The house where I use this plumber is a rental property for me. I need to know that the people who go in to do work are professional and respect the tenants' privacy. I had not been able to find the leak previously. This company found the problem right away which was a real relief. Ever since he has been doing the work, everything has worked fine. They are phenomenally friendly and efficient. I trust that they will do the good job and be reliable since I am not there to police the work. A+!
Description of Work: They fixed a leak that came through one of the apartments. We had not been able to find the leak, but it turned out to be a third floor dishwasher.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Robert M.
05/2013
5.0
plumbing
 + -1 more
They did a great job. Very clean and quick. The original pipe was leaking, causing damage to the plaster ceiling in the livingroom downstairs. The price was just right, the quality of work was excellent and the repairs that they made enabled me to repair the ceiling damage almost immediately after they were done. I was also very pleased to learn that this plumber provided a discount because we found them through Angie's List.
Description of Work: Provider removed old drain pipe and overflow pipe from the tub and replaced with a new drain/ overflow system.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$135
Lan L.
05/2013
5.0
plumbing
 + -1 more
We recently bought a house and found that the dishwasher had a puddle of dirty water every few days. We did not know why so we called the company. I called them in the morning. They were very responsive and said they would send someone over in the afternoon. The guys were very punctual. They explained the problem and reconnected the dishwasher to the sink. They were humorous, professional, and very efficient. The job was done in about 5 minutes. We have not had this problem since then. I would definitely hire them again in the future.
Description of Work: Reconnected dishwasher to the sink
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$135
MATT K.
05/2013
5.0
plumbing
 + -1 more
Had Matt and Frank come out to do the work. The phone call to set it up was friendly and they worked with me to find a good time. Matt and Frank were right on time and got right to work. They worked hard and efficiently, did a top notch job on everything. Were very professional and friendly, explained everything well and did a great job.
Description of Work: I just moved into a new house so I needed some basic work done. they removed some equipment, monitored equipment and replaced a water filter
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$300
AMY M.
05/2013
5.0
heating & air conditioning/hvac, plumbing
 + 0 more
Eric met my partner & I at a house that we are considering buying to give us an assessment and estimate for work to be done on the boiler and house plumbing. Our home inspection had revealed an older boiler that the inspector thought could be near the end of its life and possible corrosion on some pipes. We have worked with Eric for 10 years and 3 houses now and he has done some big jobs for us -- we trust him entirely and would want him to do any plumbing in our new house. He met us on short notice on an already busy day for him and he was on time, friendly & professional as always. He checked out the boiler , looked around at the pipes & fixtures, listened to our concerns and basically told us that things seemed pretty good -- that the boiler seemed solid and unlikely to give up the ghost in the near future (no guarantees), that some of what we thought was corrosion was just flux from soldering, and that some actual corrosion indicated some old leaks but nothing major. He didn't end up giving us an estimate because there was no immediate work to be done. He congratulated us on finding a nice house. Past experience with Eric and his guys has always been super. He's installed a couple of gas lines for new stoves (approx. $600 each time), tuned up the boiler and created 4 zones in a hot water baseboard heating system in a 3,000 square foot house (about $8000), fixed sinks and toilets, and so forth. His guys are polite, skilled and professional and we feel lucky to have found such a great plumber that we trust.
Description of Work: Assessment & estimate for plumbing & heating repairs in a house we are trying to purchase.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Rosetta L C.
05/2013
5.0
plumbing
 + -1 more
I would highly recommend this company for all your plumbing needs.....you will not be disappointed.......
Description of Work: This is the second time we used this wonderful company......we had a problem with the water heater (we had no hot water).... I called and the next day - on a Saturday, they came to our home.....they fixed the problem - normally what they did usually works....however the next day, the water was cold again and they came right away thenext day.....we had to change the water heater because it was over 7 years old......they were very honest with us.....we are so happy we found these guys on Angie's List.... They are very professional, honest and thorough.....thank you so much...
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$995
patricia B.
04/2013
5.0
plumbing, water heater repair
 + 0 more
Great to work with! Explain what's going on...Friendly, smart, efficient!
Description of Work: New hot water heater thermostat needed.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$195
Rose M.
03/2013
5.0
heating & air conditioning/hvac, plumbing
 + 0 more
The installation of the vanity required removing the old one. They did supply and install new plumbing for the new vanity. The radiator they repaired is now working perfectly. I did not call them about the radiator but they had worked on it before and asked me about it and he took a look at for me since it was not working. I really liked that they asked it and that took the time to get it working again.
Description of Work: They put installed a new vanity. They also bled one of my radiators for my heating.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$470
Barbara H.
