Established in 1978, Phillips Home Improvement, LLC, a family-owned business, has been helping the community with their home improvement needs for over 30 years. John Garrison, owner, provides customers with the highest quality products and technology standards, which allows John to best help customers customize their home improvement projects. If you are looking for a contractor that has seen and done it all then give us a call today!
FOR FRAMING WORK CALL (267) 324-2100
Amazing, they fixed the leak in the roof and put a new roof on the back garage. Very professional and clean.
Description of Work: Roof repair on the house and new roof on garage
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Phillips Home Improvement LLC
Dear Member Thank you very much for taking your time to write a review for our Company! We appreciate your time and your business! P H I
Elizabeth C.
04/2018
1.0
roofing
 + -1 more
Everything seemed fine, got the work done. paid $875 plus the cost of the skylight. About a month after the job was completed the roof leaked where it hadn't leaked before. I called Phillips and they sent someone out. That employee told me the leak was between two sheets of rubber they laid and they'd be back the next day to patch it up. Instead of coming out and patching the roof I got another invoice for $850 saying the leak was an issue the roof didn't have previously and that I could be placed "first on their list for work" I didn't feel right about that, I feel that they should have come out as I was told they would and patch the leak. Unfortunately, the next day we were getting another big Nor'easter and the ceiling in the room I was experiencing the leak totally caved in a few days later. It's a literal disaster.
Description of Work: I needed my roof checked out, repairs where needed and a skylight replaced
Rating Category
Rating out of 5
quality
1.0
value
3.0
responsiveness
4.0
$875
Response from Phillips Home Improvement LLC
Dear member Thank you for taking the time to write a review for our company ! Yes we did repair your roof a couple months ago You then called us back and said you were having a leak in a different area ! We went up on a roof and noticed you had unforeseen repairs near the drain area! We then emailed you over an estimate for repairs ! You sent us a reply back stating that you did not want us to do the work ! We are here for you if you need our services! Thank you! P H I P H I
Tracie C.
03/2018
5.0
roofing
 + -1 more
The workers arrived on time ( I believe that they arrive before the 9:00 am appointment) which was a good. The workers were nice and they did not play around they did not stop to take breaks. The workers worked until the job was done.
Description of Work: I needed a new roof.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Phillips Home Improvement LLC
Dear Member Thank you very much for writing a review for our company we appreciate your time and your business ! P H I
Bruce G.
03/2018
5.0
roofing
 + -1 more
The insurance claim adjuster said he found the estimate reasonable and followed it. A three person team took about eight days to do the job. It was clearly dangerous initially to walk on 70 year old slate but the roofers were obviously experienced at doing such work and there were no mishaps. The owner himself watched over the work. The mortgage company inspector immediately rated the work as 100% satisfactory. The presence of the roofing team was hardly noticed and never an aggravation. They fixed a couple of items free that were not in the contract.
Description of Work: House is a three story stone residence with slate over cedar roof plus a wrap around front verandah. Two trees came down on the roof and slid off tearing off gutters and soffit on one side. John Garrison the owner wrote up the repair cost estimate and did the repairs.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Phillips Home Improvement LLC
Dear Member Thank you very much for taking the time to write a review for our company! We appreciate your time and your business!! P H I
maria A.
02/2018
5.0
roofing
 + -1 more
I received a call from Marie about 830 informing me that the roofers were on their way . Ms. Marie also asked me to open side gate in order for the roofers to have access ! About 20 mins later they were at my home . Young man asked me where the leaks were . I let him know its was the back bedroom and kitchen! I am so sorry for forgetting your name ! I was exhausted and my brain was mush!!!! I was extremely glad they were able to come on Friday 2/9/2018 because its suppose to rain over the weekend. I will definitely call Phillips Home Improvement back!!!!!!!!!!!!!!! I must say that Phillips came out for the estimate as promised and I was very happy!!!!!!!!!!!! Sad to say I called several roofers and only two returned my phone call , Phillips being one of them. To Ms. Marie thank you so much!!!!!!!!!!!!!!
Description of Work: I had main roof and lower roof repaired
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
$750
Response from Phillips Home Improvement LLC
Dear Member Thank you so much for writing a review for our company we appreciate your kind words as well as your business ! Have a Great day! P H I
Alicia P.
02/2018
2.0
roofing
 + -1 more
We purchased a "maintenance package" through an Angie's List deal that was actually just a really expensive estimate. On the day, it went fine. The man they sent showed up an hour earlier than the window they gave us, but that worked out okay. He said he located the two leaks and patched them and that the patches would last 3-4 months. We received photos of the roof and an estimate for further work the next day and decided to schedule that work with them for a few weeks later. Within a few days, we had a rainy day and the main leak reappeared. We called them, and they said that the "maintenance package" was more of an "inspection" package, that their work wasn't guaranteed (in spite of the "Angie's List 30 Day guarantee"), and that their employee should not have told us the patch would last 3-4 months. Needless to say, we canceled any future work with them and will never book them in future. I've never written a negative review on here before, but if you can't stand behind your work, we're not going to hire you or recommend you.
