T-KEVIN'S HARDWOOD FLOORS

He canceled the initial estimate at the last minute. His appearance is not very professional and he is difficult to understand at times. He did give us an offer to redo our floors, but after contacting other people for estimates, everyone but him said that the floors could not be redone for a variety of reasons. If we had gone with him and had him redo our floors, it would have been a waste of time and money. He did not tell us that our floors could not be refinished, as other refinishers explained.

ALTHOUGH KEVIN IS A BIT TOUGH TO COMMUNICATE WITH, I FOUND HIM TO BE VERY TRUE TO HIS WORD, AND VERY CONCERNED WITH DOING A GOOD JOB. I PUSHED HIM TO GET THE JOB DONE AS FAST AS POSSIBLE, SO HE CAME FOR THE POLYURETHANE TWO DAYS AFTER THE SANDING/VARNISH, BUT HE WARNED ME THAT THE VARNISH HADN'T HARDENED ENOUGH, SO HE DIDN'T WANT TO COAT OVER THEM YET. BECAUSE OF HIS HONESTY, HE HAD TO COME IN ON A SUNDAY MORNING TO FINISH THE JOB IN ORDER TO STILL WRAP UP WHEN HE PROMISED ME, WHICH I FOUND VERY IMPRESSIVE. HE'S A BIT ROUGH AROUND THE EDGES, AND CERTAINLY IS NOT THE MOST PROFESSIONAL LOOKING INDIVIDUAL I'VE EVER DEALT WITH, BUT HIS PRICES ARE GOOD AND HIS WORK IS VERY NICE. THERE WAS QUITE A BIT OF DUST LEFT BEHIND, BUT NOT WORSE THAN I'D THOUGHT THERE WOULD BE. I'VE HEARD THAT SOME REFINISHERS ARE 'DUSTLESS', HE CERTAINLY WASN'T. OVERALL THOUGH, I'D RECOMMEND HIM TO A FRIEND.

KEVIN MADE AN APPOINTMENT TO SEE JOB. SINCE I DO NOT YET HAVE POSSESSION OF THE HOME, I HAD SOME DIFFICULTY MAKING ARRANGEMENTS WITH THE CURRENT OWNER. KEVIN SHOWED UP 1 HOUR LATE, AFTER I HAD TO LEAVE THE HOME, EMBARRASSED. HE CALLED ME AT MY HOME, BUT I WAS WAITING FOR HIM AT THE SITE.

ALTHOUGH KEVIN SEEMED TO BE A BIT OF A HUSTLER, HIS CREW DID EXCELLENT WORK. I WAS PLEASED WITH THE OVERALL JOB. THEY WERE VERY HARDWORKING AND PUNCTUAL. THEY DID A GREAT JOB CLEANING UP THEIR AREAS, BUT COULD HAVE BEEN MORE CONCERNED ABOUT THE IMPACT ON THE REST OF THE HOUSE. (IE. SAWDUST WAS VACUUMED ON FLOORS, BUT NOT BLINDS, DRIPS OF POLYURETHANE ON PAINT ON STAIRS). IF USING HIM, I WOULD RECOMMEND BECOMING EDUCATED FIRST ON EXACTLY WHAT YOU WANT IN TERMS OF STAIN AND OVERALL APPEARANCE FIRST.

THE JOB WAS WELL DONE! KEVIN IS VERY PROMPT AND COMPLETED THE JOB WITHIN THE SPECIFIED TIME. I ESPECIALLY LIKED THE PRICE AND THAT HE CLEANED UP BEHIND HIMSELF.