Castelli Roofing & General Construction Inc

Marcy, the receptionist, was very pleasant. I enjoyed talking with her. They sent an estimate through the mail, and the price was reasonable. They were pleasant and prompt.

The Castelli roofing company did a great job! The workers assessed the old roof; shortly afterward, I spoke with Marcy about a detailed estimate of the work that needed to be done. A written estimate was then sent via email. A roof replacement was scheduled to begin within a few weeks and was completed with no problems. I would definitely hire Castelli again! The company was professional and dependable!

Even though my roof ended up costing almost twice what the original estimate was, I know Castelli gave me a fair deal and did quality work. The thing about my roof was, all the plywood had rotted out, to the point where even a couple of beams needed to be replaced. I had no idea the roof was in such bad shape (I just bought the house and the inspector said the roof needed replacement, but he did not indicate the truly emergent situation), and the roofers didn't either. I guess it's one of those things you can't know until you "open the hood." Once they did, it was apparent that there were more than just a few mushy spots. I saw the rotten plywood in the dumpster, it was legit rotten and there was a lot of it. Marcy called me to let me know about the extent of the damage when the workers discovered it, and while I wasn't overjoyed to spend so much more than I had budgeted, crap happens and I'm glad Castelli took care of it for me before there was water pouring into my living room or worse. Marcy, Alex, Mike and the rest of the crew were very easy to work with. They were responsive, courteous, punctual, and hardworking. They did a ton of work in a short period of time (even working on a holiday), and were always polite. I'm a little overprotective of my young child and mother-in-law, but I felt comfortable leaving them in the home during the day while the men worked on the roof. And Marcy kept me well-informed from the first contact all the way through to the end of the job. Actually even past the end. Some strong winds pulled my chimney cap loose a couple days after the roof was completed. I assumed this was something related to the work they did up there, so I called and Marcy sent someone to check it out that same day. He said the cap was kaput but affixed it to the chimney as a courtesy. Castelli didn't have to do that, but they did, without hesitation. That says something about their integrity, and their superior customer service. I'd recommend them to a friend, definitely.

Marcy, Mike, Alex,, and the entire team at Castelli Roofing are wonderful. Their level of workmanship, professionalism, precision and care is notable, and we would recommend them to anyone who is looking for the best. We are very grateful and impressed.

Everyone was very upfront and professional from the initial estimate to the final product. There was a small problem after the roof was done and they promptly came over and addressed the issue. The pricing was reasonable.

Castelli Roofing came out very quickly to do a roof inspection. They were able to provide a certification and were a pleasure to work with every step of the way. I would highly recommend!

The were on time, polite, and very efficient.

Never called back will not be a returning customer.

I needed my cornice repaired. I received an estimate from a roofer and a contractor, prior to meeting with Robert Castelli and two of his employees, that I knew was much too high. I was pleasantly surprised when Robert's estimate was much lower than the two other estimates I had received. They performed the work the next day. Great results. Great/fair price! Professionals. He even took the time to have his employee check my roof for any possible damage and made preventative spot repairs free of charge. I recommend this company.

I had a leak in the house I recently purchased despite the roof being relatively new. The first contractor wanted to reseal & put new flashing on for a price higher than my brother recently paid for an entirely new roof. That's when I got on Angie's list, called Castelli and was very pleased from the beginning. They were much better at communication, telling me when a roofer would look at the roof and when the repair work would be done. I got an estimate soon after the inspection (the last contractor had me wait days after the inspection). Castelli agreed with my original contractor on what needed to be done, but at a 1/3 of the price. Yet, (based on their reputation) I expect they did a good job. Time will tell, but I would definitely call again because of how prompt they are about getting back to you.

Punctual, thorough and price was on target. Robert showed me the before and after photos on his phone and it looked like it made a big difference. Even better, he said the roof was in pretty good shape and with the new aluminum coating should handle mother nature for the foreseeable future. Only small thing, I did ask a couple of times for the photos and never received them, but no big deal. Otherwise great service and definitely recommended.

It couldn't have gone any smoother! Called and talk to a very nice women, she told me the guys would come out that week to check the roof . They came and told me exactly what the home inspector said, roof just need maintenance. Came to complete the job on Monday, then charged me less then the original quote. Will be using them agin in the future.

This is a very trustworthy and honest company. Our roofer is 7 yr old roofer. It starts to leak a week ago. We contacted three A rated roofer from Angies list in Philadelphia area. Two others are recommending to replace the whole roof, claiming it was not done correctly from the very beginning. One guy told me, "did you see the small bump in the roof, that means some water get there and the wood underneath needs to be replace as well". I was so upset for the whole night and about to hire a lawyer to sue my builder. Only Castelli Roofing told me the roof is in good condition, just a regular maintenance, it took them 20 minutes to finish. they told me the bump is because of the joint with the neighbor. I strongly recommend you to contact Castelli Roofing if other roofer told you your roof needs to be completely replaced.