Description of Work: We had two leaks that we needed patched, and we wanted a general inspection of our roof.
Rating Category
Rating out of 5
quality
2.0
value
1.0
professionalism
3.0
responsiveness
4.0
punctuality
4.0
$125
Response from Phillips Home Improvement LLC
Dear member Thank you for taking the time to write a review for our company! Our company came out and did what a maintenance package consist of ! Inspecting your roof ! taken pictures !sealant around pipe flanges with OSI Which all of the above was done! We do not patch your roof With a maintenance package deal ! You had a couple leaks before we came out we do not take care of those leaks through a maintenance package that's why we sent you over a quote to have the work done !! We also gave before and after pictures ! Please take the time out And read what a maintenance package is! There is no warranties on a maintenance package ! Please let us know if you still need our service ! We would be happy to help you ! Have a great day! P H I
Bernyce M.
11/2017
5.0
roofing
 + -1 more
At this point I have no complaints. They arrived on time checked out the roof, showing me pictures of what had to be done and sent an estimate the same day.
Description of Work: My house roof was in bad shape due to time wear (I've lived here for over 30 years) and poor repair work before them. Overall, a new roof was needed.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,800
Response from Phillips Home Improvement LLC
Dear member thank you for taking the time to write a review for our company we appreciate your time and your business ! P H I
mussie A.
11/2017
5.0
picture framing, roofing
 + 0 more
I plan to work with John on multiple future projects.
Description of Work: John is very knowledgeable and helpful, and also easily accessible.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$14,000
Response from Phillips Home Improvement LLC
Dear Member Thank you very much for writing a review for our company! We appreciate your time and your business!! P H I
Richard S.
11/2017
5.0
roofing
 + -1 more
Great. They were fast and efficient
Description of Work: Very good. they were professional, good communications on status and quick.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,400
Response from Phillips Home Improvement LLC
Dear member ! thank you for taking the time to write a review for our company !we appreciate your time and your business ! P H I
Sabriya S.
10/2017
5.0
decks, roofing
 + 0 more
We have not moved forward with the work as we are waiting for our HOA president to agree with us to use this contractor to replace roof.
Description of Work: Roof replacement in new deck installed.
Rating Category
Rating out of 5
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Phillips Home Improvement LLC
Dear Member Thank you very much for writing a review for our company we appreciate your time ! P H I
German B.
10/2017
5.0
roofing
 + -1 more
Went well. Was my third estimate. Price given was very fair and the gentleman was very sincere with me compared to the others.
Description of Work: Roof Maintenance Package
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$125
Response from Phillips Home Improvement LLC
Dear Member Thank you very much for writing a review for a company we appreciate your time and your business ! P H I
K G.
10/2017
5.0
roofing
 + -1 more
Professional, Timely, Fair price, even provided pictures of stages of work
Description of Work: Roofing repairs
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Phillips Home Improvement LLC
Dear Member Thank you for taking the time to review our company. We appreciate your time and your business! P H I
Terri L.
10/2017
5.0
roofing
 + -1 more
Rob performed the work described on time and at the price quoted.
Description of Work: Roof repair
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$450
Response from Phillips Home Improvement LLC
Dear Member Thank you for taking the time to write a review for our company we appreciate your time and your Business! PHI
Sal F.
09/2017
5.0
roofing, siding
 + 0 more
Work was completed professionally and promptly. Philips is easy and responsive to work with.
Description of Work: Siding repair and gable vent installation.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$450
Response from Phillips Home Improvement LLC
Dear Member Thank you for taking the time to write a review for our company! We appreciate your time and your business! P H I
John and Nelson did very professional work. The craftsmanship was high quality, they showed up on time, finished after a few days on site and cleaned everything up when the work was complete. The railing was built from scratch to look just like we wanted. They returned to make a requested modification without hesitation. In the end, it was pricey but we got what we paid for. We are planning to have them quote on additional work at the same home and at our main home.
Description of Work: Roof railing (from piece parts), new gutter, new kitchen floor, garage door frame repair.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$8,000
Response from Phillips Home Improvement LLC
Dear Member Thank you very much for your kind words thank you for taking the time to write a review for our company we appreciate your time and your business ! P H I
Jon M.
08/2017
5.0
roofing, siding
 + 0 more
John was great to work with. He was very quick to respond to the estimate request and provided helpful advice with the replacement of old wood siding. He was able to schedule the work to fit our schedule which included a delayed start. The work was completed in one day and looks great.
Description of Work: Minor roof repair, replace wood wall siding with stucco
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$4,450
Response from Phillips Home Improvement LLC
Dear Member Thank you for taking the time to write a review for our company! We appreciate your time and your business! P H I
Elizabeth J M.
