Guaranteed Plumbing & Heating Inc. offers quality installation and Plumbers work at reasonable prices and service all makes and models. Also, the company understands that a plumbing emergency can happen at any hour of the day or night. Additional phones - (215) 336-0969, (215) 342-7200, (215) 423-3968, (215) 747-2199, (215) 778-7200. Additional email - info@guaranteedplumbing.net. Additional DBA - Guaranteed Plumbing & Heating.
Business highlights
45 years of trusted experience
Emergency Services Offered
Services we offer
Plumbing repairs, air conditioning, video inspections, bathroom remodeling, shower pans, drain pipes, drain cleaning & installation.
very professional. understood the problem. knew what to do rite away.
Description of Work: water did not want to go down the drain
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$199
Ashley L.
03/2022
1.0
drywall, plumbing
+ 0 more
I called Harold from Gauranteed to replace a stack pipe. He wanted $3400. I found another plumbing company and they only charged me $1650. Make sure you shop around before you're overcharged for a job.
Description of Work: Stack pipe
Rating Category
Rating out of 5
value
1.0
professionalism
1.0
billy S.
10/2021
5.0
plumbing
+ -1 more
He is excellent, very professional and extremely helpful, I will definately hire again and recommend them.
Description of Work: Faucets, Fixtures and Pipes - Repair
they do a wonderful job im so happy and pleased with the work it was so professional. worker was so pleasant they was at my home on time.
Description of Work: unplugged drain ,replace new PVC Pipes in Laundry room, replace pipes and kitchen,
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Catherine T.
02/2021
5.0
drywall, plumbing
+ 0 more
On time, professional installation. Reached out to Bill Davis to clarify a few misunderstandings. Bill was amicable, willing to listen and make my our loo work better than ever :-)
Description of Work: repair or replace toilet
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$580
Steve B.
09/2020
1.0
plumbing, drain pipe
+ 0 more
After a few minutes here and, it seems, when he saw that the work exceeded his knowledge or ability, the guy could not get out of our house fast enough. I'll never even try to hire this company again
Description of Work: 2 sinks and 3 faucets replaced plus fix a leak in the shower
Rating Category
Rating out of 5
professionalism
1.0
responsiveness
3.0
punctuality
3.0
$500
Lois S.
09/2020
5.0
plumbing
+ -1 more
Another plumber replaced just the washers in my home's 70+ year old water meter shut off valve on July 31st. This past Sunday, I saw water on the floor around the meter and water dripping from the shut off valve. I knew I had to call a different plumber and remembered Guaranteed from the work they did on replacing my sewer lines and replumbing of my upstairs bathroom years ago. I called at 8:00 AM and was told the plumber would arrive that afternoon. Anthony arrived around 3:45 and immediately said he could repair the old valve, but it would be better to replace it. Twenty minutes later I had a brand new ball valve. I was charged $270 which is average for a plumber these days. I'm glad I called Guaranteed.
Description of Work: House Water Meter Shut Off Valve Leaking
Rating Category
Rating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$270
Timothy C.
08/2020
5.0
drain pipe
+ -1 more
I called with an easy job of just replacing some old valves but my Hot Water heater broke last night. I was impressed they could accommodate me with a new hot water heater, which they installed. Job well done. Would hire again.
Description of Work: Replace Hot Water Heater, some leaking pipes, and some old valves
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Richena G.
07/2020
1.0
plumbing
+ -1 more
He tried to over charge me. 3 timed the regular price. He was trying to charge me $1800 by putting in a sink and connecting pipes.
Description of Work: Supposed to be a labor only job, Putting in a sink and connecting pipes.
Rating Category
Rating out of 5
Response from Guaranteed Plumbing & Heating Inc
wow were really sorry you feel that way we dont "patch" things we only do top quality work we give people what they pay for we stand behind everything we do were sorry we could not satisfy you
yvonne B.
06/2020
5.0
plumbing, drain pipe
+ 0 more
The source of the leak from my garage ceiling was identified as the faucet in my kitchen sink by Tony and Jimmy. They explained the problem and the type of faucets available for replacement. They worked quickly and efficiently and were very polite. Also, I appreciated receiving the advance phone call alerting me of their pending arrival. This very respectful of the customer's time. With other services, there is usually at least a two hour window wait for service. I would hire Guaranteed again.
