Rocco&sons contracting inc.

3 yrs. ago Rocco applied a whole new rubber roof. Leak persisted despite numerous return visits. 2016 he applied a new rubber roof over the 3 yr. old roof. Leak persisted. At least 2 return visits including installing a new downspout did not resolve problem. Latest return supposedly "found" openings--"repaired". Leak returned following recent rainfall. These return visits were w/out additional charge (except for the downspout), but I paid for 2 roofs & still had a serious problem even though Rocco said that I now had a commercial roof. Btw, the foreman of the roofing group was shown on @ least 2 of the visits the water damage to the wood rafter area between the roof & the ceiling where the plaster had fallen out. I called in a second roofer--City Wide Roofing, recommended by a relative, in hopes that he might discover what Rocco failed to repair. His men found water squirting up through new roofing where they stood. Said original roofer (Rocco) simply covered up problem w/2 roofs & I needed to have an extensive part of roof opened & the now rotting wood roof deck area which is holding water like a sponge replaced before repairing & sealing existing roof cover. The City Wide people discovered that water was running under the rubber from missing shingles on an A-frame part of the roof that should have been obvious to a roofer who had no restrictions on the work that needed to be done originally. The squishy roof surface also evidently caused no concern on the repeat visits. The faulty drain to the downspout also needed to be replaced.

It was not very good. They did part good and there was a part that wasn't done very well. We were having some problems with them coming back and keeping their warranty.

They are very responsive, the quality of work is great, and I would highly recommend them.

They were punctual, their price was great and the work they did was great. They also cleaned up after themselves. I am planning to hire them again soon.

The construction of the skylight has not lasted at all. The service when they were doing the work was very poor, and now they are making us pay for the repairs instead of taking responsibility for their shoddy work.

This is a revised review almost a year after I interacted with this company. In 2011, I spoke with them over the phone, and they said they would come out to see why there was a leak in my roof. No specific appointment was made, however. And since I didn't hear back from them for a while, I called them at least 5 times again, leaving a message each time. By the time they finally responded I had already made other arrangements. When they did finally respond, they gave me an estimate over the phone, even though they had never made an appointment to come out to examine the roof. Apparently, they came when I was not at home and simply went up on the roof and took a look. Let me be clear: they never did any work for me. My ratings are based on their lack of responsiveness to my phone calls and the fact that they never actually told me when they would be coming to my house. I never received a call saying, "We've gotten your messages and will send somebody out when we can." I never received a call letting me know that somebody was coming to the house or when they were coming. And by the time they finally did call, I had had several other companies come out to give me an estimate. I considered their failure to respond to my phone calls and their failure to actually tell me when they were coming out to my house to be unresponsive and unprofessional. And almost a year later, I received a phone call from the company threatening me with a law suit if I did not delete my review from Angie's List. I consider that to be unprofessional as well. The facts I have described are accurate to the best of my memory, almost a year later. One other thing: Angie's List does not permit an overall score of N/A. It is hard to score a company which hasn't actually done work for you even though you've had some interaction with it. But since I must leave an overall score, I have left a grade of C, for what it's worth (and to avoid a lawsuit). Also, for what it's worth, I wouldn't hire this company under any circumstances.

My neighbors recommended them to me. They were excellent. They were thorough and clean. The only problem was that they were Russian so they were hard to understand.

They did a good job on the roof. They give you a fifteen year warranty on their work. They moved to a new number and they didn't leave any information, so I couldn't get a hold of them and that was frustrating. The only way I found them again was that I called someone to get my deck work done and realized they were the same people. Now I don't know if my warranty is still valid.

Excellent. The work was performed in the time they told me, and their communication was excellent. I have recommended them to neighbors, who report similar satisfaction.

I didn t have a good experience with Rocco Roofing. They tore off the entire roof the first day and didn t cover it up and it ended up raining and it poured through three stories of my home. They were supposed to do piece by piece and cover it and they didn't. The workers did come on time everyday but when I asked them to clean up each day there was a language barrier so I called my friend on the phone to ask her to interpret to tell them I want it cleaned each day for nails. The owner was never there and he said he would be. The roof did get done but I have a lot of damages inside of the house that I have to repair now.

Rocco gave us a great estimate and stuck to it, so we do have a new roof and insulation. However he and I had a personality conflict, but I was able to work things out with his wife, who did a great job of mediating. His crew worked quickly, but they did not fix the primary structural dip that caused the pooling in the first place, even after coming out a second time. We are satisfied because the previous roof was so bad, however it is not ideal. I guess you get what you pay for b/c he charged half of any other roofer who bid on the project!

I WOULD NEVER, EVER USE THIS COMPANY AGAIN! VERY RUDE AND ARROGANT ON THE PHONE. AFTER THE WORK THEY DID AND MY ROOF BEING WORSE THAN THE START, I WONDER IF THE TWO GUYS THAT PATCHED IT ARE EVEN PROFESSIONAL ROOFERS?

It was a horrible job. Everything is awful. My insurance company says I need to go to court to sue them. They have people that come and demand money to clean up the job. They used the dumpster at the neighbors around the corner. They never cleaned up the yard, I had to have it done myself. They never send the same people to do the work