Customers choose us because of our quality, care, trust, rate and dependability. Prestige Movers is a winning moving company that has performed over 24,000 moves. We hope to add you to our list of loyal moving customers.
Business highlights
15 years of trusted experience
Emergency Services Offered
Services we offer
Prestige Movers Local Move Highlights: Shrink wrap and professional furniture pads Specialized equipment to speed your move Fully equipped moving truck Free basic valuation coverage ($0.60 per pound per Item) Disassembly/reassembly of basic furniture Moving 7 days per week 24 hour a day Licensed & Insured Additional services include full service packing, crating and secure on-site storage
errible experience! My wife and I have moved several times in the last 10 years including 2 international moves so I've seen movers of different quality and professionalism, the crew that was assigned to my move are the worst I have seen. See summary. Several pieces of damaged furniture. Furniture not assembled Randomly placed items even after instructed how and where. See pictures. (One desk was completely destroyed) Almost every piece of furniture is scratched or dented Damaged leather on couch Damaged china cabinet You can see a few pictures of the damaged items and how they placed items in the basement Professional moving services DO NOT WRAP WOOD IN PLASTIC WRAP! They wrap in durable materials (like cardboard) and use blankets with the plastic wrap. Also, in humid hot conditions plastic wrap can cause damage to the certain surfaces. but these guys are supposed to be professionals right? Wrong! They used plastic over wood and nothing else. I had to ask them to use blankets and found out they only brought enough for a few pieces of furniture. I moved the boxes and over half of the items myself through out the week so the only thing they had to move was furniture. With the same amount of items including boxes we moved from Louisville, KY to Cincinnati, OH both loading and unloading in 10 hours. It took this crew 10 hours and 2 trips 10 hours and 2 trips! They also overcharged us over the original quoted hourly rate provided by George H.. I've called them 4 times now to discuss but no calls returned. I will be reporting to the BBB.
Description of Work: Provider moved our household furniture to our new house 3 miles from the one we were moving from.
Rating Category
Rating out of 5
quality
1.0
value
4.0
professionalism
1.0
responsiveness
4.0
punctuality
1.0
$1,250
Robert K.
05/2016
1.0
moving companies
+ -1 more
TERRIBLE. SEE COMMENTS ABOVE
Description of Work: I called prestige on 5/2 to ask for a quote on a house hold of move of about 9000 pounds and furniture and house hold goods. I wanted to move the week of 5/9-5/16, they said they had availability on 5/11, 5/12, 5/14 and would sent Cory Whittaker out to give me an estimate at 9 am on 5/5/16. I called Cory at 8 am on 5/5 and he said they were totally sold out. and had not availability that entire week. Did they just figure this out at 8 o clock am on 5/5 ??? OF COURSE NOT. They just flaked out and never called me to tell me capacity was getting tight. TOTALLY UNPROFESSIONAL!!! STAY AWAY FROM THESE GUYS UNLESS YOU WANT TO BE LEFT HIGH AND DRY.
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FAQ
Prestige Movers is currently rated 1 overall out of 5.
Sunday: 9:00 AM - 5:00 PM
Monday: 8:00 AM - 8:00 PM
Tuesday: 8:00 AM - 8:00 PM
Wednesday: 8:00 AM - 8:00 PM
Thursday: 8:00 AM - 8:00 PM
Friday: 8:00 AM - 8:00 PM
Saturday: 9:00 AM - 5:00 PM
Prestige Movers accepts the following forms of payment: Check,MasterCard,PayPal,Visa
No, Prestige Movers does not offer eco-friendly accreditations.
No, Prestige Movers does not offer a senior discount.
Yes, Prestige Movers offers emergency services.
No, Prestige Movers does not offer warranties.
Prestige Movers offers the following services: Prestige Movers Local Move Highlights: Shrink wrap and professional furniture pads Specialized equipment to speed your move Fully equipped moving truck Free basic valuation coverage ($0.60 per pound per Item) Disassembly/reassembly of basic furniture Moving 7 days per week 24 hour a day Licensed & Insured Additional services include full service packing, crating and secure on-site storage