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EMERALD WINDOWS INC

Windows, Doors, Framing,

About us

At Emerald, we know a thing or two about Philadelphia. We live here, work here and purchase many of our products here. Unlike those giant, one size fits all chain stores, we hire and train all of our professionals here–locally, in the City of Brotherly Love. Simply put, our customers are part of our community and we are part of theirs. When you choose Emerald Windows, you choose a family owned and operated business that is dedicated to keeping your Philadelphia neighborhood thriving and strong. We pride ourselves on quality and simplicity. At Emerald we only use products that we would choose for our own family’s homes. We understand what our clients want, and we listen to what they need. Our standards are high because our clients deserve value and excellence. LICENSE# CL10.

Business highlights

89 years of trusted experience

Services we offer

Installation of Residential & Light Commercial Windows & Doors. Historic, Aluminum Clad Wood, Vinyl & Aluminum Windows. Wood, Fiberglass & Steel Doors.

Amenities

Free Estimates
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

5.0187 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
94%
4
4%
3
1%
2
1%
1
1%


Rating CategoryRating out of 5
quality
5.0
value
4.7
professionalism
5.0
responsiveness
4.9
punctuality
5.0
Showing 101-125 of 187 reviews

jay L.
01/2011
5.0
replacement windows
  + -1 more
Emerald was very professional. They were on time. Emerald did a very good job. I would recommend Emerald to others.
Description of Work: Emerald Windows installed new windows in our home.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$24,000

AGATHA A.
12/2010
5.0
replacement windows, house painters, interior painters
  + 1 more
I would tell other members that they were very reliable, clean in their work and were thorough. They were good communicators and just very professional. My experience with them was great and was everything that I could have hoped for. I spent $14000 on that work. I would give them A?s on everything.
Description of Work: I used Emerald Windows Inc. in November of this year and they installed 15 all new wood windows for me and also painted them.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$14,000

Quinetta R.
12/2010
5.0
replacement windows
  + -1 more
I first contacted Emerald Windows for an estimate on replacing all of my original windows (17) with energy efficient windows. Paul responded immediately to my inquiry and visited my home within 48 hours to take measurements. He also described the company's history, philosophy, and how employees are managed (e.g., bonus based on quality rather than time). In addition to receiving an estimate (again within 48 hours), Paul emailed a number of links on the suggested windows so that I could do my own research on the product. After paying a 35% deposit, the windows were ordered and arrived within six weeks. Because I was traveling out of the country for work, Paul ensured that enough workers were on-hand to complete the job within two days. While having 5-6 workers in-and-out one's house could typically be disconcerting, the Emerald employees were friendly, diligent and professional. The workers were very efficient, and the foreman (Gil) kept me abreast of their progress and any relevant issues. At the end of the project, he walked me around the house to see if I saw any adjustments to be made and to show me how to operate the windows. Paul came by the house both days to check-in with me and the foreman. Although there were two windows that needed additional work, Paul made sure that they were completed immediately upon my return and that I was satisfied with the final product. This time, there were only two workers. But, they were again friedly, diligent and professional. Overall, this was a great home improvement experience and I would recommend Emerald without reservation.
Description of Work: Replacement of my home's original windows (17) with energy-efficient windows that would be available for the tax credit.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$7,000

Clare C.
11/2010
5.0
replacement windows, doors
  + 0 more
Paul came to my home (South NJ), to give me an estimate in installing 1 sliding glass door, and 11 windows. He arrived on time, took a look and measured the windows, and emailed me the quote within 24 hours. He was very prompt and efficient, and didn't waste my time "selling" the product/services/etc. After taking a look at the quote, I decided to go forward with the sliding door, and hold off on the windows - pending my experience with the door. After putting down my deposit on the door, the installation was about 2/3 weeks later. The installation with Gill went very smooth! While it took longer than I anticipated, I'd rather them take the time to do quality work than rush through the job. During the installation, the screen had a very small tear. Instead of waiting for me to notice it, or point it out, Gill pointed it out and replaced it, on site. Paul also came by during the day, to check in to see how everything was going. The work was very high quality, and they ensured the door was sealed as tightly as possible. I would recommend them to anyone looking for door/window installation. After the installation of the door, I put a deposit down and ordered the 11 remaining windows in my home.
Description of Work: Installation of 1 sliding glass door (11 windows ordered later as a subsequent service).

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,200

Keith F.
11/2010
5.0
replacement windows
  + -1 more
I'm afraid if I 'gush' on here too much you won't believe me but honestly, this is by far the BEST experience I have EVER had with any type of home remodeling. When they came out to do the estimate they were right one time, when they said they would be here to replace the windows they were right on time...unbelievable! The day I had the work done, they were like an army. They came in, I showed them around the condo and then I had to take a call for work. I came out from the office and in that short period of time, tarps were layed out, they had 4 windows already out and they were starting the prep work for the new windows. Each of the guys that came were super friendly, professional, courteous and respectful, it was like they actually knew they were in someone's home and not just 'doing a job'. As far as the actual windows, I have to admit, when I got the quote I thought the quality wasn't going to be what I wanted it to be but I went on faith of the other people who have posted on here and I'm glad that I did! The quality of the windows is WAY better than my old ones. I would say the noise from outside (I live in Center City Philly) can be a bit much with the cars, buses and foot traffic and these windows probably cut the noise by at least 70%. Also, they mentioned they would trim off my windows but even I didn't expect them to REALLY trim the windows like they did. They look 100% better than before. With winter coming, that will be my final test on how much better off I am with these windows. We have had a few cold nights and I really feel that it's helped already but I'm going to wait for the gas bill in Jan and Feb to tell me how much better. I really don't feel ANY drafts though which I definitely felt from my old windows. Well, if you read this whole bit you see that I did end up 'gushing' but really it's how I feel. Great company. Great people. Great product. I simply can't say it any better.
Description of Work: I had 8 windows in my 3rd floor condo that needed to be replaced.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,000

Ashley T.
11/2010
5.0
replacement windows
  + -1 more
They were absolutely excellent and were really on the ball. They were extremely professional and did a wonderful job of cleaning up when they were finished.
Description of Work: Emerald Windows Inc replaced 4 windows about two years ago.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,000

Alton M.
11/2010
5.0
replacement windows
  + -1 more
They arrived on time and started to work almost immediately. They were very considerate with regard to family belongs which were unfortunately all over the place. (We have 8 year olds). They described the process and double checked with me to ensure that the job was properly done. At the end of the day they demonstrated how the windows worked. They also explained common issues that might arise. This is my second time using Emerald and I would and will use them again. Very professional and courteous. And you get a bagain in quality materials besides. Highly recommended!!
Description of Work: Replaced 5windows with energy efficient windows and replaced two other windows with a three piece panel window to acheive a large picture window effect.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,600

Response from EMERALD WINDOWS INC
Thank you!

ANNE R.
10/2010
5.0
replacement windows
  + -1 more
They were excellent, prompt, polite, reasonably priced, and willing to negotiate. When one window was internally scratched, they replaced it with no charge.
Description of Work: They replaced the windows.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Matthew S.
10/2010
5.0
replacement windows
  + -1 more
The crew from Emerald was great. Todd was great to work with as far as recommendations, etc. The crew (lead by Gil) was very professional and they really went the extra mile. They even offered advice on an issue I was having with one of the air vents in the bedroom. The windows look great - I had to replace very cheap vinyl windows. Emerald isn't the cheapest contractor; however, their advice, work, and professionalism is worth the cost. I don't suspect I will have to replace these windows!
Description of Work: Installed 3 new vinyl windows and coming back to install a new storm door.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,000

Kelly T.
09/2010
5.0
doors
  + -1 more
I am completely satisfied with my experience with Emerald. They did not give a hard sell about the doors; they just presented a catalog of doors to choose from, and they did answer questions and give advice about such things as mail slots, hardware, and color choice. The doors were thus customized exactly to my liking. The installers were prompt, friendly, and thorough, and they completed the job in one day even though the initial estimate was for two days. The prior visits to check out the site and for measurements were also on time and efficient. The only downside was that the whole process, from initial contact to installation, took nearly three months, which might be normal, but I had no idea it could take that long. Just a heads-up that it takes a while, but the results will be worth it.
Description of Work: I ordered and had installed an entry door and two storm doors.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,600

Response from EMERALD WINDOWS INC
Thanks!...Todd

Jason S.
09/2010
5.0
replacement windows
  + -1 more
First called around beginning of June and Todd came out that week to review. Lost communication for awhile but finally scheduled the install for Aug 30th. Install team showed up early that morning and a crew of 3 installed the windows/capping in about 7 hours. Professional work (took the time to create a "philly style" profile with the capping instead of a basic look). Very satisfied with the results and looking forward to keeping our house warm this winter (and surprisingly it has cooled the house a bit during this recent heat wave).
Description of Work: Replaced 4 windows in a 1950's era house (3 were original to the house and were in bad condition)

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
3.0
punctuality
5.0

Yes, I recommend this pro
$2,000

Kathryn D.
08/2010
5.0
replacement windows
  + -1 more
It went great. I was very happy with their service and the quality of their service. I also thought their pricing was fair.
Description of Work: The replaced 2 windows for us.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,050

Patrick W.
08/2010
5.0
replacement windows
  + -1 more
I needed to repair one window. The lady who answered the phone recognized my issue. She quoted me for replacement of the window at $375 because her company cannot repair it. Then she gave me the number of someone who can repair it - Delval. It was very kind of her, and she might have saved me $200.
Description of Work: no services provided

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0

Yes, I recommend this pro

Vinu G.
07/2010
5.0
replacement windows
  + -1 more
I spoke to Todd who responded to my call immediately. He was courteous, polite and honest. He informed me that he was already aware of the windows in my condo development, and that he did not have the appropriate vinyl replacement that would match the condo specifications. He did tell me that there are other window manufacturers out there who would be able to do this. He responded to all of my questions in a most patient way and seemed to be a person of integrity. I would not hesitate to refer him to others.
Description of Work: I did not get the work done in view of the windows not being available as per my condo association specifications.

