The difference between Lomax and any other flooring store you've ever shopped is simply summed up with three objectives: offering unprecedented value, massive selection and superlative customer service. We buy direct from mills and manufacturers for all flooring categories to eliminate middleman mark-ups, delivering high-quality flooring at the lowest prices in Pennsylvania! We have thousands of inventory items in stock at all times, you can take it home with you or leave it to one of our installation experts. Visit our showroom today and choose from our massive selection of carpets, hardwoods, laminate, ceramic tile, natural stone, vinyl flooring, oriental rugs, area rugs and remnants. Discover the Carpet & Tile Mart Advantage: Choose Quality Flooring for Less!
Good unto the deliverance Horrible !!!!! Would never do business with them again . Frank the manager is ZERO help . They can’t do nothing. Just want ur money which I paid and thought I was going to get good service. Unfortunately the service was less than ___________ I should have went somewhere else. After my quote , the price went up. I paid it because they charge u for the sq ft if the rug not the sq foot of what ur actually using. (This is called waste) which chargers me over $500 of rug that can’t be used . NEVER AGAIN!
Description of Work: Rugs upstairs
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
Gregory C.
08/2018
3.0
ceramic tile
+ -1 more
Original quote for tile and labor was much lower than final quote (final was double the original). So I canceled the order.
Description of Work: Install a kitchen backsplash.
Rating Category
Rating out of 5
value
1.0
$1,300
Jack M.
02/2016
5.0
carpet installation, flooring contractor
+ 0 more
unknown
Description of Work: They did an overall good job.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$850
ELAINE M.
01/2016
4.0
carpet installation, flooring contractor
+ 0 more
unknown
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
3.0
Yes, I recommend this pro
Vincent S.
11/2015
4.0
carpet installation, flooring contractor
+ 0 more
unknown
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
3.0
responsiveness
2.0
punctuality
4.0
Response from Lomax Carpet and Tile Mart
We sincerely appreciate your feedback! As we are always working to provide an exceptional customer experience, and to improve wherever possible, we would be very interested to learn more about your experience purchasing flooring from our Grant Avenue, Philadelphia SuperStore location. If not too much trouble, please email me so we can schedule a quick call to talk about your experience at a time that's convenient for you. My email address is wkoval@carpetmart.com Thank You! - Walt / Lomax Carpet & Tile Mart Customer Service Team
Debbie K.
09/2015
5.0
carpet installation
+ -1 more
unknown
Description of Work: They came very early, worked hard and did an amazing job.
Rating Category
Rating out of 5
Yes, I recommend this pro
Paul S.
06/2015
5.0
carpet installation
+ -1 more
We dealt with three providers in this process. 1. The selection of the vinyl. The salesperson was very knowledgeable, understood our criteria, and helped us choose exactly the right vinyl, in price, durability, and appearance. 2. The measurement of the floor area. The man sent for this part of the job was prompt, efficient, skilled, and courteous. 3. The installation of the new flooring. The company provided an expert independent contractor. He was technically expert, easy to work with, and efficient. It took a day and a half. He replaced the wooden sub-floor, installed the vinyl and coving, removed the debris of the old flooring, and cleaned up. All-in-all the entire process went smoothly and we are happy with the outcome. The workers we interacted with were a pleasure to work with.
Description of Work: Remove old vinyl kitchen floor & install new vinyl floor.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,800
robert P.
02/2014
5.0
carpet installation, flooring contractor
+ 0 more
Outstanding as usual from the price to the workmanship. Have always used them for my flooring needs. Had carpets installed 15 years ago with a lot of speciality work done. Great price, Great job.
Description of Work: Laminate kitchen floor.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$970
Shirley T.
12/2013
5.0
carpet installation, flooring contractor
+ 0 more
They service went very well. They were professional, timely, informative and cleanly.
Description of Work: They added new carpet to stairs and upstairs hallway. They also used left over scraps and made runners for me.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,200
Stan W.
08/2012
4.0
carpet installation, flooring contractor
+ 0 more
An insufficient quantity of porcelain tiles was ordered which was not identified until installation was going to begin. There was also confusion as to the count for different sized pieces required for the selected pattern. Since the pattern was selected from a sample floor area in the store with different tile, it was not discovered that the pattern could not be replicated with the selected tile. This delayed the work for both bathrooms for almost a month, but the installer was able to create a similar enough pattern to satisfy me. Installation of the marble tile went without a hitch. Take note that the installers can make or break the outcome of the final appearance regardless of the selected tile. I was lucky to get a very creative person that cared about the outcome and my satisfaction.
Description of Work: I had two bathrooms re-floored, one with marble and the other with porcelain tiles. The existing tile in one bathroom was removed and re-tiled over in the other. The concrete subfloor in the bathroom from which tile had been removed had to be reworked to fill a large hole that formed from house settling. The marble tile was installed around a sink vanity cabinet without its removal. The sink vanity cabinet was removed and replaced to install the porcelain tile. The porcelain tile included a pattern with multiple sizes of matching pieces.
Rating Category
Rating out of 5
quality
3.0
value
5.0
professionalism
4.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
$1,800
Stan W.
02/2012
5.0
flooring contractor
+ -1 more
The showroom is well-stocked and salespeople are very helpful. Personnel performing the measurement and prep activities were prompt and respectful for their appointments. Installation was tedious but quality work. All personnel were easy to deal with.
Description of Work: Had new vinyl flooring in the basement installed, requiring selection at the showroom, measurements, preparation, and finally installation.
