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City Plumbing

Plumbing, Drain Cleaning, Heating and Air Conditioning,

About us

An experienced, professional team of plumbers and HVAC technicians with an excellent attitude, and overall concern for our customers well being. We take pride in our work and treat every customer's house as if it is our own. Known as a company built on cleanliness, professionalism, quality, and integrity.

Business highlights

12 years of trusted experience
Emergency Services Offered

Services we offer

Residential & Commercial - Plumbing Repairs & Installations, Drain Cleaning, Jetting, & Video Inspection Heating and Air Conditioning Repairs and Installations. Energy Efficient Installations. Backflow Prevention. Bathroom and Kitchen Remodeling

Amenities

Senior Discount

5%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
Visa

Reviews

4.527 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
78%
4
7%
3
4%
2
4%
1
7%


Rating CategoryRating out of 5
quality
4.4
value
4.2
professionalism
4.5
responsiveness
4.6
punctuality
4.5
Showing 1-25 of 27 reviews

Michelle Z.
08/2024
1.0
plumbing
  + -1 more
don't use these people - they indiscriminately kill mature trees in a city that already is at a shortage of them and is facing heat stress in the face of climate change. they started clawing at a mature tree's critical root zone with a backhoe indiscriminately, and when confronted said they do it "all the time" and that the trees are fine, as if they visit work sites 5-7 years later.
Description of Work: connecting to existing under street water lines and running lines across the street to new construction https://eclipse.phila.gov/phillylmsprod/pub/lms/Default.aspx?PossePresentation=Public&PosseObjectId=673551781

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$28,000

Robert G.
12/2020
5.0
plumbing, sewer cleaning
  + 0 more
Alex J was great,honest, and informative. They were very responsive. Up front pricing. I will definitely call them again for future work.
Description of Work: Main line cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Jason C.
11/2018
5.0
plumbing, drain cleaning
  + 0 more
Excellent. When the drain could not be cleared with a snake, the plumbers found another way in and quickly cleared the drain with a plunger. They were very friendly and knowledgeable.
Description of Work: Needed an exterior storm water drain unclogged.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$185

Ann F.
11/2018
5.0
plumbing, drain pipe, drain cleaning
  + 1 more
We had various plumbing work done in two of our houses. They are very professional, courteous and efficient. All work was done quickly, on time and as agreed. I would hire again and highly recommend their services.
Description of Work: Waste line from toilet was replaced; outside drain and other assorted plumbing.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Rachel M.
09/2018
5.0
plumbing
  + -1 more
As my issue was not an emergency, I scheduled ahead with City Plumbing to replace my kitchen sink garbage disposal. On the day of the scheduled appointment, the plumber did call about 2 hours before the appointment time to state that he was held up on another job and that he would be about 45 minutes late but, he did show up at the later time with no further delays. He quickly replaced the garbage disposal and cleaned up and was finished in about an hour. I was quite pleased with the service City Plumbing provided and I would definitely hire them again.
Description of Work: Replaced garbage disposal in kitchen sink

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$450

Stephan P.
07/2018
5.0
plumbing
  + -1 more
Very smoothly. There were some complications with a part, not their fault, and they had to come back a later day when the correct part came, and were willing to do that without charging an extra mobilization fee, which would have been fair for them to request, since the second trip kills half a day for their team. We were really happy with their work and professionalism and will use them for more work in the future.
Description of Work: Install large whole house water filtration system

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

lionel D.
04/2018
3.0
plumbing
  + -1 more
they repaired it...3 days later
Description of Work: leak in shower

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
3.0
responsiveness
3.0
punctuality
2.0

$125

susan W.
11/2017
5.0
plumbing, drain cleaning
  + 0 more
Great, fixed problem within an hour. Service guy even taught me a couple of tricks about the toilet. Very satisfied with service. Neat and clean.
Description of Work: Leak from clogged pipe and toilet

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$260

Skip S.
11/2017
5.0
plumbing
  + -1 more
Great job. CJ was the best. showed up for estimate appointment (not everyone did) stayed in communication with me as this was an emergency job. job was scheduled promptly, arrived when expected. final price less that original quote. nice to see there's still honest contractors around. my new go to plumber for my Olney props.
Description of Work: replace broken drain pipe in ceiling.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$900

