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Penn Appliance Service inc.

Appliance Repair, Appliance Repair - Small

About us

Penn Appliance Service is your local appliance repair and service company. We located in Philadelphia and our service area is 15 miles around Philly. Our Focus is Always on Quality and Satisfaction.

Business highlights

13 years of trusted experience

Services we offer

We service all major brands of kitchen and laundry appliances. Washers, Dryers, Dishwashers, Ranges, Ovens, Refrigerators, Microwaves

Services we don't offer

N/A

Amenities

Warranties
Yes
Senior Discount

10%



Accepted payment methods

American Express
Check
Discover
MasterCard
PayPal
Visa

Reviews

3.65 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
40%
4
0%
3
20%
2
0%
1
40%


Rating CategoryRating out of 5
quality
3.6
value
3.0
professionalism
3.6
responsiveness
3.2
punctuality
3.6
Showing 1-5 of 5 reviews

Robert R.
09/2016
1.0
appliance repair
  + -1 more
Never came back to finish!!!!
Description of Work: Came out said he would order part for my Frigidaire Dishwasher and said it would take 3-5 days for the part to come in. They were PAID!!!!! They NEVER CAME BACK!!!! They do not answer their phones and I logged a complaint with Frigidaire and they cannot get a hold of them. I filed a criminal complaint for theft of services.

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$100

Walter F.
08/2016
1.0
appliance repair
  + -1 more
UNRELIABLE, UNDEPENDABLE, LATE FOR APPOINTMENTS are ways to describe Penn Appliance Service, Inc. I telephoned the owner of this company to repair my clothes dryer. The owner, who was two hours late for the appointment, informed me that the dryer needed a thermometer which he had to order. I was told that the part would arrive and be installed on the dryer the following week. The owner never returned to install the part. I telephoned another technician who informed me that the dryer contained burned out wires that caused the dryer to be a potential fire hazard. The owner repaired a problem within the dryer a few weeks earlier and collected $130 for the repair but never informed me of the potential fire hazard within the dryer.
Description of Work: The owner examined the problem and determined that a thermometer was needed.

Rating CategoryRating out of 5
quality
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0


JOAN F.
08/2016
5.0
appliance repair
  + -1 more
Great! The company's owner, Ilya, immediately figured out the problem - a bad valve on a pipe feeding the refrigerator that was located in the cellar. I had never noticed this pipe before. A plumber was needed to replace the valve on the pipe in my 100-year-old house, but the fridge works perfectly now. This was the missing link in the problem - it took brains and understanding of the appliance and my plumbing to get to the root of the problem. I have found this to be the most important factor in appliance repair services! GE has sent out some less than ideal repair services under my contract, but this company is one I would trust to fix other appliances - which they do - all of them ranges, dishwashers etc. I will definitely call them on my own in the future.
Description of Work: My GE Refrigerator had stopped producing ice and filtered water. I had a service contract on it and GE sent Penn Appliance Service to my home in Chestnut Hill PA to address the problem.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Richard S.
02/2015
5.0
appliance repair
  + -1 more
unknown
Description of Work: Under Frigidaire warranty, they replaced the washing machine door latch. They also cleaned the internals of the machine, which was above the call of duty. Courteous, professional, fast, and they actually called and showed up on the day before they had promised.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro

Joseph S.
02/2015
3.0
appliance repair
  + -1 more
unknown
Description of Work: Although Penn Appliance got the job done and my refrigerator is currently working, the overall experience with the service was not too pleasant. I do not know if it was Penn Appliance specifically or the warranty company that is at fault for my unpleasant experience.

Rating CategoryRating out of 5
quality
3.0
professionalism
3.0
responsiveness
3.0
punctuality
3.0


    Contact information

    unknown, Philadelphia, PA 19135

    PennAppliance,com

    Service hours

    Sunday:
    Closed
    Monday:
    8:00 AM - 6:00 PM
    Tuesday:
    8:00 AM - 6:00 PM
    Wednesday:
    8:00 AM - 6:00 PM
    Thursday:
    8:00 AM - 6:00 PM
    Friday:
    8:00 AM - 6:00 PM
    Saturday:
    Closed

    Licensing

    Insured

    Eco-friendly Accreditations

    LEED Accredited Professional
    No
    Energy Star Partner
    No
    EPA Lead-Safe Certified
    No
    Use Green Products or Work Practices
    Yes
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Appliance Repair,
    Appliance Repair - Small

    FAQ

    Penn Appliance Service inc. is currently rated 3.6 overall out of 5.

    Sunday: Closed

    Monday: 8:00 AM - 6:00 PM

    Tuesday: 8:00 AM - 6:00 PM

    Wednesday: 8:00 AM - 6:00 PM

    Thursday: 8:00 AM - 6:00 PM

    Friday: 8:00 AM - 6:00 PM

    Saturday: Closed

    Penn Appliance Service inc. accepts the following forms of payment: American Express,Check,Discover,MasterCard,PayPal,Visa
    No, Penn Appliance Service inc. does not offer free project estimates.
    Yes, Penn Appliance Service inc. offers eco-friendly accreditations.
    No, Penn Appliance Service inc. does not offer a senior discount.
    No, Penn Appliance Service inc. does not offer emergency services.
    Yes, Penn Appliance Service inc. offers warranties.
    Penn Appliance Service inc. offers the following services: We service all major brands of kitchen and laundry appliances. Washers, Dryers, Dishwashers, Ranges, Ovens, Refrigerators, Microwaves
    N/A

    Contact information

    unknown, Philadelphia, PA 19135

    PennAppliance,com

    Service hours

    Sunday:
    Closed
    Monday:
    8:00 AM - 6:00 PM
    Tuesday:
    8:00 AM - 6:00 PM
    Wednesday:
    8:00 AM - 6:00 PM
    Thursday:
    8:00 AM - 6:00 PM
    Friday:
    8:00 AM - 6:00 PM
    Saturday:
    Closed