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UNITED MAIDS OF AMERICA

House Cleaning, Central Vacuum Cleaning, Property Management,

About us

We area residential & commercial cleaning company serving the Philadelphia Tri-State area for almost 15yrs. Licensed, bonded & insured. All employees are owner trained, detail oriented and customer friendly. We accept Cash, Visa, Mastercard and personal checks. UMA is the Greater Philadelphia and South Jersey area's favorite house cleaning company.

Business highlights

27 years of trusted experience

Services we offer

HOUSE CLEANING. CLEANING SERVICES. JANITORIAL SERVICES. BUILDING MAINTENANCE. MAIDS & BUTLERS. FLOOR STRIP AND WAX. WINDOW CLEANING. INTERIOR BUILDING CLEANING. INTERIOR CLEANING SERVICES. FLOOR MAINTENANCE. RESTAURANT CLEANING. DAY PORTER SERVICE. APARTMENT TURNOVERS. COMMON AREA CLEANING, Emergency cleaning, hoarder experts.

Amenities

Free Estimates
Yes


Accepted payment methods

Check
Discover
MasterCard
Visa

Reviews

2.36 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
17%
4
0%
3
17%
2
33%
1
33%


Rating CategoryRating out of 5
quality
2.2
value
2.8
professionalism
3.2
responsiveness
3.4
punctuality
2.8
Showing 1-6 of 6 reviews

Nancy L.
09/2013
3.0
house cleaning
  + -1 more
They charge extra money for giving a check. They do not lift items to clean. They cleaned very good in one area but not the other. I didn't notice until after they left.
Description of Work: Cleaned home.

Rating CategoryRating out of 5
quality
3.0
value
2.0
professionalism
3.0
responsiveness
4.0
punctuality
3.0


Response from UNITED MAIDS OF AMERICA
WE never performed this job for Ms. [Member Name Removed]. Please delete.

ANTONELLA C.
07/2013
1.0
house cleaning
  + -1 more
unknown
Description of Work: "Clean" kitchen floor. A picture is worth a thousand words.
Rating CategoryRating out of 5
Yes, I recommend this pro

Jennifer S.
06/2013
1.0
house cleaning
  + -1 more
They were the absolute worst, they should receive the lowest rating. They were absolutely horrible. They came in with dirty mops and were mopping my floor with them. It was just beyond horrible. I had to tell them to clean the bathroom floor and they had a mop that was filthy. I have small children and they were cleaning my floors with filthy moped that they probably used to clean like 10 houses before me. I would never use them again and I've been telling everyone I know not to use them.
Description of Work: I used the housecleaning services of United Maids of America.

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$175

Response from UNITED MAIDS OF AMERICA
WE never performed this job for Ms. [Member Name Removed]. Please delete.

JAY AND ELSA E.
07/2007
5.0
house cleaning
  + -1 more
They did a good job and the price was reasonable.
Description of Work: They cleaned our entire three bedroom home. This included mopping, dusting, sweeping, and vacuuming.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from UNITED MAIDS OF AMERICA
Thank you.

MARY K S.
04/2007
2.0
house cleaning
  + -1 more
I used them twice and both times I had to go behind them to clean the floor in my bathroom. I was able to take a dry swiffer and get a ton of cat hair still left on the floor. They also only cleaned around things on the counter in the kitchen and bathroom. And, this was after I took everything off of the counters. They came and worked for 40 minutes when they were scheduled to work for an hour. They are nice people but they don't properly clean floors.
Description of Work: Hired 3 cleaners to do one hours worth of cleaning for a home of about 1500 square feet.

Rating CategoryRating out of 5
quality
1.0
value
4.0
professionalism
4.0
responsiveness
3.0
punctuality
2.0

$90

Response from UNITED MAIDS OF AMERICA
FIRST AND FOREMOST, WE GIVE A RANGE OF TIME FOR CLEANING AND NEVER GIVE A SPECIFIC TIME DUE TO TRAFFIC ETC.. THE INITIAL CLEANING WAS TOO DIFFICULT TO DO IN THE AMOUNT OF TIME THE CLIENT WAS WILLING TO PAY. THE HOUSE WAS A TOTAL DISASTER. WE GUARANTEE OUR WORK 100% AND FIX ALL PROBLEMS WHEN APPLICABLE. THE CLIENT IS WRONG ABOUT OUR QUALITY. WE HAVE THOUSANDS OF HAPPY CLIENTS THAT HAVE SERVED AND ARE SERVING. I ALMOST THINK THAT THIS SUMMARY IS A "JOKE"..

MICHAEL O.
10/2005
2.0
house cleaning
  + -1 more
EACH TIME I CAME HOME I NEEDED TO LOOK AROUND AND DETERMINE IF THE HOUSE WAS EVEN CLEANED OR NOT. THE SLIDER WAS ALWAYS DIRTY AFTER THEY LEFT AND THE BATHROOM NEVER LOOKED THE LEAST BIT CLEAN. I HAD TO CALL THEM AND COMPLAIN SEVERAL TIMES, BUT THEY NEVER GOT IT RIGHT.
Description of Work: CLEANING OF MY 3 BED 2 BATH HOME. OVERALL 2200 SQ FEET. THIS INCLUDES, HARD WOOD FLOORS, VACUUMING, DUSTING, ETC.

