Mr. Kassab was punctual and very personal; he was also responsive and good about returning phone calls. He arrived one morning, about a week before the work was done, to diagnose a leak we thought we had in the master bath and give us an estimate on work. Mr. Kassab was able to find the source of our leak right away, which was a huge relief. He gave us an oral quote, which ended up being about what we paid for the work. His team (his son and another coworker) came over the following week to make the repairs. They were timely and did great work, working efficiently and fixed all of our problems. After previously using a plumber who liked to chat a lot (and charge for the time he was chatting you up) and who also repeatedly came to our house and would fail to fix the problem, it was great to have a plumber come in, diagnose the problem and actually fix it -- all in the first time. We will definitely be using Mr. Kassab and his team again!
Description of Work: Identified and repaired leak in master bathroom; installed water line to refridgerator; repaired leaky slop sink in basement
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$530
Abbey-Gayle R.
10/2012
5.0
plumbing
 + -1 more
It was a good price & they did the job in no time. The guy was very nice & professional.
Description of Work: They put a new spigot in the back of the house.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
edmond M.
10/2012
5.0
plumbing
 + -1 more
Old lead trap on bathtub was leaking replaced it with pvc.Guys were in and out in under 2 hours.I will be using them again when needed.
Description of Work: Repaired leak on 2nd floor tub.Replaced trap on 2nd floor bathroom sink.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$580
matthew D.
10/2012
5.0
plumbing
 + -1 more
See above. They helped solve what was turing out to be a major issue. They did it quickly and effectivly. They are the best plumber that I have come across.
Description of Work: We had multiple major leaks in our house that were the result of a general contractor who didn't do the plumbing correctly. Eric came over and inspected all of the issues and came up with a solution. He sent over some of his other guys to take a second look and come up with a game plan. They fixed all the problems in a quick and professional manner. They did not try to overcharge or take advantage of our situation. They were amazing in the way that they performed the work - communicated - and pricing. I will never have a general contractor do plumbing again. I will call Eric and make sure it is done correct. Amazing plumbing company geared around customer service and quality.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$400
L G.
10/2012
5.0
heating & air conditioning/hvac, plumbing
 + 0 more
Eric Kassab from Goffredo personally came to my triplex to review the problems. He was knowledgeable and took the time to explain the scope of the problem. He and his crew showed up on time. They resolved the issue with the leak and also advised me on ways to prevent it in the future. In addition they replaced a bad thermostat , repaired a bad radiater valve, and made sure all the boilers worked properly. My home is ready for the winter and I cannot thank Eric enough for his patience and professionalism. Goffredo is truly a class act and I appreciate the work they have done.
Description of Work: I encountered a leak between the second and third floor of my house. I also had some issues with the heat and radiators as well as basic servicing needs to prepare for the winter.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$3,000
amy D.
10/2012
5.0
plumbing
 + -1 more
The men were very professional and tidy. I actually had a phone interview while they were there and they were very considerate. They were as efficient as they could be. Showed me what was going on and answered questions adequately. Was a bit nervous about the cost of work since it was a hard to reach pipe. I didn't get an invoice right away however and that maybe due to the fact I had to leave before they finished. When I returned I found a message from the older plumber but no balance owed on phone. I got the invoice a week later. It was within the ballpark that was given to me and the Angie's discount came in really handy. Overall it was a job well done. No more leaks in the house!
Description of Work: Had a leaky pipe under the whirlpool tub. Drywall had to be cut from ceiling of kitchen and adjacent room to find leak. The leak was from a hard to reach pipe. They also worked on a leaky pipe leading to the faucet in the basement sink. Advice was given to check with homeowner's insurance to patch up walls. Service time was about 3 hours.
Rating Category
Rating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$495
Bruce B.
09/2012
5.0
plumbing
 + -1 more
My house was broken into and extensive copper piping from the main water supply and boiler in the basement was ripped out. When I returned home, water was gushing from a severed copper pipe and had flooded the basement. The plumbers first quickly reestablished a basic water line so that I could use the bathroom upstairs. They returned and mapped and reestablished lines to the three different levels of my home from the antiquated boiler which supplies hot water baseboard heat throughout the house. This required the running of extensive "PEX" piping, after they figured out, from the clues of the scant remaining copper pipe nubs, what had gone went where. They also addressed problems with the valves and relays on the boiler itself, and replaced ripped out water lines and drains to the kitchen. They worked in teams of two over the course of four days. They were invariably punctual, courteous, respectful and friendly. They happily explained their work so that I could understand the various valves and controls of my new system and they seemed to welcome my plumbing-ignorant questions. Their workmanship is of high quality and I have confidence that it will serve the house well for many years to come. I also had multiple occasions to meet with and talk to the owner. He was informative and sympathetic and helpful, and helped make the painful experience of the break-in that much less stressful.
