Philadelphia Gas & Electric Heating & Air Cond

The company did not show up or call. My appointment was for 8/5 between 1:30-3:30 PM. After 3:30 I started calling when no one showed up. I called few times before getting in touch with a person who had the company (Mike Toran,called me at about 4:30. He said was not aware that his Technician did not show up and learned that the technician had family emergency and he would have someone called me the next day to reschedule. I told him I did not want to reschedule. I had lost a half day from work waiting for him, and I don't get paid for that time. He said he would arrange to get me a refund. I was very disappointed that not only they did no one show up,but they did not even call. I had to search to find them, and the first contact I reached did not even know of me, and I wasted my time waiting for them. I would not use the company under no circumstance.

My experience was good. They were fine to work with. They knew what they were doing in the appointment. They appeared to be efficient.

I had a leaky Freon AC system. I have known about this for several years, and had other HVAC techs come over and have a very hard time finding my leak. Instead recommending fill up after fill up. Mike came over and found the leak very quickly with his electronic leak detection equipment, and he recommended that I replace my leaky Evap Coil. I choose to replace the whole system with a new Puron refrigerant using Bryant system since the Freon refrigerant is getting very expensive, damages the environment, and is soon to be in very limited production. Mike was very knowledgeable and had a great willingness to talk to me and answer my questions. His installers were on time, fast, and competent. And his quote was very reasonable in comparisons to other ones that I got. I also used his $200 off Angies list coupon.

I purchased the Big-Deal for a furnace tune-up. Technician arrived on-time and provided the tune-up service. No issues.

I have to apologize for writing a review but I'm tired of seeing Angie's List reminding me to write a review every time I log in. I did not use this service. If you don't like that I've written this review, please change your notifications to stop forcing people to write reviews for things they did not use. So not to be unfair to the vendor, I've given them an A since they do not deserve a negative review for this mistake.

This group is very responsive. I highly recommend them to service your needs.

He was responsive to telephone messages, arrived on time, was polite and very efficient about solving and repairing the problem.

they were prompt, took time to explain what was being done and alas, later in the evening, when the heater would not go on ,the owner came out and repaired the switch.

Tenant called to report she was turning on heat but the pilot light would not light; called Phila Gas & Elec around 2 pm on 1/28/14 got a call back by 3 pm and explained the problem, repairman came out by 4 pm on 1/28/14, replaced the ignition component while showing and explain what the problem was. Repairman was prompt, professional and knowledgeable.

It went well and fine. It was quite a while ago, I am sure it was most of many years about a year ago. It was $99. They were very responsive, came quickly, not immediately, it was not an emergency, but they did an appointment and came promptly, came when they said they would, and do not take too long.

They were very professional and gave me a detailed proposal of what they would do .I decided to go with another company but this had no bearing on their professionalism

I was contacted almost immediately after I made my deal purchase to arrange an appointment. Mindy was very courteous and scheduled me right away. Mike was punctual, honest, very knowledgeable, thorough and helped me in my specific situation tremendously - he honestly went above and beyond what I expected (and I have very high expectations). I would absolutely recommend him and his company to anyone!

The inspection went very well. The problems associated with my type of furnace and how it was originally installed were explained in language I could understand. After he explain what he needed to do to get my heat started again, Mike took only about 30 minutes and also gave me the name of another company listed on Angies List to do another repair I needed. I was very satisfied with the service.

They serviced the heater under the maintenance contract I have with them. It went very well. They have been performing this heater maintenance for many years.

They called me proactively and explained they don’t work with oil. They were very nice and took care of the refund for me.

I have no problem with them. It's a great service! The owner himself comes out on occasion if something happens to be wrong and the technicians are very knowledgeable. I would recommend them to others.

They have been fine. They are knowledgeable and know what they are doing. They come when they are scheduled and call when they are on their way. They work efficiently and are very pleasant people.

Excellent service since they installed massive boiler as an emergency in the middle of winter The installation was challenging but carried oof by Mike with great care and experitse I recommend PG & E without reservation

It went excellent. I would recommend him to anyone.

AC unit stopped pushing out cool air on a very humid day. Called for service at 10:00 pm and received a call back within the hour. Serviceman arrived the next morning as promised.

They did a great job. He was very punctual and reasonably priced. The work met my expectations. Everything was perfect. I had the problem for quite a long time, I had brought different people with whom I wasn't happy. He solved the problem.

I just recently purchased my home so i wanted my a/c system to be checked over for preventative maintenance. Mike came out and looked at my a/c unit-- he said that it didnt need any freon and checked the filter that I had put in. He was about a half an hour and went over things with me. Mike gave me tips on what type of filters to get. He said my system was in good shape, so it was nice for him to be honest with me. Mike never tried to sell me anything that I didn't need. Mike also gave me a recommendation on who to call to have my air ducts cleaned out before the winter time. I will be calling Mike back out to check the heating system for me as well.

.He arrived a couple of hours late with no comment. He also delivered his estimate a few days later than promised. It was the highest of the three that I received, though not unreasonable. While visiting he was professional and clearly knowledgeable but not as thorough as the company I chose.

He came the same day as promised and looked at the Central Air unit outside. He told me that the air out put was not coming strait out of the unit as it was supposed to . He showed me what he meant by air flow and said that the coils need to be cleaned. He did so and the amount of dirt coming out of the coils was amazing. He then told me that I should do this at least once a year and as far as I know it was never done. He checked the tempature inside and found that it needed freeon and that was the costly part. I have a unit that was installed in 1989 so to replace the freon was costly. He checked the tempature balance and explained every step to me. At no time did he try to talk me into purchasing a new unit. He just let me know that this unit has a few good years left. He answered all of my questions and gave me a lot of information about energy effiicency and such. Mike was good at what he does and I would use him in the future. I also used a coupon off of Angies list saving me a little money.

My furnace was not working and they came and fixed it. They also provieded recommendations to make my furnace runn more efficiently. I felt the service was so good that I now use them on an annual basis through a service contract for my furnace and AC unit. They provide great, reliable, professional service.