Established in 1978, Phillips Home Improvement, LLC, a family-owned business, has been helping the community with their home improvement needs for over 30 years. John Garrison, owner, provides customers with the highest quality products and technology standards, which allows John to best help customers customize their home improvement projects. If you are looking for a contractor that has seen and done it all then give us a call today!
FOR FRAMING WORK CALL (267) 324-2100
It went very well. In the process of installing my roof, they cracked my skylight. They quickly replaced it. They took pictures of my roof before and after the work was completed. I found them to be very professional. I would definitely use them again.
Description of Work: Installed a new roof.
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$3,050
Response from Phillips Home Improvement LLC
Dear Member Thank you for your feedback Our company appreciates your Time and your Business! P H I
James M.
04/2015
5.0
roofing
+ -1 more
Everything went very well. The crew friendly and professional. Happy with the results.
Description of Work: Installed rubber roof
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,800
Response from Phillips Home Improvement LLC
Dear Member Thank you for your time in writing a review Our company appreciates your time and your Business! P H I
Johnathan W.
03/2015
5.0
plumbing, roofing
+ 0 more
The roofers were cool. They arrived on time. While inspecting my roof they cleared a drain that had become clogged by a tennis ball and ice. They gave me some insight into the condition and age of my roof and were very professional.
Description of Work: Inspected the roof. Removed a tennis ball that was lodged in a gutter and broke up oce the had formed around the plugged drain.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
$150
Response from Phillips Home Improvement LLC
Dear Member Thank you for your feedback Our company appreciates your time and Bussiness!
Jeff B.
03/2015
1.0
roofing
+ -1 more
The roof maintenance package was to have them do caulking and fix some minor repairs. They came out and took some magnified pictures of small imperfections. They explained that I needed a lot of work done. I got a second opinion. They didn’t do any maintenance, they just took pictures. I asked them to get back to me with a quote regardless, but they never did.
Description of Work: I purchased a deal from this company for $149 for a roof maintenance package.
Rating Category
Rating out of 5
$149
Response from Phillips Home Improvement LLC
Dear Member Thank you for your feedback! We do apologies you did not receive the estimate that was sent to you We do wish you could have contact us right away. It's been a year and a half if there's anything we can do Please call us! P H I
Charlie D.
02/2015
1.0
roofing
+ -1 more
The reason for the new roof to be installed was to fixed a leak that I had. Once they installed the new roof the leak was in the exact same spot as before. They came back out to try and repair the roof. the most resent repair the seething was blown off. They installed a scuffer and that is still not working. I have a 15 year warranty and they are trying to get me to pay more money to fix this issue.
Description of Work: They cam out to install a new roof.
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$4,900
Response from Phillips Home Improvement LLC
Dear Member Thank you for your feedback We do apologies for any Inconvenience We did install a new roof for you. You called us back to let us no you had a leak We went back out to find that the drain box needed to be replaced. We then sent you over a price we got no response from you We then took it upon ourself to Install at no additional cost to you. With a follow up email you Confirmed you have no more Leaks Please contact us if you need anything in the future! Thank you for your Business! P H I
Kevin S.
01/2015
5.0
roofing
+ -1 more
Arrived on time, worked efficiently and cleanly. Great job done by professional staff. Thanks guys!
Description of Work: Roof Maintenance
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$149
Response from Phillips Home Improvement LLC
Dear Member Thank you very much for your kind words Our Company appreciates your time and your Business! Phillips Home Improvement
Barbara W.
01/2015
3.0
roofing
+ -1 more
Not sure what they actually did but it took 15 minutes and cost $150. Actually the whole roof needed and has been replaced, by another roofer.
Description of Work: Not much. took a few pictures, repaired around chimney.
Rating Category
Rating out of 5
quality
3.0
value
3.0
professionalism
3.0
punctuality
4.0
$150
Response from Phillips Home Improvement LLC
Dear Member Thank you for your feedback We appreciate your time! P H I
Rhonda W.
01/2015
5.0
roofing
+ -1 more
It's a long story, but they saved the day. I had a bad experience with another roofer that left me with a leak for a few years after having a new main roof installed. That company finally filed bankruptcy and went out of business. Purchased Philip's maintenance package and they said it was my shed. They came out, coated the shed and the problem was solved. A few weeks later I had a leak over the door, called and they came right out and no more leaks. Thanks for your patience team Philip's.