The gentleman was early and wonderful. He was very thorough while looking over my roof and then sat down to explain what he found and gave me an itemized list of the cost for the roof repairs. He was very professional and thorough.

I highly recommend them, when I call the guy the guy came back and completed it and since the roof was put we don't have any problem. They did everything they were supposed to do up in the roof. They were very nice people.

June: I bought the inspection package and then sold me on some extras, a new cap and caulking, and a new flat roof where a deck had once been. Leading up to the day of work (May 8) , It seemed to go fine but at the end of the job when I came home, the new flat roof had major wrinkles, and has major puddling. I cannot put a deck back on which is what we specified. Even if the roof had no pitch, it was a mess of a job. I contacted the owner and sent photos and heard nothing. My husband texted the foreman and he finally came to look, agreed it was pending, offered to make the wrinkles right and then left saying they would put us on the schedule. That was weeks ago and I have not heard a thing. The roof has to be redone and I am out nearly 1200, The other spot the supposedly caulked is leaking again. This was a disaster. July 10, 2015: Follow up: Marcy from Castelli contacted me after I contacted them and posted my Poor Angieslist rating and said they would stand by their warranty and she had thought the problems had been fixed which was why she did not contact me a month before when I had emailed with photos. She then sent the owner to look at the job. He reviewed the work and offered to fix it, to my satisfaction. I declined and asked for a refund saying I wished to use another contractor. I appreciate that once they recognized the problem, they followed up and did try to make things right. As Marcy states in her reply to my rating (And, I note, had been that detailed about all the issues they "saw" up front, in the beginning, then we all probably would have had a better ending) ...Robert (the owner) agreed to grant the refund and at the end of the day, I do feel they did the best they could under the circumstances to ensure customer satisfaction and make things right. I just wish they had taken time up front to look at the roof and drain box and make the correct recommendations so we didn't have this disconnect and problems we had..Money was not the issue for me, the problem, the sloppy workmanship and the response time was. I appreciate the refund and I am more than happy to pay for someone else to do the job.

They came very early in the morning and finished the job. I was shown pictures of the roof. We were very pleased. I have told my friends and shared my new roof pictures with. My husband and I are very pleased.

The roofer arrived on time and began work immediately. They finished the work in one day and fixed problem that they found while doing the contracted work. The were extremely considerate...the even cleaned out the porch gutters! Their prices was very reasonable. Overall...and excellent experience.

It went really well. They arrived as scheduled. No issues at all and all work completed within less than 3 hours. This was not just a repair but a re-design correcting the original building roofing error resulting in pooling and leaking. Jimmy is a charm and the two laborers were 2 nice guys who were focused on the work at hand. Marcy, the business administrator took our initial call and subsequent calls and she KNOWS roofing better than your average person. She also did some necessary hand-holding as we we needed re-assurance that the work would go just fine........and it did; she was right.

They are OK. They showed up on time and their services were good

They were really good. They were absolutely outstanding. I actually end up changing the schedule on them and they were totally helpful. They ran into an issue that was something with the house and they took care of it anyway. They even had to spend a little extra time doing something and they didn't charge extra for it. They are one of the best interactions we had ever had with a construction company.

The service was quick, timely, clean and professional.

I initially called Castelli to fix a detached gutter in the front of the 3 story rowhouse. They responded the next day, called me at work, and offered to reconnect the gutter on the spot for $45. Quick, easy, and I liked the price, so I said yes. I also asked the guy how the roof looked, although I was pretty sure I knew the answer as it is about 15 years old. He said that he could offer to patch it for a few hundred dollars, but that it would be a waste as the roof really needed to be replaced. I asked for an estimate to be sent, and Marcy sent one within 48 hours. The $2,160 estimate to replace the 4 square main roof with new rubber bitumen, flashings around the stacks, skylights, and chimney, recoat two small 1.5 square roofs, replace the front gutter and downspout, and address some roof drainage issues on a small flat section sounded very fair to me. Castelli was also able to be flexible with the installation date as I had a small window during which the work could be done. On the install date, the Castelli team was on time, worked quickly and efficiently, was very friendly and courteous, and had the whole thing done in under 4 hours. They also guarantee their new roof for 15 years (provided service is done on a schedule) and the warranty is transferable should I sell. Overall I would strongly recommend Castelli for any roofing or gutter needs.

They are awesome. They are extremely thorough. But, they are pricey. They sometimes have a long backlog.

It went well. I wanted them to check my roof and make sure that there were no leaks. There were no leaks and that was all they did for me. There were no additional charges. I contacted them right away but they weren’t able to get to me until a month later. They never contacted me by phone and they did everything by email. I would have liked a phone call.