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JOHN NEILL PLUMBING & HEATING

Plumbing, Water Heaters, Drain Cleaning,

About us

Local family owned, over 40 Years Experience.

Business highlights

22 years of trusted experience
Emergency Services Offered

Services we offer

A/C & Hot Air Furnaces(Service & Installation), Hydronic & Steam Heating(Installation & Repairs), Washer & Dryer Installs, Drain Cleaning, Kitchens-Bathrooms-Powder Rooms (Installation, and Repairs), Heat Pumps, Floods, Water Heaters, Mechanical Service For Commercial Businesses, and all other types of Plumbing, Heating, and A/C needs

Amenities

Warranties
Yes
Emergency Services
Yes


Accepted payment methods

Check

Reviews

5.016 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
100%
4
0%
3
0%
2
0%
1
0%


Rating CategoryRating out of 5
quality
5.0
value
4.9
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Showing 1-16 of 16 reviews

chris M.
06/2019
5.0
plumbing
  + -1 more
Fixed issues promptly, effectively and efficiently. Very pleased, and very reasonable.
Description of Work: Clogged AC Condensate line cleared, leaking PEX pipe replaced

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Wil L.
11/2017
5.0
water heater repair
  + -1 more
John was very honest and informative. He suggested that I should replace the water heater because the warranty had expired, rather than spend money on a repair of the gas valve box, which may not fix the problem with the water heater. I recommend John for his honesty and knowledge!
Description of Work: I called John because my water heater pilot light was not working.

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0

Yes, I recommend this pro

Joan K.
01/2017
5.0
water heater repair
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Greg R.
06/2016
5.0
plumbing
  + -1 more
I bought "new" shower valves at Lowes and hired a different plumber (not John Neill) to try to install them. The plumber called me because I was out of town at the time and said the valves were damaged out of the box. The valves were returns that Lowes had re-sold to me. He sent me photos but I wanted the shower fixed so I told him to go ahead and try to make them work. I called Lowes in the mean time. They were no help, wanted plumber to spend another hour returning the part. Not worth it. the valves began leaking the next day and damaged the living room ceiling. I found John Neill and called. He returned the call quickly and I explained the situation. He advised NEVER to by fixtures at any big box store because you run the risk that it is a returned item. He provided a new product from his supplier and installed it the next day. There was a problem with the diverter valve the next day and I called him. He retuned early the next morning and fixed it. I was impressed with his responsiveness. He charged a bit more than the original plumber but in the long run with damage to the ceiling, money wasted on Lowes, frustration and so on it was actually cheaper.
Description of Work: Replaced the valves in a shower of an investment property that I own because the old valves were leaking and were beyond repair

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$517

thomas W.
06/2015
5.0
plumbing
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Ranita A.
04/2015
5.0
plumbing
  + -1 more
They came gave an estimate within moments of our phone conversation. We set-up service for the following week which they completed quickly with constant communication (I was not home while the service was being performed). The replacement is great and there is no more leaking.
Description of Work: Replacement of a cast iron pipe with a PVC pipe

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$680

Thomas M.
03/2015
5.0
plumbing
  + -1 more
First they were very responsive. I found the chap to be very reliable. He does good work at reasonable price.
Description of Work: They fixed the toilet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$129

Corey D.
02/2014
5.0
plumbing
  + -1 more
It went great and I have no comlaints. They are great with scheduling and have great responsiveness.
Description of Work: He took care of a hole in a pipe in my ceiling. I've used their services for about five years.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$740

Mary Jo G.
04/2013
5.0
plumbing
  + -1 more
Great from my first conversation to the completed job!
Description of Work: John Neill is the best!! He got back to me promptly, I sent him a picture on my IPhone of the problem so he brought the materials needed, met me a the said time, is knowledgeable and corrected the problem like an engineer! I'd highly recommend him - a professional from the old school with integrity and skill. Doesn't talk a lot, just digs in and does the job without bragging or telling you how wonderful he is. He was wonderful and refreshing.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$160

ashley P.
02/2013
5.0
plumbing
  + -1 more
They were responsive and the work was done quickly.
Description of Work: My hot water heat pipes were making awful notice and the manual air releases were not working well. They were at my house the day after I called, made the repair and my pipes have been silent ever since.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

BARRY S.
01/2013
5.0
heating & air conditioning/hvac, plumbing
  + 0 more
Mr. Neill and his associate were experienced, professional and very friendly. He always responded to my calls himself and promptly. They arrived on time.We felt that we were definitely in good hands and trusted his professional opinion. His helper/associate made us feel equally confident. The repairs cost less than we expected and he took the time to do another small job we had that wasn't planned. We've had no further problems with either of the repairs.
Description of Work: We were not getting heat past the first floor of our house. We called Mr. Neill and he responded immediately. We made an appointment for a couple days later. He and his helper were punctual. They were professional, but very personable. He felt like someone we'd known for a long time. He is in our neighborhood and knows the area and its older buildings well. We have an old, huge heater that is also our water heater. He and his helper were very efficient and took a very reasonable amount of time for the repairs. He bled the pipes, moved valves that were in the back of the basement that are now near the heater where they should have been from the start. I don't remembered all that was involved, but Mr. Neill did constantly keep us aware of what he was doing. Nothing he did seemed excessive and I felt he was very honest. We had originally called him several months before for an estimate. From what we were saying and what he could see before really getting into the repairs, he gave us an estimate of $900.00. The weather was warm at the time and we didn't call to make the appointment for him to actually do the repairs until several months later. After determining exactly what needed to be done, it ended costing us only $625.00. We were thrilled. We've been warm and cozy ever since. As he was leaving, I mentioned that we'd be calling him again to fix our faucet in the kitchen. He asked to see it and asked if we wanted him to handle it right then. I was thrilled. He had some of what he needed in his truck, but needed to make a run to pick up some parts. In no time all, it was completed. Someone else paid for this repair, so I don't know the exact amount that was charged, but the person felt it was quite reasonable. We will ABSOLUTELY hire John Neill again and would recommend him to anyone.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$625

