An appointment was made for early morning. The time came and went yet no technician arrived. When we called to inquire about what time we could expect someone, we were told that "they forgot" and would have to reschedule. Another appointment was made for a few days later with an afternoon window (over 3 hours). Yet again, no one showed up. In both cases, no one from Tony's Glass ever called to cancel the appointment or state that they would need to reschedule.
Description of Work: We called Tony's Glass for an estimate on a shattered glass door.
Rating Category
Rating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$1
Foster C.
10/2008
4.0
glass repair
 + -1 more
The glass looks fabulous, it was a little expensive for my taste. Also getting them to deliver it was a pain and they don't have late hours to pick it up.
Description of Work: They cut a small glass cover for a table.
Rating Category
Rating out of 5
quality
5.0
value
3.0
professionalism
4.0
responsiveness
5.0
punctuality
3.0
Yes, I recommend this pro
$90
nicole G.
07/2008
5.0
glass repair
 + -1 more
They were very accommodating and came to do the work at the time I requested. They were punctual, did a quick and thorough job, and cleaned up at the end.
Description of Work: Replaced a broken window pane in the front door and a bedroom window. Also replaced a storm window.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$125
RICHARD L.
07/2007
2.0
glass repair
 + -1 more
It didn't go at all.
Description of Work: I called to ask if Tony's Glass Works would send someone to my house to repair a broken pane of glass in a large window that would be difficult to remove. The company representative said she'd put my name on a list and that when one of the technicians planned to be in my neighborhood, she'd get in touch to schedule the job. I called a week later and was told curtly that I was "on the list." That was a month ago. I don't expect to hear from this company. If the job is too small, they should just say so up front. If they don't do small jobs, I won't hire them to do big ones.
Rating Category
Rating out of 5
professionalism
2.0
responsiveness
2.0
punctuality
2.0
KRISTEN M.
04/2007
5.0
glass repair
 + -1 more
Only took about a week. Very nice to work with and called as expected when ready. Helped me load the car and gave tips on traveling with glass and unloading. Location is a tiny street in Manayunk so just be sure to look at a map and leave time for getting there. Would definitely use them again.
Description of Work: Made glass tops for 2 new dressers. Offered to come out to my home to measure but I live a bit out of their normal radius. Despite the distance they still seemed willing, but these aren't fancy dressers so I just gave precise measurements over the phone. I don't know much about glass so I assume this is a fair price for the size of the dressers (somewhat large).
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$110
James S.
08/2006
5.0
glass repair
 + -1 more
Tony's been in the business for twenty years and can do custom-cut mirrors, table tops, storefronts and windows. Overall, a great experience.
Description of Work: Tony cut and fitted five glass cabinet doors for me while I waited.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
VICTOR O.
06/2005
5.0
glass repair
 + -1 more
RETURNED MY PHONE CALL PROMPTLY; EXPLAINED TO ME MY OPTIONS, THE ASSOCIATED COSTS, AND THEIR RECOMMENDATION FOR MY SITUATION; AND COMPLETED THE WORK QUICKLY AND EVEN A LITTLE BELOW THE ESTIMATED PRICE. VERY PROFESSIONAL, AND A PLEASURE TO WORK WITH.
Description of Work: REPLACED BROKEN GLASS ON DOOR OF CHINA CABINET.
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Service Categories
Glass and Mirrors
FAQ
TONY'S GLASS WORKS is currently rated 4.6 overall out of 5.
No, TONY'S GLASS WORKS does not offer free project estimates.
No, TONY'S GLASS WORKS does not offer eco-friendly accreditations.
No, TONY'S GLASS WORKS does not offer a senior discount.
No, TONY'S GLASS WORKS does not offer emergency services.