Phillips Home Improvement LLC

Roofing, Gutters, Decks and Porches,

About us

Established in 1978, Phillips Home Improvement, LLC, a family-owned business, has been helping the community with their home improvement needs for over 30 years. John Garrison, owner, provides customers with the highest quality products and technology standards, which allows John to best help customers customize their home improvement projects. If you are looking for a contractor that has seen and done it all then give us a call today! FOR FRAMING WORK CALL (267) 324-2100

Business highlights

46 years of trusted experience
Emergency Services Offered

Services we offer

Roofing, Brick Pointing, Windows, Doors, Additions, Siding, Gutter Repair, Kitchen & Bathroom Remodel, Plumbing, Electric

Services we don't offer

Ask for details

Amenities

Free Estimates
Yes
Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

Check

Photos of past projects

Reviews

4.6289 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
75%
4
9%
3
4%
2
4%
1
8%


Rating CategoryRating out of 5
quality
4.7
value
4.5
professionalism
4.6
responsiveness
4.7
punctuality
4.7

Filter reviews by category

Showing 276-289 of 289 reviews

Justin M.
06/2014
4.0
roofing
  + -1 more
unknown

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$105

Response from Phillips Home Improvement LLC
Thank you for your review! Phillips Home Improvement

Laurie M.
06/2014
5.0
drywall, plumbing, roofing
  + 1 more
unknown
Description of Work: Very responsive and professional. Replaced my roof with a new rubber roof. He also completed plumbing services very quickly and was on time and adaptable to my tenants' schedule. He also completed repairs to the dry wall caused by water damage. I would definitely use Phillips again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,200

Response from Phillips Home Improvement LLC
Dear Member Thank you for your time in writing a review for our company We appreciate your time and your business! Phillips Home Improvement!

Misty B.
06/2014
3.0
remodeling, roofing
  + 0 more
unknown
Description of Work: Took pictures of my roof, cleared the gutters, and consulted.

Rating CategoryRating out of 5
quality
3.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

$450

Response from Phillips Home Improvement LLC
Dear Member, Thank you for taking the time to review our company. Just to confirm a few details.. we inspected your roof on August, 2013. We forwarded a detailed proposal on what needed to be complete. A few pieces of slate was damaged/cracked, so we needed to replace the few pieces of slate. After we completed the job, we were not longer reachable. we tried to contact you for over 2 months for payments and you dodged us. The total invoice for the job was 325.00 (not 450.00). You actually called us back in February of 2014 for pictures of the work we completed (for your own insurance needs). We were very disappointed in your actions due to non payment. After a brief discussion, you finally decided to pay (after 7 months) and we forwarded you the pictures after the payment was processed. We are not sure who you contracted to clean gutters for the 450.00, but I can assure you it was not with us.

Yadira S.
05/2014
5.0
remodeling, roofing
  + 0 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
2.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$1,175

Adrienne J.
05/2014
5.0
remodeling, gutter repair, roofing, skylights
  + 2 more
unknown
Description of Work: Repair to roof, and provided new reflective coating on the roof. Installed new shingles, repaired drains and gutters and installed new skylight window Professionalism was great, we had to reschedule several time due to weather, but they alawys call to let us know. provided before and after picture of all work completed. I would highly recomend them. and I thought the pricing was extremely fair.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,750

Response from Phillips Home Improvement LLC
Dear Member Thank you for taking the time to write a review for our company We appreciate your time and your business! Phillips Home Improvement!

William R.
05/2014
5.0
roofing
  + -1 more
unknown
Description of Work: Replaced metal around perimeter of roof and sealed a few areas where water was penetrating through.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$525

Response from Phillips Home Improvement LLC
Dear Member Thank you for your feedback We appricate your time and your business Phillips Home Improvement

Amalis R.
04/2014
5.0
picture framing, roofing
  + 0 more
unknown
Description of Work: We needed a roof to be evaluated / replaced for an addition that was added to our home before we bought it years ago. Phillips did a fabulous job. Very prompt and attentive. Take pride in work that they do.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Phillips Home Improvement LLC
Dear Member Thank you so much for your review! Our company appricate's your time and your business! Phillips Home Improvement

Joseph U.
04/2014
5.0
picture framing, roofing
  + 0 more
unknown
Description of Work: Did a 2-layer rip-off of my "A" roof,and same to an attatched flat roof(1 layer). Installed lifetime architectural shigles on the "A",and a torch-down on the flat. Our house is 160 yrs old,so there were some extra problems that John(the boss) fixed at no extra charge! I now have them coming back to do a flat foof on another section of the house,and they gave me a very fair price on that. I'll give them a A-plus!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$7,400

Response from Phillips Home Improvement LLC
Dear Member Thank you for your feedback Our company appricate's your time and your business Phillips Home Improvement

Joan F.
04/2014
5.0
picture framing, roofing
  + 0 more
unknown
Description of Work: new roof. everything went well

Rating CategoryRating out of 5
value
4.0
professionalism
5.0
responsiveness
5.0

Yes, I recommend this pro
$1,700

Response from Phillips Home Improvement LLC
Dear Member Thank you for your time and your business Phillips Home Improvement

Langston C.
05/2013
2.0
roofing
  + -1 more
unknown
Description of Work: I bought a $99 Phillips Home Improvement spring roof maintenance deal. Among other things as promised, verbatim, in their own wording of the deal: This offer includes: Resealing around any unsealed pipe collars, exhaust fans, vents and chimney flashing on up to four penetrations. Check for interior leaks that may not be noticeable from the exterior of your home. Photos of other areas in need of repair. Areas of concern, if any, will be brought to the home owners attention. Summary report will be provided to each homeowner, and if needed a professional plan of action will be provided. Their representative came out to my property and did absolutely nothing in the way of maintenance or work as outlined in the deal. When I talked to them on the phone afterwards, I was told that any work done on this deal was for a property of two stories or less and my property is three stories. The deal stated no such thing. So, essentially, all I received from their $99 deal was nothing but an estimate for some future work, to the tune of about $1500. The only reason that I'm not giving an F grade is that my complaint about this situation was resolved in an expeditious manner with Angie's List customer service and I was promised that I would be receiving my full refund back from this deal.
Rating CategoryRating out of 5

Response from Phillips Home Improvement LLC
Dear Member, We called you many times to schedule an appointment. It is mentioned in the deal that you must be present for the inspection and that your roof must be walkable. When John arrived, there was no one at home. Unfortunately, your roof was in an un-walkable state due to the seriousness of the issues. Your second roof in the back was in need of completely new roof. The previous contractor had never installed flashing in the first place! While looking over these issues, John called you to discuss; you didn’t answer your phone. Our professional integrity will not allow us to put a Band-Aid on a bullet wound. We also tried calling you to work out the issues multiple times after the day of the inspection. None of our calls were returned – we cannot help or solve any customer service issues if you won’t speak with us. For future customers, please let us know if you are not satisfied with our work; we are more than happy to help resolve any issues, and we’d much rather do that in-house than cause you to seek help elsewhere, even if it’s from Angie’s List. Sincerely, Phillip’s Home Improvement

Taren W.
05/2013
5.0
chimney repair, roofing
  + 0 more
Overall it went well.
Description of Work: We were having a leak from the roof. Phillips came out within the day that we initially called them, actually within hours, gave an estimate and started work the very next day. They were on time, fast and did all that they said they would do. I would use them again in the future, as well as recommend them.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,800

Response from Phillips Home Improvement LLC
dear member thank you for your time and your business PHILLIPS HOME IMPROVEMENT

antoinette W.
04/2013
5.0
roofing
  + -1 more
n on
Description of Work: Put new roof over old shingles. Work was completed in one day. I was very satisfied.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,400

Response from Phillips Home Improvement LLC
Dear member, thank you for your time and your business PHILLIPS HOME IMPROVEMENT

Rick S.
03/2013
5.0
roofing
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro

Paul M.
07/2012
5.0
roofing
  + -1 more
It went well overall.
Description of Work: Because this company already had an A rating, but few reviews, I thought that I should give them a try along with others of like ratings! They were prompt and efficient; and obviously beat out the other competition upon giving an estimate, and then doing the job!I had a small leak on one section of my roof. Phillips LLC was there the next morning working to repair and seal all of my roof.I definitely would use them again when and if needed. In fact, I thinking about doing further work with them!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,000

Contact information

2528 Orthodox St Ste B, Philadelphia, PA 19137

www.PhillipsHomeImprov.com

Licensing

Bonded

Insured

Licensed*

Trade License Number
PA049210
Trade License Locale
Pennsylvania
Trade License Authority
Pennsylvania: Home Improvement Contractors
Trade License Expiration
11/09/2023

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
Yes
Use Green Products or Work Practices
No
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Roofing,
Gutters,
Decks and Porches,
General Remodeling,
Siding,
Windows,
Skylights,
Doors,
Plumbing,
Masonry,
Framing,
Drywall

FAQ

Phillips Home Improvement LLC is currently rated 4.6 overall out of 5.
Phillips Home Improvement LLC accepts the following forms of payment: Check
Yes, Phillips Home Improvement LLC offers free project estimates.
Yes, Phillips Home Improvement LLC offers eco-friendly accreditations.
No, Phillips Home Improvement LLC does not offer a senior discount.
Yes, Phillips Home Improvement LLC offers emergency services.
No, Phillips Home Improvement LLC does not offer warranties.
Phillips Home Improvement LLC offers the following services: Roofing, Brick Pointing, Windows, Doors, Additions, Siding, Gutter Repair, Kitchen & Bathroom Remodel, Plumbing, Electric
Ask for details

Contact information

2528 Orthodox St Ste B, Philadelphia, PA 19137

www.PhillipsHomeImprov.com