Thunderchild Remodeling

Reese's company put in a new bathroom for us. Within three months leaks started coming through our first floor ceiling under the shower. Thunderchild sent a contractor out who only recalked around the floor of the shower. Fast forward a year later, leaks started occurring. My wife reached out to Reese who informed her he would charge us for any work. We had an assessment by a tile installer who determined the showerpan was incorrectly installed. This was a $50K project which leaked from the start. We are left with insurance claims and heavy water damage and mold under the shower pan.

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I found this company while on a local Blog. I e-mailed Reese and he got back to me right away. We set up a time for him to come over and discuss the scope of work. Very large renovation project. He met with us and said he would get back to me. I sent him some plans and did not hear back from him for quite some time. I e-mailed him again and he said to give him a call which I did. He said he received the plans and could have some rough numbers for me in approximately a week and then more concrete numbers for me the following Friday. I have not heard back from him. I tried e-mailing and still no response. I guess he is either way too busy with other projects or just doesn't want to do this job or maybe he feels it is outside of his area of expertise and too large of a project. I really don't know. I'm sorry things have turned out this way because I really liked him and liked how he handled the first interview. I guess I'll wait a little while longer to see if maybe he has had an emergency or something.

Reese and his team do extremely professional work. They even worked through the blizzard. Most importantly, they gave good advice about what needed to be fixed, what we could get away without fixing, and how things would look when we were finished. They are not inexpensive --- definitely not budget contractors --- but their standard of work is extremely high.