Great! Very responsive. After the work, we had to have them come back out to address an issue. They came back out in a few days and fixed the issue. No problem. Great to deal with.
Description of Work: Exterior Drain from washer
Rating Category
Rating out of 5
quality
5.0
value
4.0
responsiveness
5.0
Yes, I recommend this pro
$2,000
Matt C.
11/2023
5.0
basement waterproofing
+ -1 more
Fair price, great work, and very responsive and knowledgeable. Solved my issues and went out of their way to make sure I was happy with everything
Description of Work: sump pump, waterproofing system
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$12,000
Hannah M.
10/2023
5.0
basement waterproofing
+ -1 more
Great work overall. Dan and team put 110% into the job and it showed. Clean and professional. Basement is dry!
Description of Work: Basement demo and french drain
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
Brian D.
10/2023
5.0
basement waterproofing
+ -1 more
Dan, Lorenzo, and their team were super attentive in ensuring our project went as smooth as possible. We had a really large, complicated, waterproofing job that involved a basement demo, an interior french drain, exterior drainage, and additional waterproofing in our house and these guys were professional, honest, and unbelievably hardworking. Dan came out to the job himself multiple times to ensure it was done right.
Description of Work: Waterproofing
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Ajay K.
04/2023
5.0
basement waterproofing
+ -1 more
I am extremely glad I chose basement gurus over their other local competitors. First the owner of the company Josh is first class. Down to earth, straight forward, thorough, and a man of his word. If Josh gives you his word, it is as good as gold. The team that water proofed our basement was on time, hard working, and clean. I would highly recommend.
Description of Work: Our Basement needed to be waterproofed and two sump pumps had to be installed
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$16,000
Jessica C.
03/2023
5.0
plumbing, drain pipe
+ 0 more
I had a french drain with sump pump installed in JAN 2023. I am happy with the remediation and the resolution given on March 2023.
Description of Work: french drain with sump pump installed
Rating Category
Rating out of 5
Yes, I recommend this pro
Jess V.
03/2023
5.0
basement waterproofing
+ -1 more
We had a system installed by another company. They left some work undone and I couldn't get them to take care of it. Basement Gurus came out, fixed it, and waived the fee. I was so grateful, and would reccomend them to anyone.
Description of Work: Mildew in the basement removed.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Will M.
05/2022
5.0
basement waterproofing
+ -1 more
You have found the right place if you're looking for a sincere, trustworthy, and top-tier quality establishment! From the start, the initial scheduling phone call to Basement Gurus was delightful; the receptionist was very polite & friendly. On appointment day, Dan (the owner) was also pleasant. He was on time, easy to talk to, listened to all my concerns with water management around my property with outstanding attentiveness, and thoroughly devised a well-thought-out plan to address all of my problems. Dan didn't try to upsell me or undercut issues to get a sale. He only recommended what I needed for that moment & for the future to mitigate any further water problems. During the assessment, I couldn't help but get overwhelmed by the amount of work he started suggesting (while also getting that queasy homeowner feeling that I might have to spend a fortune on this), but his estimate surprised me. It was so reasonable for the amount of work needed that I had no difficulties going for it! What made it even better was that Dan could get me on the calendar for a rapid project start date. The team that conducted all the physical labor was respectful, polite, considerate of my home, and some of the hardest workers I had ever met. Even after a long day of back-breaking toil, they still made time to walk me around the work sites to see if it was up to my expectation. Dan would even periodically stop by to ensure the progress was up to his satisfaction, which reassured me throughout the entire process. I took even more solace knowing that Dan backs his company's work-up. He made it very clear that I let him know even after job completion if something was not to my liking. He takes tremendous pride in the longevity & quality of the work, which I respect a lot. Massive shoutouts to Dan, Zeus, Zeus's brother, Frank, the rest of the labor crew, and the office admin team. No need to look at any other companies. Basement Gurus is it! ☝🏼👍🏼
Description of Work: Basement Waterproofing
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$24,000
Gary M.