07/2017
5.0
gutter repair, roofing
 + 0 more
Phillips has done a lot of roof work for us over the years. Most recently they installed a drain box in September of 2015 that had a two year warranty on it. Something happened to it in May/June of this year that bent it out of shape and caused leakage inside the house, and no one was sure what it was. It seemed like a freak accident. Instead of trying to deny us coverage through our warranty, we were very impressed that Phillips agreed to replace it. We did pay a small fee but much less than what an entirely new drain box installation would have cost. We appreciate Phillips's honesty and hard work and will definitely be using them again in the future.
Description of Work: Drain box installation and then replacement of drain box
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Phillips Home Improvement LLC
Dear Member Thank you very much for taking the time to write a review for our company! We appreciate your time and your Business! P H I
jennifer L.
07/2017
5.0
decks, roofing
 + 0 more
This is the third job they have done for me and I will continue to hire for all future jobs.
Description of Work: They added a deck for me.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Phillips Home Improvement LLC
Dear Member Thank you very much for taking the time to write a review for our company we appreciate your time and your business! P H I
Giang N.
07/2017
5.0
roofing
 + -1 more
Smoothly. I will say the price is on the higher side. But communication and work done went nicely. Will keep the review updated as the warranty goes on.
Description of Work: New rubber roof and lower the drain
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,300
Response from Phillips Home Improvement LLC
Dear Member Thank you very much for writing a review for our company we appreciate your time and your business ! P H I
Sam S.
07/2017
5.0
gutter repair
 + -1 more
It went very smoothly. We had other work done by "Phillips home improvement" before at our rental properties. I mentioned what work had to be done and they stopped by, took a look and fixed it that week. I didn't even have to go to the property. They took pictures of the work completed and sent it over to me. Would definitely work with these guys again!
Description of Work: Had the missing gutters replaced.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Phillips Home Improvement LLC
Dear Member Thank you very much for taking the time to write a review for our company we appreciate your time and your business ! P H I
jennifer L.
06/2017
5.0
roofing
 + -1 more
Great! Had work done before and would definitely hire again.
Description of Work: I had some weather and wear issues with my roof. They fixed it right up.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Phillips Home Improvement LLC
Dear Member Thank you for taking your time to write a review for our company also your Business is much appreciated ! P H I
Jennifer L.
06/2017
5.0
gutter repair, roofing
 + 0 more
Excellent !!! Very thorough and extremely clean .. best overall service .. I would highly recommend them in the future , quality service and politeness also an A+
Description of Work: New roof and new gutter
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Phillips Home Improvement LLC
Dear Member Thank you very much for taking your time to write a review for Our company. We appreciate you and your business! P H I
Ben L.
06/2017
5.0
roofing
 + -1 more
It was a pleasure doing business with John. It is a very easy process to work with him and his team. Excellent communication and high quality work. I will definitely be using him again for my home needs.
Description of Work: Needed to reroof main and kitchen roofs.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Phillips Home Improvement LLC
Dear Member Thank you very much for taking the time to write a review for company We appreciate your time and your business ! P Jh I
Robert D.
06/2017
5.0
roofing
 + -1 more
They were very good. Very nice people! Their politeness was almost as amazing as their work! If I ever move and need another roof I know who to call! Very much Recommend!
Description of Work: My front and back roof!
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Phillips Home Improvement LLC
Dear Member Thank you so very much for taking the time to write a review for our company your time and business is much appreciated ! P H I
Lorie R.
06/2017
5.0
roofing
 + -1 more
My name lorie Robb Kostek and I was very very happy with the job that was done. They did it very neatly and cleaned up and was very very nice to me . They also explained every thing that they was going to use and do. They keep me up to date on all that was going on and how it was going. I would highly recommend them to all my family and friends and will always call them to do work for me At 7317 Frontenac street. 267-5063455
Description of Work: I needed a new roof and capping around the side
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Phillips Home Improvement LLC
Dear member Thank you so much for taking the time to write a review for our company. We I appreciate your time and your business! P H I
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Roofing,
Gutters,
Decks and Porches,
General Remodeling,
Siding,
Windows,
Skylights,
Doors,
Plumbing,
Masonry,
Framing,
Drywall
FAQ
Phillips Home Improvement LLC is currently rated 4.6 overall out of 5.
Phillips Home Improvement LLC accepts the following forms of payment: Check
Yes, Phillips Home Improvement LLC offers free project estimates.
Yes, Phillips Home Improvement LLC offers eco-friendly accreditations.
No, Phillips Home Improvement LLC does not offer a senior discount.
Yes, Phillips Home Improvement LLC offers emergency services.
No, Phillips Home Improvement LLC does not offer warranties.
Phillips Home Improvement LLC offers the following services: Roofing, Brick Pointing, Windows, Doors, Additions, Siding, Gutter Repair, Kitchen & Bathroom Remodel, Plumbing, Electric