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We made a contract with this contractor for our retaining wall and fence work in our yard. As we agreed on the original contract, this contractor should have started work on 5/17/2021, and complete the work no later than 6/5/2021. We have paid the contractor $10,000 in deposit. In the past five months, the contractor did not fulfill his contract as signed. He only came to work for two and half days, in which he had dug a wrong ditch without any alignment. Upon notice, this contractor agreed to correct it, but never fulfilled his promise and left the work incomplete. Now, our yard is in a state of mess and the ditch is creating a problem during rain. We texted the contractor many times (>100) and requested his continuation of work without getting any meaningful response. The contractor has promised to come back to resume work several times, but never showed up. Under these circumstances, we had to inform the contractor on the termination of our contract and requested refund for our deposit. From this point onward the contractor has ceased to respond to any message, call or email. We find this contractor's service unacceptable, and his conduct of business, unprofessional. With these very negative experiences in dealing with this contractor, we have no choice but to ask for legal aid.
Description of Work: Retaining wall and fence
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
Contact information
Glendale Street, Philadelphia, PA 19124
Service hours
Sunday:
Closed
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
Closed
Licensing
Insured
Licensed*
Trade License Number
PA155941
Trade License Locale
PA
Trade License Authority
Pennsylvania Office of Attorney General - Bureau of Consumer Protection
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Lawn and Yard Work,
Handyman Services,
Sunrooms and Patio Enclosures,
Kitchen and Bath Remodeling,
General Remodeling
FAQ
Superior design & Build construction is currently rated 1 overall out of 5.
Sunday: Closed
Monday: 8:00 AM - 5:00 PM
Tuesday: 8:00 AM - 5:00 PM
Wednesday: 8:00 AM - 5:00 PM
Thursday: 8:00 AM - 5:00 PM
Friday: 8:00 AM - 5:00 PM
Saturday: Closed
Superior design & Build construction accepts the following forms of payment: American Express,Check,Discover,MasterCard,PayPal,Visa
Yes, Superior design & Build construction offers free project estimates.
No, Superior design & Build construction does not offer eco-friendly accreditations.
No, Superior design & Build construction does not offer a senior discount.
No, Superior design & Build construction does not offer emergency services.
No, Superior design & Build construction does not offer warranties.
Superior design & Build construction offers the following services: *General construction*Remodeling* Windows*Doors*Concrete Work*Decks*Roofing*Flooring*