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31 years of trusted experience
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Reviews
2.97 Reviews
Showing 1-7 of 7 reviews
Igor S.
01/2024
computer repair
 + -1 moreNo info no communication, people answering the phone do not speak English. Mangement don't care.
Description of Work: Repair Laptop
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Eileen M M.
04/2012
camcorder repair
 + -1 moreI have not had a bad experience with Best Buy. I haven’t tried to return anything. I stopped going to them for a while because I was offended by their advertising. This last Christmas they changed it so I went back.
Description of Work: When we buy a camcorder we buy the protection plan as well. We bought our last camcorder from Best Buy four years ago.
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Yes, I recommend this pro
$700
Waleska G.
09/2011
computer sales
 + -1 moreI like the price.
Description of Work: I used Best Buy for computer repair last year.
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Yes, I recommend this pro
$150
Karl M.
11/2007
appliance sales
 + -1 moreThe selection in the store was good. The salesman was friendly and helpful. We negotiated a lower price, received 18-month no interest financing as well as free delivery and installation. I guess you do get what you pay for. The delivery folks showed up on time. That is the only good thing I can say about them. The first thing I noticed was that instead of carrying the pedestals, the delivery person "rolled" them end to end. These were purchased for over $400. Next, the folks proceeded to tell me the set would not fit through my bilco doors without scratching the units. They told me this AFTER they scratched the washer so bad I would have returned it anyway. The next thing I know they are packing up and driving away without another word. I immediately called another appliance store and asked about their delivery program. This other company installed the washer and dryer set today without any fuss or scratches.
Description of Work: Purchased Whirlpool Duet washer and dryer set with pedestals.
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$2,400
SUSAN V.
07/2007
appliance sales
 + -1 moreBest Buy is OK. In general, they are good but maybe not the best. They are not terrible. I would just suggest that they hire people who are a little more specialized in their departments. That way, if you ask someone about a kitchen appliance, they are skilled in explaining to you the dynamics of that particular item. I was pretty pleased with the price though and I think they do offer better prices on high dollar items than other places in my area.
Description of Work: I purchased my dishwasher rather recently from Best Buy when they were running one of their frequent specials on kitchen appliances.
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Yes, I recommend this pro
$600
CHRISTINE D.
06/2004
computer repair
 + -1 moreTHE FOLKS AT BEST BUY WERE EXTREMELY NICE. THE "LABOR" COST OF THE WORK DID SEEM A LITTLE HIGH, BUT THE END PRODUCT WAS VERY GOOD. THEY WERE ABLE TO DIAGNOSE A PROBLEM THAT ANOTHER COMPANY WAS UNABLE TO AND DID SO IN A VERY TIMELY FASHION.
Description of Work: MY COMPUTER TOTALLY CRASHED. BEST BUY DIAGNOSED THE COMPUTER AND DETERMINED THE MOTHERBOARD WAS BURNED OUT. THEY REPLACED IT WITH A NEW ONE.
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Yes, I recommend this pro
$125
03/2004
satellite tv service
 + -1 moreBEST BUYS HAS POOR SERVICE AND USELESS SALESMEN.
Description of Work: PURCHASE OF SATELLITE DISH.
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Yes, I recommend this pro
Contact information
9940 ROOSEVELT BLVD, Philadelphia, PA 19115
www.geeksquad.com/repairLicensing
Bonded
Insured
Eco-friendly Accreditations
LEED Accredited Professional
No
Energy Star Partner
Yes
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Appliance Sales and Installation,
Computer Repair,
Computer Sales,
TV Service - Satellite,
Camcorder Repair,
TV Sales,
TV Repair,
Stereo and Home Theater Systems,
Camera Repair,
Auto Radio Service,
Appliance Repair
FAQ
Geek Squad - Best Buy is currently rated 2.9 overall out of 5.
Geek Squad - Best Buy accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
No, Geek Squad - Best Buy does not offer free project estimates.
Yes, Geek Squad - Best Buy offers eco-friendly accreditations.
No, Geek Squad - Best Buy does not offer a senior discount.
No, Geek Squad - Best Buy does not offer emergency services.
No, Geek Squad - Best Buy does not offer warranties.
Geek Squad - Best Buy offers the following services: Appliance and TV repair, major brands, whether purchased at Best Buy or anywhere else. Appliances: Refrigerators, Washer/Dryers, Ranges (gas or electric), Dishwashers, Microwaves. TVs: LEDs, LCDs, Plasma, Flat-Panel, Smart TVs, including older TV models.
Contact information
9940 ROOSEVELT BLVD, Philadelphia, PA 19115
www.geeksquad.com/repair