Response from We Care Free Estimates.com Inc
As the owner and founder of We Care I, James Karl Weigold- have hesitated to issue a reply to this member's negative report primarily because in doing so I am acknowledging that it exists and feel personally attacked. The report is not factual based on the date work was done. Even that fact that a member can post a report on anything some 25 years before the existence of Angie's list is most disturbing. I have asked our account rep at Angie's list to talk to those in the organization who monitor members reports to have this report removed until there was some type of confirmation from the member, to no avail. This goes to the very heart of the integrity of members postings on Angie's List. We Care takes great exception to this members negative report. The member states that the work was done 44 years ago in 1970 which precedes We Care's existence by 5 years. We Care started in business in 1975, our current ad in the monthly Angie's List book states we are celebrating 39 years in business. We Care has always taken the position that it is our responsibility to do everything humanly possible to satisfy our customers and this member would be no exception. We have never heard from them, have no record of any service request and without knowing if or when we did, what we are being faulted for. Based on the fact that it was work done 5 years before we were in business makes for an impossible situation. We can only hope that Angie's List takes a more proactive position on the reports submitted to them, to verify their accuracy; good, bad or indifferent.