03/2013
5.0
plumbing
 + -1 more
My experience with this company has been wonderful. When you have water leaking from places it's nice to know that someone comes the same day. For me that is priceless,
Description of Work: All calls have been emergency situations. The first call was my hot water heater leaking from the top. The person who took my call asked what size tank I had and had some ther in a few hours to put in the new tank. The second about a year later was because as leaving to go to work water was running down the wall in my basement. I turned off the water to my home, called them as soon as the opened up and before noon they were headed to my home. The last call was was about six or seven months later, the hot water faucet on my old wash tub, would not turn off. Again causing me to have to turn off the water to my home. They came the same day and fixed the faucet. I was sure I was going to need a new tub and faucet. It is so nice to know that this company is always pleasant, and in emergency has some who can come in an emergency. Not we will have someone call you to schedule an appointment.
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$300
Jenn L.
03/2013
5.0
plumbing
 + -1 more
I would highly recommend this business. From the first time I called, I was impressed by the responsiveness of Eric. He called me back immediately and was out to give me an estimate within a day. This was the experience I had with him throughout the time of his serivce. The business is run professionally and the service is outstanding. He also came out to consult on a leak in our bathroom and when he realized he didn't need to fix anything from a plumbing standpoint, he did not charge us a penny! I am happy to say we have found a new plumber to use throughout the years!
Description of Work: They fixed a leak we had in our basement and consulted on the repair of a leak in our bathroom shower.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Charlotte A.
02/2013
5.0
heating & air conditioning/hvac, plumbing
 + 0 more
The job was excellant from phone call to end of job. They were able to schedule me the next work day, since we had no hot water.
Description of Work: Replace water heater and installed new fill valve and flapper in toilet.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,015
Jean J.
02/2013
5.0
plumbing
 + -1 more
I called and was told by the very polite phone person that someone would call and then come look. That is what happened that same day - they called, came over, said we needed a new faucet set. They said if I wanted to pick out one myself I could or they would get me one - up to me. I opted for getting it myself. After I got it, I called the back and they set a time to come and install it. They came promptly and even called to say they were on their way over. The installation took about 20 minutes. They explained to me what was leaking and what they were doing. They were unfailingly polite and professional. The faucet is working just fine and I would definitely call them again.
Description of Work: My kitchen faucet was leaking. Goffredo came and installed my new faucet set.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$170
JOAN N.
02/2013
5.0
heating & air conditioning/hvac, plumbing, water heater repair
 + 1 more
I found this company to be professional and the workman to be knowledgeable, friendly, and competient. I would not think twice about using them again. Actually, I already have. Also, their prices are competetive and worth it.
Description of Work: They replaced a circulator to a heater. They are also removing and installing a new water heater at a different location.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,400
Tyrone E.
01/2013
1.0
plumbing
 + -1 more
They unscrewed the old unit and replaced it with a new unit. It only took a few minutes but they still charged me $185.00 for the work.
Description of Work: Vincent Goffredo Plumbing and Heating came out to repair the switch that turns the water on and off for my washer in basement.
Rating Category
Rating out of 5
quality
5.0
value
1.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
$185
Response from Vincent Goffredo Plumbing And Heating
Really not sure why [member name removed] is so upset with us. I called him right back and scheduled service soon after to fit his schedule. Told him up front that there would be a service charge which covers anything from 5 minutes up to an hour and an approximate cost for the parts. If I remember correctly I also told him he could break the bill down into a couple of payments if that would be easier for him. I hope his future plumber treats him as well. I guess you can't please everybody
Marthenia P.
01/2013
5.0
plumbing
 + -1 more
Around a year ahead of this job, I had called Vincent Goffredo Plumbing about a problem with water coming into my basement. He came out very quickly and evaluated the problem and determined that I needed a different type of service. Remembering, Goffredo's quick response and professionalism to my earlier problem, when I had a problem with water leaking aournd the base of the toilet in my bathroom, I didn't hesitate to call the service. They handled the job quickly and professionally. I didn't understand that there was a flat fee for them to come out. Thus I was a bit surprised the job cost $145. I'd recommend that a potential customer should ask about the service fees.
Description of Work: snuffed up/tightened screws around toilet. Supplied and installed two new delta lav cartirdge in bathroom sink.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$145
Joshua B.
12/2012
5.0
heating & air conditioning/hvac, plumbing
 + 0 more
Goffredo Plumbing is excellent. Eric, the owner, is very responsive and very friendly, as is Matt, who did the work on my job. They were timely, neat and careful. This project involved replacing virtually all the plumbing in the house: two new bathrooms and the kitchen. It went very smoothly and I was very pleased. On a follow-up visit, to repair a heating leak (the leak was a separate problem, not related to their previous work), they were very helpful in problem-solving and finding the least invasive way to gain access to the pipe and repair the leak.
