When it was time to tear down my aging, barely-safe deck, I decided to get a professional (instead of attacking my deck with an axe, like a moron, haha) Donnell from Silhouette Handyman Services responded to my request for quote quickly, politely, and using correct grammar and punctuation. That IMMEDIATELY got my attention, as I feel comfortable dealing with educated people, even for these kind jobs. Anyway we negotiated the price. At first it sounded outside my budget, however he persisted, was very flexible and understanding. At the agreed-upon date and time, Donnell communicated via text and calls, showed up punctually, and got to work. I observed him throughout the day, and the job ended up taking longer than anticipated. He COULD have cut corners (literally and figuratively) to get in and get out of this "low budget" client... but he didn't. He still did the job THOROUGHLY, removing rivets and bolts one by one, chopping up the wood pieces, cleaning the area, etc. all with great respect for the rest of my property. I could tell that Donnell has a good work ethic, and likes doing a THOROUGH job regardless of the negotiated price. He even came back the following day to REALLY finish and clean up. I was so impressed by all this... I decided to pay his original asking price (AND a little extra)! Would I hire Donnell again? Enthusiastic YES.
Description of Work: Tear Down My Aging Deck
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$360
Response from Silhouette Cleaning & Handyman Services
Thank you for your feedback. It is a pleasure to meet and obtain new clients such as yourself. We also thank you for your understanding as well. We know just like many other Americans that a budget is tight, especially when it comes to projects you know you need to have completed but just don't know what you'll get in return when you pay for the services, or if you can truly afford the quote. It makes me happy when our work ethic changes skeptical minds. We look forward to future business and once again, thank you for your kind sentiment. We appreciate you!
Kevin G.
10/2017
5.0
house cleaning
+ -1 more
On time and services delivered perfectly. Will continue to use their services.
Description of Work: House cleaning and maintenance.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Silhouette Cleaning & Handyman Services
Hello [Member Name Removed]. Thank you for sharing your experience with us and for being a loyal customer.
Liz V.
10/2017
5.0
house cleaning
+ -1 more
Excellent work. Attention to detail. Very professional.
Description of Work: Housecleaning
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$125
Response from Silhouette Cleaning & Handyman Services
Hello [Member Name Removed]. Thank you for a great review!
Amy Z.
09/2017
5.0
house cleaning
+ -1 more
It is our pleasure to write a review for Silhouette Cleaning Services. Elretha, owner of Silhouette, has been cleaning our 3-story home for over 5 years. Before we met Elretha, we had tried at least half a dozen other cleaning agencies without success. We were frustrated with people not showing up, breaking things, stealing, and leaving things dirty. We can say, without reservations, that Silhouette provides absolutely the best cleaning services. Elretha is honest, hard-working, reliable, friendly, enthusiastic and is completely thorough in her cleaning! She really goes above and beyond to make sure everything is clean and tidy. We also really like the fact that if she has extra time, Elretha takes the initiative to do extra things like polish the silver, organize piles of stuff we didn’t know what to do with, wash pet beds, etc. Elretha has also helped us with special cleaning projects—top to bottom scrub down when a family member with severe asthma came to visit, and cleaning my sister’s home before putting it on the market. Finally, Elretha goes out of her way to accommodate our schedules, responds promptly whenever we have an inquiry, and is very sweet to our pets. We love Elretha and feel she is part of our family. Again, we are completely satisfied with Silhouette Cleaning Services and are confident that you will be too.
Description of Work: Regular house cleaning, laundry, spring cleaning, home clean out
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Silhouette Cleaning & Handyman Services
Hi [Member Name Removed], Wow! we are so thrilled by your lovely review and we appreciate you taking the time to share your experience with Silhouette Cleaning & Handyman Services. I can't thank you enough!
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Service Categories
House Cleaning,
Handyman Services
FAQ
Silhouette Cleaning & Handyman Services is currently rated 5 overall out of 5.
Monday: 7:00 PM - 6:00 PM
Tuesday: 7:00 PM - 6:00 PM
Wednesday: 7:00 PM - 6:00 PM
Thursday: 7:00 PM - 6:00 PM
Friday: 7:00 PM - 6:00 PM
Saturday: 7:00 PM - 4:00 PM
Silhouette Cleaning & Handyman Services accepts the following forms of payment: Check