City Wide Exterminating Service

We discovered yellowjackets nesting in the side of our house, and within a day of seeing the first one they were coming into our living room in large numbers. I called several exterminators, but Howard from City Wide responded fastest, listened to my concerned and made a plan to come out that evening. He was courteous, took time explaining the issue, and resolved the problem that night. Highly recommend.

Howard is EXCELLENT! He was on time, followed up, informative and kind. He stays with the job until complete. He only needed to exterminate one time and the problem was solved. He is an angel!

I was initially attracted to this company because of extended hours (until 6:30 p.m. on Monday, until 8:00 p.m. on Tuesday-SATURDAY). I spoke at length with owner Howard, who quoted $225-250 (minus 10% senior discount). However, because he said that he needed visible mice or droppings - which I did not see - he was unable to perform the work.

I previous used a bedbug exterminator who charged me 400.00 for one of three treatments. They came into my house and said that they would use a heat treatment along with a bomb and told us we had to leave the house. We knew that we had a problem in one bedroom but he tried to show me bedbugs in all three bedrooms, but I couldn't see what he was trying to show me. Anyway, he told us that he was going to use the heat treatment and the bomb and that it would take three hour for the bomb to go away. We left the house and less than three hours later he called a said that we could come back. We are still trying to figure out how he heat treated and bombed three bedrooms in less than three hours. We wouldn't allow them to come back for additional treatments. Needless to say, we still had bedbugs, now worse than ever. (This provider is not on Angie's list). I went Angie's List and found Citywide Exterminator and problem solved! Mr. Richardson took the time to fully explain his treatment and also explained why heat treatments and bombs don't work. He also explained why his treatment only require one visit. He questioned me extensively about our infestation and assured us that the bugs were most likely confined to the one bedroom. I did a lot research concerning the prices for different extermination company and the prices range from 1000.00 to 3000.00 dollars. Citywide charge me 300.00 for the one visit, and assured me that there was no need for three treatments. After Mr. Richardson completed the treatment he sat down with us and showed us different research papers from different university studies explaining why his treatment is successful. We didn't just purchase eradication we purchase peace of mind, and anyone who has or had begbugs will know what I'm talking about. Lastly, Mr. Richardson is an honest and fair provider. He could have easily gotten more money from us for addional treatments or charge us more for the one. For the life of me I don't know why he was rated a B for price. Bottom line is, we fell in love with house again.

Howard, the owner, was nothing but helpful from the moment I called to make the appointment. He was very flexible and worked with my schedule to find a time that worked for us. He gave very clear instructions about how to prepare the rooms for treatment. He was very responsive during the preparation, answering all of our questions. After the treatment, Howard continued to check in with us every couple months to make sure that the problem was taken care of. We continued to get a few bites, but it tapered off over about a week, and then nothing. I would highly recommend City Wide Exterminating for bed bug treatment.

He thoroughly explained the procedure over the phone before arriving and told us how to prepare the room. He arrived on time, sprayed for bed bugs, and we haven't had a problem since.

Howard did his job and I haven't had any problems since then. He was on time. A very nice gentleman. Answered all questions asked and even explained things asked you did not know. Because the work was done and no other problems, I would not hesitate to contact them again for pest problems. I would recommend them to others. I had tried sprays from the different stores and nothing worked. I did not even know what it was until I talked to someone..

The tech told me the wood was just rotten, not infested. Thanks for saving me a bunch of money!

An initial treatment plus a followup treatment failed to eradicate the bedbugs. To prepare for the initial treatment we completely emptied the bedroom of all of its contents, including closets and drawers. This was all for naught.

He was prompt and very friendly. He removed the problem and was done in no time. He explained everything to me as well.

Mr. Howard was very informative about his profession the pests I needed taken care of etc.

They were great. The owner was patient.

I called this company and found a very nice and knowledgeable man named Howard on the other end. He explained to me how mice come into my home and other tips.

See above. It went very smoothly. Mr. Richardson explained what he was doing and why. It sounded like he knew the business pretty well after some years. He said the insecticide he was using would work on bedbugs as well as mites, I think. He also told us not to walk around in our bare feet on the part of the rug that was treated. Within the first two months afterwards, I did get a few more bites, much milder, perhaps a different kind or from a different part of the house. Then after that, there were no more.