Description of Work: Replaced ripped out and stolen copper piping and boiler components and reestablished hot water heat supply.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$8,900
janet F.
09/2012
5.0
drain pipe, plumbing
 + 0 more
Prompt, clean and efficient service. Will definitely recommend and will use again for any plumbing services.
Description of Work: Repaired leak under kitchen sink with new gauge S-trap and flanged tailpiece. Repaired second floor toilet with new ballcock and flapper.
Rating Category
Rating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$215
Robert A.
09/2012
5.0
plumbing
 + -1 more
Since the walls behind the old tub surround needed to be replaced, Charlie Sage arrived as scheduled and tore out the old surround and walls. Right behind him came Eric's workers who pulled out the old tub. Next they plumbed in the new fixtures and prepped the area. The next step was to put in new walls that would be a tile backer board. It needs to be pointed out that the estimate Charlie Sage and Eric gave us was based on the job and not on what they discovered when they pulled the old tub and surround and walls out. The mess they found, left by the previous owners needed to be corrected before they could do their install. This added an extra two days to what they had estimated, yet they did not jack the price up. Please note that they could have also just done a sloppy patch job, but they didn't, they did it right! Charlie corrected the stud problem then put the new walls in, next Eric's team installed the new tub. This in itself was a challenge since level was a concept the old owners were not familiar with. The next step was laying the tile which Charlie Sage was a true artisan at. The work is first rate and lastly Eric's team finished off the job with the fixtures. We now have a bathroom that could be photographed for House Beautiful. If anyone ever needs a plumber Eric will be the first person I would recommend. We have a vacation home in the Poconos that we wanted to add another bathroom to. It is going to be a struggle to find a team as good as Eric and Charlie to do the job.
Description of Work: My wife and I felt our bathroom needed a serious facelift. We decided that our old 30 year old fiberglass tub and surround needed replacement. We called around to various plumbers to get estimates. One gave us a cost that was outrageous another wanted 50 dollars just to look at the job. Then we found Eric. He arrived, on time, and understood exactly what we wanted. In place of the surround, we wanted tile. He suggested a tile expert, Charlie Sage, whom he had worked with many times in the past. If plumbers and tile layers could be called superheroes, then we found a dynamic duo. The Batman and Robin of the trades. Eric gave us a very doable estimate for the tub replacement and plumbing, and Charlie gave us an equally doable estimate for the floor to ceiling tile work.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,000
Jeremy D.
08/2012
5.0
plumbing
 + -1 more
The flexible pipe going from the copper piping to my hot water heater sprung a leak. I called Goffredo in the morning, around 7:30am, and they were out at my house at 1:30pm to fix the problem. It took Dan about a half hour to remove the flexible pipe and add a new section of fixed copper pipe with a shut-off valve. I'm extremely pleased with Goffredo's quick response and the quality of their work. I'll definitely be using them again in the future.
Description of Work: Goffredo removed a bad section of flexible pipe and replaced it with a section of copper pipe.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$170
Andrew D.
08/2012
5.0
plumbing
 + -1 more
Eric came out to my home to give me an estimate for installing a gas lamp outside my house. The new gas line had already been run by the carpenters so I needed him to hook everything up. He was on time, very professional and completely honest. He said he had never installed a gas lamp before, and although he was complete confident they would be able to install it, he thought they might take longer and therefore cost a bit more than someone who had previously installed one. I personally had in the past moved gas lines around in my basement and told him I thought I could do it, however the plumbing stores would not sell me the 2 special parts I need, given I did not take a course required by the manufacturer of the pipe called "Tracpipe". When I came home from work I found the two parts I needed on my door step, no note or bill. It is rare today that you find someone like Eric. I highly recommend him as your first call.
Description of Work: Eric came out to my home to give me an estimate for installing a gas lamp outside my house.
Rating Category
Rating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Robert O.
08/2012
5.0
plumbing
 + -1 more
Excellent to do business with. Noticed water leaking at base of toilet when toilet was flushed. Called the company at about 12:00 noon and was advised they would have a tech call me back shortly. Dan called a little later, came to home, diagnosed problem and made repair for a reasonable charge. Company personnel were help, informative, professional and courteous.I will definitely be using them again.
Description of Work: Repaired leaky toilet, installed new flapper.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$152
GEORGIENNE B.
07/2012
3.0
plumbing
 + -1 more
I found Goffredo Plumbing to be very service oriented but felt when compared to other plumbing work I've had done, their services were over priced.
Description of Work: Removed and replaced cracked stack pipe. Broke out approximately 8 feet of concrete floor, replaced and attached new soil line to existing soil line. Disconnected toilet and reconnected washer and dryer. Small leak continued.