02/2022
5.0
decks, basement waterproofing
+ 0 more
I live in a house that is over 100 years old with a stone foundation that also forms the basement walls. The old mortar between the stones had deteriorated over the years to the point that water would seep in in multiple places along the perimeter of the basement wall. This seepage basically occurred after every rain, and I always needed to move objects stored in the basement away from the perimeter for fear that they would be water damaged. I actually wasn’t very confident that the seepage problem could be fixed, but I finally decided to contact several basement contractors to determine if there was anyway to waterproof the basement. I ultimately decided to hire Basement Gurus because Mike (initial company contact) sold me on the idea and that their workers were the best in the business. Well, it’s been seven weeks since the basement work was completed, and even though we’ve had a couple of nor’easters with heavy rain blow through the area, the basement has been bone dry; the basement work has been a resounding success! I take my hat off to all the good folks at Basement Gurus, in particular Mark, Dylan, Lenny and the other members of the team that worked hard to waterproof my basement. In sum, I would highly recommend to other homeowners who may be experiencing similar basemen water seepage problems to consider Basement Gurus as their “go-to” company.
Description of Work: Basement waterproofing
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$20,000
Jacob F.
09/2021
5.0
basement waterproofing
+ -1 more
My experience working with Basement Gurus, especially Phil Thistle, was fantastic. Phil and the crew were very thoughtful and responsive from the moment I called basement gurus until the moment my installation in my basement was complete. I greatly appreciated how dedicated Phil was in answering my questions and checking in with me regularly about my concerns and how the job was going throughout the entire process. Would definitely recommend basement gurus for your waterproofing needs!
Description of Work: Full waterproofing installation in basement
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
3.0
Yes, I recommend this pro
$5,200
Malika S.
08/2021
5.0
basement waterproofing
+ -1 more
Basement Gurus is the best for your basement and waterproofing needs. Daniel Kelly, the owner is very personable and made me feel comfortable every step of the way. The process was seamless and quick. I had water damage in my garage that was running into my basement, and Dan himself came out and did an assessment and came up with a rock solid solution to fix my issue. I am also a military service member and have been for over 20 years and this company is definitely pro-military and also supportive of all other first responders. They stand by there work by offering a lifetime warranty. I would definitely recommend Basement Gurus to my friends and family as they are a five star company.
Description of Work: Exterior Waterproofing
Rating Category
Rating out of 5
Yes, I recommend this pro
Jamie P.
06/2021
5.0
basement waterproofing
+ -1 more
Great! We are very happy with Phil Thistle and his team at Basement Gurus. They were very professional and efficient. Our basement, which had been flooding with every heavy rain, is now bone dry! Their price was very competitive and it was a pleasure to work with their company. Highly recommend!
Description of Work: Installed a french drain
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$5,300
harry S.
06/2021
5.0
decks, basement waterproofing
+ 0 more
Requested quote on putting in concrete porch. Received a quote and they started the work the very next day! The Forman was very detailed, in the work the workers were doing. They did an excellent job! What really impressed me too, a young lady in front of the house had a flat tire, the Forman stopped his work, and asked her if he could assist her. You don’t see that often now days Would recommend Basement Gurus for sure!!
Description of Work: Install concrete porch
Rating Category
Rating out of 5
Yes, I recommend this pro
Rommel R.
06/2021
5.0
basement waterproofing
+ -1 more
I decided to work with this company because out of the 4 companies I asked, this one was the only one which told me something about my basement that the others didn't notice. Also they helped me financed the rest of the money and their work is warranty for life. I went down there to see the job after two storms and there's no water leakage or infiltration from the walls.
Description of Work: Basement Waterproofing
Rating Category
Rating out of 5
Yes, I recommend this pro
Afif H.
05/2021
5.0
basement waterproofing
+ -1 more
Excellent! Professional, punctual, hard-working team and Dan the owner was readily accessible for any questions I had during the whole process. I’ll be going to them in the future if I ever need more work done.
Description of Work: Waterproof basement
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Basement Gurus
Thank you so much for taking the time to leave us your feedback! You were a pleasure to work with and we appreciate your business!
Greg M.