Description of Work: I had a leak in my shed kitchen. They stopped the leak.
Rating Category
Rating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$249
Response from Phillips Home Improvement LLC
Dear Member Thank you for your feedback We Appreciate your time and your Business Phillips Home Improvement
Jillian T.
11/2014
5.0
chimney repair, gutter repair, roofing
+ 1 more
All of the work was completed in a timely fashion, and the guys he brought were friendly and skilled. Pleased with his work and will use again. Also, they were great with communication via phone and email. Very accessible.
Description of Work: Phillips Home Improvement replaced a small section of our roof, repaired some flashing, and replaced a chimney segment.
Rating Category
Rating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$750
Response from Phillips Home Improvement LLC
Dear Member Thank you for your Feedback We appreciate your time and your Business! Phillips Home Improvement!
It is great to work with 1 contractor for various repairs/renovations. John and Rob were very professional and easy to work with. I received proposals in a very timely manner and work started and was completed within the projected time frame. I really appreciated that during the work on the living room ceiling, they noticed and pointed out the damaged joist and offered a cost effective solution. They were very patient with me and flexible to accomodate changes/additions that I requested as the work progressed. My original request was to repair the roof and living room ceiling but as work progressed, I realized how bad the rest of the interior looked. John and Rob were great. The crew did a great job of transforming the interior of a much neglected home. I am particulary pleased with the care taken to retain the texture and mouldings on the 1st floor walls and upstairs hallways. The upstairs bedrooms have a brand new look. Although a few issues have come up since the completion of the work, I am confident they will be resolved satisfactorily. I look forward to the completion of additonal projects we've discussed. I highly recommend this company.
Description of Work: Various repairs/renovations: Roofing: resealed glass on skylights, installed modified bitumen heat-welded rubber to base of skylight and chimney, all potential water penetrations on main, dining room and rear shed roofs received 3 course roof cement and membrane applications. Repaired upper level front pent roof including installation of shingles to surface of roof and ashalt hips to peak of roof (work on dining room roof was free of charge). Interior and Plumbing: removed exisiting tiles from entire living room ceiling, replaced deteriorated cast iron pipe with 4" PVC pipe extending to basement, installed pressure treated lumber to damaged joist and connected with galvanized bolts, framed entire ceiling, installed sheetrock, primed and painted ceiling and installed crown mouldings to perimeter. Removed existing ceiling tiles from front room and dining room and installed sheetrock to ceilings and front room wall, primed and painted. Repaired and painted all deteriorated walls in 3 downstairs rooms and upstairs hallways. Installed sheetrock to ceilings and walls to 3 upstairs bedrooms, installed framing to 1 room, installed new wiring and outlets to the rooms. Primed and painted.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$24,395
Response from Phillips Home Improvement LLC
Dear Member Thank you very much for taking the time to write a Review Our Company Appreciate your Time and your Business! P H I
Jay N.
10/2014
5.0
roofing
+ -1 more
Everything went well except for one small issue with a cable wire. This problem was corrected in quick time.
Description of Work: Installed new roof.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
$2,450
Response from Phillips Home Improvement LLC
Dear Member Thank you for your feedback Our company Appreciate your time And your Business! P H I
Terri L.
09/2014
5.0
house painters, roofing
+ 0 more
Repairs were done as promised by professional guys.
Description of Work: Roof repair and facade scraping and painting.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$3,000
Response from Phillips Home Improvement LLC
Dear Member Thank you for your review. We appreciate your time and your Business Phillips Home Improvement
Tiera F.
08/2014
5.0
roofing
+ -1 more
I had the opportunity to inspect my own roof and I must say that I was shocked to learn that my new roof would be installed over the existing roof. I had spoken with John and he explained to me that the labor cost to remove the old roof would have definitely made my purchase price significantly higher. After speaking with John I completely understand the process but I would have preferred the opportunity to have been presented with the option to remove the existing roof. I allowed the installation to continue. I'm very pleased with the timely manner in the completion of the job and the quality of the work that was done. The crew arrived on time and were very polite. I would definitely recommend Phillips Home Improvement to anyone looking to have a rubber roof installed.
