Spots & Dots Cleaning

BEWARE! I hired Spots and Dots to clean my rental property so that we could paint it for future tenants. They assured me that they would do a deep clean of the property in one day for $700. Though the price seemed high, I decided to work with them because they came recommended by my property management company. However, when I inspected the house after they informed me that the job was completed, I was appalled. I had been clear that I needed all the walls wiped down and the baseboards cleaned so we could paint the next day, yet there was clear dirt on all of the baseboards and visible dust on the walls. They also failed to clean one of our two toilets, and they left tons of visible grease on the walls on either side of the oven. As I walked through the house, I saw more and more problems: clumps of dust bunnies left in almost every corner, cobwebs left hanging from light fixtures, dust left on top of every doorframe, dirt left in almost every window sill, etc. I immediately sent a message to the company expressing my disappointment, and even though they knew I was dissatisfied, they processed the full payment on my credit card that evening. Then, they refused to issue me even a partial refund, even though they clearly had not satisfied the agreed upon scope of work in the time they had agreed to perform it in. They also sent me an email falsely accusing me of refusing a walkthrough with them (I did a thorough walkthrough the following morning with one of their employees) and refusing to take any responsibility. A horrible business!

It was wonderful, she did a fantastic job. She was professional, very friendly and very efficient.

Mostly great. It ended up costing over 30% more than the estimate. I knew we might go over, but I expected a call to check in around progress before getting a bill that high. Also, the price I was quoted for regular cleanings (+/-monthly) is higher than I would like and higher than I have paid in the past. However, the job was excellently done. I trust them in my home and to do a great job. I mailed a paper check, which I find to be outdated. Would prefer an online payment option.

We submitted a request through Angie's List and Cal responded quickly -came out within a day with a detailed estimate for our unique property. We hired him and by the end of the week the job was done & the place was spotless. The service was so good that we hired him almost immediately for another job!

David is the owner of the company and he came over to give us a quote. He was really nice and explained that he has a high standard for cleanliness. He was also honest and responsive. We hired him to do a deep clean of the house since we just did renovations. it was really dusty. David came on time with a team of 3 other people and worked all day to do a deep clean of the house. They wiped the walls and windows. Cleaned the floors and closets as well. They were really hard working. Would hire them again.

Cal was great to deal with from my first phone call. He was able to give me a very fair and reasonable estimate over the phone for a first time deep cleaning of our home as well as the cost to clean every other week. His price was much better than the other estimates I received. Cal was extremely professional and he and his cleaners did an excellent job! I highly recommend!