Kellie S.
11/2017
5.0
plumbing
  + -1 more
Excellent! City Plumbing was extremely prompt in their response, the price was very fair, the workmen showed up right on time as promised and the work was completed quickly and professionally.
Description of Work: Needed hot and cold water pipes and drain pipe installed for a new kitchenette.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Em C.
09/2017
2.0
plumbing
  + -1 more
I contacted City Plumbing and arranged for a visit to my home to discuss the work that I wanted done. The representative came out and did a walk through as we discussed the project and they seemed very professional. After approximately 5-10 minutes the plumber said he understood what I wanted and would follow up within a few days with an estimate. A few days passed and I hadn't heard back. I called City Plumbing and was advised that I should hear something that day. I never heard back and ended up calling 2 additional times on different days for an update or estimate on the work to no avail. Here we are more than 2 weeks later and still no word back from City Plumbing. Waste of my time!!
Description of Work: Installation of Plumbing for new bathroom

Rating CategoryRating out of 5
professionalism
2.0
responsiveness
2.0


Joy P.
07/2017
5.0
plumbing
  + -1 more
I was very pleased. Scheduling was easy, Ryan (the estimator) called ahead and arrived within the window given me, offering me a competitive rate (in the same ballpark as a competitor, a bit cheaper but not by a lot). He was also willing to work with me on getting a for-now fix while informing me that I'd need a bigger job to get up to code (the competitor also said this, so I don't think it was upselling, plus Ryan's ballpark estimate for the bigger job was much better than the competitor's ballpark). Two staff (Mike, I think, and Pat) came out to do the work the same day and were prompt, clean, and quick. They handled disposal like champs and left my basement in a much better shape than they found it, making sure to leave the pipes ready for the "bigger fix" when I'm ready. Then Erica called within the hour to make sure I had my copy of the invoice. Seems like this is a well-run business with sufficient staffing and professional people.
Description of Work: I had an old rusted-out cast iron pipe that was nearing catastrophic levels of thinning and cracking. I needed it replaced, and fast, before other workers came to do work in the basement -- I knew that one wrong bump or dropped wrench could spell disaster! I had an immediate issue that needed fixing ASAP as well as wanting to know what else I'd need to do in the future to remediate the former owners' workarounds as far as rainwater removal.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$600

Response from City Plumbing
Thank you so much for your positive review, we know how time sensitive your situation was and we are certainly glad we could help! Please keep us in mind for any future plumbing, heating or A/C needs.

Farhad K.
06/2017
5.0
plumbing, drain cleaning
  + 0 more
CJ completed the first job, and two other men ( wish I could re,ember their names) completed the other. Everyone was excellent. Professional, courteous and we were very satisfied with the work. I've had two very good experiences with this company. Would highly recommend
Description of Work: I've had city plumbing do two jobs - they installed a bathroom sink, fixed a leak and installed a kitchen sink

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from City Plumbing
Thank you so much for your review. We look forward to helping you with any of your future plumbing, heating or A/C needs. It was a pleasure working with you!

Terea T.
01/2017
5.0
plumbing
  + -1 more
CJ did a great job. Very professional.
Description of Work: removed and replaced drains in hall bathroom.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,650

Response from City Plumbing
Thank you for your feedback. We are very glad you were satisfied with the work and service we provided.

Eric H.
01/2017
1.0
plumbing
  + -1 more
Union was replaced with little concern for straining surrounding pipes. Plummer loosened and re-tightened many surrounding joints unnecessarily which could have caused leaks elsewhere. Took a bull in a china shop approach instead of using logic and skill. Provided own parts and service for a single union replacement was still $425.00. Extremely over-priced.
Description of Work: Replacement of union

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
5.0
punctuality
5.0

$425

Response from City Plumbing
We're sorry you feel this way but the service call was after normal business hours on a holiday weekend. The price was quoted over the phone before arriving and agreed to. Cj was the mechanic sent and is highly trained and highly reviewed on this site. Sometimes these old lines need a little more pressure applied due to rust and other factors. Your business is very important to us and we appreciate your feedback, we will work harder at better customer satisfaction.

Raymond G.
09/2016
5.0
plumbing
  + -1 more
Service was excellent, they were professional and clean.
Description of Work: Shower faucets/diverter, shut off valves for washer, move gas line for stove

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,200

Steven O.
06/2016
4.0
heating & air conditioning/hvac, plumbing
  + 0 more
unknown

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0


Linda R K.
05/2016
5.0
heating & air conditioning/hvac, plumbing
  + 0 more
unknown
Description of Work: My heater quit on the coldest day of the year (as they will). I lost one day waiting for another heater "specialist," and then I called my contractor for a referral. It was City Plumbing. Ryan Hughes, the owner, came out the next day and we discussed the age of my a/c (32 yrs) and H2O heater (16) as well. He gave me a good price to replace the whole system, and it was done two days later.Luckily, I am in a row house, and the temp never got below 57. His installers were punctual, worked all day, and didn't leave until everything was completed (7pm). They replaced my old thermostat and dropped off a CO detector later, too. They were clean, careful and wiped up where needed. (My basement was crammed and a lot needed to be moved, which ended up motivating me to do some serious clean-up over that week-end, a good thing!) So far, everything seems to be working well.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$6,000

