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Carol Diament - Compass RE

Real Estate Agents

About us

Carol Diament has earned the Angie's List Super Service Award for 3 straight years. Respected Philadelphia real estate professional Carol has one simple mission: To exceed every client's expectations. That means arming each buyer and seller with the full force of her 25 years' experience, her highly adept negotiating skill and her almost prescient ability to avoid pitfalls and overcome challenges. Responsive and supportive — from the first meeting to the closing table, and beyond — clients feel well cared for under Carol's guidance. She's a wealth of information, a steadfast navigator, and she always knows how to make a good deal even better. Clients rave about Carol's no-pressure approach and ability to make the entire process not only stress-free, but enjoyable. No matter how complex the deal, she seems to think of everything, and she's extraordinarily generous with her time. Carol is both a Certified Negotiation Expert and a Certified Luxury Home Specialist. Consistently recognized among the top brokers in the city, she's been named a Philadelphia Magazine Five-Star Agent for six years running. With her thorough grasp of market trends and an extensive network of the associated professionals necessary to get the job done, Carol looks forward to exceeding expectation as your dedicated real estate advocate.

Business highlights

21 years of trusted experience

Services we offer

Real Estate

Services we don't offer

NA


Accepted payment methods

Check

Reviews

5.050 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
96%
4
2%
3
0%
2
2%
1
0%


Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Showing 26-50 of 50 reviews

Michael B.
02/2016
5.0
real estate agents
  + -1 more
I had the pleasure of buying (2006) and selling (2015) my home with Carol. She was very knowledgeable about areas I wanted to live in the Philly Metro area. After seeing countless places, I fell in love with a rehab in what was the Graduate Hospital area. I got engaged there. I brought my now five year-old son there as a new born. She is great with follow-up. She is great with references and great with keeping in touch. That being said, Carol helped us sell that house to another young couple who is probably on their way to having a great story, as well. If we ever move back to Philly, Carol will be first on our list to contact!
Description of Work: She helped us to sell our home.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$19,200

Response from Carol Diament - Compass RE
I has been such pleasure to work with you from the first moment we met so many years ago when you bought your first house. Stories like yours are a favorite part of the work I do. I wish you great happiness in New York and will miss you!

Emily Y.
01/2016
5.0
real estate agents
  + -1 more
Located, showed, and helped us disentangle the complexity of homes for sale, patiently showing us over 30 homes! Effectively helped locate support people: mortgage company, inspector, electrician; and handled paperwork for purchase contract.
Description of Work: Buyer's agent, real estate

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

RONALD C.
12/2015
5.0
real estate agents
  + -1 more
Carol went out of her way to get the condo sold. Due to some unusual features, the condo was very difficult to market, but she had some creative ideas to get the job done. She was always easily available by phone and email to answer any questions, and kept me informed immediately of any developments. She knows the business and the real estate environment thoroughly.
Description of Work: Sold my condo.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Carol Diament - Compass RE
Thanks, RONALD COOLEY. I'm so glad we got the job done for you. You were always responsive and helpful during some of the the challenges we faced. I think you would agree that persistence pays off! We never gave up!

Brenda C.
09/2015
5.0
real estate agents
  + -1 more
Carol helped us buy a home for a reasonable price is a great location! With the needs we had, in a calm patient way, she lead us in a direction we needed to go. We appreciate all her guidance!
Description of Work: Carol was recommended to us by a long time Philadelphia resident and multiple property owner. We live in Rockford Illinois and needed someone who would forward listings and be available for phone contact to answer questions. She provided constant new listings and promptly responded to all our questions. Her years of experience and knowledge of Philadelphia real estate was very helpful to us!!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Carol Diament - Compass RE
Thanks, Member! It was a delight to work with you and your two charming kids. I can't wait to see the finished product!

Naomi P.
09/2015
5.0
real estate agents
  + -1 more
Carol is responsive and a great advocate for your needs. She is knowledgeable about the Philadelphia housing market and the related systems. We found Carol to be straight forward, honest, and she follows through with any loose ends.
Description of Work: Carol helped us buy our first home in 2007 and sell it this past year.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$7,500

Response from Carol Diament - Compass RE
Hi [Member Name Removed], I was so glad to be able to help you sell your home and transition to your new life in New York. It was especially meaningful to me since the house you sold was the one we worked together to buy when you and Iain were a young couple buying your first house. Best wishes and hope you are well settled by now.

