Computer repair & sales, networking, phone & data cabling, printer sales & repair agreements. Managed service provider for small, medium, and large businesses.
It was quite good. She was very satisfied. They came when they said they would come, which is quite something.
Description of Work: They helped my wife set up her new computer. They worked with her on buying the new computer.
Rating Category
Rating out of 5
quality
4.0
professionalism
4.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
Jill R.
08/2009
5.0
computer repair
 + -1 more
Their pricing, service and professionalism were all very good. The person came and installed it at my home and transferred all my files from my old computer to the new computer. He did troubleshooting for me whenever needed. I would use them again and wouldn?t go to anyone. The sales man seemed like he wanted to do as much as he could do for me at the lowest price possible.
Description of Work: I bought a laptop computer from Genius Computer Industries.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
KATHERINE O.
01/2009
5.0
computer repair
 + -1 more
On an earlier occasion, Genius had given me good advice about a malfunctioning charger connection on my laptop, spending a nice chunk of time letting me pick their brains at no profit to themselves, instead referring me to another more appropriate repair company. When my hard drive crashed, I was eager to give them some business. Rick at Genius explained the data recovery process well and maintained excellent communication with me throughout the process. He explained that the charge was $85/hr with a one hour minimum. When the techs hit a snag, he called to tell me and reported that some files needed to be transferred to the new drive individually. This added another hour to my bill, but it was well worth recovering all of my photos, tax returns, financial records and communications. (WARNING: BACK UP YOUR DATA...DON'T JUST KEEP ONE COPY ON YOUR EXTERNAL DRIVE!)
Description of Work: My external hard drive ceased to function. Genius evaluated the problem and removed my data from the broken drive. They instructed me to buy and provide them with a new external hard drive to which they then transferred my data.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$180
Renee H.
09/2007
5.0
computer repair
 + -1 more
Communication was OK and work was performed adequately.
Description of Work: Replaced keyboard.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$170
JIM T.
07/2007
5.0
computer repair
 + -1 more
I was pleased with Genius They came on time and did the work. I thought the price was a little high though.
Description of Work: Genius came to my place to fix my computer. The wireless connections was not working on one of my computers and they solved the problem. It took them about 2 hours.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Computer Repair
FAQ
Genius Computer Industries is currently rated 4.8 overall out of 5.
Monday: 8:00 AM - 5:30 PM
Tuesday: 8:00 AM - 5:30 PM
Wednesday: 8:00 AM - 5:30 PM
Thursday: 8:00 AM - 5:30 PM
Friday: 8:00 AM - 5:30 PM
Genius Computer Industries accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
No, Genius Computer Industries does not offer free project estimates.
No, Genius Computer Industries does not offer eco-friendly accreditations.
No, Genius Computer Industries does not offer a senior discount.
No, Genius Computer Industries does not offer warranties.
Genius Computer Industries offers the following services: Computer repair & sales, networking, phone & data cabling, printer sales & repair agreements. Managed service provider for small, medium, and large businesses.