PHILADELPHIA KITCHEN & TILE

This project started in March 2013 and August 2013 project is not finished. The plan was to have project finished for my son's wedding on June 22, 2013, never happened was a very chaotic situation.

It was absolutely brutal, most horrible experience. The wood floor that they installed, they nailed through the boards, they didn't hide the heads of the nails. They varnished over the dusty dirty wood flooring and the exsposed nail heads. The dry wall is not sanded and finished, the walls aren't even painted. I had them install an island in the middle of the kitchen, they never got a permit for the work. They did not install a electric plug in the island which is mandatory electric code. Of the one plug that was available near the island, he just put a cover over the electric plug instead of removing it to create a new one. I had them install a sink under a window and the sink was too small from what I asked for and it was installed off-center. The island was supposed to be made of granite, instead of being a solid piece of granite for the island, they used two seperate pieces, the grain doesn't even match! the threshold is cracked which is not legal. The transition pieces between the floor were glued in with white caulking which was my own personal caulking. They used my own miter saw in my basement, they didn't have their own tools nor the correct ones for all the work. The cupboard's were made by J n' K company and they were beautiful. The mouldings were cracked after he installed them. There are still shims stuck in the cupboards, they had scrathed one of the cupboards, now the door is about to fall off after they fixed the scratch. He went to install a 'complimentary' backsplash in the horizontal direction, they installed them vertically. My dishwasher has the tubes and cables running out over my lazy susan. I went to use the garbage disposer in my sink and when I turned it on, it fell out the bottom of my sink! They ran extension coards out my bathroom window into my yard to cut the wood with. They never showed up early, they would arrive at 10am and leave at 4pm. When the owner came by to do his final walkthrough inspection his wife called me to let me know that I must have $2800 in cash for him to walk in my door.

I contacted Forte Home Remodeling on September 18, 2013 to request an estimate for a kitchen remodel and bathroom update. I spoke with a woman who was very pleasant and took my information and told me her husband would contact me. He never did. Two weeks after my initial call I received a message from Forte Home Remodeling stating that they received my message and were calling me back. I chose not to contact them again.

One of the most frustrating experiences of my life. The job was supposed to be done in two weeks and it took two and a half months. They didn't always show up and when they did they often worked 4 or 5 hours. There was a lot of work but they kept reassuring it would be done before I left on vacations. It wasn't. I was without me washer and dryer for two and a half weeks and it was finally hooked up at 7:30 pm the night before I left. They used my tools and vacuum cleaner in the basement without asking. The vacuum had to be reconditioned and I found tools all over my yard. I could go on. I sent a three page list of issues to the vendor with photos. Some were addressed, some were not. The owner never contacted me to discuss the problems.

GREAT!!! I had lots of help from the owners wife with picking my backsplash, flooring, and countertops, which was good because there was so much to choose from. After the floor was picked I changed my mind about the countertop I picked, so I changed countertops and the owner worked it all out for me, with no problem. I even thought about changing my paint color after it was painted, and I had no problems with the changes I wanted, the owner is very understanding and fair. The job was started on Nov. 30th and will be finished by Dec. 21st, which is record breaking time in my book, with all that had to be done, including things I asked to be done on a whim. His staff friends & family are wonderful, and kind. They made the job easy for me, with helpful hints. I would definitely use them again, and consider them my personal contractors.

A DREAM COME TRUE TO SHARE WITH EVERYONE THAT HAS A DREAM TO HAVE WHAT THEY WANT AND BE ABLE TO AFFORD IT WITHOUT ANY RESERVATIONS ON AFFORDABILITY , PROFESSIONALISM , DOABILITY. IT'S LIKE IF YOU DON'T ASK YOU WOULD NEVER KNOW WHAT YOUR ABLE TO HAVE. TAKE A CHANCE OR EVEN GET A FREE ESTIMATE.

It is a store that sells tiles, they have all kinds of beautiful tiles that we really liked. They also installed it. They were good but they could have been better. They took a long time, almost 3 days’ time, to complete the task and it really started to irritate me because I have only one bathroom in the house and other 2 don’t have toilets. I was satisfied with their price. I am not sure I may recommend them to others. They don’t stick to their time; he would be here in 4 hours if he said he would be here in 2 hours. I am not sure if I would use them again.

Because of the 1st work done that is why I hired him to do the kitchen floor and bathroom cabinets and other jobs in other parts of my home. He knew I was disabled and lived on a fixed income. What Joe Forte did was wrong in so many ways. Please help me. Now he only answers the phone saying his telephone number.

He asked me if he could use floor models to save money, but he would need that all upfront. I was paying him on a steady basis to pick up supplies so he could have everything ready when he started the job. He kept putting off the job, saying he had another small job to finish. Eventually he stopped taking my phone calls, around December. He finally came by to apologize for putting me off. He started putting off my job again at the start of the year. I gave him a month, I called him and got no answer. I had my son call him, he said he was not trying to cheat me but would get to the job eventually. He will not call me back or answer my calls. We are in June now and nothing has still been done.