Janet P.
08/2015
5.0
real estate agents
  + -1 more
Moving is stressful, but Carol made it as easy as possible. She also helped us find reliable people to help with cleaning and minor repairs. She was always available, dependable, and punctual. Because we were out of town when many of the documents had to be completed, she was always helpful with handling the details of the documents, and helping us complete them. She is everything you could wish for in a realtor.
Description of Work: She helped us get our house ready to sell, and then she sold it!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$71,000

TITO O.
06/2015
5.0
real estate agents
  + -1 more
Carol was really responsive and available to us. We purchased new construction which took longer than expected to complete and she stuck it out with us the whole way. She is also a skilled mediator and helped negotiate a fair deal for us. Carol also seems to be well connected in the community and helped us find our home prior to it being listed through relationships she previously had. I would certainly recommend her services if you are looking for someone who will work for your best interests, and has a lot of experience
Description of Work: Carol was our realtor who helped us find our home

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Carol Diament - Compass RE
Hi [member name removed], Thanks for the review! Buying new construction, especially when it's not built yet, is not always easy. So thanks for taking the leap of faith that this would be a well built home. You did a fantastic job of customizing it with the fixtures and color choices. It's now a home that really reflects your vision, and I hope you will be very happy there! All the best, Carol

Guido J.
05/2015
5.0
real estate agents
  + -1 more
I was very fortunate to have worked with Carol as she eased my transition to Philly and properly supported me in the biggest buying decision I have made. And it did not stop once I had signed an agreement of sale, her support continued as I was making choices for the new property where she joined me to pick out the options for the house (it was a new construction). As this was the first time going through this process, I was very thankful for her advise and for going well beyond the role of a normal real estate agent. She will worked diligently to help you find a new home, to help you through the paperwork and she can also recommend many suppliers that you may need for the process (e.g. loan companies, inspection services, etc).
Description of Work: I recently moved to Philadelphia and I was looking to buy a new property. I was very fortunate to have found Carol as she gave me a good overview of the different neighborhoods in Philly and showed different properties to me. She helped me identify the right new property and neighborhood that fit my needs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Carol Diament - Compass RE
Thanks so much, [Member name removed]. You have been a delight to work with since day one. I'm so glad that everything is working out so well for you in Philly and that we found such a great builder in Frank. He is way above the average builder. I wish you many years of happiness in your new house!

Kimberly L.
05/2015
2.0
real estate agents
  + -1 more
unknown
Description of Work: Contacted to help me find a rental property, with the intention of using them to buy a house next year or so. Was initially told my housing requirements were no problem. After a few weeks, I had only been sent info for a handful of apartments, about half of which were above my price range, and the agent changed his tune, saying that I would need to double what I expected to pay. I eventually found a large apartment in my price range on craigslist. Would not recommend this group for apartment hunting.

Rating CategoryRating out of 5
quality
2.0
professionalism
2.0
responsiveness
2.0
punctuality
2.0


Response from Carol Diament - Compass RE
[Removed Member Name], I am so sorry you had this experience. I only very rarely handle rentals so I referred your request to an agent that does rentals who I thought could handle your request. Obviously he did not do a good job at all and I take responsibility for suggesting you use him. Again, I am very sorry but glad you found a good place.

Jay M.
05/2015
5.0
real estate agents
  + -1 more
We were incredibly fortunate to find Carol because of her great reviews on Angie's List. From the first moment that I called her, she clearly tried to understand exactly what we were looking for in a house. She has been thorough, patient , incredibly knowledgeable, well-connected, and honest. She gave her honest assessment that the house we were interested in buying was not worth close to what the asking price was and encouraged us to put in a lower bid that reflected her educated opinion of the house's worth, even though it meant it would be harder to reach an agreement. Fortunately we were able to agree on a price. Even after our offer was accepted, Carol has acted tirelessly to help us find good contractors and designers to do some needed work on the house, putting us in contact with the many people she knows in the community. We have loved working with Carol and would not hesitate to recommend her or use her as our agent in the future.
Description of Work: Acted as our agent for the recent purchase of our home

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Robert E.
04/2015
5.0
real estate agents
  + -1 more
I am really fortunate to have found Carol to help me purchase my first home in Philadelphia! As my buyer's agent she took the time to explain each step of the process and guide me through it. Carol is very patient, a great negotiator, and she always was available to answer all of my questions. Throughout the whole process I felt like I was a priority, even though she is of course always working with several clients during any given week. At every single step Carol had my best interests in mind and made sure we were treated fairly! Carol is a pleasure to work with, and her experience proved to be very valuable. We got the home we wanted, in the neighborhood we wanted, at the price we wanted! Couldn't ask for anything more: Carol really delivered. Thank you Carol!!
Description of Work: Carol was my buyer's agent - first time home buyer

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Carol Diament - Compass RE
[Member Name Removed], I knew we would make a good team from the I first time I met you. There is nothing that makes me happier than when I am able to draw on my experience to help guide clients through what is not always an easy process. I think the house we found is just perfect for you. When I heard there were 16 showings the first day and a half it was on the market, I knew you would have to jump at it... and you did! I hope you have many happy years there! Many thanks for placing your trust in me.

Marilyn F.
04/2015
5.0
real estate agents
  + -1 more
Ms. Diament was wonderful. As I said above, she did work for us at night and while she was on vacation! She hooked us up with a great handyman! She was so knowledgeable and helpful. She went above and beyond what most realtors would do. She found us our dream house and helped us to make it ours easily and painlessly. I cannot recommend her highly enough!
Description of Work: What DIDN'T she do? She was amazing. She did work for us at night, while she was on vacation! She hooked us up with a great handyman!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Carol Diament - Compass RE
Thanks so much for your kind words, [member name removed]. I'm so glad that you and [name removed] are loving the house that we were able to find and that Shawn worked out well as a handyman. You and [name removed] were such easy clients to work with! And you were so appreciative, it always made me want to do even more for you. I wish you many happy years there.

Matthew P.
01/2015
5.0
real estate agents
  + -1 more
We originally listed our home for sale with another realtor and ultimately changed listing companies and agents to Carol and couldn't have been happier with the service, expertise, and overall experience. We were not local which meant we were a little more demanding and Carol constantly went above and beyond in meeting our needs and helping us close on the sale of our home without our being present at the closing which was huge for us and our professional schedules. Throughout the process she was very accommodating to our goals and needs and provided valuable suggestions throughout the process to help make the overall experience as easy as possible for us while meeting our needs. She was always extremely responsive and flexible to our needs which meant a lot as again we were not local and able to just drop by her office or the property. Carol made the whole listing/selling process as stress free as possible and we couldn't have asked for a better job. We would highly recommend Carol if you're looking for a realtor who will go above and beyond ensuring you're needs are met.
Description of Work: Carol represented us as our listing agent.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Carol Diament - Compass RE
Thanks so much [member name removed] It was a wonderful feeling that I was able to help you and Jennifer sell your home and to be able to move on without having the worry and expense of still owning a home here. I couldn't do what I do without my wonderful assistant, Andrew who keeps everything on the office side of things running smoothly, so I have the time to devote to my clients' special needs. Thanks so much for your business!

Bradford R.
01/2015
5.0
real estate agents
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

JANET R.
09/2014
5.0
real estate agents
  + -1 more
unknown
Description of Work: Carol is the type of realtor I am looking for. She has been in the business for years and knows the industry well. She lives in Philadelphia in the exact neighborhood I am looking in and she also has had experience in custom building in case I decide on that route. This will be a long term relationship for sure which is so important throughout the house-hunting process. | |She returns my calls promptly and sends me listings via email for me to review. She has also educated me about the present state of the market and the value of location in the various neighborhoods.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Carol Diament - Compass RE
[member name removed], Thanks so much for the review! You are a great client and are so wonderfully and enthusiastically engaged in the process of finding the right house! I think we are a great team!

Lohith K.
08/2014
5.0
real estate agents
  + -1 more
Carol is hands down the best real estate agent we came across during our home search in Philadelphia. When we first met her at one of her properties, she sat us down and shared a valuable amount of information, despite the fact that it was a holiday weekend and that she wasn't even our agent. We knew then and there that she would be the best agent to represent us in our home search. Within the first two weeks working with her, she had lined up many different possible properties that matched our strict criteria. When we asked her about certain properties, she was very honest and told us both the good and bad aspects of those properties. Best of all, she was always reachable, either by phone or email. We always had a response by the end of the day, sometimes late at night after business hours. She guided us through the complex and stressful process of home inspections and negotiations and always put us at ease. With her help, we bought a wonderful home at a fair price. We wouldn't have been confident with our home purchase without her. We would strongly recommend her to other home buyers looking in Philadelphia.
Description of Work: Carol was our buyer's agent for the home we bought in Philadelphia, PA.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Carol Diament - Compass RE
[member name removed], thanks so much for being a great client! You and your family were so wonderful to work with! I think you ended up with just the right house and glad you didn't buy the other one! I wish you much happiness in your new home. Best, Carol

Joseph B.
06/2014
5.0
real estate agents
  + -1 more
Moving, particularly after 28 years in the same home, is a totally stress filled event. When you combine the search for the perfect new home, and then arrange for the redecorating and staging of the home your selling, it?s easy to be overwhelmed. On the advice of a friend, we called Carol Diament, of Coldwell Banker Preferred. It was the right call. When we talked to Carol the first time, we knew she was there to help, not just get our listing. From our initial meeting with Carol, she really understood what we wanted to do. With her knowledge and experience in the Philadelphia market, we visited only properties that met our needs. No wasted time spinning our wheels. We found the right home in 3 weeks. Carol?s advice and support with the redecorating and staging of the home we were selling was right on. She helped us find a contractor, advised on the decorating and when to come to the market. Our home sold in less than a week with 2 offers in that time. If you are even thinking about moving, call Carol.
Description of Work: Carol acted as the agent in our search for a new home and the sale of the home we occupied for 28 years.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Laura S.
03/2014
5.0
real estate agents
  + -1 more
We could not have asked for a better experience. Carol was experienced, always making good suggestions for us to consider, but also flexible, when we wanted something a particular way. She was very responsive, very professional, and did a great job of negotiating for us. She also went out of her way to set things up so that we didn't have to be at settlement despite the fact that our settlement happened very quickly and there had to be a rush on the paperwork to make it happen. We had over 10 showings in the first few days of the listing and multiple offers (good offers) the first week. From start to finish we sold our condo in less than two months with minimal stress, and we are grateful to Carol for all of her hard work.
Description of Work: Carol helped us get our condo ready to list, suggested using digital staging (since we weren't living there) - which was a great idea, listed the unit, and sold the unit.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Carol Diament - Compass RE
Thanks so much, [member name removed]! You and [member name removed] were the ideal clients. I'm so glad you found me on Angie's List and that it was a win-win for all. Nothing makes me happier than helping people move forward to the next step in their lives. Congrats on the sale!

Edward W.
10/2013
5.0
real estate agents
  + -1 more
Carol Diament is a knowledgeable real estate agent who is committed to assisting her clients find the right home. In our search, we needed to find a home quickly and Carol made our search a priority. She found several houses that met our needs inside and outside of the city. Carol has also kept in touch over the last few years and even visited to see the improvements that we have made. Her visit assisted us with deciding on future projects that would provide value upon resale. We will definitely reach out to Carol if or when we begin the search for another home. We highly recommend Carol as your agent!
Description of Work: Carol Diament served as our realtor as we searched for a home in the Philadelphia area.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Holly V.
09/2013
5.0
real estate agents
  + -1 more
As first time home buyers, my husband and I were very lucky to have found Carol! She was extremely helpful every step of the way. She was always available to answer any questions we had, responsive and flexible in setting up times for us to look at homes, and knowledgeable in providing advice to help us to narrow down our search. I would highly recommend Carol to anyone looking for help finding a new home!
Description of Work: Helped us buy a home

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Debra M.
09/2013
5.0
real estate agents
  + -1 more
Professional, always responsive and patient during my difficult times. For me it was an awful upheaval and she NEVER added pressure. If I ever need a realtor again or need to refer a friend, she would be my choice without hesitation.
Description of Work: Sold my home.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

uplekh P.
08/2013
4.0
real estate agents
  + -1 more
Everything went well. Carole was readily available whenever I had questions, she was very honest, and she did a great job.
Description of Work: She helped me to purchase a new home.

