Enrico Gatta

There was one serious problem with an otherwise skilled, experienced and pleasant fellow. He started a brick pointing job on a day when weather reports indicated a strong chance of thunderstorms. A sudden storm in the middle of his work caused the cement to run all over the brick. Although after the storm passed there was time in the afternoon for him to come back to clean up the mess, he did not return until the next day when the concrete had hardened. He got some of it off with a hand tool and attemped to hide the concrete that he could not remove by making the brick wet, causing the concrete to become less aparent. At my request he did some more, without much improvement. To make it look decent, I eventually had to do a tedious job of grinding off remaining concrete using a drill and a grinding attachment. Had this problem not occurred, I would rate the quality of his work as moderately good, that is, "B" quality.

It was great. He did a beautiful job and completed everything quickly. He is a very honest man. I will definitely use him in the future.