05/2021
5.0
basement waterproofing
+ -1 more
I used Basement Guru's for a multi-project situation at my house in spring 2021. Dan was super professional and courteous and very helpful - as was his team that showed up to do the actual work. One major thing I liked is that they were able to accomplish a bunch of products for me. It was easy to find one company to do a french drain - and another to do a new window well - but - in addition to that - I had three other projects - for a total of 5 to get completed at once! Basement Guru's was able to fix ALL of these issues for me! Getting water in my finished basement was horrible for me and my family - in a room we use daily. Dan and his team made the process to get it fixed as easy as possible and with great communication and concern for my well being and my families well being. I literally had 10 companies come and give me quotes and their opinions. 3 of them tried to sell me on something that was obviously NOT needed. Then, an additional 2 were terrible communicators - I had to chase after them to just get a quote! The rest - couldn't do ALL of the work - just some of the work. I am attaching pics of two of the 5 projects - which were the main things I needed done - a french drain in my unfinished basement (the water getting into my unfinished basement was causing a leak in two spots in my finished basement) - and then a new window well - which was causing a leak in another part of my finished basement. Before posting this - I was reading some of the other reviews Basement Gurus received. Like anything else - perception is certainly everything. I am the kind of person that does a ton of research and gets a bunch of quotes. Customer service is very important to me. Certainly, there is absolutely no way a company can please everybody - and have every job go 100% well - its just not possible. Was I completely 100% satisfied with everything this company did for me? Of course not. However, I will say this - Dan and his team went out of their way to make things right and to make me happy. Do i recommend them? YES !! But, even more important........Would I hire them again??? - absolutely!
Description of Work: window well, french drain, water removal
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$9,500
Response from Basement Gurus
Thank you so much for the review! We are so happy we could help you and if you need anything in the future, please let us know!
Brad M.
04/2021
5.0
basement waterproofing
+ -1 more
After dealing with water issues in our basement for years, we finally found someone to help remedy our issue. The Basement Gurus saved the day.
Description of Work: Basement Waterproofing
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Basement Gurus
Thank you, [Member Name Removed]! We are so happy to have helped you out with the water issues! We strive to make sure you get that peace of mind after we have completed. We appreciate your business!
Patrick D.
03/2021
4.0
basement waterproofing
+ -1 more
PRO: For installing an interior French drain, while it was pouring outside, the crew was extremely clean. Both my yard and interior of my house was left with only minor evidence of the work. PRO: The initial consultation with Phil Thistle was informative and provided me with piece of mind in terms of the project and projected outcome. It seemed as though we would have support throughout the project. PRO: Owen Dan Kelly is very dedicated to the quality of his company and the work they do. Once he found out about some of the concerns I had with the project, he remedied them immediately. I was very impressed with the attention he provides his customers. CON: Communication. Up to the install, I was in constant contact with the company about timing and expectations. However, as soon as the install began and then directly after, I was on my own. There seemed to be no one overseeing the install, just the crew doing the work. Also, there were miscommunications about the project throughout the install; the crew was asking me for direction on installation steps I have no background on. CON: Support. Again, as soon as the install was complete, that was it. Phil showed me images of pictures he took with satisfied customers on past installs, making me feel that he was dedicated to the project's success. However, after the consultation, even though he was copied on various emails about some of my concerns, he never got back in touch. In addition, no one ever contacted me to see if I had questions about the finished product, to see how everything turned out, or if there was anything else I needed. CON: Timing. The crew was on-time for the install both days, however, the schedule was more impactful to my routine than expected. The crew worked 9AM - 3PM only on Day 1. However, to finish in 2 days, they worked 8:30AM - 7:30PM on Day 2. As I have a small child, having construction still happening after 7:30PM was difficult, but more so was confusing as Day 1 ended so early.
Description of Work: Basement waterproofing/French drain installation
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
3.0
punctuality
3.0
Yes, I recommend this pro
Lamar` E.
02/2021
5.0
basement waterproofing, basement remodeling
+ 0 more
Chris and Dan at basement Gurus were terrific to work with. My finished basement was a long term disaster with must and mildew in my walls and carpet. We no longer wanted to spend time there. I had a team of 12 guys come and do an excellent job in installing my French drain and a full perimeter pressure release system with two sump pumps. NO more water! Then Kurt came and refinished my basement so it was a complete job done through Basement Gurus. See the beautiful result below. I couldn't be happier! As a pastor, I was looking for honest men to do quality work! These guys were terrific!
Description of Work: Basement waterproofing and finishing
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Kyle P.
02/2021
5.0
basement waterproofing
+ -1 more
I had probably 8 streams of water POURING water into my basement which was plaguing me every storm. From beginning to end the experience I had with the basement gurus was top notch. They came out and assessed the problem, explained in detail what would need to be done and due to being busy gave us a month or so out. They called us up saying hey we’re good for a time much earlier than predicted if needed we took the time slot and were done within a day. I’ll NEVER have to worry about my basement springing a leak again because of them. fast, efficient, small business feel. Absolutly will be recommending them to everyone.