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Michelle O.
07/2010
5.0
replacement windows, woodworking
  + 0 more
Friendly, open, honest - Emerald Windows and their staff were great. We love our new windows and would recommend this company to anyone seeking trustworthy stellar contractors.
Description of Work: Emerald installed 3-3 Lite units - with picture - double hung Windows. Also installed 1-2 Lite double hang unit with custom trim work.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,055

Christina S.
06/2010
5.0
replacement windows
  + -1 more
The estimator came the very day I called for a quote, was personable and professional. He left a brochure that contained details about the construction and functionality of the windows and I received the quote via email, as I requested, within two business days. Unfortunately, the price was more than I wanted to spend. Three single awning windows (approx. 20x24") were estimated at $1750. I'm going to keep shopping.
Description of Work: I got a quote for three small vinyl awning windows to replace wood windows in my 1930s home.

Rating CategoryRating out of 5
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0


Patricia S.
06/2010
5.0
replacement windows
  + -1 more
Excellent. The window in question was built around the air conditioner (with an inch metal border) and jealousie window above the unit. The measurements of the air conditioner made it impossiblet to replace and the unit could not be repaired. Being a senior citizen I can say Emerald made this such a positive experience that I didn't mind spending the money (I truly got what I paid for).
Description of Work: Dining room replaced, industrial air conditioner remoed (29,000 BTUs), bee hive removed.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$565

Karen D.
06/2010
5.0
wallpaper removal, replacement windows
  + 0 more
Todd was great in coming out to look at my problem window. Gave me a reasonable estimate to fix something another company said I could only fix by installing an entire new window. Repair work done in quick manner & they were clean.
Description of Work: Emerald capped a 2nd floor double unit with attempt to stop leakage.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$350

A.B. S.
06/2010
5.0
replacement windows
  + -1 more
I first had Todd come to the house to do a assessment on what was needed. He showed up on time. We talked about all the options I had with the different types and makes of windows. I then received 2 different quotes from 2 different makes of windows. I chose one (came in about 1000 cheaper then other companies) make then we made a date for Todd and the master carpenter Dan to come see the job. I put my deposit down at that time I believe it was 1/3 of the total price and made a date for the installation. I had to email Todd back to change the installation date. He was happy to do so but informed me Dan would be off the day I chose. I opted to change it to a Dan was working since I figured he already knew the job and it would run smoother. The first day of the installation Dan and 2 other gentlemen (forget their names) showed up about 9:45 in the morning and was happy to see they made it early and ready to get to work. Where very courteous and put cardboard down in the path they would be walking in and out the door. They first started on the up stairs windows. They laied down drop cloths and all making sure not to cause a mess. One of the gentlemen asked me if I had any questions on what he was doing to please feel free to ask. I did have a couple and answered them with no problem. They had to re-frame one window up stairs (in a room that is being renovated) that turned out great. The window in the bathroom was a old aluminum and had to be broken out because they where not able to unscrew it. The only thing I wish they did a little better was sweep where the window broke as a little shard of glass got into my foot ( not a huge deal). The first day they installed and capped all the windows up stairs but one. They had to come back with a little cement to fill in a gap with one window before capping. I had a frosted casement window installed in the bathroom but after seeing it installed didn't like the frosted glass. I called Todd and ask him how much it would be to replace the glass with regular. He gave me a guess that was very reasonable and told me Dan would install a regular piece the next day. The next day I was not home but had someone else in the house. They again showed up on time set up everything nice again. They did 2 double casement windows in the kitchen fairly quick and capped them. Dan also was able to install the regular glass in the bathroom window (just couldn't use it for a week so the seal could set up. All in all very happy with everything Emerald has done and communicated with me. Definitely give these guys a call Todd and the crew will take care of you.
Description of Work: Emerald supplied and installed 4 double hung windows, 2 double casement widows and 1 single casement window. Custom capping and framing was also done.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,200

Tina R.
05/2010
5.0
replacement windows
  + -1 more
the crew was very neat, considerate and professional - we are really please with the new windows and will use Emerald again when we get to other rooms in our new house!
Description of Work: replaced double hung windows and replaced windows and made new screens for 4 windows in 3 season room