Rating CategoryRating out of 5
quality
1.0
value
2.0
professionalism
3.0
responsiveness
4.0
punctuality
3.0

$80

Response from UNITED MAIDS OF AMERICA
THIS CLEANING TOOK PLACE OVER A YEAR AGO. FROM WHAT I CAN REMEMBER, THE MEMBER NEVER COMPLAINED AND LOOKED OVER THE WORK AFTER IT WAS COMPLETED. HE DID NOT WANT TO PAY THE COST OF THE CLEANING AND WAS VERY RUDE TO OUR SUPERVISOR WHO STILL REMEMBERS HIM. IT WAS A CONSTRUCTION CLEANUP JOB AND NOT AN EASY CLEAN AS WE WERE MEANT TO BELIEVE. IN ANY CASE, WE GUARANTEE OUR WORK 100% AND WOULD HAVE FIXED ANY PROBLEM ASAP. AGAIN, THIS CLEANING IS JUST BEING BROUGHT TO OUR ATTENTION OVER ONE YEAR AFTER THE JOB WAS COMPLETED. WE HAD TO CALL AND SEND MANY INVOICES OUT UNTIL WE FINALLY WERE PAID. ALL IN ALL, THIS NEGATIVE ASSESSMENT IS AN ELABORATION. WE CONSISTENTLY ARE PRAISED FOR GREAT QUALITY AND TOP NOTCH COMMUNICATION SKILLS.

    Contact information

    1019 SPRING GARDEN ST, Philadelphia, PA 19123

    unitedmaidsofamerica.com

    Service hours

    Sunday:
    8:00 AM - 6:00 PM
    Monday:
    8:00 AM - 6:00 PM
    Tuesday:
    8:00 AM - 6:00 PM
    Wednesday:
    8:00 AM - 6:00 PM
    Thursday:
    8:00 AM - 6:00 PM
    Friday:
    8:00 AM - 6:00 PM
    Saturday:
    8:00 AM - 6:00 PM

    Licensing

    Bonded

    Insured

    Eco-friendly Accreditations

    LEED Accredited Professional
    No
    Energy Star Partner
    No
    EPA Lead-Safe Certified
    No
    Use Green Products or Work Practices
    Yes
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    House Cleaning,
    Central Vacuum Cleaning,
    Property Management,
    Home and Garage Organization,
    Pressure Washing,
    Window Cleaning,
    Upholstery Cleaning,
    Hauling,
    Carpet Cleaning

    FAQ

    UNITED MAIDS OF AMERICA is currently rated 2.3 overall out of 5.

    Sunday: 8:00 AM - 6:00 PM

    Monday: 8:00 AM - 6:00 PM

    Tuesday: 8:00 AM - 6:00 PM

    Wednesday: 8:00 AM - 6:00 PM

    Thursday: 8:00 AM - 6:00 PM

    Friday: 8:00 AM - 6:00 PM

    Saturday: 8:00 AM - 6:00 PM

    UNITED MAIDS OF AMERICA accepts the following forms of payment: Check,Discover,MasterCard,Visa
    Yes, UNITED MAIDS OF AMERICA offers free project estimates.
    Yes, UNITED MAIDS OF AMERICA offers eco-friendly accreditations.
    No, UNITED MAIDS OF AMERICA does not offer a senior discount.
    No, UNITED MAIDS OF AMERICA does not offer emergency services.
    No, UNITED MAIDS OF AMERICA does not offer warranties.
    UNITED MAIDS OF AMERICA offers the following services: HOUSE CLEANING. CLEANING SERVICES. JANITORIAL SERVICES. BUILDING MAINTENANCE. MAIDS & BUTLERS. FLOOR STRIP AND WAX. WINDOW CLEANING. INTERIOR BUILDING CLEANING. INTERIOR CLEANING SERVICES. FLOOR MAINTENANCE. RESTAURANT CLEANING. DAY PORTER SERVICE. APARTMENT TURNOVERS. COMMON AREA CLEANING, Emergency cleaning, hoarder experts.

    Contact information

    1019 SPRING GARDEN ST, Philadelphia, PA 19123

    unitedmaidsofamerica.com

    Service hours

    Sunday:
    8:00 AM - 6:00 PM
    Monday:
    8:00 AM - 6:00 PM
    Tuesday:
    8:00 AM - 6:00 PM
    Wednesday:
    8:00 AM - 6:00 PM
    Thursday:
    8:00 AM - 6:00 PM
    Friday:
    8:00 AM - 6:00 PM
    Saturday:
    8:00 AM - 6:00 PM