Description of Work: Installed a new rubber roof.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,525
Response from Phillips Home Improvement LLC
Dear Member Thank you for your Feedback Our team appreciates your time and your Business Phillips Home Improvement
KATRINA D.
08/2014
1.0
roofing
+ -1 more
The appointment was at 8 am. No show by 8:45 am. I still was not contacted more than an hour past the original appointment.
Description of Work: They were scheduled to provide an estimate for work
Rating Category
Rating out of 5
professionalism
1.0
responsiveness
3.0
punctuality
1.0
Response from Phillips Home Improvement LLC
Dear Member John was at your Residents today the 28 of Aug He arrived at 8 15. Your appointment was between 8 and 9 We tried calling several times with the number you pervided No answer John also left a business card. We're sorry! If you still need our service Please contact us. P H I
Elizabeth H.
08/2014
5.0
roofing
+ -1 more
John and Marie were very flexible with my situation as this was work done on a home purchase and special arrangements had to be made each for the repair and payment. I found them easy to work with and very responsive to my emails and phone calls.
Description of Work: replaced the front part of a roof and corrected improperly installed flashing done by a different roofer.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,200
Response from Phillips Home Improvement LLC
Dear Member Thank you very much for your feedback We appreciate your time and your Business! Phillips Home Improvement!
Tina E.
08/2014
5.0
roofing
+ -1 more
It was a free estimate. They were very thorough, they were very professional, they were on time, and they sent me via email the detailed estimate. The staff was very nice to deal with on the phone. The pricing was within range for a new roof. I just don’t have the money right now to get it done.
Description of Work: Phillips Home Improvement gave me an estimate for a new roof. The person that came out took pictures when he went up on the roof and walked through the pictures with me, explaining everything in detail.
Rating Category
Rating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Phillips Home Improvement LLC
Dear Member Thank you for your feedback. Our company appreciates your time! Phillips Home Improvement
Neil H.
07/2014
5.0
gutter repair, roofing
+ 0 more
Phillip's was great to work with. Interactions with the office over the phone were quick, friendly, and informative. The guys who came out to do the job were professional, appeared to do a thorough job, answered all my questions, and they were fine with me coming up and seeing how things were going. After the job was done and the guys had left, I saw one small issue that I wanted addressed. I e-mailed them a picture and they showed up the next morning to take care of it. It was great. You really get the impression that they care about their reputation and will stick to their word and warranty. This is the only job they have done for me, but based on this experience I would heartily recommend them.
Description of Work: Put new flat roof on our row home and installed copper eaves box to replace drop through gutter.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,100
Response from Phillips Home Improvement LLC
Dear Member Thank you for your kind Words Our company Appreciates Your time and your Business! Phillips Home Improvement
Tyres J.
07/2014
4.0
roofing
+ -1 more
When they called to set up the appointment, I informed them that I had a three story house and they said there was going to be an additional cost. I am no longer using the deal.
Description of Work: I purchased a Big Deal for $149 roof maintenance parckage.
Rating Category
Rating out of 5
value
4.0
professionalism
4.0
responsiveness
5.0
Yes, I recommend this pro
$149
Response from Phillips Home Improvement LLC
Dear Member Thank you for taking the time to write a review for our Company We appreciate your time! P H I
Michael B.
07/2014
3.0
roofing
+ -1 more
I don't think it was worth 150.
Description of Work: The roof maintenance package amounted to having some caulk put on a few areas. I don't know what I expected.
Rating Category
Rating out of 5
quality
3.0
value
3.0
professionalism
4.0
responsiveness
3.0
punctuality
4.0
$150
leo F.
06/2014
5.0
roofing, siding
+ 0 more
So far so good. Delivered to date as promised. They actually call you back, and then come do the work.
Description of Work: Roofing repairs to seal cracks and cover and seal flashing and gaps in siding to prevent interior leakage.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$950
Response from Phillips Home Improvement LLC
Dear Member Our company appreciates your review! Thank you very much for your business!! Phillips Home Improvement
sharon N.