Description of Work: Installed new plumbing for bathroom and kitchen; repaired heating system leak.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$8,000
Jennifer M.
12/2012
5.0
plumbing
 + -1 more
I don't have the final bill yet (thus the "n/a" for that category at the moment); will update that portion of the review when I do. The guys arrived exactly on time for both the estimate and the job. They were pleasant and professional. They did the work quickly and I'm very pleased with the results. I wasn't asking for anything too difficult, so it was nice to see them just listen to my list and get everything done in a little over an hour. Regarding communications, which is always important, the office took and relayed messages accurately; Eric called back promptly each time with answers. I'm very happy with this company.
Description of Work: They did a lot of simple tasks such as replacing the showerhead, the pop-up assembly in the sink, fixing a slow leak and a wobble in the toilet, and so forth.
Rating Category
Rating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$300
Karen K.
12/2012
4.0
plumbing
 + -1 more
Was comparing estimates on potentially moving a washer/drier into an upstairs bedroom in an older home. This company's estimate was not the lowest --it's on the high end; however, in comparison to some others, I could tell that he did know what he was doing and gave a fair assessment of the situation in an older home. Older homes can be complicated. He obviously had experience assessing them. I ended up not doing the project b/c of the risk of turning into a high priced venture --something I didn't want to happen. I would look at them again since I was impressed with their expertise.
Description of Work: Procured an estimate only for a project
Rating Category
Rating out of 5
value
4.0
professionalism
5.0
responsiveness
2.0
punctuality
4.0
Yes, I recommend this pro
Deborah B.
12/2012
5.0
plumbing
 + -1 more
I decided to contact this service based on the number of reviews and their high rating within Angie's List. I called to arrange for an estimate and received a call back within the same day from Eric Kassab to schedule a date/time. Eric Kassab arrived on time, reviewed the work that needed to be done and gave me a cost estimate. He is very friendly, professional and thorough and patiently answered all my questions. I arranged an appointment to have the work done. The technician was also professional, very efficient and conscientious. I was pleased with the quality of the work and the price. I will definitely contact this service in the future.
Description of Work: Two values and copper piping needed to be replaced behind the bathtub and under the kitchen sink.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$309
Leslianna F.
12/2012
5.0
plumbing
 + -1 more
I was very impressed with how quickly Eric responded to my inquiry and to show up and assess/service my home. I live in a different state than my house and it was so reassuring to have someone so professional and straight about their work. My good friend who lives there had nothing but good things to say about the quality of work, response and explanation of services that Eric and his company provided.
Description of Work: The first visit he fixed the connection on my heating system in the basement, however that wasn't sufficent to get heat pumping through the radiators upstairs. On the second visit he replaced the release valve and pump on my heater, drained the system and refilled radiators.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$570
Eshe C.
12/2012
4.0
plumbing
 + -1 more
I emailed the above company through Angie's List and have not receive a response to date. In addition, I requested that my property management company call to schedule for an estimate for work and they report that they left a message and their call has not been returned. After reading all of the great reviews, I am most disappointed that I cannot validate most of the experiences on this site. I hope that the company will reach out after this review. .........................UPDATE........................ After reading the company's response to my previous review on November 20, 2012, I reached out to the company by phone. Previously my property management company claimed they called and had not heard back. This was not the case in my experience. Needless to say, I am no longer in business with the property management company. Several times I called the messaging service and I received a call back each time. Everyone that I spoke with on the phone was professional and courteous. I was able to obtain an estimate the same day I called and the work is scheduled for later in the week. They were willing to coordinate with my neighbor to let them in the property. I will update after the work but I feel the need to change my initial review to be fair.
Description of Work: I emailed the above company through Angie's List and have not receive a response to date. In addition, I requested that my property management company call to schedule for an estimate for work and they report that they left a message and their call has not been returned. After reading all of the great reviews, I am most disappointed that I cannot validate most of the experiences on this site. I hope that the company will reach out after this review. .........................UPDATE........................ My rental property has a jacuzzi tub which was installed without a proper access panel by the previous owners. It has a deck mount faucet with hand shower. The shower head broke off and the hose was stuffed down the hole in the subfloor of the tub so that any time the tub was filled, the previous tenant experienced a leak. I will update once the work is performed.
Rating Category
Rating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Vincent Goffredo Plumbing And Heating
Hopefully the member will find this. I'm not sure what could have happened here but there is always a call back. Sometimes with a management company there is miscommunication between us, the home owner and the company. Please give me a call at 215-724-3425 so that we can straighten out this problem. I will look back in my books and try and find your number. Thank You Eric Kassab
Robert D.
