Scott Laughlin - BHHS Fox & Roach Realtors

After having lived in our home for 35 years, we decided to move and needed a good realtor. This is the only home we ever lived in so we had never experienced the sales process. Although well maintained with many modern upgrades, our home was 130 years of age, had no air conditioning and is situated on a busy street, all of which presented challenges in today’s market. It required an exceptionally skilled realtor. We found that individual in Scott Laughlin. He expertly guided us through the process from our first meeting to settlement. He knows the real estate business and the neighborhood; he is high energy, detail oriented and one of the most responsive, communicative professionals I’ve ever interacted with. He performed detailed market analysis to help us arrive at an appropriate price, researched the history of our house to develop a charming narrative to prospective buyers, took stunning photographs and put it all together in a professional brochure. We had full confidence in Scott’s abilities throughout the process. He is fully committed to assisting his clients in achieving their goals, with minimal stress. We highly recommend him!

When we decided to embark upon a transatlantic move, what most daunted us was the sale of our house. As it turned out, this would be the least of our concerns, owing to the outstanding competence and care of our realtor, Scott Laughlin. Because of his superior expertise in every facet of the transaction, it went flawlessly, leaving us worry-free throughout. At every stage of the process, we benefited immensely from Scott’s remarkable knowledge, ability and work-ethic. His suggestions for staging the house were brilliant; his professional-quality photographs and in-depth description of our home’s distinctive features and history show-cased it magnificently, resulting in 40 showings in 5 days and 9 offers. His consummate negotiating skills not only procured us an excellent price, but essentially secured the deal in matter of days. Leading up to settlement, Scott saw that everything was in place for it to go smoothly and, as he had done throughout the transaction, kept in regular touch with us. We could not be more grateful for the quality of service we received from him or the results he obtained for us. Friends who followed our transaction recently enlisted Scott to sell their home and had a similar, exceptional outcome. He is clearly an extraordinary realtor who has more than mastered every aspect of his profession and is deeply committed to the welfare of his clients.

After looking for a house for two years, we heard about Scott and contracted with him. We’d nearly given up on getting what we really wanted, and decided we’ll “settle” for a house we weren’t all that happy with. Scott’s reaction each time was, “But do you love the house?” The answer was always no. Instead of nudging us into something that wasn’t right for us, he was hinting, “don’t buy this house. We can continue to look. Don’t worry.” Our dream house actually turned up one day. We weren’t the only ones who nurtured the same dream: 16 buyers wanted it, and a “bidding war” ensued. How could we prevail against other enthusiastic bidders? The answer is Scott’s strategic thinking; he knew what would work and thus we got the house. We’re even more thrilled with it than we had hoped. The dozens of five star reviews on Zillow and Realtor dot com say pretty much the same thing—professionalism, ethics, sensitivity, deep knowledge of the market and, rather than repeat them—they’re all true--I’ll add these three: Scott routinely spotted defects and design difficulties in houses, and always pointed them out to me. I would likely have missed them, as each house is a lot to take in. Second, he could envision, architecturally, what it’d take to make a so-so house much better and what that might cost. Third, he was so fast at responding to our text messages & emails, that it became a joke: could he get his response time below 12 seconds? If you need a buyer’s agent for a dream house and you are exhausted and at wits’ end with the search, contract with Scott Laughlin.

Scott is an amazing realtor. He is exceptionally professional, responsive, and knowledgeable. He was able to appreciate subtle flaws in homes we toured which were mostly historic houses 80-100 years old. We must have toured over 40-50 homes with him and never felt pressured. We ended up cancelling our home search due to medical/financial reasons, but plan to reopen the search with him again when we are ready again. After interacting with numerous realtors, I can tell you he is one of the best and you would be fortunate if he takes you on his client, particularly if you are interested in buying an older home.

Scott was excellent from getting our house prepared and staged to sell, pricing and marketing our home, and organizing all the paperwork that needs to be done. Scott is an excellent photographer which is so important since buyers today shop on the internet and he knows how to showcase your home in the best possible way. Our home went under agreement three days after hitting the MLS!!! Scott continued to guide us through to settlement with timelines that needed to be met by the buyers so we always knew what to expect. Scott helped us with our home search and always was able to get us in to see homes quickly. His knowledge of all areas in Montgomery, Delaware, and Chester County (these were our search areas) was amazing. Having Scott show listings to you is like having a home inspector, architect, and designer all rolled into one with you. When you do find your home he again is very experienced in the process. Scott works tirelessly in preparing the offer to protect you and to make sure you get the house under agreement with his savvy negotiation skills. Again you do not need to worry leading up to setllement since Scott will keep you on track and continue to take care of all the details and paperwork. Family and friends will ask " How did settlement go?" and you will tell them you had nothing to worry about because you had Scott Laughlin with you.