06/2014
4.0
roofing
+ -1 more
So now I have set an appointment to have them come out an place a new rubber roof on my row home. I was credited the amount of the 1st purchase towards the roof. Only issue is there hard to reach someone by phone. It is easier to email the merchant.
Description of Work: Check my roof and showed picture where a new roof is needed, so the original purchase was not used.
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
$149
Response from Phillips Home Improvement LLC
Dear Member Thank you for your feedback Our company appreciates your time! Phillips Home Improvement
Jeannette J.
06/2014
4.0
roofing, siding
+ 0 more
I got him from Angie?s List. I got a 10% discount. He did okay. The overall job for the roof was excellent. But the siding is not that excellent.
Description of Work: I used the services of Phillips Home Improvement LLC. He did my roof. They installed a new roof in the main room. They also put a box to the drain. They fixed the chimney. He repaired the siding of my house. He patched some cracks on my plant steps.
Rating Category
Rating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,880
Response from Phillips Home Improvement LLC
Dear Member Thank you for taking the time to write a review Our company appreciates your time and your business! Phillips Home Improvement!
Lisa P.
06/2014
5.0
roofing
+ -1 more
Our roof replacement was complicated by the fact that we had concerns about how the original roof was installed as well as how our house was constructed. We knew going into the project that we might have a few surprises once the old roof was removed. John and his crew were easy to have at our home. They allowed many extra people onto the roof to inspect the things he and is crew found as they removed each section of the old roof. There were several times during the three day job that John pulled me aside to explain that there would be additional charges for the repair work that he needed to do before applying the new roof. I felt that John did everything he could to give me options and information to help me make an informed choice about how to move forward. In the end, the final invoice was quite a bit more expensive than the original estimate. This was not John's fault and I had no problem paying the price knowing that things were done correctly to address the issues found during the course of the work. I am happy to recommend Phillips Home Improvement to anyone who wants a job well done by a great crew.
Description of Work: Removed old roof and replaced with new roof.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$11,650
Response from Phillips Home Improvement LLC
Dear Member Thank you so much for taking the time to write a review For our company We appreciate your kind words as well as your time and business Phillips Home Improvement
Denise P.
06/2014
2.0
roofing
+ -1 more
I contacted them and set up a date for service. The date of the work, they no showed. We scheduled another appointment. They did show up, however they didn't take any notes down and they never followed through with an estimate or anything. I was also told I would receive some references in the area where they had done roofing. I also never received that.
Description of Work: I had called them to get an estimate on roofing.
Rating Category
Rating out of 5
professionalism
1.0
responsiveness
1.0
Response from Phillips Home Improvement LLC
Dear Member Thank you for your feedback! On the first appointment that was set up We had to reschedule due to the weather We came out to take care of the scope of work that needed to be done Immediately called the same day to get your email address you answered the phone and said you were on the other line with someone! Our Estimator Did know what had to be done! Plumbing- Slate- Windows- Masonry work. Let us know if you still need our Service!! Phillips Home Improvement!
Danielle B.
06/2014
5.0
remodeling, roofing
+ 0 more
Very well - completed work in a timely manner. Leak appears to be fixed.
Description of Work: Roof drain repairs
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$475
Response from Phillips Home Improvement LLC
Dear Member Thank you for your review We appreciate your time and your business
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Roofing,
Gutters,
Decks and Porches,
General Remodeling,
Siding,
Windows,
Skylights,
Doors,
Plumbing,
Masonry,
Framing,
Drywall
FAQ
Phillips Home Improvement LLC is currently rated 4.6 overall out of 5.
Phillips Home Improvement LLC accepts the following forms of payment: Check
Yes, Phillips Home Improvement LLC offers free project estimates.
Yes, Phillips Home Improvement LLC offers eco-friendly accreditations.
No, Phillips Home Improvement LLC does not offer a senior discount.
Yes, Phillips Home Improvement LLC offers emergency services.
No, Phillips Home Improvement LLC does not offer warranties.
Phillips Home Improvement LLC offers the following services: Roofing, Brick Pointing, Windows, Doors, Additions, Siding, Gutter Repair, Kitchen & Bathroom Remodel, Plumbing, Electric