Amazing job, our floors came out better than we could've imagined. We couldn't be happier with how everything turned out. Not only was it a great job but excellent, flexible and responsive service.
Description of Work: Refurbishong Hardwood Floors
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
David W.
12/2017
5.0
flooring contractor
+ -1 more
The floors look amazing. There are a few final coat droplets visible when the light hits the floor a certain way, but overall I am very pleased with the work. I came midway through the job and pointed out an issue with the stairs, and Tran rectified it the next day. While the floors were clean when Tran finished, the rest of the house was covered in dust and we hired a professional cleaner. I'd also suggest you ask for all trash to be removed from the premise.
Description of Work: Tran and his team refinished the oak floors (including a staircase) in my entire home minus the kitchen and bathrooms. He also replaced a few boards and patched up some holes.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$2,700
Christie S.
09/2017
3.0
flooring contractor
+ -1 more
the floors came out nice but the professionalism was LACKING!! His price after taxes was in the same range as other contractors. I wouldn't hire again.
Description of Work: refinish and minor repair of hardwood floor.
Rating Category
Rating out of 5
quality
4.0
value
3.0
professionalism
1.0
punctuality
3.0
$4,000
J F.
08/2013
4.0
flooring contractor
+ -1 more
The workers did a nice job with the floors, however, I was never quite certain when they would be finished with the job. Tran is nice and his son did most of the work. We were waiting to move into the house until we had the work completed, so the uncertainty of the length of the job was not ideal.
Description of Work: They took up the carpet and sanded the wood floor underneath. They also bundled the old carpet, but we had to arrange for disposal.
Rating Category
Rating out of 5
quality
4.0
value
5.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0
$3,600
Holly L.
06/2012
2.0
flooring contractor
+ -1 more
Tran was a subcontractor of my contractor. I purchased very expensive brazillian pecan flooring and the install is substandard. The contractor may have made a mistake in ordering transitions however the transitions are slapped together from oak pieces they got at Depot. I would rather have waited for the proper transitions to be ordered and installed. Also there are more than a few nail pops at the edge of the floor near baseboards. Tran is abrasive when proposing a solution. Between that and the language barrier, it makes finding a satisfactory solution very difficult. I love the floor materials, the pecan is gorgeous. Not happy at all with the install. Which is a bummer when you spend five figures on the materials.
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Service Categories
Flooring Sales and Installation
FAQ
TRAN'S HARDWOOD FLOOR CO is currently rated 3.8 overall out of 5.
No, TRAN'S HARDWOOD FLOOR CO does not offer free project estimates.
No, TRAN'S HARDWOOD FLOOR CO does not offer eco-friendly accreditations.
No, TRAN'S HARDWOOD FLOOR CO does not offer a senior discount.
No, TRAN'S HARDWOOD FLOOR CO does not offer emergency services.
No, TRAN'S HARDWOOD FLOOR CO does not offer warranties.