12/2012
5.0
plumbing
 + -1 more
I was quoted about $2,000 for the whole job- and it ended being exactly that, which I was fine and happy with. They showed up the day of around 8:30am and finished around 2-2:30 I believe. I was at work most of the time, but everything was done well and they left my house clean. They were very friendly and explained everything to me, and even gave advice on some other plumbing type issues I was having. They seem very personable and I appreciate that whenever I'm letting strangers into my home. I never felt uneasy, but most importantly they did the job correctly and timely.
Description of Work: Just bought a new home in August this year, and the previous owner had done a really poor job of plumbing the basement bathroom, and washer. Basically they had rigged up plastic flex pipe and rubber fittings to the water main and once or twice the cold water feed to the washer popped off and flooded my basement. I called these guys based on their reviews from Angie's list, they came out and gave me a very fair estimate. They explained everything that needed to be done and we set a date. They ended up replacing all the water lines from the bathroom sink, toilet, washer, re-did all the piping on the wall and installed proper shut off valves, installed a new trap in my bathroom sink and new flanges and valves on my toilet and whatnot. Job was almost a full day, and they even looked into another problem I was having with my hot water heater to help me determine what I needed to have that repaired.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,850
Penny O.
11/2012
5.0
plumbing
 + -1 more
In one visit, they had it all fixed and perfect in no time at all. Even clean-up was perfect. Their skill and experience really shine. Professionally outstanding.
Description of Work: Our kitchen sink drain failed. They came, assessed the situation, and made a very important observation that the dishwasher connection was also problematic.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$195
ALICE G.
11/2012
5.0
water heater repair
 + -1 more
We had a great experience with this company from start to finish. Everyone was knowledgeable and courteous. We were replacing an older water heater that wasn't currently having any issues, but we wanted to make sure it was replaced before it failed. The owner doing the estimate was great. He agreed that even though we didn't have an issue it would be good to replace and that a new heater would be more efficient. Then when the workers came, they double checked that a new heater was what we really wanted since they saw it was working fine and they usually only replace broken ones. I appreciated that they checked with me! They didn't make a big mess and came when they said they would and finished promptly. They even replaced some extra valves for us in the basement and included that in the price of everything, and answered some questions about another plumbing item and reassured us that all was OK with that item but explained what to look out for and to contact them if it acted up. They honored our Angie's list coupon and billed us after the work. The only issue we had was with contacting them-- my husband can't use his cell at work and when he called with a question he got the secretary who then had someone call him back and he couldn't always get to his phone at the right time. Email contact would have been more convenient with us, but that's the only minor thing-- they always called us right back.
Description of Work: Replacing a water heater, adding new water main shut off valve, repairing/replacing other valves.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,000
EILEEN G.
10/2012
5.0
plumbing, water heater repair
 + 0 more
I am very satisfied the Goffredo's service, and will definitely use them again. I would recommend them to anyone.
Description of Work: I called to schedule an appointment, and received a call back from Eric Kassab later in the day. His crew arrived on time and inspected my 15 year old heater. They showed me the internal parts that had rusted out. They fixed the heater so I could still get hot water and said they would search for the old parts and return and finish the repair. I decided, to heck with the old heater and opted for them to install a new hot water heater. They returned the next day and quickly put in the new heater and tested it.
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Service Categories
Plumbing,
Water Heaters,
Heating and Air Conditioning,
Drain Cleaning,
Appliance Repair,
Natural Gas Lines,
Drain Pipe Installation,
Sewer Cleaning,
Appliance Repair - Small
FAQ
Vincent Goffredo Plumbing And Heating is currently rated 4.8 overall out of 5.
Sunday: 7:30 AM - 4:30 PM
Monday: 7:30 AM - 4:30 PM
Tuesday: 7:30 AM - 4:30 PM
Wednesday: 7:30 AM - 4:30 PM
Thursday: 7:30 AM - 4:30 PM
Friday: 7:30 AM - 4:30 PM
Saturday: 7:30 AM - 4:30 PM
Vincent Goffredo Plumbing And Heating accepts the following forms of payment: Check,MasterCard,Visa
Yes, Vincent Goffredo Plumbing And Heating offers free project estimates.
Yes, Vincent Goffredo Plumbing And Heating offers eco-friendly accreditations.
No, Vincent Goffredo Plumbing And Heating does not offer a senior discount.
Yes, Vincent Goffredo Plumbing And Heating offers emergency services.
No, Vincent Goffredo Plumbing And Heating does not offer warranties.
Vincent Goffredo Plumbing And Heating offers the following services: Plumbing, hot water heaters, hot water & steam boilers.