Overall our level of satisfaction with the quality of work, and the price paid for the work, is very high. Not only was the quality and workmanship of the highest caliber, but in addition to the contracted work performed, they also stepped up to replace/repair and re-route defective gas piping discovered by the local gas utility [pre-existing before the home purchase]; fixed several issues with the steam boiler not fixed by Sears technicians; repaired several steam connections at the radiators, resolving several problems with water leaking into the building structure. All without additional charges - they do not nickel and dime a customer! We would definitely recommend David Pippen and Comfort Zone, and have already referred them to family and friends needing a plumbing and heating contractor for quality work.
Description of Work: Sears had previously provided installation and service maintenance, but could not seem to resolve the problems. Comfort Zone was hired to fix/replace defective and inadequate mains and returns for the steam heating system, which had multiple issues affecting it's operation and efficiency. Per their agreement, Comfort Zone replaced all sub-standard mains and returns, and replaced a poorly designed Hartford Loop.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$3,700
HOLLY T.
07/2005
3.0
heating & air conditioning/hvac
+ -1 more
HIS QUOTE WAS THE CHEAPEST BUT GETTING THE WORK DONE WAS PAINFULLY SLOW. HE IS TRAINING HIS 18-YEAR-OLD SON BUT OFTEN LEFT THE KID ON HIS OWN: HE IS NOT READY FOR UNSUPERVISED WORK. I DID ALL THE CARPENTRY AND MASONRY WORK, CUTTING HOLES IN FLOORS FOR DUCTS AND THROUGH A BRICK WALL FOR AC PIPING, WHICH IS ONE REASON WHY QUOTE WAS CHEAP. HE ALSO INSTALLED A SMALLER UNIT THAN I ORDERED, WHICH I CAUGHT, SO PRICE WAS REDUCED. HE'S A NICE MAN BUT CANNOT RECOMMEND.
Description of Work: INSTALLED NEW FURNACE, NEW AIR CONDITIONER AND NEW HOT WATER HEATER, AS WELL AS NEW DUCT WORK IN A SMALL ROW HOUSE (CA. 1200 SQ. FT.)
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Service Categories
Heating and Air Conditioning
FAQ
COMFORT ZONE is currently rated 4 overall out of 5.
No, COMFORT ZONE does not offer free project estimates.
No, COMFORT ZONE does not offer eco-friendly accreditations.
No, COMFORT ZONE does not offer a senior discount.
Yes, COMFORT ZONE offers emergency services.
No, COMFORT ZONE does not offer warranties.
COMFORT ZONE offers the following services: SALES, SERVICE AND INSTALLATION OF CENTRAL AIR, HEATING, DUCTWORK, WATER HEATERS, BOILERS AND HEAT PUMPS