Rating Category
Rating out of 5
quality
3.0
value
2.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0
$3,100
Response from Vincent Goffredo Plumbing And Heating
This was one of those jobs that I was trying to save the customer money by trying replace only part of the soil stack in the basement. I told her there was a a very good possibility that the line at the floor could break, It did. Every place we tried to connect to was broke. Jobs like this take twice as long. Start, stop, start, stop. Ended up costing her more than She or I hoped. We did our best to keep the cost down but sometimes everything that could go wrong does. This member was a lovely women and we got along very well and she seemed satisfied with our service but in the end felt as though she paid too much. I think we both lose on this one. I lose out on a nice customer and she loses out on good plumber. Most customers that give me a low rating I would not do work for again but if she called me back I would have no problem working for again.
Francisco P.
07/2012
4.0
plumbing
 + -1 more
Hello: I called Vincent Goffredo Plumbing And Heating on to have them come to a potential home I am trying to purchase to address some pluming issues. I called the number provided through Angie's of 215-724-3425. I spoke to the receptionist who took my information. With a few minutes I nice gentleman called me and took my information, took my agent's info and wrote down what I needed. The gentleman did contact my agent, and Vincent Goffredo Plumbing And Heating went to the home to check out the pluming issues. They stated that they would provide the estimate to my agent. As of July 1st, I have not heard from them.I contact them again on July 1st to check the status of this before I contacted someone for the repairs. The receptionist had my information on file and stated that someone will get back to me during business hours. I am giving them a C overall and a B in professionalism because their receptionist are nice and very friendly but my agent and myself have called them multiple times to obtain the estimate which they performed already and to have them fix the problems, but we have been unable to reach them. I will need to find another plumber. Update: Finaly was able get the estimate. Reason for delay was due to the "owner" being away and the estimate could not be provided without his permission. Estimate received. Updating review to B. Throughout the entire process they were extremely proffesional.
Description of Work: Estimate on repairs to plumbing issues.
Rating Category
Rating out of 5
professionalism
4.0
responsiveness
3.0
punctuality
3.0
Yes, I recommend this pro
Paul P.
06/2012
5.0
plumbing
 + -1 more
I tried to fix the faucet on my own at first but one of the seats was corroded in the stem. I had a plumber come help out but I didn't like his work or professionalism -- pretty messy in more ways than one. Already out $100, I called VGP based on the reviews. They weren't able to fix the stem, so I was out the $50 for that too, but they didn't charge me for the first visit and ordered the right parts for the job. The price was reasonable for the new faucet and I was able to use a coupon for the labor. Eric runs his business smoothly and his workers are very professional and efficient.
Description of Work: Replaced bathtub faucet.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$437.5
Judy S.
06/2012
5.0
plumbing
 + -1 more
My experience with this company from beginning to end was positive and as a result of that, I have a plumber for life. First of all Mr. Eric Kassab came out to my house about two weeks prior to the start of the job to assess what needed to be done, gave me an estimate, the amount of time required to perform the various jobs, patiently answered my questions, which I greatly appreciated, and provided me with the name of the plumbler assigned to the job. Danny arrived on time and finished the work much quicker than I expected (he arrived early and was done before 12:30pm; I expected him to be done around 2pm). He was friendly but worked quickly and efficiently and, just as did Mr. Kassab, he was patient in answering my questions. I am very happy with the quality of the work and will definitely hire this company in the Fall to inspect the radiators which are quite old. Since I have not received a billing statement, the approximate amount to be paid is around $1,500 to $1,800.
Description of Work: Danny, of Goffredo Plumbing, replaced the kitchen faucet, installed new bathroom faucets, a new shower head, and an emergency shut off valve behind the tub.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,500
Patricia D.
06/2012
5.0
drain pipe, plumbing
 + 0 more
They were cost effective and responded quickly. I was very pleased with their work. I would definitely use them again in the future if needed.
Description of Work: Vincent Goffredo Plumbing And Heating had to cut a hole on our ceiling to find out where the water leak was coming from and repaired it.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$190
KAREN B.
06/2012
5.0
plumbing, water heater repair
 + 0 more
Eric was great to work with. He spent the time talking through the options with us, and was easily accessable and punctual. He made sure the job was done correctly and even identified a gas leak on the street!
Description of Work: They replaced the hot water heater, installed new toilet, new gas connection at dryer, and replaced several old valves in the basement.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,300
Dorothy L.
06/2012
5.0
plumbing
 + -1 more
He's good. He came when he said he would and on time. He explained what he was going to do and the charges. Gave me a discount for using Angie's List. Very professional.
Description of Work: Installed two water faucets, one in the bathroom and one in the kitchen.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$400
Elizabeth M.
06/2012
5.0
plumbing
 + -1 more
These guys were fantastic! They not only did great work and solved a problem that others didn't with our water pressure and garbage disposal drain, but they helped me save money by not installing unnecessary fixtures. Really, I'd use them again in a heartbeat. They were also incredibly nice, responsive, and on time!
