He was on time and called to tell me when he would be here. He made me a new key and mde sure it worked several times. Great service! If you are in Pittsburgh and need a locksmith, this is your guy!
Description of Work: I lost the key to my Jeep and James McNeely from AAA Locksmith came over and made me a new one. It was a computerized key and i know that not all locksmiths can do this service.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$350
Jennifer S.
09/2011
1.0
locksmith
+ -1 more
Rude and unreliable. I called at 11:30 and he said he could meet me at my new house in an hour. An hour and later I called back and he said he'd be there in 15 minutes. 30 minutes after that I called to find out when he would be there and he said just a couple of minutes. I called again at 1:30 and he had the nerve to say, "you must be in an extreme hurry." I replied, "no, you said one hour, it has been two." That's when he said he wasn't really sure exactly where my house was (was he just planning on driving around until he randomly came upon my house?), and made some sarcastic comment. That's when I told him never mind and hung up. I waited on him for an hour after he was supposed to be there and *he* got snippy.
Description of Work: Was to re-key locks on 2 doors and replace pad locks on 2 doors.
Rating Category
Rating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0
Alyson B.
08/2011
5.0
locksmith
+ -1 more
I called in the morning to set up an appointment to have my deadbolt serviced or replaced. JIm was able to come the same day and was able to fix it without needing any parts. He even filed down the place where dead bolt enters to make it easier to use. His service was prompt and the problem was fixed quickly.
Description of Work: I had the deadbolt on my front door repaired. It was also adjusted so it opened and closed more easily.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$85
Gary L.
04/2011
4.0
locksmith
+ -1 more
Very well. I was very satisfied except I thought it was very expensive.
Description of Work: He replaced the locks in one home and the keys in another
Rating Category
Rating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$450
John C.
03/2011
5.0
locksmith
+ -1 more
We purchased a used vehicle over the weekend and only received one car key. I called AAA Locksmith monday afternoon to see how much it would cost to have a duplicate key made for the car as the key contained an electronic chip therefore it could not be duplicated at the local hardware store. Mr. McNeely gave us a quote of $75 and we met him at Parkway Center Mall in Greentree where he made a duplicate key for the car that very same day. Mr. McNeely was very professional and offers the best price in town. If you need a duplicate car key I would highly recommend you give him a call. We have used him in the past and never had a problem with the keys he has made for us.
Description of Work: Duplicate car key with an electronic chip.
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Service Categories
Locksmiths
FAQ
AAA Locksmith is currently rated 4.7 overall out of 5.
No, AAA Locksmith does not offer free project estimates.
No, AAA Locksmith does not offer eco-friendly accreditations.
No, AAA Locksmith does not offer a senior discount.
No, AAA Locksmith does not offer emergency services.
No, AAA Locksmith does not offer warranties.
AAA Locksmith offers the following services: Locksmiths