Description of Work: Sealing basement
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Tom W.
02/2021
5.0
basement waterproofing
+ -1 more
Perfect and no other water has come in the basement
Description of Work: We had water issues in the basement for 8 years. Basement Gurus completed a french drain in my entire basement in one day. After a couple of heavy rainstorms, the basement stayed dry. The pumps did their job. The owner is very professional, and the workers are very courteous. if you are having water issues in your basement, I would recommend this company to anyone. I also had them do a concrete pad on the front porch and have gotten compliments from the neighbors on a job well done.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$18,000
DANNY S.
02/2021
5.0
basement waterproofing
+ -1 more
We had a really bad storm and my basement had water all over the place, I called a few places but Basement Gurus where there the next day. When I met with Dan Kelly for the estimate he was on time, wore his mask and we did a walk-through inside the basement and outside the perimeter of my home. He asked me exactly what I would like done and how Basement Gurus could help. Dan offered me different options, was very informative and showed me what materials they use compare to others. We sat down and reviewed the cost of options and set the install date, he also mentioned that they had a finance option in case I needed it. Dan was very professional, treated me like if we knew each other for years and NOT pushy at all to sell me on his product. Once the date was set, his crew came in early in the morning and was done the same day. Very happy with my decision, not had a leak since and have peace of mind. After the job was completed, Dan contacted me to see how everything was going and I informed him that we had lost my dad, he gave me his condolences and next thing I know I received a card in the mail from him and Basement Gurus. If that’s not going above and beyond, then I don’t know what is. I highly recommend them. Thank you, Dan and Basement Gurus!
Description of Work: Basement Waterproofing
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$3,400
Moses G.
02/2021
5.0
basement waterproofing
+ -1 more
Excellent service throughout. Their salesman, Phil Thistle, provided a detailed, competitive quote. Their crews showed up on time, prepared, and did a quality job. Everyone was professional and honest. The basement is now bone dry during and after any rain events.
Description of Work: Complete Basement Waterproofing System & Basement Egress
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
NICHOLAS B.
02/2021
5.0
basement waterproofing, basement remodeling
+ 0 more
We had finally saved up enough to consider finishing part of our basement. But we knew we had some moisture and mold issues that needed to be taken care of first. Basement Gurus evaluated the situation and provided us a plan of attack. They upgraded our existing French drain system, removed the existing mold, and treated our walls to prevent future issues. Then when it was determined that our project would require an egress to meet our township's building code, they installed that too. The work was extremely high quality and efficient. They were respectful of our home. And when we ran into some minor issues with their finishing contractor, they quickly got involved and got everything working smoothly. Our project rep, Phil, was extremely attentive to our needs and what WE wanted to do, and didn't steer us into something we didn't want. He worked with us on pricing and payments so that we would be comfortable with our finances. Best of all, he constantly called or stopped in throughout the whole process to make sure our questions were answered and that everything was to our satisfaction. We now have the space we've wanted since we moved in nearly 12 years ago. Looking forward to watching the Super Bowl this weekend in my new room!
Description of Work: Basement waterproofing and finishing
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Josiah K.
01/2021
5.0
basement waterproofing, basement remodeling
+ 0 more
Dan Kelly is honest and will address any issues in the system. We had flooding due to poor drainage. Dan helped design a system to divert the water around and further away from our finished basement. When the system was overwhelmed in heavy downpour, they came back out twice to make necessary changes to keep all the water out of the basement.
Description of Work: Waterproofing
Rating Category
Rating out of 5
quality
4.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$10,600
Response from Basement Gurus
Thank you so much for taking the time to leave us a review! We really appreciate your business and you were a pleasure to work with!
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Basement Waterproofing,
Basement Remodeling,
Drain Pipe Installation,
Decks and Porches,
Foundation Repair
FAQ
Basement Gurus is currently rated 4.9 overall out of 5.
Sunday: Closed
Monday: 8:00 AM - 8:00 PM
Tuesday: 8:00 AM - 8:00 PM
Wednesday: 8:00 AM - 8:00 PM
Thursday: 8:00 AM - 8:00 PM
Friday: 8:00 AM - 8:00 PM
Saturday: 8:00 AM - 8:00 PM
Basement Gurus accepts the following forms of payment: Check,Financing Available,PayPal