Rating CategoryRating out of 5
quality
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

William H.
08/2013
5.0
real estate agents
  + -1 more
Ms. Daiment has been involved in the sale/purchase of 3 properties for me and my family, and the reason I've continued to work with her is her tireless effort and constant professionalism. I realized how valuable it is to have an agent with so many years of experience in the Philadelphia market. My most recent sale was a tough one. There was a lengthy back & forth negotiation, requests for improvements, and administrative mistakes made by the sellers representatives. All the leases ended during the process, which was an added complication. Additionally, it was an international buyer with a NY attorney. The process dragged on & on. It was as stressful as it gets. Carol was there every step of the way; making phone calls, coming up with solutions, coordinating with contractors, etc. I would highly recommend her, particularly if you have a rental property (given all the complications that come with selling a property long-distance, dealing with lease issues, etc). Carol even handled my closing for me, so I didn't have to travel for 3 hours just to add my signature. Lastly, one of the more meaningful things that Carol did was give up a portion of her agent's fee when the seller and I reached an impasse in our negotiations over price. Selling or buying a home always comes with a certain amount of stress; so having such a dedicated agent like Carol made all the difference.
Description of Work: Ms. Diament was my seller's agent for the sale of my triplex rental property in University City, Philadelphia.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Vladimir O.
08/2013
5.0
real estate agents
  + -1 more
Carol is superb realtor and at this point I have used her services twice. In one persona Carol combines uncanny knowledge of the local real estate market, no pressure approach, and easy and precise communication. With her you always know where you are in your sale or purchase process and without a doubt she will get you the best results possible under current market conditions. She is open and honest and those are the qualities I value the most.
Description of Work: Carol is realtor with Coldwell Banker Preferred and I have used her services in the past year to sell and purchase properties in Philadelphia PA.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

marcia K.
07/2013
5.0
real estate agents
  + -1 more
Ms. Diament promptly gave me names and contact info for 3 appraisers, and advised me about the necessity of getting several estimates. She had nothing to gain financially from this advice, as the appraisal is connected with a buy-out by one of the co-owners.
Description of Work: Provided names and contact information for house appraisers, advised me about getting several appraisals.

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
    • 1
    • 2(current)

Contact information

1601 Market St, Philadelphia, PA 19103

http://www.sellphiladelphiahomes.com

Service hours

Sunday:
9:00 AM - 8:00 PM
Monday:
9:00 AM - 8:00 PM
Tuesday:
9:00 AM - 8:00 PM
Wednesday:
9:00 AM - 8:00 PM
Thursday:
9:00 AM - 8:00 PM
Friday:
9:00 AM - 8:00 PM
Saturday:
9:00 AM - 8:00 PM

Licensing

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Real Estate Agents

FAQ

Carol Diament - Compass RE is currently rated 5 overall out of 5.

Sunday: 9:00 AM - 8:00 PM

Monday: 9:00 AM - 8:00 PM

Tuesday: 9:00 AM - 8:00 PM

Wednesday: 9:00 AM - 8:00 PM

Thursday: 9:00 AM - 8:00 PM

Friday: 9:00 AM - 8:00 PM

Saturday: 9:00 AM - 8:00 PM

Carol Diament - Compass RE accepts the following forms of payment: Check
No, Carol Diament - Compass RE does not offer free project estimates.
No, Carol Diament - Compass RE does not offer eco-friendly accreditations.
No, Carol Diament - Compass RE does not offer a senior discount.
No, Carol Diament - Compass RE does not offer emergency services.
No, Carol Diament - Compass RE does not offer warranties.
Carol Diament - Compass RE offers the following services: Real Estate
NA

Contact information

1601 Market St, Philadelphia, PA 19103

http://www.sellphiladelphiahomes.com

Service hours

Sunday:
9:00 AM - 8:00 PM
Monday:
9:00 AM - 8:00 PM
Tuesday:
9:00 AM - 8:00 PM
Wednesday:
9:00 AM - 8:00 PM
Thursday:
9:00 AM - 8:00 PM
Friday:
9:00 AM - 8:00 PM
Saturday:
9:00 AM - 8:00 PM