I hope to never need their services again, but if I do, these are the people I'm using. The exterminator showed up on time, zipped through the house, was both very informative and fun to talk to, and we haven't had problems with fleas since we got this treatment. I hope to never have to recommend them to someone else, but would do so without reservation for those who need them.

Based on the high price, did not use these services.

Very well. This was in the midst of a heat wave and there were no complaints. Even though I didn't have any air-conditioning Howard was very exact and thorough. He explained the process and what to expect from start to finish. Additionally he called and followed up several weeks later.

We had our cat - the source of the flea orgy - treated at the vet on the morning Howard was due to come. That way, after Howard's treatment, we did not have to worry about our cat fueling a further infestation. Howard told us his spray would kill not just fleas but all bugs - and he was right! Not only did our fleas completely disappear, we haven't seen a live cockroach (another problem in our city row-house) for months. The fleas did not disappear all at once - the majority of them did, but it actually took several weeks before they were all gone. Howard had warned/explained this phenomena to us in detail - it has something to do with dormant eggs that the chemical spray might have missed (the eggs are invisible, after all) hatching; but as soon as the baby flea hatch, they soon jump to one of the sprayed surfaces and die. At first, I was scared when I kept seeing fleas - despite Howard's predictions/explanations, I worried that they had not been effectively eliminated and might start re-proliferating. He spent half an hour on the phone with me explaining it again and offered to come back for free and take a look. I decided to wait a little - and, sure enough, by about three weeks later, we stopped seeing fleas altogether. I cannot even express the magnitude of our relief. Howard also proved to be unbelievably knowledgeable - he is kind of a Renaissance man who has studied widely; we genuinely enjoyed talking with him. We have already recommended him to our friends and now (belatedly - our bad) we are happy to refer him to the rest of Angie's List!

My 93 year old mom lives in Philly and I live in Texas, so I have a unique problem with getting her help from afar. I found City Wide Exterminator and was pleased until this year. Howard the owner came in August to spray for roaches. They charged my mom $300.00 to spray the whole house but he did not spray the attic. I thought what he charged her was high but he said he had a good reason. Two weeks later she was still seeing roaches, so I called him again to go back and reapply. He had the audacity to charge her another $79.00. When she protested and asked why the work wasnt warrantied he blew her off and told her it does not work that way. My cousin said that for $385.00 she contracted with Orkin for a whole years worth of services. I will never ever phone Howard again. I now think he is a crook.

I called Mr. Richardson a short time later, he called me back. I said I need HELP! I have bedbugs and don't know what to do. He took the time and explained things to me, told me the level of his service. We made an appointment. He came, on time, very professional, explained what he was going to do. He came, he waged a war and conquered. I am a very happy camper. Will I use his company again, you better believe it. If you need an experminator, I would suggest that you call him. I don't think you will go wrong.

Called City Wide Exterminators and left a message, I received a call back within minutes. Mr. Howard(owner) listened very patiently to my issue. After listening and asking me precise questions he said it sounded like I had bedbugs. He then told me that he was available to come to my house that same day and then proceeded to explain what I needed to do to prepare for his visit. He was very thorough and very professional when he treated my bedroom. Mr. Howard came back the very next day to do a follow up. I highly recommend City Wide Exterminators. I wish there was a button for A+++++.

Overall, he was great. He completed the work in timely fashion and he got rid of all of the fleas!

I feel like I've not only learned valuable information but I also avoided unnecessary expenses. This experience was quite refreshing. I wish all service people were as honest and forthcoming. I almost wish I did have a real issue because I would definitely trust these folks...

We were having a terrible problem with mice--YIKES! We call Howard on a holiday (thinking he would get back to us the next day or so), and he called us right back, and came out the next day. We thought his $400 price tag was expensive at first, but unlike other exterminators (who charge some initial fee and then hits you with some ongoing monthly fee ), he comes out regularly (weekly, every few weeks, etc.) until the mice are GONE. He puts down different bait and checks to see if they have been disturbed, he answers your questions and is always professional. After a couple of months--NO MORE MICE! And months later, he calls back just to make sure they stay gone. This company is worth every dollar. We recommend it w/out reservation.

Unbelievable service and knowledge. Howard is a wonderful man, dedicated to his craft and extremely helpful. The best!!!