We found Scott through a search of historic home web sites and magazines since we were only interested in purchasing an historic property. We gave him our wish list: built before 1850, two acre minimum, ninety minutes from the Philadelphia International Airport, and move-in condition. All for a certain price. Scott went above and beyond his required duties, as he drove us through 6 counties over a period of 8 months. So much time, in fact, that we were beginning to feel guilty. He did a great job representing us during all phases of the purchase: negotiations, inspections, financing, and closing. His knowledge of the profession put us at ease; we knew that he was looking out for us, always pointing out important issues with a property and finding comparable homes in the area. When we wanted to offer a certain price, he suggested coming in lower and that lower price was accepted. Scott is the epitome of a buyer's agent. It was obvious that he has been working in this field for awhile, as his support network is excellent and very professional, especially the people used during the home inspections. We were extremely satisfied with that service. Scott was a pleasure to work with and we truly enjoyed our time with him. He helped us find a wonderful old home in Chester County and we couldn't be happier.

Those who know me, understand that I am EXTREMELY difficult to please, set VERY high expectations and a bit OCD. With that said, I cannot sing enough praise about this man? Scott guided and protected my wife & I through the entire selling process of our home in Melrose Park. From listing, inspections, appraisal, to quick sale & settlement with exceptional service. You can tell it?s not about a payday with Scott. I believe he genuinely cares for his clients, loves what he does & works EXTREMELY hard to ensure the best possible outcome. Truly one of a kind? The most knowledgeable, protective, and ethical realtor I have ever come across. Look at his various listings compared to others & you?ll notice his attention to detail, the professional level photographs he obtains while staging every shot with meticulous perfection. While others provide basic low quality images that appear to be taken with cell phones & blurbs on photocopied handouts, Scott provided VERY high quality, professionaly printed brochures, printed onto high end card stock, & they look AMAZING. The only negatives are, the brochures are so nice, folks will take multiple copies when they visit your home. Scott also makes sure his listings are front & center above others with each of the major online search engines; So his listings are seen before others. Bottom line is, I HIGHLY recommend Scott to anyone wanting the best realtor, representation & service you can find. You will NOT be disappointed..

Scott was very helpful and available all the time to answer questions throughout the entire process. He helped us navigate a rather complicated process and invaluable throughout the entire process, from looking at houses, to making an offer, completing the inspection, renegotiating, and all the way through settlement. Scott is incredibly personable and is available 24/7 to help his clients!

Scott is the ultimate real estate professional. He was patient, answered my questions thoroughly, and was an excellent resource for the entire selling process. He was always available for support and advice.

As a realtor, Scott is highly responsive, knowledgable, and flexible. He took my peculiar housing needs (and doesn't everyone need something a little different?) and treat them as if they were second-nature for a home buyer. From the yard to the dog (it helps that Scott is a dog lover himself) to the requirement to be within the religious boundary known as an Eruv, so I could be near my community, to every other thing (laundry on the first floor, central air, and other preferences) Scott radiated sensitivity and calm. Through the process of finding the house to making the offer and on to closing, he was a rock and valued resource. Further, as a neighbor, he's offered advice and assistance in finding good services in the area to make my transplantation as stress-free as possible. Scott was the first person I found on "The List" and, based on this experience, I'll be coming back time and again.

He is a very excellent realtor. He is very detailed and very professional. His response was immediate. He’s very prompt and very thorough.

I?ve read through the earlier reviews of Scott Laughlin and agree with all of the positive comments made about him. We have worked with a fair number of realtors over the years and Scott is by far the best. We first worked with Scott several years ago when we purchased a 200-year old house in Chestnut Hill. During that process we were particularly impressed with Scott?s ability to spot potential problems that we would otherwise have missed. In the case of at least one house, the issues he pointed out were a major factor in our decision not to make an offer on a house that, in retrospect, was clearly the wrong house for us. And, in the case of the house we bought, it enabled us to purchase the house with a clearer picture of the issues one faces with an older house. Recently we have worked with Scott to purchase a Center City condo. He seemed just as knowledgeable in that area as well and helped us quickly narrow our choices in that market. With both purchases, he carefully followed up with the many parties involved (inspector, other agent, mortgage broker, insurance agent) to ensure that all details were in order prior to closing. As a result, in both sales, there were no problems and no surprises. We would definitely recommend Scott.

Scott was an awesome advocate for us throughout the entire process and was essential to help us deal with the highs and lows of home buying. We have been working with Scott since January, and he provided expert knowledge to answer all of our questions. He was able to match our interests with available homes on the market. We offer our highest recommendation and would not hesitate to work with Scott in the future.

It went very well. We had to sell our home in New York and purchase a new home in Philadelphia. He showed us several areas and many houses. He was very helpful and offered insight into the process. We would recommend him as an A+ provider.

scott was wonderful to work with knowledgeable and patient, .he showed us several areas to consider for home purchase in the elkins park and surrounding areas of philadelphia. we found he always went out of his way to answer questions and give us an honest answer. we would work with him again if ever needed also we would highly refer others to him as clients. we give him an a+ hands down.

He has an incredibale amount on knowledge with the older historic home and the surrounding area. He was there from the beginning of property hunting, through inspections, and ensuring the closing goes smoothly and effortless. Can not say enough good things about him. He is the man you want!!

I can't imagine a better real-estate agent than Scott Laughlin. He is whip-smart, highly ethical, deeply knowledgeable and infinitely patient. He knows the entire region and is a great listener who will help you find the home of your dreams, as he did for us.

Scott is without question the best real estate agent in the greater Philadelphia region. Professional, informed, dedicated, responsive, helpful and unbelievably hard-working...Do NOT contact him unless you REALLY want to sell your house. He will get it sold. Ours was gone in 8 days! He is known in the industry for his beautiful picture taking and marketing. His extensive knowledge and appreciation of our area's older homes is invaluable. He will be a strong advocate for you and your family and is in no way a salesmen. He has a genuine desire to see his clients happy and in the right home. He is straightforward, thorough and trustworthy. We are so happy with our recent purchase that we hope never to personally need Scott's services, however we fully intend to keep him as a friend and resource.

Scott is the expert on unique and historic homes. If you are looking for something outside the normal cookie cutter house, something with character and history, he is the realtor to hire. He navigated us through a difficult home purchase - it could have easily fallen through a few times if it were not for his experience and connections. Scott is also an experienced professional at marketing your home to sell. He took gorgeous photos of our home and marketed it expertly through both traditional and social channels. Our house sold in three days! His commitment to his clients goes beyond the sale and purchase experiences. Scott has helped us connect with contractors and make home improvement decisions through the years. He is also a pretty fun guy to hang out with! I sincerely hope I don't have to hire him again - we found our "forever" home - but if I did need a realtor, I would hire Scott.

Scott was excellent! His "niche" is historic homes, and he came through with flying colors for my husband and I. Scott is not your typical real estate agent, look around, put on market, hopefully sell house... NO!!!! Scott spent many hours with us advising on the market, the correct listing price for our home, addressed items to be repaired BEFORE we listed the house, etc. All very helpful and extremely important. He was always available when we needed him for questions, he always showed up on time, and worked very hard to show our house and get it sold. Our home is 114 years old, and Scott researched the original owner! He writes beautifully and put together a stunning brochure of our home, including spectacular photographs he took himself (obviously he's an expert photographer!). In a not so good market, our 6000 sq ft home sold quickly, to buyers we absolutely love! There were no glitches, hiccups or issues. If we faced a hump in the road, Scott was there to smooth it over and work things out. Actually, my husband and I were in NY traveling when the offer we accepted came in, and Scott was able to conduct all necessary business over the phone and/or internet! My husband and I have now moved to San Diego, but plan to buy another property in the Philadelphia area in the next couple of years. We would absolutely, without a doubt, use Scott Laughlin as our realtor.

Scott provided several good options in great neighborhoods and patiently went through each home with me, pointing out the good and the bad, as opposed to trying to sell every single place we looked at. Once I picked the home I liked best he worked very quickly to put in my offer. Additionally, once I had the home Scott had contacts for every home improvement I was looking to do from painters, to floor refinishers, to tree stump removers, etc. I was able to quickly get my home in great shape with Scotts help. Since then Scott has stayed in contact via emails and holiday cards and after five years Scott recently visited my home to help me consider the pros and cons of some remodeling I'm considering, plus offering up several great ideas I hadn't thought of as well as providing me with yet another contact?.the architect I'll need to lay out the changes I'm looking for. All in all Scott is one of the most knowledgable realtors I've ever had the pleasure of dealing with. If I ever decide to make another move my first call will be to Scott. If you are looking for expertise without a lot of realtor BS, Scott is your man.

I used to think I didn't really need a broker; I could search the internet listings as well as anyone. Then I met J. Scott Laughlin. He not only found me the perfect house, the house he found for me wasn't even for sale -- I never would have found it. Then he honestly told me that I was overpaying (how many brokers will do that!!!). But I was willing to overpay. I bought the perfect house and I lived happily ever after, thanks to J. Scott Laughlin.

Scott is a very dedicated realtor. He acted with integrity and professionalism, guiding my brother and I through the process of selling our parents' home. He brings great enthusiasm to the job, going above and beyond what we expected. He has a lively and engaging manner, and tackles the challenge of selling unique homes with passion. We were so fortunate to have him. The home sold very quickly, primarily because of Scott's work. I do not hesitate to recommend him to anyone looking to sell or buy a home.

We were locating to PA. A house was recommended to us. Scott was the agent showing the house. My husband liked Scott immediately and told me I would as well. He was correct. I truly enjoyed Scott's honesty and forthrightness. He asked the right questions to help us figure out what we needed and wanted, as opposed to what we thought we needed and wanted. His patience is amazing. The trip to look at houses was over two hours. Scott worked within our time frames. As we honed in on what we needed and where we wanted to live, Scott found an amazing number of homes for us to see, both on-line and in person. When I was able to look at homes over a weekend, Scott took two full days to show me homes. We called him so often, I had his mobile phone on speed dial! Scott has an uncanny knack of seeing what is right and not right about a home. He has a great eye for damage and for the finer points of a house. He also has an incredible memory. I'd try to remember something about a home I saw and Scott could describe it perfectly. He also has a great ability to see potential in a home. He gave us ideas we never would have thought about. We were relocating three children. When they were with us, Scott answered all of their questions and he worked with the kids as patiently as he worked with us. They had their own set of concerns and Scott was great with the kids. One of the attributes we like most about Scott is his straightforwardness. He didn't try to convince us of anything, he guided us in a journey. He wasn't a hard sell salesman. He would add "surprise" houses to show us and they helped us solidify what we liked. If Scott represented a house we wanted to see, he disclosed this information and was very professional. Scott was professional every step of the way. During negotiations, Scott asked the hard questions and was truly our advocate. We knew we could trust him. During closing he made sure we understood the proceedings and what we were signing. We now live in a house that has all of the wonderful aspects that we were looking for in a home. It is comfortable and our family truly enjoys the house and the setting. We are geographically where we wanted to live. We stay in touch with Scott and call him with questions and for recommendations in the area. We had a great home-buying experience.

Scott Laughlin of Prudential Fox and Roach Realtors, Glenside, PA received an offer from us for a residential property, delivered at night by our realtor. He then proceeded to make us jump through hoops, demanding additional confirmation of our finances (which were adequately documented), proof of mortgage commitment on our house, etc. etc BEFORE agreeing even to relay the offer to his client. This kept three other realtors and us busy for the better part of a day, with numerous emails, faxes and phone calls. AFTER he finally received everything he had requested, he immediately (within 15 minutes) and bluntly told us ?no deal? ? the seller would not go below their asking price. Of course he could have told us in the first place, since he knew our offer was lower. Simply from the standpoint of HIS client, this was a very poor business approach, even if they had authorized him to reject anything below their asking price. viz: his client not only will not receive another offer from us, he antagonized us so much that we immediately began the process of making an offer on another house. Additionally, we gave our agent a list of homes we planned to see, and we conveyed to him that we would not consider any property if Mr. Laughlin happened to be the listing agent. Further, we were motivated to publicize our experience with Mr. Laughlin, for the benefit of buyers and sellers. All three of the other agents involved (our home-selling agent, our home buying agent and our home?s buyer?s agent) thought Mr. Laughlin?s behavior, actions and words were unprofessional and bordered on unethical. We strongly advise anyone in the Philadelphia area from using this agent, or even dealing with him. He is rude, unprofessional, manipulative and petty, and while you may think his cynical, hard-ball approach would work to your advantage in the end, it will come back to haunt you.