Keri T.
02/2012
5.0
plumbing
  + -1 more
We have been using him for about ten years. He is punctual. He has a machine so he will get back to you quickly. His work is outstanding. Anything he has fixed, has been problem free since. I think it would be nice if he had more workers.
Description of Work: He is our regular plumber.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$550

ANGELA V.
11/2011
5.0
heating & air conditioning/hvac, plumbing, water heater repair, drain cleaning
  + 2 more
John responded to an emergency call for my hot water heater. He came in and replaced it within 3 hours, despite the fact that it was late in the day. He's always professional and I've been using him for years. This last project I called him for was an emergency, and he truly saved the day. :)
Description of Work: Replaced a hot water heater.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,100

Gloria E.
09/2011
5.0
plumbing, drain cleaning
  + 0 more
He is very good. He is a plumber in my neighborhood. He is a very nice man and I like him very much. I adore him. He is a great guy. There is an older gentleman and his son Neill works with him and they have a helper, so I think there are three of them. They are good people. They come out quickly. They pretty much can give me all the details honestly and they do a good job and are neat. They are reasonable. I would rate him highly and would use him again in the future.
Description of Work: I used Neill John Plumbing & Heating as I had a clogged bathroom drain.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$80

CAROLE O.
08/2008
5.0
water heater repair
  + -1 more
My hot water heater was ready to go at any time. I called John Neill, who I found on Angie's List. He came to my home, told me what would have to be done, gave me a price and set up a date and time for installation. He came at the exact appointed time, installed my new hot water heater without any ado or mess and removed my old one(which was a job in itself--what a tank). I was most pleased with the efficiency with which the job was performed. A real pro, no bull.
Description of Work: I was in dire need of a water heater replacement. Old hot water heater replaced, new parts, flute, etc. Cleaned up and removed old hot water heater.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$585

ANGELA V.
07/2007
5.0
plumbing
  + -1 more
This is the best plumbing company around. I actually hate to give his name out because I want him all to myself. This company is so responsive. They come right away, are very neat, professional and truly honest.
Description of Work: Neill John Plumbing & Heating installed a gas 50 gallon hot water heater in our 1200 square foot home. They also replaced a cracked soil pipe.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$700

    Contact information

    256 E Girard, Philadelphia, PA 19125

    www.johnneillplumbingandheating.com

    Service hours

    Monday:
    7:30 AM - 5:00 PM
    Tuesday:
    7:30 AM - 5:00 PM
    Wednesday:
    7:30 AM - 5:00 PM
    Thursday:
    7:30 AM - 5:00 PM
    Friday:
    7:30 AM - 5:00 PM

    Licensing

    Bonded

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Plumbing,
    Water Heaters,
    Drain Cleaning,
    Heating and Air Conditioning,
    Sewer Cleaning,
    Natural Gas Lines,
    Drain Pipe Installation,
    Chimney Repair

    FAQ

    JOHN NEILL PLUMBING & HEATING is currently rated 5 overall out of 5.

    Monday: 7:30 AM - 5:00 PM

    Tuesday: 7:30 AM - 5:00 PM

    Wednesday: 7:30 AM - 5:00 PM

    Thursday: 7:30 AM - 5:00 PM

    Friday: 7:30 AM - 5:00 PM

    JOHN NEILL PLUMBING & HEATING accepts the following forms of payment: Check
    No, JOHN NEILL PLUMBING & HEATING does not offer free project estimates.
    No, JOHN NEILL PLUMBING & HEATING does not offer eco-friendly accreditations.
    No, JOHN NEILL PLUMBING & HEATING does not offer a senior discount.
    Yes, JOHN NEILL PLUMBING & HEATING offers emergency services.
    Yes, JOHN NEILL PLUMBING & HEATING offers warranties.
    JOHN NEILL PLUMBING & HEATING offers the following services: A/C & Hot Air Furnaces(Service & Installation), Hydronic & Steam Heating(Installation & Repairs), Washer & Dryer Installs, Drain Cleaning, Kitchens-Bathrooms-Powder Rooms (Installation, and Repairs), Heat Pumps, Floods, Water Heaters, Mechanical Service For Commercial Businesses, and all other types of Plumbing, Heating, and A/C needs

    Contact information

    256 E Girard, Philadelphia, PA 19125

    www.johnneillplumbingandheating.com

    Service hours

    Monday:
    7:30 AM - 5:00 PM
    Tuesday:
    7:30 AM - 5:00 PM
    Wednesday:
    7:30 AM - 5:00 PM
    Thursday:
    7:30 AM - 5:00 PM
    Friday:
    7:30 AM - 5:00 PM