Description of Work: Repair leak from garage ceiling which was beneath kitchen sink.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$450
ralph B.
05/2020
5.0
heating & air conditioning/hvac, home remodeling
+ 0 more
They come right away, very professional, courtues, fair in price, they are honest, very responsive, clean, I've been using them for a couple of years now, no issues at all, they did a great job and I will recommend them to others.
Description of Work: They resurface my AC and furnace system they also did some remodeling, plumbing, electrical and other more service.
Rating Category
Rating out of 5
Yes, I recommend this pro
anne S.
05/2020
5.0
plumbing
+ -1 more
It's always excellent! I never had any problems with them. I get the best people.
Description of Work: They replaced a part of a toilet.
Rating Category
Rating out of 5
Yes, I recommend this pro
andrea L.
05/2020
5.0
plumbing
+ -1 more
They were great. Matt did the work and he was terrific. Very clean and pleasant.
Description of Work: Unclogged the drain out front
Rating Category
Rating out of 5
Yes, I recommend this pro
jill D.
05/2020
5.0
plumbing
+ -1 more
It was very positive. They were very respectful. They were professional. They have fair price. It was good.
Description of Work: They replaced faucet, handle and everything in the tab.
Rating Category
Rating out of 5
Yes, I recommend this pro
$225
Response from Guaranteed Plumbing & Heating Inc
Ms,[Member Name Removed], Thank you for taking the time to write this great review ! working for you is always a pleasure we enjoy what we do and enjoy working for great people like yourself thank you for your business from the staff Guaranteed plumbing
Linda H.
04/2020
5.0
plumbing, drain pipe
+ 0 more
Efficient prompt service. Plumbers were capable and very successful. Sink is working well. Plumbers were very professional. This was the 2nd time I used Guaranteed and will continue to do so in the future.
Description of Work: Replace Elbow pipe & trap in kitchen sink
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Guaranteed Plumbing & Heating Inc
Thank you for the honest review we appreciate the time you take to review
Ben B.
04/2020
5.0
plumbing, drain cleaning
+ 0 more
Excellent work. Very professional and polite and quality work preformed quickly so the interruption to my day was very minimal and the cost was very reasonable. Highly recommend.
Description of Work: Drain cleaning work for kitchen and bathroom sinks and garbage disposal.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Guaranteed Plumbing & Heating Inc
Thank you for the great review ! we appreciate your business keep on the look out for a money saving email for future services
Margaret T.
11/2018
5.0
plumbing
+ -1 more
We were having problems with a mold infestation in one of our bedrooms. Once the company we hired to deal with the mold had open up the wall, it was clear that the underlying problem was a leaking soil line stack. Since Since I've been pleased with Guaranteed Plumbing & Heating in the past, for smaller repairs, they were the company I called first. Since this was a larger and more expensive job, we did get a 2nd bid, which was higher than Guaranteed Plumbing & Heating's estimate. Since we knew they do quality work and they were charging less, the choice was obvious. We were able to get the work scheduled quickly after we sent in our deposit. The plumbers explained clearly the work that needed to be done and where our walls would need to be opened to allow access to the pipes. I greatly appreciated that they did the vast majority of the work in the room where the walls had already been opened by the mold remediation company, limiting the scope of wall and ceiling repairs that were needed after the plumbing was fixed. The repairs were fast, with a minimal disruption of our household routines.
Description of Work: Replacement of soil line stack.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,980
Theresa B.
08/2018
5.0
plumbing
+ -1 more
It went well. They came out and got the work done perfectly. Very professional Highly recommend.
Description of Work: Kitchen sink pipes
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Maria S.
02/2017
1.0
plumbing
+ -1 more
They charged $85.00 to come out to look at the problem. They said they would call me with the estimate and never did or responded to my calls. The estimate also came in at $2000.00+
Description of Work: I have a toilet leak
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$2,000
Margaret T.
12/2016
5.0
plumbing, drain cleaning
+ 0 more
Called Guaranteed Plumbing around 9 am. Receptionist took my information and gave me a cost estimate, including what additional charges might be incurred if job became complicated. She said a plumber could be there by noon. Plumbers arrived by 11 am and had toilet cleared in ~15 minutes. I was charged the initial cost estimate. Guaranteed Plumbing takes credit cards but offers a discount for cash payment.
Description of Work: Toilet clogged with feces (poop). I was unable to clear it with toilet plunger, and toilet overflowed. Plumbing emergency!