Beth C.
03/2016
5.0
drain cleaning, drain pipe, plumbing, sewer cleaning
  + 2 more
Everything was great. The person who answered was professional and courteous, they were able to do same day service and I was flexible with the time ("this afternoon") and got a call about an hour later letting me know they were 20 minutes away. They then showed up right on time, assessed and fixed the problem in about 20 minutes, and even gave me tips to keep it unclogged. Would recommend and use them again.
Description of Work: Unclogged storm drain

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

Catherine K.
03/2016
5.0
heating & air conditioning/hvac, plumbing
  + 0 more
unknown
Description of Work: The office staff is responsive, and the plumber was prompt the first time out, but needed to come back with a part the next day. The second time, he came over three hours after the end of the time window quoted by the office, and there was no call or email to let us know he would be late. The work was well done and less expensive than originally quoted.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$175

Jacquelyn E.
03/2016
4.0
plumbing
  + -1 more
The worker only knew how to clear drains, so could not answer any other plumbing questions.
Description of Work: Clear a drain

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$150

William T.
12/2015
5.0
plumbing
  + -1 more
The plumber CJ arrived early, slightly ahead of schedule, which was fine. Went over the various type of brand, quality and power options for the grinder. And after purchasing the item for a local supplier, had the installation complete. In all, less than three hours. Great job.
Description of Work: He installed an Insinkerator grinder under my kitchen sink.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$550

Response from City Plumbing
Thank you for your business and positive feedback. We truly take pride in delivering quality service. We look forward to any future service we may be able to help with.

Art C.
11/2015
5.0
plumbing
  + -1 more
unknown
Description of Work: They replaced a cracked sewer line and also replaced the copper lines with pex tubing. It went very well. They were very clean workers and they worked around the other issues I had going on in my house.
Rating CategoryRating out of 5
Yes, I recommend this pro

trish K.
11/2015
5.0
plumbing
  + -1 more
/
Description of Work: My basement flooded and they fixed a repair.
Rating CategoryRating out of 5
Yes, I recommend this pro

trish K.
11/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: They fixed my A/C.
Rating CategoryRating out of 5
Yes, I recommend this pro
    • 1(current)
    • 2

Contact information

3383 Miller St, Philadelphia, PA 19134

http://www.MyCityPlumbing.com

Service hours

Sunday:
12:00 AM - 11:30 PM
Monday:
12:00 AM - 11:30 PM
Tuesday:
12:00 AM - 11:30 PM
Wednesday:
12:00 AM - 11:30 PM
Thursday:
12:00 AM - 11:30 PM
Friday:
12:00 AM - 11:30 PM
Saturday:
12:00 AM - 11:30 PM

Licensing

Bonded

Insured

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
Yes
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Plumbing,
Drain Cleaning,
Heating and Air Conditioning,
Sewer Cleaning,
Drain Pipe Installation,
Natural Gas Lines,
Kitchen and Bath Remodeling,
Water Coolers,
Water Filtration and Softening,
Water Heaters,
Ceramic Tile

FAQ

City Plumbing is currently rated 4.5 overall out of 5.

Sunday: 12:00 AM - 11:30 PM

Monday: 12:00 AM - 11:30 PM

Tuesday: 12:00 AM - 11:30 PM

Wednesday: 12:00 AM - 11:30 PM

Thursday: 12:00 AM - 11:30 PM

Friday: 12:00 AM - 11:30 PM

Saturday: 12:00 AM - 11:30 PM

City Plumbing accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
No, City Plumbing does not offer free project estimates.
Yes, City Plumbing offers eco-friendly accreditations.
No, City Plumbing does not offer a senior discount.
Yes, City Plumbing offers emergency services.
No, City Plumbing does not offer warranties.
City Plumbing offers the following services: Residential & Commercial - Plumbing Repairs & Installations, Drain Cleaning, Jetting, & Video Inspection Heating and Air Conditioning Repairs and Installations. Energy Efficient Installations. Backflow Prevention. Bathroom and Kitchen Remodeling

Contact information

3383 Miller St, Philadelphia, PA 19134

http://www.MyCityPlumbing.com

Service hours

Sunday:
12:00 AM - 11:30 PM
Monday:
12:00 AM - 11:30 PM
Tuesday:
12:00 AM - 11:30 PM
Wednesday:
12:00 AM - 11:30 PM
Thursday:
12:00 AM - 11:30 PM
Friday:
12:00 AM - 11:30 PM
Saturday:
12:00 AM - 11:30 PM