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Business highlights
79 years of trusted experience
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Reviews
1.02 Reviews
Showing 1-2 of 2 reviews
Mathew D.
02/2011
appliance sales
+ -1 moreAbove
Description of Work: Bought a used fridge. The freezer was malfunctioning and would turn the ice maker into a solid block of ice. They then replaced it with a fridge with the same problem after trying to argue that the ice maker wasn't under warranty. They, in fact, have changed their policy to no longer warranty the ice maker after the experience with me. Their method is to just replace junk with junk. They simply dont have the ability to repair their own products and they dont know much about it. Very poorly run outfit. Middlemen with a storefront and a truck.
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| quality | |
| value | |
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$400
michele D.
08/2009
appliance sales
+ -1 moreThey sent a professional installer (that was employed by Singer) to come to install the AC. They installed it improperly - it was crooked and the front casing of the unit could not fit on. He caulked it on instead of fixing the unit. The installer was supposed to come back and the store said they would send him back but he never did. My husband had to miss out on a day of work. My husband went to the store and they told us to call the manufacturer because it might be a manufacturer defect. The manufacturer came out and confirmed that it was a problem with the installation. We went back to Singer and they would not honor their 100% customer satisfaction so we have been stuck with this AC unit for months that we cannot use because you can't put the front cover on. They have been ignoring all of our phone calls and in person contact that my husband attempted. We had to start writing letters and then threaten a lawsuit. Finally, we got a letter from them trying to buy us off by refunding our installation money, but we had to sign something that released them from any liability from any damage. We decided against that for obvious reasons and now we have a court date to decide if Singer will be paying for the damage to our home.
Description of Work: We bought a AC unit from Singer Appliances. We went to them because they are a long standing Philadelphia store.
| Rating Category | Rating out of 5 |
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| quality | |
| value | |
| professionalism | |
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$983
Contact information
6434 Castor Ave, Philadelphia, PA 19149
www.singersappliance.comService hours
Thursday:
9:00 AM - 5:30 PMFriday:
9:00 AM - 8:00 PMSaturday:
9:30 AM - 5:00 PMLicensing
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Service Categories
Appliance Sales and Installation
FAQ
Singers Appliances Co is currently rated 1 overall out of 5.
Thursday: 9:00 AM - 5:30 PM
Friday: 9:00 AM - 8:00 PM
Saturday: 9:30 AM - 5:00 PM
Singers Appliances Co accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
No, Singers Appliances Co does not offer free project estimates.
No, Singers Appliances Co does not offer eco-friendly accreditations.
No, Singers Appliances Co does not offer a senior discount.
No, Singers Appliances Co does not offer emergency services.
No, Singers Appliances Co does not offer warranties.
Singers Appliances Co offers the following services: Appliance Sales.
Contact information
6434 Castor Ave, Philadelphia, PA 19149
www.singersappliance.comService hours
Thursday:
9:00 AM - 5:30 PMFriday:
9:00 AM - 8:00 PMSaturday:
9:30 AM - 5:00 PM