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
Miriam S.
06/2016
1.0
drain cleaning
+ -1 more
He spoke with an office person and then a manager. First, he explained the toilet was not flushing properly again and perhaps someone could come out and assess it and snake it again for free. We had bought this toilet on Jan20,2016 for $485.00. We developed a flushing issue on 2/16 and did think it was our cat tossing something down. Guarantee Plumbing said that was not a covered issue and it would be $125.00 for the service. We agreed and payed. The issue started again on 5/16 and this time we payed. It again happened on 6/19 and we had been dillegent with keeping the toilet lid down. My partner went to see them at Guaranteed and explained the problem. By now, we feel this is not a drain issue. First he was told it was 2 different toilets as the techs wrote master bathroom and hall bathroom on the invoice.He explained this too them. He first told you have the best toilet there is".Then he tried to sell us a Power Flush toilet that would solve our issue" for $385.00 and they would eat the labor.. He was then told maybe your stools are too hard. He asked again for for a visit to check free of charge and was told no. He did call the a "schlock outfit " on the way out. We have now payed $760.00 for this issue. Today, on June 24 we had another company come and spend another $99.00. We feel that Guaranteed Plumbing did not service us well , nor did they attempt to solve the problem and there customer service was poor. They seemed more interested in selling us a new commode. Really?
Description of Work: Toilet had flushing issues for the third time. Instead of calling them, my partner stopped in at their office. He wanted to speak with someone in a managerial capacity.
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$700
Kevin F.
01/2016
5.0
drain cleaning, plumbing
+ 0 more
The got the required permit. Came promptly on 1/4 and did the major working removing the old cast iron drain and replaced with PVC new pipe was tied in to all existing drains and they added two cleanouts. They went thru the foundation to remove leaking elbow just inside wall After this they resolved a leaking faucet, toilet and sump pump then they replaced supply valves to third floor which restored proper water pressure there. They cleaned up and took the old pipe with them they came back two days later to cement the wall opening and pass the town inspection Steve and Joey were very nice.
Description of Work: Replaced 61' of 70 y/0 cast iron drains and fixed some minor plumbing issues
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$3,200
Response from Guaranteed Plumbing & Heating Inc
Mr. [Member Name Removed] thanks for all the kind words it was a pleasure to do business with you you are a person who knew what they wanted and needed,very easy to get along with. i hope you don't need our company to often in the future,but if you do i hope you'll allow us to serve you again. thank you ERIC M SLIFKIN
MARY A C.
11/2015
5.0
home remodeling, plumbing
+ 0 more
It went really well. I am beyond satisfied. I got exactly what I wanted and my new bathroom went beyond my expectations. I also used guaranteed plumbing to do repairs on my sewer system which I am so very pleased with.
Description of Work: Totally redid my horrible bathroom. I love it and actually enjoy going in there. It looks like it is right out of a magazine. My beautiful bathroom looks like I am rich.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$20,000
Kathleen C.
05/2015
5.0
heating & air conditioning/hvac
+ -1 more
I highly recommend them. I use them all the time. They will be coming in to do some work in the summer to clean the heater that they installed. If I have problems with the heater they will come right over to fix it, even if it is on the weekend. All the new plumbing in my new house was done by that company.
Description of Work: I used Guaranteed plumbing they have just done everything in my house. Not too long ago they did some work for me. I've known them for 20 years. They have done all the plumbing in my house.
Rating Category
Rating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Rick S.
01/2015
5.0
plumbing
+ -1 more
Went very smoothly. Easy and good price. Completely worth it!
Description of Work: Removed old toilet and installed new one.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Plumbing,
Drain Cleaning,
Drain Pipe Installation,
Heating and Air Conditioning,
Drywall,
Sewer Cleaning,
Kitchen and Bath Remodeling,
Water Heaters,
Plaster,
Wells and Pumps
FAQ
Guaranteed Plumbing & Heating Inc is currently rated 4.5 overall out of 5.
Sunday: Closed
Monday: 8:00 AM - 5:00 PM
Tuesday: 8:00 AM - 5:00 PM
Wednesday: 8:00 AM - 5:00 PM
Thursday: 8:00 AM - 5:00 PM
Friday: 8:00 AM - 5:00 PM
Saturday: Closed
Guaranteed Plumbing & Heating Inc accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa