Reiter Roofing

I am no expert on slate roofs, but I've learned a lot this year. After the work above, the west side gutter still allowed water to cascade over the side and pool in the yard below. We had had a lot of interior damage from leakage on that side. I called the original slate roof company with the higher estimate. They came out, agreed to do the work of repair and replacement of that west side gutter, and to vet the entire roof and replace the synthetic slates with real slate. They have been here for a month, and are almost done. It's actually one guy who knows and respects slate roofs. Our roof is now sound, and the slates look like they belong together, and the pole gutter on the west side has been completely supported and rebuilt. I've spent a small fortune on this roof, and I'm not happy about it. Reiter should not be doing historic preservation work -- period. When I originally spoke with them, I thought I made it clear that we love the house and the roof and want to keep it if at all possible. I didn't know what was possible -- I thought perhaps the roof was failing and our best bet was to replace it. The owner must have thought I wanted a cheap fix, and if I conveyed that it's my error. But I would suggest that anyone who wants to keep a slate roof and the aesthetic and historic value it adds to their home should not hire Reiter for the work -- slate repair and pole gutter repair are not their strong points.

I called the company after I took advantage of the deal. The booked my appointment right away, showed up on time and did a great job. They left no mess, which if you have had your gutters cleaned before can be very messy!

I sent them an e-mail and explained my problems. There was a partial collapse of her dropped ceiling and we thought that it was because of a leak on the roof. The guy came, checked the problem, and he found out that there wasn't any leak on the roof. He found out that the storm window was not down and it let the rain water to come in, which caused the ceiling to collapse. He was very nice and really helpful. Even though it was not a roofing problem, he checked the windows of every floor to find out what was causing the problem.

I was very pleased with my experience. The team was prompt, knowledgeable, & honest. They didn't try to 'sell' me on any unnecessary repairs. They were very willing to answer all of my questions. The work was preformed on time & it was a quality job. I will absolutely contact them for all future roofing concerns.

The roof had been leaking periodically for some time, and several attempts to fix had been unsuccessful. I called Reiter, and they arrived within a day or two at the time agreed upon. They recommended a layer of rubber be added along the partition between our roof, and the neighbor's roof (twin house). The also suggested that the roof be recoated, and a few broken slate tiles be replaced. I didn't shop around for price, but the cost seemed reasonable for the work completed, particularly with the inclusion of a chimney cap installation. The company honored their Angie's List coupon. So far, there has not been any leaking. I'd like to wait for a decent snow and thaw to declare the work a complete success, but thus far, it appears that Reiter has successfully fixed this problem. Overall, I would say this was a very good experience, and would recommend Reiter.

We are very pleased with the work. We have not had a leak since the repair.

excellent service and excellent price. I never at any time though that I was being taken over. I was extrememly confident using this company and highly recommend them to anyone.

I first found Reiter Roofing on Angie's list. I have been in my home for 23 years and have already had to have my roof replaced twice prior to this most current roof, also had the shingled roof replaced twice. This house has always had a leak problem in the front where my house connects to my neighbors on both sides. I am very hopeful that Reiter has been able to fix my problem. I left them an email through Angie's list and received a call the very next day, even though we were rapidly approaching the Christmas holidays. I spoke with Opal who was very professional and set up an appointment when I could be home to have my roof inspected. Evan came out on the day and at the time agreed on. It was very apparent that Evan has excellent knowledge of roofing. He came inside to get a better idea of where my leaks were occurring. He was very thorough and personable. I felt totally comfortable with him regarding his knowledge and honesty. I tend to be fairly skeptical because I have not always had the best experiences with contractors. We agreed upon the work to be done and he told me that the work would be done within the following two weeks but that I would receive a written estimate first. I had a few questions when I received my estimate so I called the office. Evan returned my call quickly and answered my questions to my satisfaction. I was called with my scheduled day for work which was New Year's Eve day. I had gone out early in the morning and when I returned around 8:15am, they were already on the roof working. I had questions and Joe who was the most senior person on the job patiently answered my questions. I didn't like the way one section in the rear looked after the metal coping was removed and he suggested a fix and took care of it for me. I also asked after the job was finished if he would drive around to the front of my house because I had questions regarding my shingled roof I wanted to ask. Obviously without going up to the shingled roof he could not give me exact suggestions or observations but did bring some things to my attention that I can't believe I had not noticed before. I am very pleased and plan to have them back in the spring and possibly replace my shingled roof. I never felt pressured into getting anything done and everyone was very patient in answering all of my questions. When they left, I called the office and paid my bill with a credit card. I spoke with Keith (?) could be Kevin (sorry, can't remember). He told me to let them know if I have any problems with the roof. I will update my review after some time has passed but as of right now, I would definitely refer them.