Description of Work: Installed new kitched fixture and fixed third floor shower head and problem with disposal drain in basement, which required moving where some pipes drained.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$350
Walter B.
05/2012
5.0
plumbing
 + -1 more
They are great guys. Their price is reasonable, and no nonsense. I have not had problems with their work.
Description of Work: I used Vincent Goffredo Plumbing and Heating for plumbing services. They replaced all of the plumbing fixtures.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,250
Andria B.
04/2012
5.0
plumbing
 + -1 more
These guys were absolutely wonderful to work with. My husband and I are new to homeownership and all of the issues and fixes that come along with it - they helped us with using our homeowner's insurance and that ended up covering pretty much the entire cost - if they didn't suggest that it would of been out of our pocket. The guys that came to the house were courteous good guys - questions were answered promptly and in a way that didn't overcomplicate matters for us They made what could have been a huge problem and burden to us not a problem at all
Description of Work: Had a pipe leak from our 2nd floor bathroom down into our living room. Turned out our whole bathroom floor needed to be removed (and replaced) and the pipe completely replaced (it was old) - ceiling from our living room pulled out
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,810
Constance H.
04/2012
4.0
plumbing
 + -1 more
first price was quoted at 450.00 When workmen arrived, part was too small said they would be back later in the day got another call said the part was not in stock and had to be ordered , cost would be 500.00 and they would be at the house on Monday at 11o,clock work men arrived at 10:15a.m. job took 1 and a half hours to complete work area was left clean I was pleased with quality of work
Description of Work: supplied and installed new 11 inch Gerber tub faucet with new copper supplies and ballvalves total cost was 500.00 received 30.00 discount on labor which brought cost to 470.00
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$470
Marleise R.
04/2012
5.0
plumbing
 + -1 more
I called Vincent Goffredo to have them check over items that showed up on an inspection report for the house I am selling. Eric called me very promptly to go over the items on the report and then set up a time to do a visual inspection the next day. Eric was very pleasant and professional. He reviewed the report again and then looked at each item. Upon inspection he found everything to be in perfectly satisfactory condition and nothing in violation of the building code. I asked if he could write up his assessment for me to give to the buyer and offered to pay for that since I would not need to hire them to fix anything. I will admit I am a past customer of Vincent Goffredo and every time I have used them I have been very happy with the work, the plumbers and the price. I understand they do normally charge for a home inspection review, but considering the few number of items I had, they did not charge me for it and did a very professional writeup for me to hand to the buyer. If I weren't leaving the area, I would most certainly call them for any plumbing issue.
Description of Work: I called Vincent Goffredo to have them check over items that showed up on an inspection report for the house I am selling and recommend the necessary repairs.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Chris N.
04/2012
5.0
plumbing
 + -1 more
There was a crack in my waste pipe on the outside of my house. Anytime I ran the shower or toilet, water would be leaking out of this crack. I wasn't sure if I could simply patch it or if there might have been a clog somewhere below the crack causing the water to squirt out the crack. I called Goffredo Plumbing based on the reviews I had seen on Angie's List. I was told that a technician would return my call shortly. I quickly heard from Eric. Since he happened to be in the area, he stopped by to look at the pipe. There was nothing that indicated to him that there was a clog. He recommended that I just patch up the crack which is a simple repair I could do myself. I was impressed by the punctuality, responsiveness, and honesty displayed by Goffredo Plumbing and will be sure to call them again in the future when any of their services are needed.
Description of Work: No services were performed after it was determine the crack could easily be patched.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Plumbing,
Water Heaters,
Heating and Air Conditioning,
Drain Cleaning,
Appliance Repair,
Natural Gas Lines,
Drain Pipe Installation,
Sewer Cleaning,
Appliance Repair - Small
FAQ
Vincent Goffredo Plumbing And Heating is currently rated 4.8 overall out of 5.
Sunday: 7:30 AM - 4:30 PM
Monday: 7:30 AM - 4:30 PM
Tuesday: 7:30 AM - 4:30 PM
Wednesday: 7:30 AM - 4:30 PM
Thursday: 7:30 AM - 4:30 PM
Friday: 7:30 AM - 4:30 PM
Saturday: 7:30 AM - 4:30 PM
Vincent Goffredo Plumbing And Heating accepts the following forms of payment: Check,MasterCard,Visa
Yes, Vincent Goffredo Plumbing And Heating offers free project estimates.
Yes, Vincent Goffredo Plumbing And Heating offers eco-friendly accreditations.
No, Vincent Goffredo Plumbing And Heating does not offer a senior discount.
Yes, Vincent Goffredo Plumbing And Heating offers emergency services.
No, Vincent Goffredo Plumbing And Heating does not offer warranties.
Vincent Goffredo Plumbing And Heating offers the following services: Plumbing, hot water heaters, hot water & steam boilers.