Their labor was lower and they did an excellent job. I spent approximately $3000 for their services. I was really impressed by the knowledge of the person who came out to do the estimation. I found their prices in reference to another company to be quite a bit lower. The gentleman who came out was really knowledgeable and gave me a lot of help in what needed to be done. So, that’s really what made me decide. I received a recommendation from my dentist to use Lomax Carpet and Tile Mart. They did beautiful work. They were polite and professional. They didn’t rush. When they needed more time, they asked me if they could have more time and we worked it out. They were diligent. They told me things that you wouldn’t know about. Their price was so much low and they had a little coupon online. They had a 20% discount on labor. They gave us a lot of options. It was a $25 coupon, but the 20% on the labor was a lot. Their quality has been excellent so far. I had some carpet that had to be kicked back. I thought that I am never going to get them here again, but they came out and did the carpet work, which was good too. It was all within the time frame. Sometimes it’s hard to get people back out for small jobs. They called me and kept me informed. It was a good experience as much as an experience of doing your floors can be. So, I was pleased. They were here and they stayed all day. They took only a 20-minute break. In fact, I will have them back to do future work.
Description of Work: Lomax Carpet and Tile Mart tiled my dining room area and tiled around my HVAC system. They also repaired the flooring that had to be done by removing the old flooring. They came out for three days in the first week of October and two days in the second week of October. They did some carpet work for me as well.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$3,000
DUANE W.
01/2010
5.0
flooring contractor
+ -1 more
They were very good. We found a remnant that was almost precisely what we wanted so we didn’t spend much money on it.
Description of Work: I bought sheet vinyl flooring from Lomax Rug Company.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
PATRICIA B.
01/2006
3.0
carpet installation
+ -1 more
Mixed-price seemed good but on further research, there are other companies offering the same prices. It is a warehouse so there is plenty of selection. You need to go to the warehouse to pick out the carpet. I was promised a am installation. At 10:30 AM on the supposed day of installation, I called and found out that the installers were just loading their trucks and would be at my house by 11:30 AM to 12 noon. I had to reschedule due to previous appointment in late afternoon. I was given a bit of a hard time about rescheduling. Charged me for the felt padding on the rise of the stair but as is the industry standard, it was not installed there.
Description of Work: Installed Berberi carpet with felt padding on a hallway staircase.
Rating Category
Rating out of 5
quality
3.0
value
3.0
professionalism
3.0
responsiveness
3.0
punctuality
4.0
$337.41
JOE M.
12/2004
4.0
carpet installation
+ -1 more
THEY DEFINITELY HAD THE LOWEST PRICES FOR CARPET PRICE AND INSTALLATION. I ALSO USED THEM LIKE 20 YEARS AGO FOR ANOTHER HOUSE I HAD.
Description of Work: I PURCHASED RUGS FOR MY FAMILY ROOM AND THEY INSTALLED THEM TOO.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,200
PATRICK Y.
11/2004
5.0
carpet installation
+ -1 more
EXCELLENT WORK. DEPENDABLE. GOOD PRICE.
Description of Work: CARPETED LIVING ROOM DINING ROOM AND HALL.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,250
PEGGY O.
11/2004
5.0
carpet installation
+ -1 more
THEY WERE THE MOST COMPETITIVE OUT OF THREE OTHER STORES I WENT TO, THEIR CARPET WAS BETTER QUALITY WITH LOWER PRICES. THEY CAME WITHIN THE TIME THEY SAID THEY WOULD. THEY HAVE INSTALLED TWO OTHER ROOMS SINCE, WITH ONLY ONE PROBLEM WITH A DIFFERENT INSTALLER WHO WAS SENT BACK TO FIX THE PROBLEM AND HAS SINCE BEEN LET GO.
Description of Work: DELIVERED AND INSTALLED WALL TO WALL CARPETING IN A BEDROOM, APPROXIMATLY 15 X 12.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
punctuality
5.0
Yes, I recommend this pro
$527.76
05/2004
5.0
carpet installation
+ -1 more
SALESPEOPLE WERE HELPFUL, BUT NOT OVERBEARING. INSTALLERS WERE PROFESSIONAL AND POLITE.
Description of Work: INSTALLATION OF NEW CARPET IN BEDROOM.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Carpet Sales and Installation,
Flooring Sales and Installation,
Ceramic Tile,
Hardware & Home Improvement Stores,
Wallpaper
FAQ
Lomax Carpet and Tile Mart is currently rated 4.4 overall out of 5.
Sunday: 11:00 AM - 5:00 PM
Monday: 9:00 AM - 9:00 PM
Tuesday: 9:00 AM - 6:00 PM
Wednesday: 9:00 AM - 9:00 PM
Thursday: 9:00 AM - 9:00 PM
Friday: 9:00 AM - 9:00 PM
Saturday: 9:00 AM - 6:00 PM
Lomax Carpet and Tile Mart accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
No, Lomax Carpet and Tile Mart does not offer free project estimates.
No, Lomax Carpet and Tile Mart does not offer eco-friendly accreditations.
No, Lomax Carpet and Tile Mart does not offer a senior discount.
No, Lomax Carpet and Tile Mart does not offer emergency services.
No, Lomax Carpet and Tile Mart does not offer warranties.
Lomax Carpet and Tile Mart offers the following services: CERAMIC TILE, LAMINATE, VINYL, HARDWOOD, WALLPAPER, AREA RUGS, CARPET SALES & INSTALLATION.