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Angelo's Carpet, Flooring and Duct Cleaning
Carpets or Rugs - Clean at Home, Recovery Service - Water Removal, Tile: Ceramic and Porcelain - Repair,
About us
Angelo's Cleaning is a Carpet, Fabric, Duct and Floor cleaning company servicing commercial and residential customers. Angelo's is registered with Home Improvement Contractor (#PA090645)
Business highlights
Emergency services offered
36 years of experience
Services we offer
Super Service Award Winning Angelo's Cleaning; Carpet cleaning, air duct cleaning, carpet installer, carpet repair, drapery cleaning, dryer vent cleaning, fire & smoke restoration and fine area rug cleaning., flood clean up, hardwood floor cleaning, tile floor cleaning, upholstery cleaning, water damage restoration
Amenities
Emergency Services
Yes
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
Reviews
4.8210 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 88% | ||
| 7% | ||
| 3% | ||
| 1% | ||
| 0% |
Showing 26-50 of 210 reviews
Melissa S.
Feb 2017
The entire experience beginning to end exceeded my expectations. Scheduling was very easy as they were super responsive and able to get me scheduled quickly. The technician (Steve) arrived on time, assessed the room and confirmed the price with me before starting. The entire process only took 1 hour (for the one room) and smelled really great! Today I confirmed that the pet smells are gone! I will definitely use Angelo's again in the future. The service we paid for included the deep clean and a pet deodorizer treatment. Well worth the money!
Response from Angelo's Carpet, Flooring and Duct Cleaning
"Thank you very much for taking the time to write us an excellent review. We greatly appreciate your feedback and business and look forward to working with you for years to come!"
Mark O.
Feb 2017
very well. on time, professional. good price.
Response from Angelo's Carpet, Flooring and Duct Cleaning
"Thank you very much for taking to write us an excellent review. We greatly appreciate your feedback and business and look forward to working with you for years to come!"
Diane O.
Jan 2017
Very satisfied. The crew was on time and very efficient.
Response from Angelo's Carpet, Flooring and Duct Cleaning
"Thank you very much for taking the time to write us a great review. We greatly appreciate your business and feedback and look forward to working with you again in the future!"
Paul F.
Dec 2016
Brad did a superb job .
Response from Angelo's Carpet, Flooring and Duct Cleaning
"Thank you for the nice response. We hope to hear from you again."
Katherine M.
Dec 2016
The two technicians showed up on time, explained the process from start to finish, and promptly got to work. They did a thorough and complete job, and I had no issue using the Angie's coupon listed here concurrently with the Groupon offer that was offered at the time. When they were done, the tile looked like new and the grout was back to its original color. My wife and I were very pleased, and I would definitely recommend these guys to anyone looking for a thorough, professional job.
Response from Angelo's Carpet, Flooring and Duct Cleaning
"Thank you very much for taking the time to write us a wonderful review. We know it can be difficult to find good, quality service these days which is why we strive to provide our customers with all the things so many other companies have forgotten. We greatly appreciate your business and look forward to working with you again in the future!"
Albert B.
Nov 2016
- B overall okay service, I have to insist on getting the job done right, I called them again to redo some areas.
Response from Angelo's Carpet, Flooring and Duct Cleaning
"Thank you very much for taking the time to review our services. We know it can be difficult to find quality service these days which is why we strive to provide our customers with all the things so many other companies have forgotten. We include a 30 day guarantee on every service we provide to correct any deficiencies and ensure satisfaction. We greatly appreciate your business and look forward to working with you again in the future."
Catherine K.
Nov 2016
Arrived on time, polite workers, did a great job cleaning the carpets.
Response from Angelo's Carpet, Flooring and Duct Cleaning
"Thank you very much for taking the time to write us a great review. We know it can be difficult to find quality service these days which is why we strive to provide our customers with all the things so many other companies have forgotten. We greatly appreciate your business and look forward to working with you again in the future."
Marie M.
Nov 2016
Great. The workers did a nice job and were extremely professional in every respect. The pricing was reasonable for the time expended.