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,500

MARTIN C.
05/2010
5.0
contractors, replacement windows
  + 0 more
I was very nervous because I was just ripped off by another contractor and fired them. They made me feel at ease and explained everything. They were quick, neat, polite, professional and caring.
Description of Work: Installation and framing of windows along with capping. Repairs and completion of work from a previous contractor who was fired.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$39,000

Sergey L.
03/2010
4.0
replacement windows
  + -1 more
I decided not to go with them because the product was not good for me and the expectation that I had.
Description of Work: They came out to provide an estimate.
Rating CategoryRating out of 5

Response from EMERALD WINDOWS INC
While the product we had to offer did not fit the specific needs/requirements of you and your condo community, I do hope that you found us to be up front about the limitations of what we did offer. We don't have options to meet the needs of every consumer but we do strive to be open and honest with each consumer. We'd rather lose a sale than compromise your trust. Best luck with your new windows...Todd

Kristine C.
03/2010
5.0
replacement windows
  + -1 more
Perfect experience from start to finish. Todd, the owner, is punctual, polite and professional. The guys who came to do the work, Gil and Johnny, were wonderful. The windows were installed well, and the house was left as clean as they had found it. Gil even did some extra scraping on the window exteriors, where he had removed old screens, to make my touch-up painting easier. I plan to sell my house and purchase a triplex, if the my new building needs windows I will absolutely call Emerald.
Description of Work: Todd and his guys replaced four large original wood front windows in my house with vinyl replacements.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,500

Meg E.
01/2010
5.0
replacement windows
  + -1 more
It went very well. The tenants in the building explained to us about the crew and the overall job. I only had one complaint about the insulation and after calling Todd about this he immediately dispatched a crew to come and check and re-insulate some of the windows. They are air tight and the tenants are warm and fuzzy in their little apartments. I only had one complaint and that was the crew did a lot of their cutting of wood framing stuff in the basement and did not clean up all the dust it created. I do understand that it was the basement but there was a light coating of fine wood dust on everything. I didn't say anything to Todd, but if I had he probably would have sent someone out to clean it up. That's the kind of company they are. I am planning to replace some windows in another building this Spring and will definately call Emerald again!
Description of Work: We needed all the old aluminum windows replaced in an income property. Todd came out and met us at the house. He was on time and professional about the job. He took some basic measurements, asked us a few questions about what level of window we wanted etc... Called us back promptly and e-mailed me an estimate within a few days. We met a second time to have the job supervisor do final measurements and give Todd our downpayment. The crew came out and replaced all the windows in three days. They were polite and cleaned up after themselves. On the third day after the job was completed one of the guys stopped by my home to pick up the final payment and drop off my receipt.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$10,000

Response from EMERALD WINDOWS INC
Thank you for the kind words especially considering how the basement was left. You're correct, we would have come clean and, certainly are still willing to do so! Let me know if you've not cleaned it already. Looking forward to working with you on your next project!...Todd

frances S.
01/2010
5.0
doors
  + -1 more
Paul as usual gave me excellent advice on which type of doors to choose and repair to existing posts needed. delivery to be 4-5 weeks, arrived in timely fashion. Crew showed up promptly as scheduled. One door needed to be adjusted, so they put the existing door back on and took the new door back to the shop. Came the next day to install. Workmen are a delight to work with; easy, seemed happy to be doing their work on the coldest of days. extremely nice to have amenable professionals doing the work. Doors fit perfectly and look very good.
Description of Work: Replaced two porch entry doors, including molding, hrvio; custom color to match existing style. all hardware including keys.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,200

Contact information

2301 N 9TH ST, Philadelphia, PA 19133

www.EmeraldWindowsInc.com

Licensing

Insured

Licensed*

Trade License Number
PA009606
Trade License Locale
Pennsylvania
Trade License Authority
Pennsylvania: Home Improvement Contractors
Trade License Expiration
07/10/2025

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
Yes
Use Green Products or Work Practices
No
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Windows,
Doors,
Framing,
Unfinished Carpentry,
Exterior Painting,
Interior Painting,
Finished Carpentry and Woodworking,
Wallpaper Removal

FAQ

EMERALD WINDOWS INC is currently rated 5 overall out of 5.
EMERALD WINDOWS INC accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, EMERALD WINDOWS INC offers free project estimates.
Yes, EMERALD WINDOWS INC offers eco-friendly accreditations.
No, EMERALD WINDOWS INC does not offer a senior discount.
No, EMERALD WINDOWS INC does not offer emergency services.
No, EMERALD WINDOWS INC does not offer warranties.
EMERALD WINDOWS INC offers the following services: Installation of Residential & Light Commercial Windows & Doors. Historic, Aluminum Clad Wood, Vinyl & Aluminum Windows. Wood, Fiberglass & Steel Doors.

Contact information

2301 N 9TH ST, Philadelphia, PA 19133

www.EmeraldWindowsInc.com