internet service, cable tv service, landline phone service
 + 1 more
unknown
Description of Work: .
Rating Category
Rating out of 5
Yes, I recommend this pro
James J.
05/2016
5.0
internet service, cable tv service, cell phone service, landline phone service
 + 2 more
unknown
Description of Work: .
Rating Category
Rating out of 5
Yes, I recommend this pro
Katarina G.
03/2016
5.0
internet service
 + -1 more
unknown
Description of Work: .
Rating Category
Rating out of 5
Yes, I recommend this pro
Rameshwar A.
07/2012
5.0
cable tv service, cell phone service, landline phone service, internet service
 + 2 more
I changed to them about a year ago. I have call waiting, caller id and long distance in included for free. I am happy with the price. I will continue to use them.
Description of Work: I have home phone, internet and cable tv service through Comcast.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$125
Michael C.
07/2012
1.0
cable tv service
 + -1 more
I do not like them because the cable keeps going out just when you need it in the evening. It is a big inconvenience. They must do something in the evening. We get response from them but they do not come back up. I think their price is comfortable for us.
Description of Work: We use Comcast for cable TV services.
Rating Category
Rating out of 5
quality
1.0
value
3.0
professionalism
1.0
responsiveness
2.0
punctuality
1.0
Erica H.
06/2012
4.0
cable tv service
 + -1 more
They were responsive and punctual. I would use them again in the future.
Description of Work: I use Comcast Cable for TV service. They installed it for me the last time they came out, and they didn’t have to come out after that.
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
Brandon B.
06/2012
3.0
cable tv service, landline phone service, internet service
 + 1 more
I went with Comcast because of their packages, the servicing and in the local area they had the fastest internet speed. I have had issues at times and sometimes it does take them a little bit to get it taken care of but at the present moment it is all set. Everything is kind of basic and nothing stands out great for me.
Description of Work: I use Comcast and have been with them for about four years. I have telephone, internet and cable with them. I bokked it through the online service. they sent me something about two months ago.
Rating Category
Rating out of 5
quality
3.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
3.0
Yes, I recommend this pro
$110
Claire G.
05/2012
5.0
cable tv service, landline phone service, internet service
 + 1 more
I pay them way too much. I chose them because my choices are limited; it is either them or another company. They do come out when I have a problem. They are responsive. I will not switch from them in the future.
Description of Work: I use Comcast for cable, internet, and phone services.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$172
Alisa R.
05/2012
3.0
cable tv service, landline phone service, internet service
 + 1 more
I will use them again in the future.
Description of Work: I use Comcast for Internet, cable TV and telephone landline.
Rating Category
Rating out of 5
Yes, I recommend this pro
$150
cailly J.
05/2012
5.0
cable tv service, landline phone service, internet service
 + 1 more
They get A's all the way down! I'll continue with their services.
Description of Work: I use Comcast for internet, landline and cable services.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$225
Nancy V.
05/2012
4.0
cable tv service, landline phone service, internet service
 + 1 more
I pay too much. My monthly bill includes digital on demand, video, and high speed internet. I like that you can call anywhere and talk for as long as you want. They were just out yesterday, and they were very responsive.
Description of Work: They provide my cable, landline, and internet service.
Rating Category
Rating out of 5
quality
5.0
value
3.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
$180
kathy F.
04/2012
4.0
cable tv service, landline phone service, internet service
 + 1 more
I am satisfied with their service and I will continue to use Comcast.
Description of Work: Comcast is my landline phone, internet and cable television service provider.
Rating Category
Rating out of 5
quality
4.0
value
3.0
professionalism
3.0
responsiveness
3.0
punctuality
3.0
Yes, I recommend this pro
Rita W.
04/2012
3.0
cable tv service
 + -1 more
I have been using them for 10 years. I don't like much about them. I don't have a choice, they are the only one available.
Description of Work: I use them for cable television service.
Rating Category
Rating out of 5
quality
3.0
value
1.0
professionalism
4.0
responsiveness
3.0
punctuality
4.0
Yes, I recommend this pro
$120
Joe S.
04/2012
4.0
cable tv service, internet service
 + 0 more
I have been with them for over 25 years. They do a good job except the price is high.
Description of Work: I get my internet and cable service through them.
Rating Category
Rating out of 5
quality
5.0
value
1.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
Isidor H.
04/2012
5.0
cable tv service
 + -1 more
I haven’t had any problems with them. They have always responded. They are the only company in town and there is no other cable company.
Description of Work: I have been using Comcast for TV cable since the time they have been around.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$168
William D.
02/2012
4.0
cable tv service, landline phone service, internet service
 + 1 more
I have mixed feelings about my experience with them. Their customer service has improved tremendously, but I feel like the cost of their services are pretty high. In our area, we don't have a lot of competition with Comcast so I feel like they have a monopoly. I have negotiated my prices on two occasions, and they were helpful. Their internet upload and download speeds slow down considerably during peak hours.
Description of Work: We have our internet service with them.
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
$110
Margaret M.
12/2011
3.0
cable tv service, landline phone service, internet service
 + 1 more
COMCAST CABLE Comcast Cable, fixed our problem where every time it was windy our cable would go out. We have been with them for many years.
Description of Work: COMCAST CABLE We used Comcast Cable, to service our internet, TV, and phone. It was 3 months ago and cost 180.