Response from Angelo's Carpet, Flooring and Duct Cleaning
"Thank you very much for taking the time to write us a great review. We know it can be difficult to find quality service these days which is why we strive to provide our customers with all the things so many other companies have forgotten. We greatly appreciate your business and look forward to working with you again in the future!"
Kevin S.
Oct 2016
unknown
Response from Angelo's Carpet, Flooring and Duct Cleaning
"Thank you very much for taking the time to rate our services. We greatly appreciate your business and look forward to working with you again in the future!"
Michael S.
Aug 2016
The guy arrived on time, was very cordial and told me everything he was going to do. Moved furniture and did a great job. Will use them from now on.
Response from Angelo's Carpet, Flooring and Duct Cleaning
"Thank you very much for taking the time to write us a wonderful review. We know it can be difficult to find quality service these days which is why we strive to provide all our customers with all the things so many other customers have forgotten. We greatly appreciate your business and look forward to working with you again in the future."
Dr. H.
Jun 2016
unknown
Response from Angelo's Carpet, Flooring and Duct Cleaning
"Thank you for taking the time to give us an excellent rating. We greatly appreciate your business and look forward to working with you again in the future!"
Karen W.
Apr 2016
unknown
Response from Angelo's Carpet, Flooring and Duct Cleaning
"Thank you for taking the time to give us a great rating. We greatly appreciate your business and look forward to working with you again in the future!"
Elyse N.
Mar 2016
unknown
Response from Angelo's Carpet, Flooring and Duct Cleaning
"Thank you for taking the time to write us a good review. We greatly appreciate your business and look forward to working with you again in the future."
SUSAN C.
Mar 2016
It went well. Before setting up the appointment I spoke a couple of times with the office to get a few questions answered and I asked if any of the techs had more experience. Angelo (the owner) recommended Steve due to his advanced training in textile cleaning. We booked an appt. with Steve for the 19th.
Steve arrived promptly and had one other person helping him. Steve reviewed the carpets and answered all of our questions regarding their process. Steve had a great attitude, very customer-focused. He detailed out the exact price before they started, and as well as their 30 day guarantee. He also explained that their allergy spray was applied last and that it changes the chemical composition of the allergy components so that they do not cause an allergic reaction.
The team were very efficient and worked to pre-treat and hot water extract. One of our rooms had a number of old stains from the previous owners that we were not very optimistic they could do anything about....but the team was able to make them look much better than we thought possible. Only wish the cleaning of the edges of the carpet throughout had been a bit better, but Steve had cautioned us that they would improve, but couldn't be perfect. Forced air heating and cooling causes the carpet to act like an air filter on its edges resulting in their darkened appearance. The job took just about two hours to complete which is what they told me it would be.
One thing to be aware of....it took our carpets about 24 hours to fully dry even with the heat turned up and our ceiling fans activated. Angelo's office had said 4-6 hours and Steve said it would take 6-8 hours to dry. It would be better if they had set our expectations at 24 hours..
Steve arrived promptly and had one other person helping him. Steve reviewed the carpets and answered all of our questions regarding their process. Steve had a great attitude, very customer-focused. He detailed out the exact price before they started, and as well as their 30 day guarantee. He also explained that their allergy spray was applied last and that it changes the chemical composition of the allergy components so that they do not cause an allergic reaction.
The team were very efficient and worked to pre-treat and hot water extract. One of our rooms had a number of old stains from the previous owners that we were not very optimistic they could do anything about....but the team was able to make them look much better than we thought possible. Only wish the cleaning of the edges of the carpet throughout had been a bit better, but Steve had cautioned us that they would improve, but couldn't be perfect. Forced air heating and cooling causes the carpet to act like an air filter on its edges resulting in their darkened appearance. The job took just about two hours to complete which is what they told me it would be.
One thing to be aware of....it took our carpets about 24 hours to fully dry even with the heat turned up and our ceiling fans activated. Angelo's office had said 4-6 hours and Steve said it would take 6-8 hours to dry. It would be better if they had set our expectations at 24 hours..