IT DIDN'T GO. NO RESPONSE AFTER THE MAN CAME TO LOOK AT THE JOB.

They are wonderful. They are probably the best roofer in the city. I would recommend them to anybody. We had three roofers look at our roof. We paid money to each one. Each one did something and it still leaked. Reiter came in and accessed the problem. They fixed the problem and it hasn’t leaked since then. They did a beautiful job. The pad that the air conditioning units were sitting on had eaten through the roof material. They put the air conditioning units on a 4 X 4 pressure treated material and below that they put new roofing paper. They also put pads down to stop it from ever going through again. They did a beautiful job painting the chin roof as well. Roofers are one of the few people that are licensed to get that paint. The guy offered to just patch any leaks at the back part of the house free of charge when he was up on the roof for painting. They were very professional and they took off their shoes before they came into the house.

They were very professional and came when scheduled. They gave me a guarantee for the services they performed and I have not had a problem since they did the job.

From the initial inquiry to the actual work they were very professional and responsive.

My kitchen roof sprouted a leak a few months ago that had progressively been getting worse with each major rain storm. The kitchen is an addition to my 2-story home and has a rooftop deck on top of it. So I had pulled up a few deck boards in the are of the leak and didn't see any problems with the roof. I had already received two other estimates for repairing and replacing the roof and deck before I called Reiter for an estimate. When they showed up for the estimate, they were on time and attentive as I described the issue prior to looking at the leak and roof. As soon as we walked onto the deck, the roofer stated that my roof was in great shape and it was actually the connection of the addition to my house. Therefore, he suggested that they install flashing along the deck edge and seal any holes in the wall along that area. He also recommended that I paint the door frame to seal it from retaining moisture and install a storm door to further protect the door frame and connection to the house (Reiter doesn't perform this type of work so I have had another Contractor do so). Lastly, he suggested coating the top roof since it had been over 3 years since the last coating; not to mention that they would already be at my house performing work on the lower roof. I received a call about a week later to schedule the work, which occurred a few days after that call. The workers were on time and fully explained everything they were going to do. They were friendly and cleaned up once they were done. I really appreciated Reiter telling me what the real cause of the leak was and not trying to do more work than what was necessary. It certainly saved me money in the long term. I will certainly be recommending them to anyone I know who needs roofing work done.

We resolved other water issues related to poorly installed windows by employing a competent window firm to install properly framed windows, but still had occasional signs of water on the ceiling of one bedroom after heavy rains. Reiter Roofing correctly diagnosed this as being due to water getting through an old chimney and the problem has not recurred since they addressed it.

of course there was no job done, however the roofing team would have done my roof do to its knowledge, and eagerness to help, if it wasn't for a slight price difference to a competitor. over all, i was very impressed.

This is a difficult review due to it being 'roofing work'. I am a desk jockey (office work) therefore I couldn't/wouldn't go on my roof to verify what was done. However, the services I was supposed to receive were: tightening seams, coating, clean drain box, etc. as I had a leak in my bedroom. The initial call from 'Charlie' after inspection was a positive one, as he took the time to explain my options, and gave me info on the condition of my roof. He was very patient and answered all my questions. I felt the most comfortable with this company as opposed to a few others in which i received quotes. Charlie was upfront, telling me they were booked for a few weeks and i would receive a call the day before the job. A month passed (which i was fine with as I was told upfront it may take a few weeks) and finally my day arrived. Well, the crew of three arrived about 12;30pm on a Thursday. By 1:30 pm they were done. In fact, only one guy seemed to have done anything, with the other two guys yelling to the guy on the roof as they languished around the work truck. A lot of 'good natured' cursing amongst fellow roofers which I could hear, and one of them even said "you know they are home right ; cut it out'. Ten minutes later they were gone. Then I received multiple calls in the next few days reminding me to send the check that I had already mailed. I'm skeptical about the work that was done because of the short time period that they were here. Nonetheless, I haven't had a leak thus far but not sure if I would contact them again. In hindsight, I should have contacted someone to simply clean the drain box for $75 then waited to see if I continued to experience the leak. So a lesson learned for this consumer. EDIT: After my review I received a call from Mr. Reiter (the owner of the company) who wanted more information regarding my experience. He was attentive to my concerns, and immediately went to my property to re-inspect the job to make sure it was properly done. He did so, and e-mailed several (about 10) pictures detailing what was done to allow me to 'see' their work. In addition, he cleaned my drain box (again) and even did additional work (which was NOT part of what their assignment was). He also offered me steep discounts on future maintenance services and other work. In all, I have to say I was very impressed with Mr. Reiter's response to my review and will certainly advise others to use their services with confidence as the job will get done. I will be contacting them in a few months for maintenance after the winter snow months.

Communication and site visit was fine. It's just they priced out a replacement job when I really looking for a repair.

Reiter Roofing quickly responded to my request for an estimate. I don't have much experience with roofing but the price seemed fair. The work was done quickly because a customer who lived near by cancelled and Reiter's called me to notify me that I could take that appointment time. Everyone was very professional and I would use them again.

My wife was home when he came, he got up on the roof and replaced the shingle that had blown off during hurricane Sandy. In addition he scoped out the rest of the roof and sealed all around our ridge vent, and all of our pipe vents. The key to it was that when he left we felt that the roof was in good shape. As far as the siding is concerned when the original man came to estimate the job, he got up on the roof to see the extent of the damage, and in the process he managed to snap the vinyl siding back in place!!

It was a pleasure to work with Barry and his team. They were friendly, efficient, and professional. I highly recommend Reiter Roofing.

They eventually removed the bill but how do you charge someone for work not done?

I am very satisfied with the services I received. They were preventative/maintenance, so I don't really have a known before & after. I do not have access to the roof, but Evan's assessment was in line with what the inspector made known to me, everyone I spoke with at Reiter was professional, and the work is guaranteed. They were incredibly prompt, and their service is consistent with the reviews I've read on Angie's List. I'd recommend them to others.

I had multiple leaks throughout my house that have been lingering for years and had recently gotten worse. I called and Chalie came out the next day for an estimate. Not only did Chalie fix my biggest issue which turned out to be a fairly easy fix, he helped me trouble shoot some of the other leaks which were not actually coming from the roof at all. I had roofers in the past come and tell me what I needed and it never got rid of the leaks. Chalie pointed out my deck door could be an issue as well as the mason work above my window. He was able to recommend a couple of people to help me with those who were also great. I had him come out again to do some additional maintenance on another area of my roof. For the 1st time in 10 years I dont have a single leak in my house...even after the recent Hurricane!

Reiter had an estimator out within 2 days of my initial call. Since the work was on a property I was in the process of selling, I was required to replace the roof in the sales agreement. Reiter's estimator disagreed with the severity of the problems in the inspection report and provided a reasonable repair/replace option that was agreeable to the buyer and myself, saving me about $2000. Due to poor weather, the work was not able to be done when first planned; unfortunately they can't control when it rains. When the work was done, I was unable to be on site while the job was done. When I arrived the crew was gone, there was no trace of any waste anywhere in the yard. The only way I could tell that they had been there was to actually go up and inspect the roof myself. I've never seen work done where there was absolutely no trace of the crew's presence before. Quick response, reasonable pricing and fantastic treatment of the property - I'll use them again if I need roofing on another property.

Everything was good. They did great work and I was very happy.