Rating Category
Rating out of 5
quality
3.0
value
2.0
professionalism
5.0
responsiveness
2.0
punctuality
3.0
Yes, I recommend this pro
$180
Charles Z.
08/2010
1.0
internet service
 + -1 more
Comcast used a subcontractor. They had to drill a hole through my wall upstairs to set up Xfinity for my computer. The drilled the hole from the inside out which caused a large hole through the brick on the exterior of my home. My other complaint is that they used a white wire instead of the normal black wire and left that hanging out. They didn't even try to tie the wire down or hide it in any way.
Description of Work: I hired them to install my new Xfinity set up.
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
3.0
punctuality
4.0
JOSEPH R.
02/2009
5.0
cable tv service
 + -1 more
Comcast Cable is great. The selection of shows and movies are unbelievable. If there is a problem in your area they let you know and they fix the problem right away. Comcast is always the newest and most up to date cable.
Description of Work: Comcast Cable is great. The selection of shows and movies are unbelievabe.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$170
RESA O.
12/2008
1.0
internet service, phone repair, tv repair
 + 1 more
Sometimes I have had a lost of service for a whole week, for TV, phone and internet. I have also been trying to get them to replace my remote for 3 weeks and they haven't done it. I have called them 3 times and they said that they were shipping the remote and they never did.
Description of Work: Service us for TV, phone and internet.
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
3.0
responsiveness
1.0
punctuality
3.0
$158
Vicki S.
10/2008
4.0
internet service
 + -1 more
Overall experience was good, except for the timing. If they tell you they'll be there between 12 noon and 6pm, expect them to be there at 5:59pm. Also, don't expect a super chic or professional person at your door.
Description of Work: Changed a cable box, fixed a broken wire for internet/TV.
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
3.0
responsiveness
4.0
punctuality
2.0
Yes, I recommend this pro
$100
Shira F.
10/2007
2.0
internet service
 + -1 more
Comcast is terrible. The service goes in and out and is unbelievably slow.
Description of Work: Cable Internet service.
Rating Category
Rating out of 5
quality
2.0
value
1.0
$62
RONALD T.
07/2007
3.0
internet service
 + -1 more
They really need to focus on customer service and helping their customers in all areas.
Description of Work: Comcast provides extended cable service through the housing development that I live in. They provide bulk service which is included in our condo association fee.
Rating Category
Rating out of 5
quality
3.0
value
5.0
professionalism
3.0
responsiveness
2.0
punctuality
3.0
Yes, I recommend this pro
JASON L.
02/2007
2.0
internet service
 + -1 more
Their service is horrible. We have had many, many interruptions in our Internet service. Most recently, they sent a sub-contractor tech out to try to fix the problem. He couldn't, and said that we'd be contacted by Comcast within 24-48 hours. It's been 5 days and we haven't heard a thing.
Description of Work: We've been using Comcast for cable Internet service.
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
3.0
responsiveness
2.0
punctuality
3.0
$61
JIM F.
02/2005
1.0
cable tv service
 + -1 more
THE INSTALLER WAS A CONTRACT AGENT AND HE WAS MORE OR LESS ON TIME AND NICE BUT UNABLE TO ADDRESS ANY ISSUE. WHEN I CALLED COMCAST, AND FINALLY GOT SOMEONE, THEY TOLD ME TO DRILL MY OWN HOLES! THEY WERE NOT HELPFUL, AND WERE BASICALLY RUDE. COMCAST HAS NO 'CONTACT US' EMAIL FUNCTION AVAILABLE ON THE WEB SITE EVEN THOUGHT THEY ARE AN INTERNET SERVICE PROVIDER!! I FILED AN ACTION WITH THE COUNTY ASKING FOR A RULING WITH REGARD TO CUSTOMER SALES PRACTICES AND CUSTOMER SERVICE AND COMPLAINT STANDARDS.
Description of Work: SIGNED UP FOR CABLE, BUT WAS NOT TOLD THAT INSTALLER WOULD NOT BRING CABLE TO COMPUTER'S ROOM UNLESS THEY ROUTED IT UP AND DOWN THE LONG HALLWAY. THIS WAS SUPPOSED TO BE A CHRISTMAS PRESENT AND FINDING OUT IT COULDN'T BE INSTALLED THE WAY THAT MADE SENSE THREE DAYS BEFORE WAS NOT HELPFUL. I CANCELED THE SERVICE.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Internet Service,
TV Service - Cable,
Phone Service - Landline,
Phone Service - Cellular,
Home Security Systems,
Phone Repair,
TV Repair
FAQ
COMCAST is currently rated 3.2 overall out of 5.
Sunday: Open All Day
Monday: Open All Day
Tuesday: Open All Day
Wednesday: Open All Day
Thursday: Open All Day
Friday: Open All Day
Saturday: Open All Day
No, COMCAST does not offer free project estimates.
No, COMCAST does not offer eco-friendly accreditations.
No, COMCAST does not offer a senior discount.
No, COMCAST does not offer emergency services.
No, COMCAST does not offer warranties.
COMCAST offers the following services: TELEVISION-CABLE, CATV & SATELLITE, CELLULAR TELEPHONE EQUIPMENT & SUPPLIES, TELEPHONE COMMUNICATIONS.