Response from Angelo's Carpet, Flooring and Duct Cleaning
"Thank you very much for taking the time to write us an excellent detailed review. We know it can be difficult to find good service these days which is why we strive to provide our customers with all the things so many other companies have forgotten. We are glad to hear that Steve and Albert were able to provide you with professional quality service and results. We apologize that the carpet took a little longer to dry than anticipated. There are many climatic elements that could effect drying times that are beyond control. Also filtration soiling (what caused the darkened edges) can cause permanent discoloration which sounds like may be the case in your situation. We greatly appreciate your feedback and your business and look forward to working with you again in the future. Thank you!"
Danielle C.
Feb 2016
I made an appointment to have our carpets and duct work cleaned prior to moving into our new home. It was easy to make an appointment with Angelos. The guys arrived on time and they were polite. However they forgot to bring their equipment to clean the vents and they were only able to clean the carpets. The company told me that it would take about 6 hours for the carpets to dry. About 18 hours later when the moving vans arrived the carpets were still damp. I thought that the carpets looked good when they were done being cleaned. But a month and a half later with at least weekly vacuuming it is still unbelievable how much dog hair there is. I would not recommend hiring this company.
Response from Angelo's Carpet, Flooring and Duct Cleaning
"Sorry for the delay in responding as we just saw the review. I would like to start by apologizing for the mishap with the air duct cleaning equipment as this is not like us at all. We dropped the ball and that was not taken lightly. We did have the equipment but the remote to control the machine had been misplaced leaving the machine useless. Unfortunately your location was about an hour away from our shop, so all we could do was offer to reschedule the air duct cleaning for another day. We were not aware that you were having a situation with pet fur. Our equipment, because of the agitating brush, actually balls up fur and kicks it back out, then we would have to pick it up by hand. Paul and Matt did not notice an above average amount of pet fur within the carpet and do not recall fur balling up. Could it be the carpet shedding? Dry times for carpet can vary greatly depending on many climatic factors. We try to give accurate dry times per each specific situation once we are on the job. If the heat was set to low or not turned on, this could have prolonged dry times. We cleaned the carpets late in the day and the drying process slows greatly once it becomes dark in the evening, but then usually within a few hours of morning light they are dry. We applied Scotchgard which could add a little time to the drying process. According to our records, we did a follow up call on 12/22/2015 (4 days after cleaning your carpet) and received a good response on job satisfaction. Unfortunately we were not made aware of your later dissatisfaction. Once again, we are very sorry for any inconvenience that this may have caused you. Please let us know if there is anything we can do to rectify this for you. Angelo Pagnotti, Owner"
Stan A.
Feb 2016
unknown
Response from Angelo's Carpet, Flooring and Duct Cleaning
"Thank you for taking the time to write us a good review. We appreciate your business and look forward to working with you again in the future."
Franklin M.
Dec 2015
already Angelo's was excellent from the first call through the time the services were provided. I was able to make an appointment with ease for a Saturday between 9 am and 10 am. The carpet technician, John arrived promptly at 8:55 am. He was polite and explained everything. My carpets look outstanding. It had been a long time since I had them cleaned and I didn't think there was any way they would come completely clean. But, they are immaculate and spotless and look great. I couldn't believe how good they looked.
One other point, John could have easily charged my an extra fee for "pre-scrubbing" carpets since I had stated to him that I didn't think the carpets would come completely clean, but he said he didn't. I appreciate the fairness, integrity and respect he showed by not "gouging" me.
I highly recommend Angelo's to anyone who needs their carpets cleaned.
One other point, John could have easily charged my an extra fee for "pre-scrubbing" carpets since I had stated to him that I didn't think the carpets would come completely clean, but he said he didn't. I appreciate the fairness, integrity and respect he showed by not "gouging" me.
I highly recommend Angelo's to anyone who needs their carpets cleaned.
Response from Angelo's Carpet, Flooring and Duct Cleaning
"Thank you for taking the time to write us an excellent review! We know it can be difficult to find honest, quality service these days. This is why we strive to provide all our customers with all the things many companies in the service industry have forgotten. We are glad to hear that John was able to provide you with quality, professional service and results. We greatly appreciate your business and look forward to working with you again in the future!"
Margaret Q.
Nov 2015
From start to finish, the team performed an excellent service! We have used Angelo's before, and we have never been disappointed.
Response from Angelo's Carpet, Flooring and Duct Cleaning
"Thank you for taking the time to write us a wonderful review. We are happy to hear that Paul and Matt were able to provide you with satisfactory cleaning results. We appreciate your continued business and look forward to working with you again in the future."
Margaret Q.
Sep 2015
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Response from Angelo's Carpet, Flooring and Duct Cleaning
"Thank you for taking the time to write us a good review. We greatly appreciate your business and look forward to working with you again in the future."
Judith S.
Aug 2015
We are very pleased with the services Angelo's did. They picked up our rugs, repaired them, and delivered them back to us on an agreed upon schedule, all for a very reasonable cost. Their repair work was great (they didn't even charge us for removing the fringe from our carpets.
Response from Angelo's Carpet, Flooring and Duct Cleaning
"Thank you very much for taking the time to write us a great review. We know it can be difficult to find good service these days which is why we strive to do all the things so many other companies have forgotten. We are glad to hear that Lizz and Sal did a satisfactory job cleaning and repairing your rugs. We greatly appreciate your business and look forward to working with you again in the future."
Robert B.
Jul 2015
They were fantastic and got the job done for the price quoted and in the time promised, I would recommend them to anyone.
Response from Angelo's Carpet, Flooring and Duct Cleaning
"Thank you for taking the time to write us a great review. We greatly appreciate your business and look forward to working with you again in the future."
Cheryl B.
Jun 2015
unknown
Response from Angelo's Carpet, Flooring and Duct Cleaning
"Thank you for taking the time to write us a good review. We greatly appreciate your business."
D M.
Jun 2015
unknown
Response from Angelo's Carpet, Flooring and Duct Cleaning
"Thank you for taking the time to give us a great rating. We appreciate your business and look forward to working with you in the future."
Diane L.
May 2015
unknown
Response from Angelo's Carpet, Flooring and Duct Cleaning
"Thank you for taking the time to write us a great review. We understand the difficulty of finding quality service providers these days which is why we strive to do all the things so many other companies have forgotten. We are glad that Mike and Brad were able to provide you professional service and satisfactory results. We appreciate your business and look forward to working with you again in the future!"
Julie B.
Apr 2015
Due to a leak in my basement, I had to toss out wet carpet padding and tack strips. I had a few other estimates but Angelo's came in at half the cost of all the other estimates. The guys who came were on time and professional - worked fast and cleaned up after themselves. It turned out the padding they had brought was too thick and wouldn't come close to matching the original padding, I called the office and they were able to send someone the next day to replace the padding with a better fit.
Response from Angelo's Carpet, Flooring and Duct Cleaning
"Thank you for taking the time to write us an great review. We know it can be difficult to find good service these days which is why we strive to provide quality service at a reasonable cost. The satisfaction of our customers is our top priority which is why we offer a 30 day satisfaction guarantee. We greatly appreciate your business and look forward to working with you again in the future!"
Licensing
State Contractor License Requirements
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FAQ
Angelo's Carpet, Flooring and Duct Cleaning is currently rated 4.8 overall out of 5.
Angelo's Carpet, Flooring and Duct Cleaning accepts the following forms of payment: CreditCard
Yes, Angelo's Carpet, Flooring and Duct Cleaning offers free project estimates.
No, Angelo's Carpet, Flooring and Duct Cleaning does not offer eco-friendly accreditations.
No, Angelo's Carpet, Flooring and Duct Cleaning does not offer a senior discount.
Yes, Angelo's Carpet, Flooring and Duct Cleaning offers emergency services.
No, Angelo's Carpet, Flooring and Duct Cleaning does not offer warranties.